Release Summary

What’s New

This release is focused on improving how applications are processed and managed in support of the new ID Verification for All policy. Enhancements were made to expand CAP Administrator capabilities and tighten behaviors around ID verification and fraud status workflows.

Fraud Status & Spam Filter Updates

• Applications Submitted by Unverified Adults Prevented from Automatic Delivery to College: Applications submitted by unverified, expired or never verified adult users (age 18 and older) will now be held (suspended) in the spam filter - and not automatically delivered to the college regardless of fraud score and status - until the student’s identity becomes Verified via one of the online verification services or is Staff Verified locally by the college using the Account Verification tool.

• Email Notification About Suspended Applications: An auto-email notification will now be sent alerting students that their application has been suspended and will not be delivered to the college until they become verified. The email includes links and steps to complete verification.

• Suspended Applications Automatically Released Upon Verified Status: Applications held in the fraud or spam process are now automatically released once the applicant completes identity verification, reducing manual follow-up.

• Prevent Delivery of Suspended Application After Term Ends: Applications tied to a college term that has already closed will no longer be delivered when a fraud or spam status changes afterward, preventing outdated applications from being sent.

CAP Administrator Enhancements

• The Account Creation tool now prevents account creation when a future birthdate is entered in both single-account and multi-account creation flows.

• The Account Verification screen now includes an option to clear search results, helping staff avoid leaving student information visible on screen after a lookup.

Bug Fixes & Other Updates

• Fixed an issue that prevented some students from receiving application confirmation emails after submission.

• Resolved an error on the My Applications page that could appear after a survey form did not complete successfully for a submitted application.

• Updated the banner logo for Taft College for Standard, International, Noncredit, and CCPG applications.

• Fixed visibility issues in the internal Helpdesk system related to blocked and disabled user accounts.

CC Promise Grant Application - 2027-2028 Annual Update

The CC Promise Grant online application has been updated for the 2027-2028 application year with updated income thresholds and tax year values.

What’s New:

• As mandated by the CCCCO to align with the FAFSA application dates, the online CC Promise Grant application for colleges on the Summer to Spring academic_year cycle, will see the 2027-28 application “open” or start being available to students on October 1st of the preceding application year (in this year’s case, 2026). The 2027-28 Summer to Spring cycle will continue to display through December 31, 2027. This change to the new application year’s “open” date results in having two CCPG applications available to students between October 1, 2026 - December 31, 2026 (Summer to Spring academic cycle only):

  • 2026-2027 CCPG application is available through December 31, 2026.

  • 2027-2028 CCPG application will be “open” on October 1, 2026 through December 31, 2027.

• The new 2027-2028 Income Levels have been implemented;

• The 2027-2028 tax year = 2025

• The 2027-2028 CC Promise Grant Online Data Dictionary will be published on October 1, 2026.

Note: No display conditions or date changes have been made to the Fall to Summer academic cycle:

• 2026-2027 CCPG application runs July 1, 2026 through Jun 30, 2027

• 2027-2028 CCPG appication runs July 1, 2027 through June 30, 2028

Pilot Testing: ID Verification for All Process

Colleges can preview the new ID verification enhancements using their college-branded CCCApply Pilot application, or using the CCCApply Pilot Test College. To use your own college-branded pilot application, replace the last three digits of the Pilot Test College URL link above (MIS ZZ1) with your unique college MIS code. Remember to update both the link text and the URL. We appreciate your time and value your feedback!

CCCStart colleges can also use their pilot college environments to test these enhancements.

Quick Steps to Get Started

1. Sign in to the CCCApply Pilot Test College or your college CCCApply or CCCStart pilot test environment with your existing OpenCCC pilot account (using a valid email address and password) or create a new account.
   Note: When creating a test account, include a real email or mobile phone number you can access for MFA authentication every time you log in.

2. A one-time use security code will be sent to your email inbox or mobile phone, based on the method you set up for your test account to receive your code.

3. Enter the code on the Security Code page, and click Next.

4. On the CCC Students are Required to Verify Their Identity page, click Verify with… or Verify Later, depending on the workflow you wish to test. Follow the prompts to verify your identity with CA DMW Wallet or IDme or to Decline Verification.

5. Following successful ID verification (or after declining verification), you will be automatically directed to your CCCApply or CCCStart application page (if you started from your college CCCStart pilot environment).

Please report any issues encountered during pilot testing to the CCCTC Staff Support team: staffsupportccctc@openccc.zendesk.com.

Data Access and Delivery

SuperGlue for Apply

As new features and functionality are developed for CCCApply and other systemwide technology applications, it may be necessary for colleges to upgrade their existing Superglue College Adaptor schema to the latest version. For information about the Superglue College Adaptor and your current schema version, please contact your College Experience Manager at Enabling Services for assistance.

Data Warehouse Access

All CCCApply and Student Success Suite data fields are ultimately stored in the CCC Data Warehouse which can be accessed directly via the Data Warehouse Direct Access Connection service and/or, for authorized admins and staff, through the Data Warehouse Report Server.

Documentation

The latest OpenCCC and CCCApply Data Dictionaries and User Guides are posted in the CCCApply Public Documentation space.

CCCApply Data Dictionaries: CC Promise Grant Application

College Resources

• ID Verification for All FAQ

• DMV Wallet Identity Verification

• ID Verification with the OpenCCC Account System (DMV Wallet, IDme, manual verification)

More College and Staff Resources

• Multi-Factor Authentication (MFA) in OpenCCC and CCCApply - A Step-by-Step Guide for Understanding MFA in OpenCCC and CCCApply

• Testing Multi-Factor Authentication (MFA) in OpenCCC - Pilot UAT Guide - Use Cases and User Flows for College Testing

• How to Recover Your OpenCCC Student Account

Documentation Sites

• CCC Support Services

• Student Success Suite Home

• CCCApply Public Documentation

• CCC MyPath Public Documentation