Online Meeting Information
This meeting will be held online via Zoom.
Date Tuesday, February 11, 2020
Time 1:00 pm - 3:30 pm
Location ONLINE
Agenda
TIME | DESCRIPTION | ||
1:00 pm | Roll Call & Introductions | ||
News & Updates | |||
General Update | |||
Upcoming Events | |||
Spam Issue Update | |||
MyPath Update | |||
CCCApply Roadmap & Development | |||
Goals & Milestones | |||
Spring 2020 (6.7.0) Release Recap | |||
Roadmap
| |||
2:00 pm | Summary of CCCApply Sub-Committee Meetings - December 2019 | ||
Language Enhancements - Part 1 Language Enhancements - Part 2 | |||
In-Progress Application Data Project | |||
CCCApply Administrator Bugs & Enhancements | |||
Noncredit Application | |||
Spam Filter | |||
3:10 pm | Change Requests Pending: Need Requirements | ||
2019 Legislative Update | |||
3:25 pm |
| ||
3:30 pm | Close Meeting - Next meeting reminder |
Roll Call
News & Updates
Upcoming Events
- CCCApply Pre-Release Webinar - Wednesday, March 11, 2020 - 12:00pm
- CCC Technology Center Webinar Series - Wednesday, March 18, 2020 - 12:00pm
- CISOA Conference - Monday, March 1, 2020 - Monterey
- CACCRAO - Holiday Inn - Sacramento, CA
Submitted Application Cycle
See /wiki/spaces/PD/pages/173725262
July 2017 - June 2018 Weekly Application Cycle
- Late February / Early March
- Mid September / Early October
Time to Completion Data
CCCApply Adoption
Spam Filter Update
- Update on Spam Issue
- Current Performance
- Communication coming from CCCTC and Chancellor's Office
- White Paper & CO Memo
- Monthly College Spam Filter Discussion
- Support for Colleges Finding False Negatives
Current Performance
Despite the recent uptick in fraud, the most recent numbers from the machine learning data science team is that the CCCApply spam filter service is accurately identifying and filtering 96% of all fraud across all colleges.
From colleges that are diligently managing (tagging) the applications suspended by the model, we find the filter is performing at 99% accuracy.
Underlying Causes
(Taken from the CCCApply White Paper (see below))
In order to combat fraudulent applications, it is important to understand the motivation of the bad actors who submit them. Investigation has shown that most of these applicants are seeking to obtain an academic email address, otherwise known as a “.edu” email account, which may be used for financial gain or myriad other benefits, including:
- Sell to other bad actors
- Obtain free software licenses
- Get confirmations of residency
- Use residency to get California IDs
- Potential for serious security attacks
It is widely discussed on hacking forums that most California community colleges generate a .edu email address for a student minutes to hours within receipt of a completed application. Fraudulent applicants receive a fully functioning .edu email account without ever having to register for classes or even attend orientation.
CCCApply Fraudulent Applications White Paper | January 2020
In an effort to reduce the number of incoming fraudulent applications through CCCApply, the CCC Information Security Center has published a two-part white paper exploring the leading causes behind the ongoing fraud craze, and a step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges.
Item | Description | Document Link |
---|---|---|
WHITE PAPER: Reducing Fraudulent CCCApply Applications A Guide for California Community Colleges | January 2020 | cccapply-whitepaper-02042020.pdf | |
TUTORIAL: Restricting .edu Email Access A Guide for California Community Colleges | January 2020 A step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges. To request a copy of the document, please contact Omer Usmani, ousmani@ccctechcenter.org, at the CCC Information Security Center. | cccapply-whitepaper-tutorials-02042020.pdf |
What else are we doing?
Monthly Discussions - Third Monday of each month. Next meeting = March 16 at 3pm
- Spam Filter Sub-committee meeting in December 2019
Meeting Notes: CCCApply Sub-Committee: Spam Filter Web Service
Zoom Recording: 12.09.19-CCCApply-Spam Filter Service Meeting
Support: Send Us Your False Positives
If your college identifies a quantity (20 or more) of fraud applications that were NOT caught and suspended by the spam filter, please send them to us using the instructions below.
SPAM Drop File Information
Please provide bulk fraudulent applications in the format specified below:
- File Format = .TXT
- File Naming Convention = CollegeMISCode_Fraud_mmddyy.txt
- Confirmation # (only1 confirmation # per line)
CCCApply College Spam Survey
CCCApply Spam Survey - Please complete the Spam Survey
CCC MyPath
Update - Currently 46 colleges are actively implementing MyPath (Seeing great numbers of students interacting with MyPath after submitting CCCApply application - upwards of 85% are engaged.
Working on tracking statistics and getting reports to deploy in the Report Center
Distributing usage and access instructions for MyPath users
Working on first version of MyPath SIS integration using SuperGlue. Highly requested feature enhancement.
Orientation Platform: MyPath to work directly with your SIS data using rules engine - using what you know about the student and the rules (Mike can fix this)
- Fixing and updating registration information
- Focusing on four SIS fields
- Orientation
- Ed Plan
- Admission Status
- Enrollment Status
- Also working on the reverse of this integration with these fields > from your SIS to MyPath
MyPath CISOA - Tuesday, March 3
Interesting in a demo of MyPath? Contact Mike Caruso, Product Manager, mcaruso@ccctechcenter.org
Roadmap & Development
Goals & Milestones: Addressing Key Concerns
GOAL | MILESTONE & OUTCOME | TIMELINE | |
---|---|---|---|
AB3101: Redesign CCCApply / Shorten & Streamline Standard Application | Styles alignment to new Chancellor's Office website & style guide |
| |
AB3101: Eliminate Residency Requirement for Noncredit Students | Launched new CCCApply Noncredit Application | Summer 2019 - Release 6.5.0 | |
Deliver CCCApply on mobile-friendly devices | Implemented mobile-friendly CCCApply Applications | Fall 2019 - Release 6.6.0 | |
Support ESL/Spanish-speaking Students Using CCCApply. Promise Grant | Implemented Spanish-language translations in all CCCApply Applications | Spring 2020 - Release 6.7.0 | |
Deliver CCCApply data to colleges sooner to minimize abandonment | PENDING FINAL REQUIREMENTS | ||
Improve OpenCCC Account system (remove barriers) | Implemented mobile-friendly OpenCCC Account & Recovery Implemented Spanish-language translation across Account & Recovery Redesigned Social Security Number layout and language Styles alignment to new Chancellor's Office website & style guide | Spring 2020 - Release 6.7.0 Spring 2020 - Release 6.7.0 Spring 2020 - Release 6.7.0 Summer 2020 - Release 6.8.0 | |
Continuous improvement - more frequent updates | ONGOING |
Commitment to Student-Centric Design
- Implement industry-standard design principles and lessons learned from Student Journey Project, Ideas42 study and collaboration with partners (CCC Foundation, CCGI, Immigrants Rising, etc.)
- CCC Design Principles AND CCC Diagnosis Deck
- Student-centric design decisions
- Removing Barriers
- Student-User testing & feedback
- CCC Design Principles AND CCC Diagnosis Deck
- Implement a process to get in-progress application data to college as early as possible to support college recruitment, student outreach and support during the application process
- Compliance with state and federal statutory requirements
- Continuous maintenance & support
Release: CCCApply 6.7.0 - Spring 2020
2020 Development Roadmap (Tentative Projects for FY19/20)
Schedule
- PILOT Release: February 28, 2020
- PRODUCTION Release: March 27, 2020 - 5:00pm
- Pre-Release Webinar - Wednesday, March 11 at 12:00pm
Release Highlights
Internationalize CCCApply Applications (Spanish)
- Spanish-language translation throughout Standard & Noncredit Applications
- Spanish-language translation throughout International Application
- Spanish-language translation throughout the Promise Grant Application
Enhance OpenCCC (Legacy 1.0)
- Mobile-friendly User-Interface
- Spanish-language translation throughout the OpenCCC Account creation & recovery
Revised the Social Security Number Question - New Language & Layout
- Shortened and streamlined all onscreen language, including legalese
- Simplified the layout with unambiguous Yes/No format
- Removed SSN Type and SSN Exceptions from layout
- No backend data field changes - No IT hassles for colleges
Changes in the HS Transcript Information Section
- Implement new question and data field: Highest Grade Completed
- Remove Completed Eleventh Grade question from UI and deprecate data field
- Expand display conditions for "all US high school graduates or equivalent"
CCCApply Redesign Enhancements
- Removed residency flag for California homeless applicants that don't provide address(es)
- Language Updates to Support Undocumented Students - Part 1
- Replaced AB540 Eligibility Affidavit on Special Links Page
- New California Dream Act Application Link on Special Links Page
- Bug Fixes
FY19/20 Quarterly Release Schedule
Quarter | Date | Version | Scope / Items |
---|---|---|---|
Q1 - Release Summary Notes | October 16, 2019 | 6.6.0 |
|
Q2 - Release | Jan 1, 2020 | CCPG 2020 |
|
Q3 - Release Summary Notes | March 27, 2020 | 6.7.0 |
|
Q4 | TBD | TBD | CO Styles Upgrade - Alignment across all student-facing applications
|
CCCApply Sub-Committee Meetings - December 2019
- Fall 2019 Schedule of Sub-Committee Meetings
- ARCHIVE: Fall 2019 Meeting Recordings
- Recurring Spam Filter Web Service User Group Meetings
Topics:
Suggested Language Changes to Support Undocumented Students
Social Security Number Question Revision
Spam Filter Discussion (recurring)
In-Progress Application Data Sharing Project
Update Requirements for AB540 Logic in CCCApply
Noncredit Application User Group (Monthly)
CCCApply Administrator Bugs & Enhancements
Spring 2020 Topics:
- International Application User Group
- CCCApply Report Center
- CCCApply Majors / Meta Majors
REVIEW TODAY
Parent/Guardian Information Question Changes
Citizenship & Immigration Section Changes
Discussion Notes:
Deferred/Pending Change Requests
- Administrator Enhancements
- Majors
- Rules
- Archive
- Remove language barriers for Undocumented Students Part 2 (Immigrants Rising Org)
- Explore enhancements to Citizenship & Immigration Page
- DACA students
- No Documents
Legal Language Onscreen Revisions
2020 Steering/User Group Meeting Schedule
Date | Time | Description | Location |
---|---|---|---|
February 11, 2020 | 1:00 pm - 3:30 pm | CCCApply User Group Meeting - 2020 Q3 | Online |
April 22, 2020 | TBD - Usually 12:00pm | CACCRAO Conference 2020 - Sacramento Hyatt Regency | In-Person - TBD |
CISOA 2020 | |||
May 12, 2020 | 1:00 pm - 3:30 pm | CCCApply User Group Meeting - FY19/20 - Q4 | Online |
August 11, 2020 | 1:00 pm - 3:30 pm | CCCApply User Group Meeting - FY20/21 - Q1 | Online |
November 10, 2020 | 1:00 pm - 3:30 pm | CCCApply User Group Meeting - FY20/21 - Q1 | Online |