CCCApply User Group Meeting Agenda - November 12, 2019

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CCCApply User Group Meeting Agenda - November 12, 2019


Online Meeting Information

This meeting will be held online via Zoom.

Meeting Information

Date    Tuesday, November 12, 2019

Time   1:30 pm - 3:30 pm

Location  ONLINE

 Click here to see the Zoom meeting information...

Zoom Information


Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851


Use VoiP or Call TOLL
Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.


Agenda

TIME

DESCRIPTION

TIME

DESCRIPTION

1:30 pm

Roll Call and Minutes Review -  August 13 Meeting Minutes

 

News

  • Adoption Stats (New Colleges Calbright and NOCE)

  • Webinar Series 

 

Spam Filter Service Update - News, Performance Overview and Survey

1:50 pm

Development Roadmap FY19/20

 

Release Recap

  • October 2019 Release 6.6 - Mobile Design

  • Planned HOTFIX -  Friday Nov 15  (Fix Dual Enrollment BUG)

2:00 pm

Goal and Objectives

 

Student-Centric Design Principles
Milestones: Progress Made Addressing Key Concerns

 

Spring 2020 Release

 

Planned Work and Highlights

CCCApply Internationalization (Spanish Translation) 

 

New OpenCCC Account - Launch Status

  • Apply Integration with New Account Dependencies

    • Changes to some questions (SSN, Previous Name, etc.)

2:20 pm

Share Access to In-Progress Application Data Project

2:50 pm

Approved Changes

3:10 pm

Change Requests Pending: Need Requirements

Call for Follow-Up Steering Meeting

 

2019 Legislative Update

3:25 pm

  1. Schedule 2020 quarterly online meeting schedule

  2. Schedule Sub-Committee Meetings

3:30 pm

Close Meeting - Next meeting reminder


Roll Call


2019
CCCApply USER GROUP MEMBERS

Attended

Name

District

Attended

Name

District

Attended

Name

District

Attended

Name

District

Attended

Name

District

Attended

Name

District

X

Ali Salinas (IT)

Riverside City College - RCCD

 

Hang Le

Santa Ana College (RSCCD)

X

Quyen Lu/Wanda Wong

San Francsico CCD

X

Anna Salazar

Los Angeles CCD - ELAC

X

Joshua Rosales

El Camino CCD

X

Richette Bell

Compton CCD

 

Angela Embry 

El Camino CCD

 

Karen Sea
Samantha Powell

San Joaquin-Delta CCD

X

Rozen Bondoc

Chabot-Las Positas

X

Ben Guzman

South Orange CCD

X

Leigh Ann Unger

Rio Hondo District

 

Satish Warrier

Contra Costa CCD

X

Betty Glyer-Culver

Los Rios CCD

 

Mark DeAsis

Riverside CCD

X

Stephanie Murguia

Cerritos CCD

X

Chris Truong
Kevin Kawa

Rancho Santiago CCD
SAC

X

MaryLou Leyba

San Francisco CCD

 

Stacey Followill

Chabot-Las Positas

 

Christian Alvarado

South Orange CCD -Saddleback

 

Maury Pearl

Los Angeles CCD

 

Tina Mani

 San Joaquin Delta CCD

 

Cindy Gonzales

Los Rios CCD

X

Michael Ward

Rancho Santiago CCD

X

Tuyen Nguyen

Rancho Santiago CCD

X

Clark Ray

Santa Rosa CCD

X

Michelle Pena

Kern CCD

 

Vince Orton

Cerritos CCD

X

Craig Hayward

Kern CCD

X

Mitchell Leahy

Santa Rosa CCD

X

Will Minnich

San Mateo CCD

 

Greg Aycock (research)

Riverside CCD (Norco)

X

Olivia Alvarado -IT
Martha Rios (sub)

Los Angeles CCD

 

Catherine Frost

Contra Costa CCD

 

Hieu Hoang

El Camino CCD

 

Pam Mery

San Francisco CCD

 

Jasmine Robinson

San Mateo CCD

 

Janice Love (research)

Rancho Santiago CCD

X

Paulette Lino

Chabot-Las Positas CCD

 

Gerlie Jeltema

South Orange CCD

 

 

 

 

 

 

 

 

 

CHANCELLORS OFFICE and CCC TECHNOLOGY CENTER

 

Gary Bird

CCCCO

 

Elena Alcala - NEW!

CCCCO

 

Jennifer Coleman

CCCTC

 

Tim Calhoon

CCCTC

X

Patty Donohue

CCCTC - CCCApply

X

Jane LinderX

CCCTC - SuperGlue

 

Deb Barker-Garcia

CCCCO

X

John Sills

CCCTC - OpenCCC

 

Mike Caruso

CCCTC - MyPath

 

 

 

X

Roberto Fuentes

CCCTC - Support Svc

X

Merrie Wales 

CCCTC - Support Svc


Michael Q's 2019 New role - Dean of Integration and Guided Pathways at the CCCCO

Replacement - Elena Alcala - CCCCO

All User Group members above are members of the CCCAPPLYSTEERING listserv.  Email:  cccapplysteering@listserv.cccnext.net


News and Updates



Submitted Application Cycle

See CCCApply User Stats

July 2017 - June 2018 Weekly Application Cycle

Line graph showing the number of applications submitted from July 2017 to June 2018
  • Late February / Early March

  • Mid September / Early October


Time to Completion Data

 

Pie chart showing the amount of time it took to complete an application - 88 percent completed in under 1 hour, the mean time is 14 minutes.

CCCApply Adoption

Bar graph showing 114 adopted Standard Application, 32 adopted Promise Grant Application, 16 adopted International Application

 

All 115 CC Colleges are live on the Standard Application

Two new colleges went live in September 2019

  • NOCE (North Orange Continuing Education) Noncredit

  • Calbright College  (Noncredit)


Spam Filter Project Update

Speakers:  Machine-Learning Data Analysts: Harsha Gopianandan, Ananth Gopalakrishnan

  • Update on Spam Filter Service 

  • Review Performance

  • Model Enhancements

.

Image description is below.

Slide with the title Spam Filter - Performance. Key bullets on the slide:

  • Six week comparison of before and after

    • Recall (measure of false negatives/missed fraud) shows strong improvement

    • Consistently high performance on precision (measure of false positives)

  • Trained on non-PII data set collected since Oct 2018

  • Contains much larger fraud signature set than previous dataset

Spam Filter has identified 80,000+ fraudulent applications since deployment.

A bar graph shows improvements in Recall, Precision, and Accuracy since implementation of the Spam Filter.

Notes from PPT:

Harsha Gopianandan from the Spam Filter Machine Learning team explained about false positives and false negatives and why we are seeing both across the system. He explained how the model works and encouraged colleges to keep tagging diligently so that model can learn from all new signatures.

Getting ready to update the model again with the Retraining Model with PII (December 2019). 

We talked about sending false negatives to the Tech Center and we will bulk tag them and upload to the model, so the model can benefit from the identified false negatives

Roadmap

  • August 24 - Last Model Update

  • November 15 - Data Testing Enhancements

  • December 10 - Retraining Model Update


Call for sub-committee to review current status and trends, and determine how best to 

Communication Issues

Spam Survey

CCCApply Spam Survey - Please complete the Spam Survey

FAQ is finished and will be sent to your contact list. 

Send Us False Positives

If your college identifies a quantity (20 or more) of fraud applications that were NOT caught and suspended by the spam filter, please send them to us using the instructions below.

SPAM Drop File Information

Please provide bulk fraudulent applications in the format specified below:

  • File Format = .TXT

  • File Naming Convention = CollegeMISCode_Fraud_mmddyy.txt

  • Confirmation #  (only1 confirmation # per line)

We ask that all colleges follow the file format below. If you would like to include any information other than confirmation #, please provide that information in a separate file. For ease of input in the model


Development Roadmap FY19/20

Fall 2019 Release Recap


Product Development:  Goals and Objectives

Objectives for FY19/20 are focused on some key goals and themes:

  1. Finish up the CCCApply Redesign Project work -in compliance with AB 3101

    1. Work completed in FY18/19

    2. Work completed in Fall 2019

    3. Work planned for Spring 2020 (see below)

  2. Implement industry-standard design principles and lessons learned from Student Journey Project, Ideas42 study and collaboration with partners (CCC Foundation, CCGI, Immigrants Rising, etc.)

    1.   AND  

      1. Student-centric design decisions

      2. Removing Barriers

      3. Student-User testing and feedback

  3. Implement a process to get in-progress application data to college as early as possible to support college recruitment, student outreach and support during the application process

  4. Compliance with state and federal statutory requirements

  5. Continuous maintenance and support

Milestones: Progress Made Addressing Key Concerns

  1. Streamline and shorten admission application

  2. Support noncredit students with residency free application

  3. Delivery mobile-friendly application

  4. Support ESL/Spanish-speaking Students

  5. Deliver data to colleges quicker (including in-progress application data)

  6. Improve OpenCCC Account system (remove barriers)

  7. Continuous improvement - more frequent updates

 


Spring 2020 Release

2020 Development Roadmap (Tentative Projects for FY19/20)

Upcoming Release:  Spring 2020  (Tentative March or April 2020)

Planned Development:

  1. Implement 2020-2021 Promise Grant Application

  2. Internationalize CCCApply to Spanish - Spanish Translation for all CCCApply Applications

  3. Implement new “Highest Grade Completed” question to  Self-reported MMI questions in CCCApply

  4. Enhance CCCApply to share "in-progress application data" with colleges

  5. Integrate with new OpenCCC Account system

    1. Revise SSN question layout and language; move from OpenCCC to CCCApply apps