OpenCCC Release 3.7.0 Summary Notes
Schedule
OpenCCC Release 3.7.0 deploys:
To pilot environment: March 10, 2026
To production: March 28, 2026
Release Summary
New Account Recovery Option using the CA DMV Wallet
With this release, students who have forgotten their password and lost access to their email or the mobile device used to create their OpenCCC student account can immediately recover their account by validating their ID using the CA DMV Wallet. This self-service account recovery option eliminates the need for students with a valid CA driver's license or ID card to call or email student support staff in order to prove their identity and recover their account, giving them faster access to CCCApply.
How does it work?
The new DMV Wallet option for identity verification is presented to students as an account recovery option when they click the “Forgot Your Password?” link from the OpenCCC student account system sign-in page. Students are then guided to choose the verification option that works best for them. See the Student and Staff Resources section below for links to the complete set of documentation on recovering a student account and using the CA DMV Wallet for ID verification.
Complete instructions on recovering OpenCCC student accounts are here: How to Recover Your OpenCCC Student Account
Are new data fields being implemented for the DMV Wallet option?
No new data fields are included in this release. The CA DMV Wallet student account recovery process populates the existing ID Verification fields listed below.
New Data Field |
| What does it collect? | Values |
|---|---|---|---|
ID Verification Opt-In Timestamp | <verification_optin_timestamp> | Indicates the opt-in date/time of verification with source vendor. | Date/time |
ID Verification Confirmation | <verification_confirmation_timestamp> | Indicates date/time verification with source vendor was confirmed. | Date/time |
ID Verification Workflow Status | <verification_workflow_status> | Indicates the student’s current verification status. | See status values |
ID Verification Source Identity | <verification_source_identity> | Indicates the source vendor for the verification | dmv |
For complete data information, see ID Verification Data Fields and Status Changes.
Our Commitment to Prioritizing Fraud Prevention Efforts
The CCCTC is committed to identifying and mitigating application and financial aid fraud across all Student Success Suite systemwide technology applications, including OpenCCC, MyPath, and CCCApply. For security reasons, all fraud prevention activities and development are never shared publicly outside of the CCCTC Private Fraud/Spam Support Group.
Authorized CCC staff may request access to the private fraud/spam support group by sending an email request to CCCTC Staff Support at staffsupportccctc@openccc.zendesk.com.
Pilot Testing: Student Account Recovery using the DMV Wallet Verification Process
The Pilot environment is a sandbox environment for colleges to preview upcoming releases and test custom configurations.
Following the deployment of the new CA DMV Wallet verification pilot release, colleges are encouraged to preview the changes in their college’s pilot environment, a sandbox for college testing. No formal college training or testing activities are scheduled during the pilot preview period; however, colleges are encouraged to provide feedback to your College Experience Manager (CEM) or get support from the CCCTC Staff Support team.
Getting to the Pilot Environment
Colleges may review the changes using the CCCApply pilot test college.
Alternatively, you may navigate to your college-branded pilot application by replacing the last three digits of the link above (ZZ1) with your unique college MIS code. Remember to update both the link text and the URL.
Steps to Test
To test the CA DMV Wallet mDL ID Verification process:
Start in Pilot OpenCCC
Navigate to an existing OpenCCC pilot account (or create a new account first, then sign out and follow step 2).
Note: Your identity verification status must be “Never Verified” or “Unverified” in order to test this process.
Select “Forgot Your Password?” from the sign-in page.
Choose DMV Wallet
Select the CA DMV Wallet option to recover your student account.
Open the DMV Wallet on your mobile device if you have previously used it, or download the DMV Wallet app using one of the buttons provided.
If you download the CA DMV Wallet, you will need to configure it with your CA Drivers License or ID Card. The DMV website has instructions on setting up your CA DMV Wallet here: How to get started with DMV Wallet.
Using the QR scanner within the CA DMV Wallet, Scan the QR code that appears on your screen to verify your identity.
After successful verification, you will be automatically redirected to your OpenCCC student account, where you can reset your password and update any other profile information that may have changed. Your OpenCCC profile will display a "Verified" status to show that you verified your identity.
Report any issues encountered during your testing. Send feedback or report any bugs with our CCCTC Staff Support team: staffsupportccctc@openccc.zendesk.com.
Documentation
The latest OpenCCC and CCCApply Data Dictionaries and User Guides are posted in the CCCApply Public Documentation space.
Student and Staff Resources
College and Staff Resources
ID Verification with the OpenCCC Account System (< Both verification options)
NEW Webinar Recording: Enhanced Student ID Verification Webinar - Oct 22, 2025
User Support and Troubleshooting Guides
The following “how to” and troubleshooting guides are geared for student users.
How to Recover Your OpenCCC Student Account
DMV Webpages and FAQs
The CA DMV Wallet with Mobile Driver’s License (mDL) is a self-service identity verification option, but the CA DMV website and the following webpages offer general information, instructions, and help setting up your CA DMV Wallet app and mDL:
How to get started with DMV Wallet
Questions? Scroll down this page to use the mDL Assistant
DMV Offices Offering Help with mDL
Use this map to find in-person help on setting up your CA DMV mDL, available at select DMV offices statewide
You can also get help via a chatbot or live agent by selecting the “Ask DMV” tab displayed on every CA DMV website page (agents available Monday to Friday, 8 am to 5 pm Pacific time).