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Online Meeting Information

This meeting will be held online via Zoom.

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titleMeeting Information

Date    ThursdayMarch 28, 2019

Time   1:00 pm - 3:00 pm

Location  ONLINE

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titleClick here to see the Zoom meeting information...

Zoom Information


Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851


Use VoiP or Call TOLL
Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.



Info
Missed the meeting?  Review the Zoom recording here: CCCApply User Group Meeting - March 28, 2019


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Action Item: Please review the Q&A from the Chat for comments, questions and answers from the March 28 meeting.


UPCOMING MEETINGS

Note

No In-Person Meeting After 2019 CACCRAO Conference
There will NOT be an in-person meeting on May 1, 2019 - the afternoon of the last day of the CACCRAO conference. Due to the restructuring of the CCCApply Steering Committee - until further notice - all "CCCApply User Group" meetings will be held online using Zoom.

Next User Group Meeting: 
Our next meeting is scheduled for Thursday, May 9, 1:00 pm - 3:00 pm.  See the 2019 Meeting Schedule above for future dates.

Action Item: Open to see CCCApply News items discussed during the meeting.  Links to additional information are also included.

Action Item: Open to see all details from the recent March 2019 release.

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titleNext Release

CCCApply 6.5.0 - Production release = June 28, 2019  - Includes the Noncredit Application production launch.

Action Items:  Please review the 2019 New Change Requests.  Send feedback to Patty Donohue, pdonohue@ccctechcenter.org



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titleCCC Core Applications Update

Student Success Product Group - Jennifer Coleman, Director

Jennifer Coleman provided an update on the CCCTC  Programs Director, provided an update on the "Core Applications" suite of on-boarding tools that make up the Student Success division of the CCC Technology Center.  The Student Success applications include:

  • CCCApply
  • OpenCCC
  • MyPath
  • Multiple Measures Initiative
  • eTranscripts 
  • SuperGlue


Unifying Student Success Products

At the start of the 2018-19 fiscal year, the funding structure for the three primary technology grants (OEI, EPI, and CAI) that were awarded to the Tech Center in 2013-14, changed, which allowed us the opportunity to re-focus the vision for our student-centric, on-boarding services more globally, from the student and faculty/staff perspectives. We've been working on breaking down many of the silos that existed across our product offerings because of the previous structures and separate funding.

Opportunities to streamline across the product set.  Re-exploring the ways our tools are developed and structured. Working together to meet needs as a group. Working more closely across these  products. 

Already looking at FY19/20 - integrating tools, services, objectives.  Including this important group as we move forward.


Over the course of this year, the Student Success products group has been working together to ensure that our core product offerings are much more integrated moving forward. 

  • For the student user perspective, our focus is on looking for opportunities to streamline and enhance the user experience through improvements to user interfaces.  
  • From the college faculty/staff perspective we are focused on ways to assist colleges meet their vision for success goals, such as Guided Pathways and assisting wherever we can to support your efforts around the student centered funding formula and all of the the integrated reporting that you're required to do.
  • From systemwide perspective, we are committed to continuous improvement and integrating feedback into our development and implementation projects.
  • Good design and good decision making as it relates to enhancing our products going forward.


Student Success Product Managers 
As the CCCApply User Group expands it's vision towards continuous improvement, we look to you and our other user groups to make sure that we are collecting the feedback that we need in order to inform the direction of these products.  
Got feedback?  Please feel free to contact the following product owners:


Multiple Measures Placement Service (MMPS) - AB 705 (Ed Results, CCGI, and other partners) - validating software and integration types of delivery data in various ways.

SuperGlue for CCCApply

Jane Linder, Product Manager, presented some information about system integration for the Core Applications (student success products) and provided some general information about what SuperGlue is and how it is being integrated into our vision of continuous improvement. 

  • SuperGlue is a real-time data delivery mechanism for tools and services offered by the Tech Center.  It is an alternative to the Download Client.  it delivers 
  • Currently SuperGlue is delivering CCCApply data directly to the college's SIS, as well as the CC Promise Grant and the International App data set. 
  • Colleges like it because they get the full set directly into the SIS. 


Interested in implementing Glue?
= Reach out and collaborate with our Enabling Services division. They do the heavy-lifting.  They will work with your college or district IT department and our goal to keep the level of effort down for the college.  

Contact Enabling Services:  Andy Newman, Manager = anewman@ccctechcenter.org

List of colleges working with MMPS/Glue:

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American River College
Antelope Valley College
Bakersfield College
Barstow College
Berkeley City College
Butte College
Cabrillo College
Canada College
Cerro Coso Community College
Chaffey College
Clovis Community College
Coastline Community College
College of Alameda
College of San Mateo
College of the Redwoods
College of the Sequoias
College of the Siskiyous
Columbia College
Compton College
Contra Costa College
Cosumnes River College
Cypress College
De Anza College
Diablo Valley College
Folsom Lake College
Foothill College
Fresno City College
Fullerton College
Golden West College
Hartnell College
Imperial Valley College
Lake Tahoe Community College
Laney College
Lassen Community College
Los Medanos College
Merritt College
Mira Costa College
Mission College
Modesto Junior College
Moorpark College
Mt. San Antonio College
Ohlone College
Orange Coast College
Oxnard College
Porterville College
Reedley College
Rio Hondo College
Sacramento City College
Santa Barbara City College
Santa Monica College
Shasta College
Sierra College
Skyline College
Ventura College
West Hills College Coalinga
West Hills College Lemoore
West Valley College




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titleCCCApply News

The following items were discussed during the meeting.  Links to additional information are also provided below.

Description

Meeting Discussion / NotesAction Items Status

CCCApply Workshop 2019

IMPORTANT

The annual CCCApply Workshop has been postponed for 2019. 

Unfortunately - the facility and host college that was originally confirmed for this year's workshop fell through (CCCApply Steering member retired unexpectedly) and on December 31, 2018, we found ourselves without a sponsor college.  This, as well as the changes happening at the CO relative to restructuring the Steering Committee, contributed to the delay in ascertaining an alternate host and facility.

Discussions about alternatives are currently underway, including:  

  • Seek volunteers to host a Fall 2019 workshop 
  • Work with the Tech Center, Chancellor's Office, and User Groups to plan a "virtual" workshop/conference 
  • Worst case:  Take a year off and start planning the 2020 event.

CCCApply product manager is working with the Core Applications director and other product teams to look for ways to collaborate on a combined event for Fall 2019 or Spring 2020. 


Updates will be shared with this committee as they evolve.

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CCCApply Redesign Project


Find more information about the CCCApply Redesign Project here:

CCCApply Redesign Project Dashboard

The CCCApply Redesign project is ongoing.  The Redesign Workgroup continues to meet monthly - at a minimum - to discuss the overarching goals for ensuring CCCApply can meet the requirements laid out in AB 3101 by July 31, 2019. 

By the end of Q3 (FY18/19) CCCApply has made the following changes and enhancements to the Standard Application:  
CCCApply Redesign Changes in FY18/19

More information on the Redesign project is provided in the section below, including additional links to documentation.

The Redesign Workgroup continues to meet regularly to discuss immediate, short-term changes to CCCApply to ensure we are meeting the objectives of AB 3101. 

If you are interested in joining this Workgroup, we are looking for additional expertise in Admissions & Records and would welcome additional participation for the remainder of the Workgroup.  

If you are interested in joining the Workgroup, please contact Patty Donohue, pdonohue@ccctechcenter.org  and I will add you to the recurring invite. 

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Noncredit Application Update


More information about the status of the Noncredit Application development, as well as the activities of the Noncredit App Pilot Project are here: 

Noncredit Application - Project Dashboard

Noncredit Pilot Project - March 4 Meeting

Noncredit Pilot Project - March 22 Meeting

The first version of the CCCApply Noncredit Application was released to the pilot environment on February 19, 2019 as part of the CCCApply Release 6.4.0 Pilot release. The current version is now in pilot for all colleges.

On March 1, the "CCCApply Noncredit Pilot Project" commenced and 10 districts are now actively reviewing the first version, as well as performing user acceptance testing to ensure the application is viable from a technical perspective and ready for IT implementation by all colleges. 


Three New Features Identified

The Noncredit pilot colleges have met twice since the application was released to pilot in February.  During the first meeting, the pilot colleges identified three critical feature enhancements that would be considered "deal breakers" if not implemented.  These include:

  1. The ability for the Noncredit App to have different "Majors/Programs of Study" than the Standard Application

  2. The ability for the Noncredit App to have different Supplemental Questions than the Standard Application

  3. The ability for the Noncredit App to have a different Welcome/landing page than the Standard Application

Currently, requirements for these three feature enhancements have been documented, groomed, and development has begun to ensure functionality is included in the production launch (tentatively scheduled for June 28, 2019).

The three feature enhancements are currently under-development and are slated to be included in the first official production release of the Noncredit Application in the Standard Application on June 28, 2019. 
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CCCApply Quarterly Milestones FY18/19

CCCApply has outlined objectives and priorities for the development project for FY18/19.   One change this year - driven largely by the CCCApply Redesign Workgroup under the direction of the CCC Chancellor's Office - has committed to quarterly release plan.  

See the section below outlining the high-level summaries from each release scheduled for this fiscal year.

See the Quarterly Milestones section below for details.
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Topics we didn't get to during the meeting:

These items were originally on the agenda but were not discussed due to time constraints.

DescriptionMeeting Discussion / Notes
CCCApply Roadmap 2019-2020See the summary below
CISOA 2019 Recap
  1. 2018-2019 CCCApply Roadmap 
  2. Why abandon CCCApply? 
New Report Center ReportsSpam/Fraud, Time-to-Completion /  Student Sentiment Reports


Action Item: Open to see CCCApply News items discussed during the meeting.  Links to additional information are also included.


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titleCCCApply 6.4.0 Release

The Q4 CCCApply production release - V.6.4.0 - was deployed on March 16, 2019.  Below please find the TOC links from the full CCCApply 6.4.0 Release Notes Summary.

Table of Contents

Action Item: Open to see all details from the recent March 2019 release.


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titleNext Release

CCCApply 6.5.0 - Production release = June 28, 2019  - Includes the Noncredit Application production launch.



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titleCCCApply Redesign Project - FY18/19

Project Summary

The Chancellor’s Office, the CCC Technology Center, and the Foundation for California Community Colleges, in collaboration with the community colleges and in partnership with ideas42, are redesigning the CCCApply experience with a student-centered approach in mind. 

The CCCApply Redesign Workgroup is being led by CCCCO Vice Chancellor, Omid Pourzanjani.  More information about the redesign effort can be found on the CCC Digital Futures website:  https://digitalfutures.cccco.edu/

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Project Summary: CCCApply Redesign Project Dashboard  

Objectives:

  1. Shorten the application by removing all questions that are not mandated to be included on the application
  2. Implement a residency-exempt application process for noncredit students
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titleCCCApply Redesign Project

This article appears on the Digital Futures website:   CCCApply overhaul to be driven by student-centered design and behavioral sciences

Redesign Changes

Low-handing Fruit and other User Interface Changes

Upcoming changes:  Removal of the Needs & Interests page


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Noncredit Application Project

CCCApply Noncredit Application Dashboard

Wanna see how the user interface and data fields are modified in the Noncredit Application? 

Pilot Project Plan: CCCApply Noncredit Application


Discussion

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NEED: Current Status / Update on the Ideas42 Study on CCCApply

  1. Ongoing study and anticipated recommendations on the Ideas42 CCCApply study is still underway.
  2. The projected date for the Final Recommendation Report was October 2018.

We hoped the behavioral study would provide feedback from students - like:

  • What other areas could benefit from skip logic?
  • What areas could benefit from new question text? 
  • What areas in particular are students needing support?
  • What areas in particular were creating barriers for students?
  • Where are the results from student focus groups? What were the questions asked?
  • Where are the results from staff & admin focus groups?  What questions were asked?
  • Was a comparative analysis done on other admissions, financial aid, on-boarding technology programs?  What questions were asked?  Where is the RFI / matrix breakdown comparison?




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titleFY18/19 Quarterly Milestones

In 2018-2019, CCCApply moved to a quarterly release schedule at the request of the Chancellor's Office in order to 

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milestones

Q1 - Annual Update Release - September 2018

  • CCCApply Redesign - Phase 1 - Release 1
  • Spam Filter Web Service
  • New CCC Administrator - Core Services - SSO Authentication
  • CCCApply Administrator 2.0 Upgrade
  • Meta Majors / Category Filter

Q2 - Redesign Release - December 2018

  • CCCApply Redesign - Phase 1 - Release 2
  • Race & Ethnicity Expansion Project
  • UI Styles & Branding Update - Part 1: Align with MyPath Styles
  • 2019-2020 Promise Grant (BOG) Application 

Q3 - Redesign Release - March 2019

  • CCCApply Redesign - Phase 1 - Release 3
  • Noncredit Application - Pilot Phase
  • Maintenance & Support (Bug Fixes)

Q4 - Planned - Redesign Release - June 2019

  • CCCApply Redesign - Phase 1 - Release 4
    • Account Info/Mailing page update
    • Remove the Needs & Interests page; allow colleges to "opt-in" to keep/display questions upon request*
  • Noncredit Application Production Release
    • Pending:  Implement ability for different Majors/Programs of Study to display in the Noncredit App (vs. Standard App)
    • Pending:  Implement ability for different Supplemental Questions to display in the Noncredit App (vs. Standard App)
    • Pending:  Implement a unique Welcome/landing page for the Noncredit application
  • Legal Mandates - Change Requests
  • Deliver International Application data set to SuperGlue
  • Technical Updates - Java Upgrade (discuss Comm plan)



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titleCCCApply Roadmap

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Projects for FY19/20

This is a tentative roadmap. The budget and the scope has not yet been finalized.

  • CCCApply Redesign - Phase II
  • Mobile-friendly application
  • Spanish translation
  • OpenCCC Account Redesign 
    • Edit Account redesign
    • Account fields review
    • SSN question redesign
  • Universal Form Engine
  • International Application Enhancements - Document Upload feature





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titleChange Requests

Below are the changes that were identified and approved for the June 2019 release.  

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DescriptionReview DateStatus

Approved Changes for June 2019 Release (v.6.5.0)



2019-13

Remove the Needs page in the Standard App by default (but configure all questions to be opt-in/out) per Chancellor's Office AB 3101

3/15/19
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titleApproved
2019-04

Update Foster Youth Question per SB 906

1/25/19
Status
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titleApproved
2019-10

Changes to Parent/Guardian Information Language (to clarify question for Foster Youth minors/Care & Control bug)

1/25/19
Status
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titleApproved
2019-11

Add Value to Gender Field for Non-Binary Genders

2/08/19
Status
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titleApproved
2019-12

Update Visa Types that are Eligible for Residency Determination

2/15/19
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titleApproved
2019-03
CCCApply Redesign Release #43/01/19
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titlepending
2019 New Change Requests
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titleNEW
2018 New Change Requests
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DEFERRED Changes Pending
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titlepending


Issues that Need Review

  • Concurrent enrollment issues: 

  • Can a high school student have a college degree while still in high school?

  • How often is a concurrent student a returning college student?


Action Items:  Please review the 2019 New Change Requests.  Send feedback to Patty Donohue, pdonohue@ccctechcenter.org.


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titleParking Lot

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2018 Parking Lot Carry-Over


Change Request Parking Lot

In addition to all the changes that are written up awaiting review for approval, these items haven't been escalated to that stage yet.

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  • Continue working moving the Consent to Release mechanism to the beginning of the application.
  • Add a survey to the Abandonment email or somewhere - asking for feedback on why they abandoned the application. Great suggestion.
  • For research purposes, review *Google analytics data to determine if colleges are lingering on this page (Review Application) OR if we know if students are going back to fix or change anything? Look into it.

Discuss issues with the Report Center 



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titleArchive

Residency Review Sub-Committee - July 25, 2018 - Meeting Recording

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Topic: CCCApply Steering Committee Meeting - July 25 Residency Review Session
Start Time: Jul 25, 2018 12:39

Meeting Recording:
https://cccconfer.zoom.us/recording/share/vLaKmAEhrSTobmuNOCNAMGzE14bIp-8aSN-_e5ZBpiCwIumekTziMw

Note: This recording is over 2.5 hours.

  1. Review goals & objectives for this discussion
    1. Review the current CCCApply residency algorithm, questions, and integrity flags to ensure compliance with state & federal legislation
      1. SAAM
      2. Ed Code & Title V
      3. CCC Residency Questionnaire
      4. http://www.caccrao.org/wp-content/uploads/2016/01/AR_New-Directors_Manual_2016_Final.pdf
    2. Review language pertaining to CCCApply in new AB3101 to identify ways to support that effort. 



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 Archive: 2018 Meeting Schedule

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DayDateDescriptionTypeTimesLocation
TuesJanuary 302018 Appreciation Dinner In-Person - Dinner 7:00 pm - 10:00 pmMangia Mangia Restaurant, Albany, CA
WedJanuary 31CCCApply Steering Committee Meeting - January 2018In-Person -  Meeting10:00 am - 3:30 pmContra Costa College - Room TBD
WedMarch 28/wiki/spaces/PD/pages/228032712In-Person - Workshop9:00 am - 4:00 pmOrange Coast College - Meeting Rooms & Cafeteria
TuesApril 3Unscheduled - Online call to discuss MIS Data ChangesOnline Meeting3:00 pm - 4:30 pmONLINE Unscheduled call to discuss MIS mandates
TuesMay 2

Post CACCRAO Conference - April 29 - May 2, 2018

In-Person - Short Meeting12:00 pm - 2:00 pm

Sacramento, CA - Holiday Inn Oldtown

WedJune 13CCCApply Steering Committee MeetingOnline - Regular Meeting1:30 pm - 3:30 pmONLINE
WedJuly 25CCCApply Steering Committee MeetingOnline Regular Meeting1:00pm - 3:00pmNote: This meeting was reschedule from In-Person at Norco College - Riverside CCD  to an Online meeting
WedSeptember 26CCCApply Steering Committee MeetingOnline - Regular Meeting1:30 pm - 3:30 pmONLINE
Thurs

November 29

CCCApply Steering Committee Meeting

Online - Regular Meeting

2:00 ppm - 4:00pm

ONLINE

Note: The original meeting date/time was rescheduled from November 14 due to conflicts by leadership.