UAT Plan: CCCApply Release 6.5.0

This User Acceptance Testing (UAT) Guide is designed to help colleges understand the user interface and back-end changes made to CCCApply Standard Application in the v.6.5.0 version release (Pilot environment release 2.19.19, and Production release 3.16.19) and provide acceptance criteria to support college implementation of those changes.

Pilot College Participation

The CCCApply Release 6.5.0 UAT will consist of 3 district colleges from the CCCApply Redesign Workgroup. 

Participating Colleges

Colleges from the CCCApply Redesign Workgroup will participate in Release 6.5.0 UAT activities:

• Santa Rosa College
• Cerritos College
• Sierra College
• Santa Monica College (alternate)

Minimum Participation Requirements

The minimum number of pilot participants to provide validation is 3. Pilot project activities are scheduled between May 31 - June 27, 2019.   

Participation activities and requirements include:

• Complete all UAT Implementation activities and testing goals
• Provide feedback and support only as needed
• Optional: Contribute to the development of best practices and support materials 

Pilot UAT Plan

The user acceptance testing (UAT) plan, process and objectives for the CCCApply Release 6.5.0 Pilot are listed below. 

• UAT Objectives & Success Criteria
• Required Documentation 
• Getting to the Pilot Application 
• Pilot UAT Steps
• Data Fields & Downloads
• Admin Configuration 
• Reports
• Feedback & Support Processes

UAT Objectives & Success Criteria 

The objectives and success criteria for college user testing across the 6.5.0 release are detailed below.

Required Documentation

The following documentation is required for the CCCApply Release 6.5.0 implementation plan:

• CCCApply Release 6.5.0 Notes Summary
• CCCApply Redesign Project
• CCCApply Redesign Project Dashboard
• CCCApply Standard & Noncredit Application Data Dictionary v.2019.2
• CCCApply Administrator 2.0 User Guide
• CCCApply Download Client User Guide v.2019.2

Additional Docs

• All CCCApply Data Dictionaries  
• All CCCApply CCCApply User Guides

Getting to the Pilot Environment

Pilot colleges can begin previewing and testing the CCCApply 6.5.0 pilot release items on May 31, 2019.  

• CCCApply Pilot Environment
• Pilot Application URLs

Pilot UAT Implementation Steps

STEPS TO TEST CHANGES: The outline below walks you through steps to conduct user acceptance testing of the changes deployed in release 6.5.0.
EXPECTED RESULTS: To help confirm changes meet the proposed success criteria for the UAT objectives.

1. Using a new Chrome browser window, navigate to your college (MIS code-specific) version of the /wiki/spaces/PD/pages/131465676 
2. Sign in to CCCApply My Applications page and start a new CCCApply Standard application as a minor with a DOB from 2003
   1. From OpenCCC Sign-in page:
      1. If you have a Pilot OpenCCC test account, click "Sign In"; land in your My Applications page, 
      2. If you don't have a Pilot OpenCCC test account, click on "Create an Account"; complete process to create a new account; and auto-direct to the Enrollment page. 
   2. Once signed in, from the My Applications page, click on "Edit OpenCCC Account" to edit your date of birth (for testing purposes only).  Use a month-day-year from 2003.  Save changes.
   3. Click on "Start a New Application" to reach the Enrollment page.
3. On the Enrollment page, complete all required fields and continue to the Account Information/Mailing page:
   
   1. Select a Term
   2. Select an Education Goal
   3. Select a Major Category
   4. Select an Intended Major/Program of Study
      
      
4. UAT Activity:  Parent/Guardian Information Text Changes Review
   On the Account Information/Mailing page, review the text changes that were implemented to the Parent/Guardian Information section, noting the new bullet added to support foster youth minors to the "One of the following is true about me" option. 
   
   SUCCESS CRITERIA: Visual confirmation is needed. This additional information is intended to help minors who are in foster care select the correct option for this section. 
   
   
   1. On the Account In the Parent/Guardian Information section, note the new bulleted text added to support foster youth minors - then select one of the two options required;
   2. Review OpenCCC Account Information section and make any edits or changes as needed;
   3. Confirm that "My Current Mailing Address is the same as my Permanent Address" checkbox response is accurate; if needed, update current mailing address
   4. Click "Continue" to move to the Education page.
      
      
5. Complete all required questions on the Education and the Citizenship/Military pages. Click "continue" to the Residency page.
   
6. UAT Activity: Changes to the Foster Youth Status Response Options
   Review the user interface changes implemented in the Foster Youth Status question on the Residency page;
   Note that the change extends priority registration eligibility to 16 yr old students, changed from 18 yr olds. Selecting 
    
   SUCCESS CRITERIA: Students who are 16 years old and meet the updated criteria in the Foster Youth Status section will trigger the flag 71 for priority registration. College should see the flag indicator in their downloads and on the full application report in the CCC Report Center.
    
   
   1. Change Implemented: A text change made to the Foster Youth Status response options (text change only) now expands the age of foster youth who are eligible for priority registration. 
      
      
7. UAT Activity: Demographic Information Page Changes
   Confirm that the new "Non-binary" response option appears in the Gender field menu. Select the "Non-binary" response option and confirm that the new value is populating in your downloads. Run the Full Application report for this test application upon submission.
    
   SUCCESS CRITERIA: After submitting this test application, you should see "Non-binary" as the value next to Gender in the Full Application report.
   
   
   1. Change Implemented:  A new value was added to the Gender field: Non-binary.   
      
      
8. Complete all remaining required portions of the application and submit the application 
   1. Review your application responses on the Submission page (optional)
   2. Complete the Consent to Release Information checkboxes (required)
   3. Complete the Submission requirements (required)
   4. After submission, note the application's Confirmation number (App_id) and your CCCID.
      
      
9. Review the confirmation screen and note your confirmation number for reference. Click "Continue" to move to the Satisfaction Survey / Special Links & Opportunities Page
10. Navigate to Student Satisfaction Survey and complete the survey (optional)
11. Continue down the page and review the Special Links & Opportunities for your application
12. Click "Finish & Sign-Out" or if MyPath college, click "Finish and continue to MyPath" (confirm)
    
    
13. Review table of user interface changes affected by this release (6.5.0)
14. Review table of new and changed data field values affected by these user interface changes, detailed above.
    1. Review CCCApply Standard Application Pilot download files
       1. Add the new data fields to your existing Standard Application Format Definition XML file for the Pilot environment:
          1. Identify all Null values that will now appear on the download file and in reporting
          2. Identify all  blank  < > 
       2. Note all specified data field changes (new values, formats, logic, etc.) as specified in the Change Log of the CCCApply Standard & Noncredit Application Data Dictionary v.2019.2 
       3. For help updating your Format Definition file, see the CCCApply Download Client User Guide
          
          
15. Update your existing Download Client Jar File with new version (v.6.5.0 for Pilot release)
    1. Find and replace the "transfer-client.jar" file in your CCCApply Download Client with the latest version for this release (v.6.5.0).
       1. NOTE: The 'transfer-client.jar" file has the same as the download client jar file 
       2. Refer to the latest version of the Download Client User Guide v.2019.1
       3. Refer to the Download Client User Guide for instructions on replacing and running the Jar file for each application in each environment (Pilot and Production).
    2. Run a test download Job in the Pilot environment.
       
       
16. UAT Activity: Search and Reset Multiple Fraud Applications in the Spam Filter Utility
    Confirm that the new Spam Filter Search functionality can find and reset two or more suspended applications in the Spam Filter utility.
    
    SUCCESS CRITERIA:  Multiple applications should be able to be returned to the Spam Filter table for processing, rather than one at a time. Bulk (multiple) application confirmation numbers can be copied and pasted into the Search field and brought back into the Spam Filter table to be processed (confirmed as spam or confirmed as valid).  Retrieved applications should appear at the top of the table.
    
    
    1. Navigate to the Pilot CCC Administrator (CAP) and login using existing user account credentials
    2. Select "CCCApply Administrator" from the Applications menu on the homepage
    3. From the CCCApply Administrator home page, select "CCCApply" from the Applications menu 
    4. Select your college from the College selection menu bar
    5. Select "Utilities > Spam Filter" from the Modules menu bar
       1. From the Spam Filter summary table, write down the Application ID numbers for two or more applications suspended in the Summary table;
       2. Place a checkmark next to the applications you've noted and then click on the "Mark as Valid" button above the summary table;
          1. Notice that the applications have been removed from the summary table.
       3. Copy and paste the Application ID numbers into the Search field above the summary table and click Enter
          1. Notice that the applications have reappeared in the summary table and are listed at the top of the table.
       4. Place a checkmark next to one or more of the retrieved applications and click "Mark as Valid" or "Mark as Spam" as needed.
          
          
          

Updating Your Download XML Files

In general, in order to download new and changed data fields and values that get deployed in CCCApply applications, you must first add and/or make changes to the fields in your application-specific Format Definition XML file(s) and update the existing (transfer-client.jar) file for current release. 

For the 6.5.0 Pilot release, update your Standard Application Format Definition XML file with the data field changes specified in the New & Changed Data Fields table, above.   

Update Your Pilot Download Client Jar File 

After you've updated your Pilot Format Definition XML with new and changed data fields, replace your Pilot Download Client Jar file with the latest version.

In your installed Pilot Download Client directory, replace the following files:

• • Replace transfer-client.jar (V6.5) with: transfer-client-V5.jar

Follow the instructions in the Pilot CCCApply Download Client User Guide.

Update the Production Download Client Jar File

To update your Download Client Transfer file for the Production environment, the process is the same as the Pilot environment update. The same jar file is used for both environment. 

In your installed Production Download Client directory, replace the following files:

• • Replace transfer-client.jar (V6.5.0) with: transfer-client-V4.jar

Follow the instructions in the CCCApply Download Client User Guide.

Pilot Release: Feedback & Support

During a CCCApply pilot release (30 days between pilot release and production release), colleges are encouraged to follow the response processes below to report system issues and bugs (S1 and S2) as well as non-critical bugs, change requests, and other general feedback (S3, S4) using the processes below.

Severity Levels

S1 - Application / service is unavailable.  

S2 - Required business process is prevented from being used.  No workaround is available

S3 - Less important business process is impacted and/or workaround is available.

S4 - Low impact or cosmetic issue

Issue Resolution During Pilot 

Change Request Form Templates

• High-Priority Change Requirement Form
• Change Request Form