Welcome

CCC Support Services provides support documentation and resources for students and college staff using CCCApply, MyPath, and all Student Success Suite technology applications.

Support for Students

Click the link above for the Support for Students page.

CCC Helpdesk

Phone: (877) 247-4836 or Email: support@openccc.net
TTY: (844) 488-9726

Helpdesk representatives are available 24 hours a day, 7 days a week. You can also call or email us directly for help.

24/7 Online Support Forum for Students: CCCHelp.info

NEW! How To Articles and FAQs for using the new OpenCCC student account system.

Support for Colleges

Click the link above for Support Resources for Colleges.

CCCTechnology.info is the starting place for resolving technical issues with CCCTC systemwide technology solutions.

Get CCCTC system email alerts
Report an issue or request
Search for known issues and work-arounds
Access documentation and user guides
Share and discuss best practices

Need Help Using CCCTechnology.info? View the new CCCTechnology.info: Online Support Community User Guide

Get Support

Students: Contact the CCC Helpdesk at (877) 247-4836.

Colleges: Follow the steps below to report an issue or submit a request for support:

Step 1: Visit CCCTechnology.info and search to see if your issue has already been reported.
Step 2: Capture details about your issue and include a screenshot of the error page message or onscreen behavior with your request.
Step 3: Report the issue, along with your browser and operating system Information, to CCC College Support staffsupportccctc@openccc.zendesk.com .

All issues and requests that require triage and escalation (if appropriate) will be responded to during support hours of operation: Monday - Friday, 8:00 am - 5:00 pm.