This release is focused on improving how applications are processed and managed in support of the new ID Verification for All policies. Enhancements have been made to update fraud status workflows, OpenCCC user flows, and CAP Administrator capabilities to tighten behaviors around ID verification and fraud prevention.

• CCCApply applicants age 17 and younger (minors) may be prompted to verify via a special ID verification workflow for minors.

• CCCApply submitted applications can be suspended (held, not delivered automatically to the college) depending on their fraud score, fraud status and ID verification status.

• CCCApply applications submitted by minors may be suspended or delivered based on the fraud score and fraud status.

• Only CCCApply applications flagged as not fraud and submitted by ID Verified or Staff Verified adult applicants age 18 and older can be auto-delivered to the college. 

• ID verified/staff verified applications flagged as fraud will still be suspended, and can be manually reviewed and released by college staff through the CCC Fraud Filter.

• CCCApply applications found to have a low fraud score and fraud status (4), submitted by an ID Verified adult applicant, will be immediately delivered by the college. 

• CCCApply applications found to have a high fraud score and fraud status (3) will be suspended (not delivered to the college) unless or until the adult applicant: 1) verifies their identity, AND 2) a college staff releases the application manually from the CCCApply fraud filter; otherwise the application will not be delivered. 

• CCCApply applications found to have a low fraud score and fraud status (4) may also be suspended (not delivered to the college) unless or until the adult applicant: 1) verifies their identity, OR 2) a college staff releases the application manually from the CCCApply fraud filter.

• Applications submitted by verified or staff-verified adults will continue to be subject to the normal fraud prediction and delivery processes. Colleges will retain manual control over reviewing, releasing, and updating suspected and suspended applications through the spam filter and Account Verification tools.

• Auto-Email Notification About Suspended Applications: An auto-email notification will now be sent alerting students that their application(s) has been suspended and will not be delivered to the college until they become verified. The email includes links and steps to complete verification.

• Prevent Delivery of Suspended Application After Term Ends: Applications tied to a college term that has already closed will no longer be automatically delivered when a fraud status changes, preventing outdated applications from being sent. Staff are still able to manually deliver these applications by searching for them by App ID and marking them as valid.

• NEW October 2nd: New “Pending Not Fraud” Tab in the Fraud Filter Interface: CCCApply applications found to have a low fraud score and fraud status (=4) but have been submitted by unverified or never verified adult applicants - are now grouped together in a new “Pending Not Fraud” tab in the updated CCCApply Fraud Filter tool. This new convenient view allows you to see all the Checked Not Fraud (fraud_status = 4) applications suspended because the applicant is not ID verified.  

• NEW October 2nd: Enhanced Search Results Feature: A new search functionality has been added to the new fraud filter tool. Now, while searching, your search results will appear in a new “Search Results” tab and allows you to switch between tabs without losing your search results.

• The Account Creation tool now prevents account creation when a future birthdate is entered in both single-account and multi-account creation flows.

• The Account Verification screen now includes an option to clear search results, helping staff avoid leaving student information visible on screen after a lookup.

• Fixed an issue that prevented some students from receiving application confirmation emails after submission.

• Resolved an error on the My Applications page that could appear after a survey form did not complete successfully for a submitted application.

• Updated the banner logo for Taft College for Standard, International, Noncredit, and CCPG applications.

• Fixed visibility issues in the internal Helpdesk system related to blocked and disabled user accounts.

The CC Promise Grant online application has been updated for the 2027-2028 application year with updated income thresholds and tax year values.

• As mandated by the CCCCO to align with the FAFSA application dates, the online CC Promise Grant application for colleges on the Summer to Spring academic_year cycle, will see the 2027-28 application “open” or start being available to students on October 1st of the preceding application year (in this year’s case, 2026). The 2027-28 Summer to Spring cycle will continue to display through December 31, 2027. This change to the new application year’s “open” date results in having two CCPG applications available to students between October 1, 2026 - December 31, 2026 (Summer to Spring academic cycle only):

  • 2026-2027 CCPG application is available through December 31, 2026.

  • 2027-2028 CCPG application will be “open” on October 1, 2026 through December 31, 2027.

• The new 2027-2028 Income Levels have been implemented;

• The 2027-2028 tax year = 2025

• The 2027-2028 CC Promise Grant Online Data Dictionary will be published on October 1, 2026.

Note: No display conditions or date changes have been made to the Fall to Summer academic cycle:

• 2026-2027 CCPG application runs July 1, 2026 through Jun 30, 2027

• 2027-2028 CCPG appication runs July 1, 2027 through June 30, 2028

Colleges can preview the new ID verification enhancements using their college-branded CCCApply Pilot application, or using the CCCApply Pilot Test College. To use your own college-branded pilot application, replace the last three digits of the Pilot Test College URL link above (MIS ZZ1) with your unique college MIS code. Remember to update both the link text and the URL. We appreciate your time and value your feedback!

CCCStart colleges can also use their pilot college environments to test these enhancements.

Quick Steps to Get Started

1. Sign in to the CCCApply Pilot Test College or your college CCCApply or CCCStart pilot test environment with your existing OpenCCC pilot account (using a valid email address and password) or create a new account.
   Note: When creating a test account, include a real email or mobile phone number you can access for MFA authentication every time you log in.

2. A one-time use security code will be sent to your email inbox or mobile phone, based on the method you set up for your test account to receive your code.

3. Enter the code on the Security Code page, and click Next.

4. On the CCC Students are Required to Verify Their Identity page, click Verify with… or Verify Later, depending on the workflow you wish to test. Follow the prompts to verify your identity with CA DMW Wallet or IDme or to Decline Verification.

5. Following successful ID verification (or after declining verification), you will be automatically directed to your CCCApply or CCCStart application page (if you started from your college CCCStart pilot environment).

Please report any issues encountered during pilot testing to the CCCTC Staff Support team: staffsupportccctc@openccc.zendesk.com.

SuperGlue for Apply

As new features and functionality are developed for CCCApply and other systemwide technology applications, it may be necessary for colleges to upgrade their existing Superglue College Adaptor schema to the latest version. For information about the Superglue College Adaptor and your current schema version, please contact your College Experience Manager at Enabling Services for assistance.

Data Warehouse Access

All CCCApply and Student Success Suite data fields are ultimately stored in the CCC Data Warehouse which can be accessed directly via the Data Warehouse Direct Access Connection service and/or, for authorized admins and staff, through the Data Warehouse Report Server.

The latest OpenCCC and CCCApply Data Dictionaries and User Guides are posted in the CCCApply Public Documentation space.

CCCApply Data Dictionaries: CC Promise Grant Application

• ID Verification for All FAQ

• DMV Wallet Identity Verification

• ID Verification with the OpenCCC Account System (DMV Wallet, IDme, manual verification)

• Multi-Factor Authentication (MFA) in OpenCCC and CCCApply - A Step-by-Step Guide for Understanding MFA in OpenCCC and CCCApply

• Testing Multi-Factor Authentication (MFA) in OpenCCC - Pilot UAT Guide - Use Cases and User Flows for College Testing

• How to Recover Your OpenCCC Student Account

• CCC Support Services

• Student Success Suite Home

• CCCApply Public Documentation

• CCC MyPath Public Documentation