UAT Plan: CCCApply Release 6.4.0

This User Acceptance Testing (UAT) Guide is designed to help colleges understand the user interface and back-end changes made to CCCApply Standard Application in the v.6.4.0 version release (Pilot environment release 2.19.19, and Production release 3.16.19) and provide acceptance criteria to support college implementation of those changes.

Pilot College Participation

The CCCApply Release 6.4.0 UAT will consist of 3 district colleges from the CCCApply Redesign Workgroup. 

Participating Colleges

Colleges from the CCCApply Redesign Workgroup will participate in Release 6.4.0 UAT activities:

• Santa Rosa College
• Bakersfield College (Conflict due to health issue)
• Cerritos College
• Sierra College

Minimum Participation Requirements

The minimum number of pilot participants to provide validation is 3. Pilot project activities are scheduled between February 19 - March 16, 2019.   

Participation activities and requirements include:

• Complete all UAT Implementation activities and testing goals
• Provide feedback and support only as needed
• Optional: Contribute to the development of best practices and support materials 

Pilot UAT Plan

The user acceptance testing (UAT) plan, process and objectives for the CCCApply Release 6.4.0 Pilot are listed below. 

• UAT Objectives & Success Criteria
• Required Documentation 
• Getting to the Pilot Application 
• Pilot UAT Steps
• Data Fields & Downloads
• Admin Configuration 
• Reports
• Feedback & Support Processes

UAT Objectives & Success Criteria 

The objectives and success criteria for college user testing across the 6.4.0 release are detailed below.

Required Documentation

The following documentation is required for the CCCApply Release 6.4.0 implementation plan:

• CCCApply Release 6.4.0 Notes Summary
• CCCApply Redesign Project
• CCCApply Redesign Project Dashboard
• CCCApply Standard Application Data Dictionary v.2019.1
• /wiki/spaces/PD/pages/758546724
• CCCApply Download Client User Guide v.2019.1 
• CCCApply Redesign Project - Q3 User Interface Changes (PPT)

Additional Docs

• All CCCApply Data Dictionaries  
• All CCCApply CCCApply User Guides

Getting to the Pilot Environment

Pilot colleges can begin previewing and testing the CCCApply 6.4.0 pilot release items on February 19, 2019.  

• CCCApply Pilot Environment
• Pilot Application URLs

Pilot UAT Implementation Steps

STEPS TO TEST CHANGES: The outline below walks you through steps to conduct user acceptance testing of the changes deployed in release 6.4.0.
EXPECTED RESULTS: To help confirm changes meet the proposed success criteria for the UAT objectives.

1. Using a new Chrome browser window, navigate to your college (MIS code-specific) version of the /wiki/spaces/PD/pages/131465676 
2. Sign in to CCCApply My Applications page and start a new CCCApply Standard application
   1. From OpenCCC Sign-in page:
      1. If you have a Pilot OpenCCC test account, click "Sign In"; land in your My Applications page, and click on "Start a New Application" to reach Enrollment page.
      2. If you don't have a Pilot OpenCCC test account, click on "Create an Account"; complete process to create a new account; and auto-direct to the Enrollment page. 
         
         
3. On the Enrollment page, complete all required fields and continue to the Account Information/Mailing page:
   
   1. Select a Term
   2. Select an Education Goal
   3. Select a Major Category
   4. Select an Intended Major/Program of Study
4. On the Account Information/Mailing page, complete all required fields and continue to the Education page. 
   1. Review OpenCCC Account Information section and make any edits or changes as needed;
   2. Confirm that "My Current Mailing Address is the same as my Permanent Address" checkbox response is accurate; if needed, update current mailing address
      
      .
      
5. UAT Activity: Education Page Changes
   Review the user interface changes implemented on the Education page;
   Test the new skip logic functionality added to the College Enrollment status field;
    
   SUCCESS CRITERIA: "Time to completion" of the Education page is shortened by some degree for 50% of applicants who were required to complete the Education page (based on the percentage of applicants who selected the response option, "First time in college, after leaving high school" from the College Enrollment status response options in 2018. <enroll_status> = 49.98%
   
   
   1. Change Implemented: Two sections of college education questions are now hidden for all users (do not display) by default when users land on the Education page
      1. The College Education Level section is hidden from display from all users by default 
      2. The Colleges/Universities Attended section is hidden from display from all users by default
         
         
   2. Change Implemented: Skip logic validation was added to the College Enrollment Status field <enroll_status> to Hide/Show college sections based on College Enrollment Status response option.
      
      1. From the College Enrollment Status field, test the four response options to confirm logic behavior:
         1. Select the following response from menu: "1 = First time in college, after leaving high school"
            1. New expected results:
               1. Both college sections remain hidden
               2.  College Education Level <higher_edu_level> field defaults to "Null" in download file
               3. Colleges/Universities Attended count <college_count> field defaults to "0" in download fileSele
         2. Select any response option other than "1 = First time in college, after leaving high school."
            1. New expected results:
               1. Both college sections DISPLAY to user
                  1. College Education Level question displays to the user, with current field logic and conditions requirements
                  2. Colleges/Universities Attended question displays to the user, with current field logic and conditions requirements
                     1. All conditions for Colleges1-5 questions and data field logic and validation persists
   3. Complete all remaining required questions on the Education page and click "Continue" to go to Citizenship & Military page.
6. On the Citizenship & Military page, complete all required questions and continue to the Residency page.
   
   
7. UAT Activity: Residency Page Changes
   Review the new layout format of the Residency page;
   Review the user interface change to hide the first three Special Residency questions from display to all users by default; 
   Review the new format of the Out-of-State Activities section with new optional checkbox response format;
   Test the new skip logic functionality added to the new Out-of-State Activities question
    
   SUCCESS CRITERIA: "Time to completion" of the Residency page is shortened by some degree for 75-98% of applicants who were required to complete the Residency page (based on the percentage of applicants who selected one or more Out-of-State Activities on the Residency page in 2018. (1.2%)  
   
   
   1. Change Implemented:  A new layout for the Residency page displays to all users. The Special Residency section has been moved to the bottom of the page, below the Out-of-State Activities section. 
   2. Change Implemented: The first three questions at the top of the Special Residency section have been hidden for all users by default;
   3. Change Implemented: The Out-of-State Activities section has been reformatted from four (4) separate Yes/No radio button questions, which conditional  (currently questions have been reform
   4.  otherwise keep the sections hidden and default value to Null. 
8.  
   1. Complete the Needs & Interests page (optional)
   2. Complete the Demographic Information page (optional)
      
      
9. Complete all remaining required portions of the application and submit the application 
   1. Review your application responses on the Submission page (optional)
   2. Complete the Consent to Release Information checkboxes (required)
   3. Complete the Submission requirements (required)
   4. After submission, note the application's Confirmation number (App_id) and your CCCID.
      
      
10. Review the confirmation screen and note your confirmation number for reference. Click "Continue" to move to the Satisfaction Survey / Special Links & Opportunities Page
11. Navigate to Student Satisfaction Survey and complete the survey (optional)
12. Continue down the page and review the Special Links & Opportunities for your application
13. Click "Finish & Sign-Out" or if MyPath college, click "Finish and continue to MyPath" (confirm)
    
    
14. Review table of user interface changes affected by th
15. Review table of new and changed data field values affected by these user interface changes, detailed above.
    1. Review CCCApply Standard Application Pilot download files
       1. Add the new data fields to your existing Standard Application Format Definition XML file for the Pilot environment:
          1. Identify all Null values that will now appear on the download file and in reporting
          2. Identify all  blank  < > 
       2. Note all specified data field changes (new values, formats, logic, etc.) as specified in the Change Log of the CCCApply Standard Application Data Dictionary v.2019.1 
       3. Review data dictionary specification information for these fields
       4. For help updating your Format Definition file, see the CCCApply Download Client User Guide
          
          
16. Update your existing Download Client Jar File with new version (v.6.4.0 for Pilot release)
    1. Find and replace the "transfer-client.jar" file in your CCCApply Download Client with the latest version for this release (v.6.4.0).
       1. NOTE: The 'transfer-client.jar" file has the same as the download client jar file 
       2. Refer to the latest version of the Download Client User Guide v.2019.1
       3. Refer to the Download Client User Guide for instructions on replacing and running the Jar file for each application in each environment (Pilot and Production).
    2. Run a test download Job in the Pilot environment.
       
       
17. Optional Admin Configuration Changes for Non-Credit Application 
    
    1. Navigate to the Pilot CCC Administrator (CAP) and login using existing user account credentials
    2. Select "CCCApply Administrator" from the Applications menu on the homepage
    3. From the CCCApply Administrator home page, select "CCCApply" from the Applications menu 
    4. Select your college from the College selection menu bar
    5. Select "Messages" from the Modules menu bar
       1. Click on Add new Message and create a custom Message using the new CCCApply Non-Credit Status field <non_credit>
       2. Save Message
    6. Select "Rules" from the Modules menu bar
       1. Click on Add New Rule button and create a custom rule using the new <non_credit> = True field in the code editor
       2. Reference the new Message created in the Messages module that includes the new non-credit status merge field
    7. Select the Majors module from the Modules menu bar
       1. Click on Add New Major button and complete a new test Major, populating the following fields:
          1. Major Code
          2. Major Name
          3. Major Start Date
          4. Major End Date (or select No End Date)
          5. Major Category = create new category called "Non-Credit Programs" and enable the tag for this new Major
          6. Save New Major
       2. From the Majors Summary Table, select a test major row and click "Edit Major"
          1. In the Major Category field, add "Non-Credit Programs" for this test major
          2. Repeat the process for 1-3 addition test Majors 
    8. Repeat steps 1 - 4 - start a new Non-Credit application and navigate to the Enrollment page
       1. Complete the Term field
       2. Select an Education Goal
       3. In the Major Category menu, confirm that "Non-Credit Programs" is a category in the list, and select that category
       4. In the Intended Major/Program of Student field menu, confirm that only the majors tagged with the Non-Credit Program tag are displaying in the Major Category filter/menu
          1. Select one of the majors tagged as a Non-Credit Programs  
18. Ensure the new Non-Credit Application data fields are appearing as reportable fields in the CCC Report Center
    1. Navigate to the CCC Report Center and login with your existing Pilot user account
    2. Navigate to "Create New Ad Hoc View" from the main menu on the homepage
    3. running reports Status Flag is running reports
       
       
       

Updating Your Download XML Files

In general, in order to download new and changed data fields and values that get deployed in CCCApply applications, you must first add and/or make changes to the fields in your application-specific Format Definition XML file(s) and update the existing (transfer-client.jar) file for current release. 

For the 6.4.0 Pilot release, update your Standard Application Format Definition XML file with the data field changes specified in the New & Changed Data Fields table, above.   

Update Your Pilot Download Client Jar File 

After you've updated your Pilot Format Definition XML with new and changed data fields, replace your Pilot Download Client Jar file with the latest version.

In your installed Pilot Download Client directory, replace the following files:

• • Replace transfer-client.jar (V6.4) with: transfer-client-V4.jar

Follow the instructions in the Pilot CCCApply Download Client User Guide.

Update the Production Download Client Jar File

To update your Download Client Transfer file for the Production environment, the process is the same as the Pilot environment update. The same jar file is used for both environment. 

In your installed Production Download Client directory, replace the following files:

• • Replace transfer-client.jar (V6.4.0) with: transfer-client-V4.jar

Follow the instructions in the CCCApply Download Client User Guide.

Pilot Release: Feedback & Support

During a CCCApply pilot release (30 days between pilot release and production release), colleges are encouraged to follow the response processes below to report system issues and bugs (S1 and S2) as well as non-critical bugs, change requests, and other general feedback (S3, S4) using the processes below.

Severity Levels

S1 - Application / service is unavailable.  

S2 - Required business process is prevented from being used.  No workaround is available

S3 - Less important business process is impacted and/or workaround is available.

S4 - Low impact or cosmetic issue

Issue Resolution During Pilot 

Change Request Form Templates

• High-Priority Change Requirement Form
• Change Request Form