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Online Meeting Information

This meeting will be held online via Zoom.

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titleMeeting Information

Date    Tuesday, August 13, 2019

Time   1:00 pm - 3:30 pm

Location  ONLINE

Expand
titleClick here to see the Zoom meeting information...

Zoom Information

Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851
Use VoiP or Call TOLL Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.

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Agenda

TIMEDESCRIPTIONSPEAKER

1:00 pm

Roll Call 

Leahy1:05 pm

Quick Review: May 9 Meeting Minutes

Donohue1:10 pm

CCCApply 2018-19 Review 

Review all changes released in four releases

Projects completed

Projects in-progress

Roadmap for 2019-2020

CCCApply Update -

CCCApply Mobile Support Demo

Language / Text Revisions Needed  (review first, take off)

OpenCCC Redesign Update (Demo?)

Noncredit Application 

June Release (Needs & Interests page)

CCCApply.org page > MyPath

MyApply Project - Support - Guides - MyApplications in MyPath - Consent - more

Dual Enrollment (what do we need to do?) 

Date Pickers to solve HS Comp Date issue (confirm this)

Donohue / Pena

CCCApply Project News

Spam Filter 

Documentation Security

OpenCCC Redesign

Video Tutorials - Highlights

Legal Requirements Slide Deck (highlight each question on the Application, MIS DED, SAAM requirement, changes when they happened, etc.) with data analytics

Sub-Committees - Fall 2019

  • International App
  • Legal & Research Analytics
  • Report Center (New Upgrade, enhanced functionality, dashboards, reports needed)
  • Question Text - (Need legal)
  • Student Services & Support
  • Promise Grant
  • Spam Filter

Schedule meetings to review pending issues and changes 

CCCApply Planning FY19/20 - Discussion

Approved Projects

Pending Projects

Projects

In-Progress App Data API - SMCCCD

Auto-Population API - CCGI, Quottly

2:00 pm

CCCApply - Critical Issues

DonohueGainful Employment Disclosure Requirements Legislation

SSN Language / Placement

Consent to Release Information / Terms of Use 

In-Progress Applications > Admin Module

Student & Faculty UAT - Need Testers and Feedback for Upcoming ProjectsConsent to Release Student Information Pre-SubmissionOld Change RequestsParking Lot Issues

3:00 pm

Close Meeting

DonohueRoll Call
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titleRoll Call

2019
CCCApply USER GROUP MEMBERS

Name

District

Name

District

Name

District

Ali Salinas (IT)Riverside City College - RCCDLos Rios District - ARC

Quyen Lu/Wanda Wong

San Francsico CCDAnna SalazarLos Angeles CCD - ELAC

Joshua Rosales

El Camino CCD

Richette Bell

Compton CCD

Angela Embry 

El Camino CCD

Karen Sea
Samantha Powell

San Joaquin-Delta CCD

Rozen Bondoc

Chabot-Las Positas

Ben Guzman

South Orange CCD

Leigh Ann Unger

Rio Hondo District

Satish Warrier

Contra Costa CCD

Betty Glyer-Culver

Los Rios CCD

Mark DeAsis

Riverside CCD

Stephanie Murguia

Cerritos CCD

Chris TruongRancho Santiago CCDMaryLou LeybaSan Francisco CCDStacey FollowillChabot-Las PositasChristian AlvaradoSouth Orange CCD -SaddlebackMaury PearlLos Angeles CCDTina Mani San Joaquin Delta CCD

Cindy Gonzales

Los Rios CCD

Michael WardRancho Santiago CCD

Tuyen Nguyen

Rancho Santiago CCD

Clark Ray

Santa Rosa CCD

Michelle PenaKern CCD

Vince Orton

Cerritos CCD

Craig Hayward

Kern CCDMitchell LeahySanta Rosa CCDWill Minnich/Susan LorenzoSan Mateo CCDGreg Aycock (research)Riverside CCD (Norco)Olivia Alvarado -IT
Martha Rios (sub)Los Angeles CCDCatherine FrostContra Costa CCDHieu HoangEl Camino CCDPam MerySan Francisco CCD

Jasmine Robinson

San Mateo CCD

Janice Love (research)

Rancho Santiago CCD

Paulette LinoChabot-Las Positas CCDGerlie JeltemaSouth Orange CCDCHANCELLORS OFFICE & CCC TECHNOLOGY CENTER

Gary Bird

CCCCO

Elena Alcala - NEW!

CCCCO

Deb Barker-GarciaCCCCO

Tim Calhoon

CCCTC

Patty Donohue

CCCTC

Jennifer ColemanCCCTC

Michael Q's 2019 New role - Dean of Integration & Guided Pathways at the CCCCO

Replacement - Elena Alcala - CCCCO

Info

All User Group members above are members of the CCCAPPLYSTEERING listserv.  Email:  cccapplysteering@listserv.cccnext.net

CCCApply News

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The following items were discussed during the meeting.  Links to additional information are also provided below.

Description

Meeting Discussion / NotesAction Items StatusSpam Filter Web Service NewsLots of fraud has been reported over the past month. 
The new "retraining" model is being implemented to production tomorrow night (Friday, May 10).  This will help the prediction service better identify and suspend fraud vs. legitimate applications.

Make sure the colleges know where to put the email address for nightly notifications.

Rio Hondo - spam is getting through 

CCC Report Center Upgrade 

The CCC Security Center has identified a security risk with the current version of Jasper (CCC Report Center).  We've also identified some issues with the current instance due to a massive overload of reports and resources within the Report Center.

The Tech Center is meeting with TIBCO (Jasper vendor) today to discuss an expedited upgrade to the latest version. 

One of the outcomes we expect are recommendations to restrict unlimited use of the Report Center and implement new policies and procedures (best practices) for the number of ad hoc reports that can be created/used at a time. Also we are discussing ways to implement efficiencies by way user training (considering regular training sessions for colleges). 

We'd like to hear your feedback. 

In addition to the custom public templates that we provide:

How many custom reports are needed by the college at one time?

Noncredit Application NewsPreparing for Pilot Release on May 31
Producing Implementation Documentation
Best Practices Java Upgrade

Java 7 is no longer supported.  The Download Client is moving to Java 8 (Corretto) and we will be communicating with the field that all colleges must upgrade Java (if they haven't already) with the 6.5.0 release.  

Communication will be going out to colleges within the next week to ensure all IT staff are aware of the new system requirements.

Stakeholder Feedback & Survey

Need advice for a CCCApply COLLEGE survey. 

What critical needs?

What major complaints?

Noncredit Application Update

More information about the status of the Noncredit Application development, as well as the activities of the Noncredit App Pilot Project are here: 

Noncredit Application - Project Dashboard

Noncredit Pilot Project - March 4 Meeting

Noncredit Pilot Project - March 22 Meeting

The first version of the CCCApply Noncredit Application was released to the pilot environment on February 19, 2019 as part of the CCCApply Release 6.4.0 Pilot release. The current version is now in pilot for all colleges.

On March 1, the "CCCApply Noncredit Pilot Project" commenced and 10 districts are now actively reviewing the first version, as well as performing user acceptance testing to ensure the application is viable from a technical perspective and ready for IT implementation by all colleges. 

Three New Features Identified

The Noncredit pilot colleges have met twice since the application was released to pilot in February.  During the first meeting, the pilot colleges identified three critical feature enhancements that would be considered "deal breakers" if not implemented.  These include:

The ability for the Noncredit App to have different "Majors/Programs of Study" than the Standard Application
The ability for the Noncredit App to have different Supplemental Questions than the Standard Application
  • The ability for the Noncredit App to have a different Welcome/landing page than the Standard Application
  • Currently, requirements for these three feature enhancements have been documented, groomed, and development has begun to ensure functionality is included in the production launch (tentatively scheduled for June 28, 2019).

    The three feature enhancements are currently under-development and are slated to be included in the first official production release of the Noncredit Application in the Standard Application on June 28, 2019. 
    Status
    colourYellow
    titleongoing
    CCCApply Release 6.5.0 
    Info

    CCCApply 6.5.0 Release - Pilot Release May 31st - Production Release June 28th.  See the breakdown here.

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    Q4 - Planned - Redesign Release 6.5.0 - June 28 2019

    • CCCApply Redesign - Phase 1 - Release 4
      • Account Info/Mailing page update
      • Remove the Needs & Interests page; allow colleges to "opt-in" to keep/display questions upon request*
    • Noncredit Application Production Release
      • Implement ability for different Majors/Programs of Study to display in the Noncredit App (vs. Standard App)
      • Implement ability for different Supplemental Questions to display in the Noncredit App (vs. Standard App)
      • Implement a unique Welcome/landing page for the Noncredit application
    • Legal Mandates - Change Requests
    • Deliver International Application data set to SuperGlue
    • Technical Updates - Java Upgrade (discuss Comm plan)
    • Bug Fixes

    Noncredit Application Project

    CCCApply Noncredit Application Dashboard

    Wanna see how the user interface and data fields are modified in the Noncredit Application? 

  • Changes to the User Interface
  • Changes to the Download Client Data Fields 
  • CCCApply Release 6.4.0 Notes Summary
  • CCCApply Noncredit Application
  • CCCApply Noncredit Path Change Requirements
  • CCCApply Noncredit Application: Pilot Phase
  • CCCApply Standard Application Data Dictionary v.2019.1
  • CCCApply Administrator 2.0 User Guide
  • CCCApply Download Client User Guide v.2019.1 
  • UAT Slide Deck: Noncredit Pilot UAT Plan
  • Pilot Project Plan: CCCApply Noncredit Application

    CCCApply Roadmap

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    Planned Projects for FY19/20

    This is the tentative roadmap for FY19/20. The budget, scope and schedule have not yet been finalized.

    • CCCApply Redesign - Phase I Continued
      • Mobile-friendly application
      • Spanish translation
      • OpenCCC Account Redesign (aligned to the implementation of the new Account creation process)
        • Edit Account redesign
        • Account fields review
        • SSN question redesign
        • Add "Consent to Release In-Progress Application Data with Colleges" 
    • Redesign CCCApply Backend Architecture - Microservices
    • Requirements for New Apply Interface in MyPath (Web form)
    • International Application Enhancements - Document Upload feature

    Account Redesign includes a revision to the Account Recovery system - removing the security questions!  Goal is on simplification of the account creation process.

    Opportunities for student feedback over the next few weeks. Good feedback so far from students, more coming. 

    Communication coming - not coming this fiscal year but next.

    Change Requests
    Expand
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    titleNew & Approved Changes

    Below are the changes that were approved for the June 2019 release.   

    DescriptionReview DateStatus

    Approved Changes for June 2019 Release (v.6.5.0)

    2019-13

    Remove the Needs page in the Standard App by default (but configure all questions to be opt-in/out) per Chancellor's Office AB 3101

    3/15/19
    Status
    colourGreen
    titleApproved
    2019-04

    Update Foster Youth Question per SB 906

    1/25/19
    Status
    colourGreen
    titleApproved
    2019-10

    Changes to Parent/Guardian Information Language (to clarify question for Foster Youth minors/Care & Control bug)

    1/25/19
    Status
    colourGreen
    titleApproved
    2019-11

    Add Value to Gender Field for Non-Binary Genders

    2/08/19
    Status
    colourGreen
    titleApproved
    2019-12

    Update Visa Types that are Eligible for Residency Determination

    2/15/19
    Status
    colourGreen
    titleApproved
    2019-03CCCApply Redesign Release #43/01/19 StatuscolourGreentitleAPPROVED2019 New Change Requests StatuscolourYellowtitleNEW2018 New Change Requests StatuscolourYellowtitlependingDEFERRED Changes Pending StatuscolourYellowtitlependingIssues that Need Review
    • Dual Enrollment / Concurrent enrollment issues: WHAT ARE THESE?  (See the Q&A from 3/28/19 meeting notes)

    • DACA Issue - Should this be added to the Citizenship Status question (See the Q&A from 3/28/19 meeting notes)
    • Can a high school student have a college degree while still in high school?

    • How often is a concurrent student a returning college student?

    Action Items:  Please review the 2019 New Change Requests.  Send feedback to Patty Donohue, pdonohue@ccctechcenter.org

    Online Meeting Information

    This meeting will be held online via Zoom.

    Panel
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    borderStylesolid
    titleMeeting Information

    Date    Tuesday, August 13, 2019

    Time   1:30 pm - 3:30 pm

    Location  ONLINE

    Expand
    titleClick here to see the Zoom meeting information...

    Zoom Information


    Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
    MEETING ID: 677-051-3851


    Use VoiP or Call TOLL
    Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

    NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

    This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.



    Table of Contents
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    Agenda

    TIME

    DESCRIPTIONSPEAKER
    1:30 pm

    Roll Call & Review May 9 Meeting Minutes

    Donohue

    2018-2019 FY Review

    Donohue / Pena

    News & Releases


    Fall 2019 Release - In-Progress Development

    Donohue



    HS Transcript Section (Multiple Measures)



    Spam Filter Project (Pii Model)
    1:50 pm

    Mobile Support for CCCApply Applications (Demo)
    2:15 pm
    Upcoming Projects  (Roadmap FY19/20)



    Spanish Application Translation



    CCCApply - Glue Integration Projects



    Access to In-Progress Application Data 





    CCCApply Legal Information Requirements / Language Revisions

    • Consent to Release Student Information / Submission Information
    • Social Security Number Language (and placement) 
    • Terms of Use / Privacy Policy




    Universal Auto-Population API



    Documentation Security
    2:45 pm
    NewOpen Change Requests



    Gainful Employment Disclosure Requirements Legislation



    Homeless Student Flag (age limit?)



    Dual Enrollment 



    NEW!  Immigrants Rising - Undocumented Students
    3:15 pm

    Call for 2019-2020 Sub-Committees


    3:25 pm
    FY2020 Meeting Schedule

    3:30 pm


    Close Meeting - Next meeting Tuesday, November 12 - 1:30 pm - 3:30pm

    Donohue




    Roll Call

    Expand
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    titleRoll Call


    2019
    CCCApply USER GROUP MEMBERS

    X

    Name

    District


    Name

    District


    Name

    District

    XAli Salinas (IT)Riverside City College - RCCDXHang LeSanta Ana College (RSCCD)

    Quyen Lu/Wanda Wong

    San Francsico CCD

    Anna SalazarLos Angeles CCD - ELACX

    Joshua Rosales

    El Camino CCD


    Richette Bell

    Compton CCD


    Angela Embry 

    El Camino CCD


    Karen Sea
    Samantha Powell

    San Joaquin-Delta CCD


    Rozen Bondoc

    Chabot-Las Positas

    X

    Ben Guzman

    South Orange CCD

    X

    Leigh Ann Unger

    Rio Hondo District


    Satish Warrier

    Contra Costa CCD
    X

    Betty Glyer-Culver

    Los Rios CCD


    Mark DeAsis

    Riverside CCD


    Stephanie Murguia

    Cerritos CCD

    XChris TruongRancho Santiago CCD
    MaryLou LeybaSan Francisco CCDXStacey FollowillChabot-Las Positas

    Christian AlvaradoSouth Orange CCD -Saddleback
    Maury PearlLos Angeles CCD
    Tina Mani San Joaquin Delta CCD

    Cindy Gonzales

    Los Rios CCD

    XMichael WardRancho Santiago CCDX

    Tuyen Nguyen

    Rancho Santiago CCD


    Clark Ray

    Santa Rosa CCD


    Michelle PenaKern CCD

    Vince Orton

    Cerritos CCD


    Craig Hayward

    Kern CCDXMitchell LeahySanta Rosa CCD
    Will Minnich/Susan LorenzoSan Mateo CCD
    XGreg Aycock (research)Riverside CCD (Norco)XOlivia Alvarado -IT
    Martha Rios (sub)
    Los Angeles CCD
    Catherine FrostContra Costa CCD
    XHieu HoangEl Camino CCDXPam MerySan Francisco CCDX

    Jasmine Robinson

    San Mateo CCD

    Janice Love (research)

    Rancho Santiago CCD

    XPaulette LinoChabot-Las Positas CCD
    Gerlie JeltemaSouth Orange CCD








    CHANCELLORS OFFICE & CCC TECHNOLOGY CENTER
    X

    Gary Bird

    CCCCO

    X

    Elena Alcala - NEW!

    CCCCO


    Deb Barker-GarciaCCCCO

    Tim Calhoon

    CCCTC

    X

    Patty Donohue

    CCCTC

    XJennifer ColemanCCCTC

    Michael Q's 2019 New role - Dean of Integration & Guided Pathways at the CCCCO

    Replacement - Elena Alcala - CCCCO


    Info

    All User Group members above are members of the CCCAPPLYSTEERING listserv.  Email:  cccapplysteering@listserv.cccnext.net




    Expand
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    titlePrevious Meeting Minutes: May 9, 2019


    Info

    See minutes from the last User Group meeting on May 9, 2019.




    FY2019-2020 Review


    Image Added

    Image Added


    Time to Completion Data


    Image Added

    Image Added


    All 115 CC Colleges are live on the Standard Application

    Two new colleges going live: 

    • NOCE (North Orange Continuing Education) Noncredit
    • Calbright College




    Quarterly Release Schedule

    In 2018-2019, CCCApply implemented a quarterly release schedule at the request of the Chancellor's Office in order to meet deadlines against AB 3101.  

    Release Description / Link to Release Notes

    Version

    Scope Summary

    Q1 - Annual Update Release - September 2018


    6.2.0

    • CCCApply Redesign - Phase 1 - Release 1

    • Spam Filter Web Service

    • New CCC Administrator - Core Services - SSO Authentication

    • CCCApply Administrator 2.0 Upgrade

    • Meta Majors / Category Filter


    Q2 - Redesign Release - December 2018

    6.3.0

    • CCCApply Redesign - Phase 1 - Release 2

    • Race & Ethnicity Expansion Project

    • UI Styles & Branding Update - Part 1: Align with MyPath Styles

    • 2019-2020 Promise Grant (BOG) Application 


    Q3 - Redesign Release - March 2019

    6.4.0

    • CCCApply Redesign - Phase 1 - Release 3

    • Noncredit Application - Pilot Phase

    • Maintenance & Support (Bug Fixes)


    Q4 - Redesign Release - June 2019

    6.5.0


    Info

    For more information, see the CCCApply FY2018-2019 Annual Overview



    News & Updates


    Spam Filter Project Update

    Info

    View the slides:  CCCApply Spam Filter Update - August 13

      


    Fall 2019 Release  (In-Progress)


    Info

    View the slides:  CCCApply Release 6.6.0 Overview - Fall 2019


    Release 6.6.0 Schedule & Scope

    • Mobile Support for CCCApply
    • Revisions to HS Transcript Information Section
    • Spam Filter: Pii Model 


    Feedback Survey:  User Acceptance Testers Needed for the HS Transcript work - volunteer needed?


    DEMO: Mobile Support for CCCApply


    Upcoming Projects:  FY19/20 Roadmap


    Info

    View the slides:  CCCApply FY19/20 




    Change Requests

    Large number of change requests pending that need to be prioritized.

    Propose breaking them down into sections and assigning sub-committees to review them.

    • Education Page Changes
    • Citizenship Page Changes
    • General User Experience Changes
    • Administrator Changes
    • Report Center Changes

    Open Change Requests

    Please review the 2019 New Change Requests.  Send feedback to Patty Donohue, pdonohue@ccctechcenter.org.


    Expand
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    titleParking Lot

    Parking Lot Carry-Over


    Change Request Parking Lot

    In addition to all the changes that are written up awaiting review for approval, these items haven't been escalated to that stage yet.

    Expand
    • Continue working moving the Consent to Release mechanism to the beginning of the application.
    • Add a survey to the Abandonment email or somewhere - asking for feedback on why they abandoned the application. Great suggestion.
    • For research purposes, review *Google analytics data to determine if colleges are lingering on this page (Review Application) OR if we know if students are going back to fix or change anything? Look into it.

    Discuss issues with the Report Center 



    Call for Sub-Committees

    • Change Request Areas (Education, Citizenship, Residency)
    • International Application
    • Promise Grant Application (financial aid)
    • Student Services & Support
      • Gather requirements for improved online student support for CCCApply
      • Tutorials
      • Live chat
      • High School students and transfer
    • Report Center & Analytics 
      • Gather requirements for reports & data needed - dashboards
    • Question Text - (Need legal information support)
    • Spam Filter

    Schedule meetings to review pending issues and changes 


    2019 Meeting Schedule

    Need to schedule additional meetings for FY19/20 

    Schedule Sub-Committee meetings


    Expand
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    titleExpand to see schedule

    NEW Schedule.  Reminders and invitations with call-in zoom info will be sent out in advance of each meeting.  Mark your calendars now!

    Date

    Time

    Description

    Location

    Thursday, March 281:00pm - 3:00pmCCCApply User Group Meeting - Q3Online

    Wednesday, May 1

    12:00pm - 2:00pm

    CCCApply User Group Meeting - Q2

    2019 CACCRAO Conference - (Last Day Luncheon) - Room TBD

    Thursday, May 91:00pm - 3:00pmCCCApply User Group Meeting - Q4Online

    Tuesday, August 13

    1:30pm - 3:30pm

    CCCApply User Group Meeting - FY19/20 -Q1

    Online

    Tuesday, November 12

    1:30pm - 3:30pm

    CCCApply User Group Meeting - FY19/20 -Q2

    Online




















    Meeting Chat Q&A

    13:53:34 From Betty Glyer Culver : Patty and all...unfortunately I have to attend another meeting. I will review the meeting minutes and touch base if I have questions esp around Dual Enrollment conversation. Also I sent you (Patty) an email on gainful employment regulations...early rescission. If you have any questions just let me know. Sorry to miss the rest of the meeting. Betty (Los Rios)
    13:55:38 From Leigh Ann : Can we add to the whitelist? i.e. high school I.P. Address.
    13:56:10 From MItch Leahy : We had a problem with gmail
    14:04:47 From Tuyen Nguyen (Santiago Canyon College) : Tuyen Nguyen, Santiago Canyon College (RSCCD). Sorry missed the beginning roll call
    14:05:09 From Jasmine Robinson : YYYYAAAAYYY to responsive design!
    14:05:48 From MItch Leahy : Can we also talk about the parent/guardian questions please.
    14:21:40 From Josh Rosales : Joshua Rosales, El Camino College. I came in about 10 minutes late.
    14:52:00 From Michael D. Ward - rsccd.edu : Besides the European Union's General Data Protection Regulation (GDPR), will we need to take into consideration the upcoming California Consumer Privacy Act of 2018 (CCPA) which takes effect 01/01/2020?
    14:54:10 From Jennifer Coleman : The CCPA is something our security director is tracking on, and we’re waiting to hear how this may impact our products.
    14:54:15 From Jennifer Coleman : Stay tuned for more information.
    14:56:24 From ealcala : Regarding your question on the parent/guardian question. Foster youth were being affected by a question that asked, ‘do you have a legal guardian’. This question was asked to determine residency of a student whose parents may be deceased and would therefore adopt the residency of their guardian. For foster youth, the residency is already waived through ed. code 68085. So this question had no relevance for that specific group.
    14:56:31 From ealcala : “I was placed or remained in foster care at any time after my 13th birthday” If a student clicks the box saying this statement applies to them, then the questions about legal guardian will not show up during their application sequence. According to the higher ed act of 1965 section 480 (d)(1)(B) when a student is 13 years of age, they are considered independent thus why the 13 years of age part is there.
    14:57:01 From MItch Leahy : Its currently causing a ton of residency issues.
    15:24:39 From Leigh Ann : I think this is a great idea (SSN suggestion)
    15:29:20 From MItch Leahy : I'm game for residency and the wording of questions
    15:30:15 From Ali Salinas (Riverside City College) : Sure. :)
    15:30:19 From rguzman : Yes another meeting works for me
    15:30:19 From Leigh Ann : Yes
    15:31:35 From Olivia : Need to leave the meeting. Thank you for all the updates.
    15:32:07 From Ali Salinas (Riverside City College) : Thank you, Patty.
    15:32:13 From Michael D. Ward - rsccd.edu : Thank you!
    15:32:14 From Paulette Lino : thank you patty
    15:33:05 From rguzman : Has the chancellor's office mentioned anything regarding applying residency determination from one college to another. I believe this was briefly menitoned at CACCRAO in May. I'll ask you by email about this.