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Online Meeting Information

This meeting will be held online via Zoom.

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titleMeeting Information

Date    ThursdayMay 9, 2019

Time   1:00 pm - 3:00 pm

Location  ONLINE

Expand
titleClick here to see the Zoom meeting information...

Zoom Information


Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851


Use VoiP or Call TOLL
Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.



Info
Missed the March 28 meeting?  Review the Zoom recording here: CCCApply User Group Meeting - March 28, 2019


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Agenda

TIME
DESCRIPTIONSPEAKER

1:00 pm

Roll Call 

Leahy
1:05 pm

Quick Review: March 28 Meeting Minutes

Donohue
1:10 pmCCCApply Update Presentation from CACCRAO 2019 Conference Donohue / Pena

CCCApply Project News

Donohue / Coleman

Upcoming CCCApply Release 6.5.0Donohue

CCCApply Planning FY19/20 - Discussion
2:00 pm

CCCApply Change Requests

Donohue


New & Approved Change Requests


Consent to Release Student Information Pre-SubmissionParking Lot Issues

3:00 pm

Close Meeting

Donohue

See minutes from the last User Group meeting on March 28, 2019.



Roll Call

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titleRoll Call


2019
CCCApply USER GROUP MEMBERS


Name

District


Name

District


Name

District


Ali Salinas (IT)Riverside City College - RCCD

Los Rios District - ARC

Quyen Lu/Wanda Wong

San Francsico CCD

Anna SalazarLos Angeles CCD - ELAC

Joshua Rosales

El Camino CCD


Richette Bell

Compton CCD


Angela Embry 

El Camino CCD


Karen Sea
Samantha Powell

San Joaquin-Delta CCD


Rozen Bondoc

Chabot-Las Positas


Ben Guzman

South Orange CCD


Leigh Ann Unger

Rio Hondo District


Satish Warrier

Contra Costa CCD

Betty Glyer-Culver

Los Rios CCD


Mark DeAsis

Riverside CCD


Stephanie Murguia

Cerritos CCD


Chris TruongRancho Santiago CCD
MaryLou LeybaSan Francisco CCD
Stacey FollowillChabot-Las Positas

Christian AlvaradoSouth Orange CCD -Saddleback
Maury PearlLos Angeles CCD
Tina Mani San Joaquin Delta CCD

Cindy Gonzales

Los Rios CCD


Michael WardRancho Santiago CCD

Tuyen Nguyen

Rancho Santiago CCD


Clark Ray

Santa Rosa CCD


Michelle PenaKern CCD

Vince Orton

Cerritos CCD


Craig Hayward

Kern CCD
Mitchell LeahySanta Rosa CCD
Will Minnich/Susan LorenzoSan Mateo CCD

Greg Aycock (research)Riverside CCD (Norco)
Olivia Alvarado -IT
Martha Rios (sub)
Los Angeles CCD
Catherine FrostContra Costa CCD

Hieu HoangEl Camino CCD
Pam MerySan Francisco CCD

Jasmine Robinson

San Mateo CCD

Janice Love (research)

Rancho Santiago CCD


Paulette LinoChabot-Las Positas CCD
Gerlie JeltemaSouth Orange CCD








CHANCELLORS OFFICE & CCC TECHNOLOGY CENTER

Gary Bird

CCCCO


Elena Alcala - NEW!

CCCCO


Deb Barker-GarciaCCCCO

Tim Calhoon

CCCTC


Patty Donohue

CCCTC


Jennifer ColemanCCCTC

Michael Q's 2019 New role - Dean of Integration & Guided Pathways at the CCCCO

Replacement - Elena Alcala - CCCCO


Info

All User Group members above are members of the CCCAPPLYSTEERING listserv.  Email:  cccapplysteering@listserv.cccnext.net

CCCApply News


Meeting Schedule

The following items were discussed during the meeting.  Links to additional information are also provided below.

The first version of the CCCApply Noncredit Application was released to the pilot environment on February 19, 2019 as part of the CCCApply Release 6.4.0 Pilot release. The current version is now in pilot for all colleges.

On March 1, the "CCCApply Noncredit Pilot Project" commenced and 10 districts are now actively reviewing the first version, as well as performing user acceptance testing to ensure the application is viable from a technical perspective and ready for IT implementation by all colleges. 

Three New Features Identified

The Noncredit pilot colleges have met twice since the application was released to pilot in February.  During the first meeting, the pilot colleges identified three critical feature enhancements that would be considered "deal breakers" if not implemented.  These include:

The ability for the Noncredit App to have different "Majors/Programs of Study" than the Standard Application
The ability for the Noncredit App to have different Supplemental Questions than the Standard Application
  • The ability for the Noncredit App to have a different Welcome/landing page than the Standard Application
  • Currently, requirements for these three feature enhancements have been documented, groomed, and development has begun to ensure functionality is included in the production launch (tentatively scheduled for June 28, 2019).

    Expand
    styleHeading 23
    titleClick here to expand....

    Description

    Meeting Discussion / NotesAction Items Status
    Spam Filter Web Service NewsLots of fraud has been reported over the past month. 
    The new "retraining" model is being implemented to production tomorrow night (Friday, May 10).  This will help the prediction service better identify and suspend fraud vs. legitimate applications.

    Make sure the colleges know where to put the email address for nightly notifications.

    Rio Hondo - spam is getting through 

    CCC Report Center Upgrade 

    The CCC Security Center has identified a security risk with the current version of Jasper (CCC Report Center).  We've also identified some issues with the current instance due to a massive overload of reports and resources within the Report Center.

    The Tech Center is meeting with TIBCO (Jasper vendor) today to discuss an expedited upgrade to the latest version. 

    One of the outcomes we expect are recommendations to restrict unlimited use of the Report Center and implement new policies and procedures (best practices) for the number of ad hoc reports that can be created/used at a time. Also we are discussing ways to implement efficiencies by way user training (considering regular training sessions for colleges). 

    We'd like to hear your feedback. 

    In addition to the custom public templates that we provide:

    How many custom reports are needed by the college at one time?

    Noncredit Application NewsPreparing for Pilot Release on May 31
    Producing Implementation Documentation
    Best Practices 
    Java Upgrade

    Java 7 is no longer supported.  The Download Client is moving to Java 8 (Corretto) and we will be communicating with the field that all colleges must upgrade Java (if they haven't already) with the 6.5.0 release.  

    Communication will be going out to colleges within the next week to ensure all IT staff are aware of the new system requirements.

    Stakeholder Feedback & Survey

    Need advice for a CCCApply COLLEGE survey. 

    What critical needs?

    What major complaints?

    Noncredit Application Update

    More information about the status of the Noncredit Application development, as well as the activities of the Noncredit App Pilot Project are here: 

    Noncredit Application - Project Dashboard

    Noncredit Pilot Project - March 4 Meeting

    Noncredit Pilot Project - March 22 Meeting

    The three feature enhancements are currently under-development and are slated to be included in the first official production release of the Noncredit Application in the Standard Application on June 28, 2019. 
    Status
    colourYellow
    titleongoing
    CCCApply Release 6.5.0 
    Info

    CCCApply 6.5.0 Release - Pilot Release May 31st - Production Release June 28th.  See the breakdown here.

    Expand

    Q4 - Planned - Redesign Release 6.5.0 - June 28 2019

    • CCCApply Redesign - Phase 1 - Release 4
      • Account Info/Mailing page update
      • Remove the Needs & Interests page; allow colleges to "opt-in" to keep/display questions upon request*
    • Noncredit Application Production Release
      • Implement ability for different Majors/Programs of Study to display in the Noncredit App (vs. Standard App)
      • Implement ability for different Supplemental Questions to display in the Noncredit App (vs. Standard App)
      • Implement a unique Welcome/landing page for the Noncredit application
    • Legal Mandates - Change Requests
    • Deliver International Application data set to SuperGlue
    • Technical Updates - Java Upgrade (discuss Comm plan)
    • Bug Fixes

    Noncredit Application Project

    CCCApply Noncredit Application Dashboard

    Wanna see how the user interface and data fields are modified in the Noncredit Application? 

  • Changes to the User Interface
  • Changes to the Download Client Data Fields 
  • CCCApply Release 6.4.0 Notes Summary
  • CCCApply Noncredit Application
  • CCCApply Noncredit Path Change Requirements
  • CCCApply Noncredit Application: Pilot Phase
  • CCCApply Standard Application Data Dictionary v.2019.1
  • CCCApply Administrator 2.0 User Guide
  • CCCApply Download Client User Guide v.2019.1 
  • UAT Slide Deck: Noncredit Pilot UAT Plan
  • Pilot Project Plan: CCCApply Noncredit Application

    CCCApply Roadmap

    Expand
    styleHeading 2
    titleClick here to expand....

    Planned Projects for FY19/20

    This is the tentative roadmap for FY19/20. The budget, scope and schedule have not yet been finalized.

    • CCCApply Redesign - Phase I Continued
      • Mobile-friendly application
      • Spanish translation
      • OpenCCC Account Redesign (aligned to the implementation of the new Account creation process)
        • Edit Account redesign
        • Account fields review
        • SSN question redesign
        • Add "Consent to Release In-Progress Application Data with Colleges" 
    • Redesign CCCApply Backend Architecture - Microservices
    • Requirements for New Apply Interface in MyPath (Web form)
    • International Application Enhancements - Document Upload feature

    Account Redesign includes a revision to the Account Recovery system - removing the security questions!  Goal is on simplification of the account creation process.

    Opportunities for student feedback over the next few weeks. Good feedback so far from students, more coming. 

    Communication coming - not coming this fiscal year but next.

    Change Requests
    Expand
    styleHeading 2
    titleNew & Approved Changes

    Below are the changes that were approved for the June 2019 release.   

    DescriptionReview DateStatus

    Approved Changes for June 2019 Release (v.6.5.0)

    2019-13

    Remove the Needs page in the Standard App by default (but configure all questions to be opt-in/out) per Chancellor's Office AB 3101

    3/15/19
    Status
    colourGreen
    titleApproved
    2019-04

    Update Foster Youth Question per SB 906

    1/25/19
    Status
    colourGreen
    titleApproved
    2019-10

    Changes to Parent/Guardian Information Language (to clarify question for Foster Youth minors/Care & Control bug)

    1/25/19
    Status
    colourGreen
    titleApproved
    2019-11

    Add Value to Gender Field for Non-Binary Genders

    2/08/19
    Status
    colourGreen
    titleApproved
    2019-12

    Update Visa Types that are Eligible for Residency Determination

    2/15/19
    Status
    colourGreen
    titleApproved
    2019-03CCCApply Redesign Release #43/01/19 StatuscolourGreentitleAPPROVED2019 New Change Requests StatuscolourYellowtitleNEW2018 New Change Requests StatuscolourYellowtitlependingDEFERRED Changes Pending StatuscolourYellowtitlependingIssues that Need Review
    • Dual Enrollment / Concurrent enrollment issues: WHAT ARE THESE?  (See the Q&A from 3/28/19 meeting notes)

    • DACA Issue - Should this be added to the Citizenship Status question (See the Q&A from 3/28/19 meeting notes)
    • Can a high school student have a college degree while still in high school?

    • How often is a concurrent student a returning college student?

    Action Items:  Please review the 2019 New Change Requests.  Send feedback to Patty Donohue, pdonohue@ccctechcenter.org.
    2019 Meeting Schedule

    ALL MEETINGS ARE ONLINE ZOOM MEETINGS.  Reminders and invitations with call-in zoom info will be sent out in advance of each meeting.  Mark your calendars now!

    Date

    Time

    Description

    Location

    Thursday, March 281:00pm - 3:00pmCCCApply User Group Meeting - Q3Online

    Wednesday, May 1

    12:00pm - 2:00pm

    CCCApply User Group Meeting - Q2

    2019 CACCRAO Conference - (Last Day Luncheon) - Room TBD

    Thursday, May 91:00pm - 3:00pmCCCApply User Group Meeting - Q4Online

    Tuesday, August 13

    1:30pm - 3:30pm

    CCCApply User Group Meeting - FY19/20 -Q1

    Online

    Tuesday, November 12

    1:30pm - 3:30pm

    CCCApply User Group Meeting - FY19/20 -Q2

    Online




    Minutes from Last Meeting

    Click here for minutesUser Group meeting on March 28, 2019.

    Click here to review the Zoom recording: CCCApply User Group Meeting - March 28, 2019




    Expand
    styleHeading 2
    titleCCCApply Update: CACCRAO 2019

    Click here for the slides that were presented during the "CCCApply Update: CACCRAO 2019"



    CCCApply News

    Expand
    styleHeading 2
    titleClick here to expand....

    The following items were discussed during the meeting.  Links to additional information are also provided below.

    Description

    Meeting Discussion / NotesAction Items Status
    Spam Filter Web Service NewsLots of fraud has been reported over the past month. 
    The new "retraining" model is being implemented to production tomorrow night (Friday, May 10).  This will help the prediction service better identify and suspend fraud vs. legitimate applications.

    Make sure the colleges know where to put the email address for nightly notifications.

    Rio Hondo - spam is getting through 

    Status
    colourGreen
    titleCOMPLETE
    CCC Report Center Upgrade 

    The CCC Security Center has identified a security risk with the current version of Jasper (CCC Report Center).  We've also identified some issues with the current instance due to a massive overload of reports and resources within the Report Center.

    The Tech Center is meeting with TIBCO (Jasper vendor) today to discuss an expedited upgrade to the latest version. 

    One of the outcomes we expect are recommendations to restrict unlimited use of the Report Center and implement new policies and procedures (best practices) for the number of ad hoc reports that can be created/used at a time. Also we are discussing ways to implement efficiencies by way user training (considering regular training sessions for colleges). 

    : We'd like to hear your feedback. 

    In addition to the custom public templates that we provide:

    How many custom reports are needed by the college at one time?


    NOTE: The Jasper report center upgrade is underway and the Tech Center is managing this project in order to combine this instance of Jasper with the Data Warehouse instance. Details will be sent out via the Communications Office once the technical integration is complete. 

    Status
    colourYellow
    titlein progress
    Java Upgrade

    Java 7 is no longer supported.  The Download Client is moving to Java 8 (Corretto) and we will be communicating with the field that all colleges must upgrade Java (if they haven't already) with the 6.5.0 release.  

    Communication will be going out to colleges within the next week to ensure all IT staff are aware of the new system requirements.


    Status
    colourGreen
    titleCOMPLETE
    Stakeholder Feedback & Survey

    Need advice for a CCCApply COLLEGE survey. 

    What critical needs?

    What major complaints?



    Noncredit Application Update

    More information about the status of the Noncredit Application development, as well as the activities of the Noncredit App Pilot Project are here: 

    Noncredit Application - Project Dashboard

    Noncredit Pilot Project - March 4 Meeting

    Noncredit Pilot Project - March 22 Meeting

    The first version of the CCCApply Noncredit Application was released to the pilot environment on February 19, 2019 as part of the CCCApply Release 6.4.0 Pilot release. The current version is now in pilot for all colleges.

    On March 1, the "CCCApply Noncredit Pilot Project" commenced and 10 districts are now actively reviewing the first version, as well as performing user acceptance testing to ensure the application is viable from a technical perspective and ready for IT implementation by all colleges. 


    Three New Features Identified

    The Noncredit pilot colleges have met twice since the application was released to pilot in February.  During the first meeting, the pilot colleges identified three critical feature enhancements that would be considered "deal breakers" if not implemented.  These include:

    1. The ability for the Noncredit App to have different "Majors/Programs of Study" than the Standard Application

    2. The ability for the Noncredit App to have different Supplemental Questions than the Standard Application

    3. The ability for the Noncredit App to have a different Welcome/landing page than the Standard Application

    Currently, requirements for these three feature enhancements have been documented, groomed, and development has begun to ensure functionality is included in the production launch (tentatively scheduled for June 28, 2019).

    The three feature enhancements are currently under-development and are slated to be included in the first official production release of the Noncredit Application in the Standard Application on June 28, 2019. 



    Status
    colourGreen
    titleCOMPLETE




    CCCApply Release 6.5.0

    The Q4 CCCApply release was deployed to Pilot on May 31 and Production on June 28, 2019.  Release notes are linked below.

    CCCApply Release 6.5.0 - June 28 2019


    Info

    See a detailed summary of ALL FY18/19 quarterly releases here: /wiki/spaces/OPENAPPLY/pages/841187411.  

    Noncredit Application Project

    CCCApply Noncredit Application Dashboard

    Wanna see how the user interface and data fields are modified in the Noncredit Application? 



    CCCApply Roadmap


    Tentative Projects for FY19/20

    Below are some of the priorities we are working on for FY19/20. The budget, scope and schedule have not yet been finalized.

    • CCCApply Redesign - Phase I Continued
      • Mobile-support for CCCApply (Standard, Noncredit, Promise Grant, and International applications) (Q1)
      • Multi-Language Support for CCCApply (Spanish translation) (Q2)
    • Spam Filter Model:  PII Phase (Q1)
    • Bug fixes and other priority change requests


    Other Notes:

    OpenCCC Redesign includes a revision to the Account Recovery system - removing the security questions!  Goal is on simplification of the account creation process.

    Opportunities for student feedback over the next few weeks. Good feedback so far from students, more coming. 

    Communication coming - next fiscal year




    Expand
    styleHeading 3
    titleFY18/19 Quarterly Milestones

    In 2018-2019, CCCApply moved to a quarterly release schedule at the request of the Chancellor's Office in order to 

    Q1 - Annual Update Release - September 2018

    • CCCApply Redesign - Phase 1 - Release 1
    • Spam Filter Web Service
    • New CCC Administrator - Core Services - SSO Authentication
    • CCCApply Administrator 2.0 Upgrade
    • Meta Majors / Category Filter

    Q2 - Redesign Release - December 2018

    • CCCApply Redesign - Phase 1 - Release 2
    • Race & Ethnicity Expansion Project
    • UI Styles & Branding Update - Part 1: Align with MyPath Styles
    • 2019-2020 Promise Grant (BOG) Application 

    Q3 - Redesign Release - March 2019

    • CCCApply Redesign - Phase 1 - Release 3
    • Noncredit Application - Pilot Phase
    • Maintenance & Support (Bug Fixes)

    Q4 - Redesign Release - June 2019

    • Noncredit Application (Production Launch)
    • Reconfigure the Needs & Interests Page (Opt-Out)
    • Change Requests implemented



    Change Requests

    Expand
    styleHeading 2
    titleNew & Approved Changes

    Below are the changes that were approved for the June 2019 release.   


    DescriptionReview DateStatusImplemented

    Approved Changes for June 2019 Release (v.6.5.0)




    2019-13

    Remove the Needs page in the Standard App by default (but configure all questions to be opt-in/out) per Chancellor's Office AB 3101

    3/15/19
    Status
    colourGreen
    titleApproved
    June 2019 (6.5.0)
    2019-04

    Update Foster Youth Question per SB 906

    1/25/19
    Status
    colourGreen
    titleApproved
    June 2019 (6.5.0)
    2019-10

    Changes to Parent/Guardian Information Language (to clarify question for Foster Youth minors/Care & Control bug)

    1/25/19
    Status
    colourGreen
    titleApproved
    June 2019 (6.5.0)
    2019-11

    Add Value to Gender Field for Non-Binary Genders

    2/08/19
    Status
    colourGreen
    titleApproved
    June 2019 (6.5.0)
    2019-12

    Update Visa Types that are Eligible for Residency Determination

    2/15/19
    Status
    colourGreen
    titleApproved
    June 2019 (6.5.0)
    2019-03CCCApply Redesign Release #43/01/19
    Status
    colourGreen
    titleAPPROVED
    June 2019 (6.5.0)
    2019 New Change Requests
    Status
    colourYellow
    titleNEW

    2018 New Change Requests
    Status
    colourYellow
    titlepending

    DEFERRED Changes Pending
    Status
    colourYellow
    titlepending


    Issues that Need Review

    • Dual Enrollment / Concurrent enrollment issues: WHAT ARE THESE?  (See the Q&A from 3/28/19 meeting notes)

    • DACA Issue - Should this be added to the Citizenship Status question (See the Q&A from 3/28/19 meeting notes)
    • Can a high school student have a college degree while still in high school?

    • How often is a concurrent student a returning college student?


    Action Items:  Please review the 2019 New Change Requests.  Send feedback to Patty Donohue, pdonohue@ccctechcenter.org.


    2018 Parking Lot Carry-Over



    Change Request Parking Lot

    In addition to all the changes that are written up awaiting review for approval, these items haven't been escalated to that stage yet.

    • Continue working moving the Consent to Release mechanism to the beginning of the application.
    • Add a survey to the Abandonment email or somewhere - asking for feedback on why they abandoned the application.
    • For research purposes, review *Google analytics data to determine if colleges are lingering on this page (Review Application) OR if we know if students are going back to fix or change anything? Look into it.
    • Discuss issues with the Report Center 



    Expand
    styleHeading 2
    titleArchive

    Residency Review Sub-Committee - July 25, 2018 - Meeting Recording

    Expand


    Panel
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    titleLink to the Zoom Recording

    Topic: CCCApply Steering Committee Meeting - July 25 Residency Review Session
    Start Time: Jul 25, 2018 12:39

    Meeting Recording:
    https://cccconfer.zoom.us/recording/share/vLaKmAEhrSTobmuNOCNAMGzE14bIp-8aSN-_e5ZBpiCwIumekTziMw

    Note: This recording is over 2.5 hours.

    1. Review goals & objectives for this discussion
      1. Review the current CCCApply residency algorithm, questions, and integrity flags to ensure compliance with state & federal legislation
        1. SAAM
        2. Ed Code & Title V
        3. CCC Residency Questionnaire
        4. http://www.caccrao.org/wp-content/uploads/2016/01/AR_New-Directors_Manual_2016_Final.pdf
      2. Review language pertaining to CCCApply in new AB3101 to identify ways to support that effort. 




    Expand
    styleHeading 2
    titleCCCApply Redesign Project - FY18/19

    Project Summary

    The Chancellor’s Office, the CCC Technology Center, and the Foundation for California Community Colleges, in collaboration with the community colleges and in partnership with ideas42, are redesigning the CCCApply experience with a student-centered approach in mind. 

    The CCCApply Redesign Workgroup is being led by CCCCO Vice Chancellor, Omid Pourzanjani.  More information about the redesign effort can be found on the CCC Digital Futures website:  https://digitalfutures.cccco.edu/

    Anchor
    redesign-project
    redesign-project

    Project Summary: CCCApply Redesign Project Dashboard  

    Objectives:

    1. Shorten the application by removing all questions that are not mandated to be included on the application
    2. Implement a residency-exempt application process for noncredit students
    Info
    titleCCCApply Redesign Project

    This article appears on the Digital Futures website:   CCCApply overhaul to be driven by student-centered design and behavioral sciences

    Redesign Changes

    Low-handing Fruit and other User Interface Changes

    Upcoming changes:  Removal of the Needs & Interests page