OpenCCC Release 3.0 Summary Notes

Owned by Patricia Donohue
Last updated: Dec 04, 2024
4 min read

Schedule

OpenCCC Major Release 3.0 deploys:

  • To pilot environment: December xx, 2024

  • To production: January 7, 2025

No database or data delivery changes were made in this release.

Release Summary

  • System Technical Updates

  • Support for IDme Verification Status Change Data & Reporting

  • Minor Bug Fixes

System Technical Upgrade

This release focused on the completion of a significant technical upgrade to the OpenCCC identity and access management system. This upgrade will improve account recovery performance in our student account system, and support faster, more efficient troubleshooting and bug fixes across our support channels and Help Desk. Most importantly, this effort better secures and safeguards our systemwide applications and services.

This upgrade also allows us to maintain the system on a recurring basis to take advantage of new features and enhancements, and to avoid issues that can arise from running older versions.

 

Need Help? Colleges can reach CCCTC Staff Support at staffsupportccctc@openccc.zendesk.com for assistance.

Support for IDme Verification Status Change Data & Reporting

The system upgrade deployed in this release includes several enhancements supporting the IDme Identity Verification Integration implemented in February 2024, including event triggers and new post-submission data fields that will enable colleges to track IDme verification status changes over time and/or when specific account profile information is changed by the student. (See IDme Verification Status Change Data for more information).

New IDme Status Change Data Fields

New IDme Verification Status Change Fields & Values have been created to track student IDme verification status changes over time and/or if specific account profile data changes are made (see IDme Verification Status Change Data for more information). This release supports accuracy of these fields. Note: These fields are not stored in the CCCApply Report Center; however they are included in the IDme Verification Status Change Report and the data will be delivered with the Superglue 5.1.0 upgrade*.

IDme Verification Status Change Report

The new IDme Verification Status Change Fields are essential to the newly revised IDme Verification Status Change Report which provides colleges a one-time backfill report and a recurring daily or weekly status change report moving forward. See full details about the IDme Verification Status Change Report.

Note: The first version of the ID.me status change report was put on hold in September 2024 due to a dependency on this production release to ensure data accuracy and the delivery of account profile event notifications.

Colleges may request access to the IDme Verification Status Change Report by contacting CCCTC Staff Support at staffsupportccctc@openccc.zendesk.com.

 

Bug Fixes

  • Minor Chatbot Update: A small code fix was made to the OpenCCC Account chatbot tool.

  • Woodland College Phone Number: The phone number for Woodland College has been updated in CCCApply applications.

 

Pilot Testing: Send Your Feedback

A pre-production pilot preview is not available for this backend, OpenCCC systems release. Colleges interested in requesting access to the IDme Verification Status Change Report should contact CCCTC Staff Support at staffsupportccctc@openccc.zendesk.com.

 

Data Access & Delivery

New IDme Status Change Data Fields

A set of new IDme Verification Status Change Fields & Values have been created to track IDme verification status changes over time and/or when specific OpenCCC account profile updates are made by the student. These are post-submission IDme verification changes only available via Superglue (v.5.1) and the IDme Verification Status Change Report.

Documentation for the new fields can be found here - IDme Verification Status Change Fields & Values and referenced alongside the ID.me Verification data fields in the CCCApply Standard & Noncredit Application Data Dictionary (v.2024.5 or higher).

 

Superglue for Apply

As new features and functionality are developed for CCCApply and other systemwide technology applications, it may be necessary for colleges to upgrade their existing Superglue College Adaptor schema to the latest version. For information about the Superglue College Adaptor and your current schema version, please contact your College Experience Manager at Enabling Services for assistance.

Data Warehouse Access

All CCCApply and Student Success Suite data fields are ultimately stored in the CCC Data Warehouse which can be accessed directly via the Data Warehouse Direct Access Connection service and/or, for authorized admins and staff, through the Data Warehouse Report Server.

 

Documentation

The latest OpenCCC and CCCApply Data Dictionaries and User Guides are posted in the CCCApply Public Documentation space.Documentation Sites