OpenCCC Release 2.3.0: ID.me Student ID Verification Integration
Schedule
OpenCCC 2.3.0 deployment schedule:
To pilot environment: Release in pilot as of November 6, 2023
To production environment: In production as of February 2 at 3:30 pm
Colleges must implement the new SuperGlue College Adaptor version 4.9.0 in order to receive the new ID verification data fields.
See the Implementation section for details.
Release Summary
Integration of CCC ID.me Student Identity Verification
ID.me Verification Data Fields
Data Delivery via SuperGlue and Ad Hoc Reporting
CCC IDme Identity Verification Integration
Under the direction of the Chancellor’s Office, a new third-party student identity verification service has been implemented into the CCCApply application for admission workflow to reliably verify and confirm the identity of new and returning applicants before they enter the CCC system.
By adding digital, direct, and self-service identity-proofing software into our existing workflows allows our local A&R and financial aid staff to focus their time on the students who need extra support and the individuals who cannot easily prove their identities, such as:
Undocumented
Minors
Special Needs
Fraudulent/bad actors trying to enter the system.
Per CCC privacy laws new and existing students will have the option to opt-out of ID verification; however due to increasing instances of fraud across the system stronger language has been adopted to encourage students to complete the verification process in order to receive financial aid awards.
About the ID.me Integration
Start with the ID.me Identity Verification Integration page for everything you need to know about the new CCC ID.me integration, including:
How it Works
Use Cases & Verification Workflows
IDme Workflow Data
Documentation
About IDme
ID.me is used widely across 37 California state agencies and 15 federal agencies, notably:
California Employment Development Department
U.S. Department of Veterans Affairs
U.S. Internal Revenue Service
U.S. Social Security Administration
Benefits to Students
Protects student identities
Streamlines student enrollment and financial aid disbursements
Helps prevent bad actors from stealing spots online
Large government agencies use ID verification
Benefits to System
Reduces fraud across the system
Supports Admissions & Financial Aid Processing time
Focus more A&R staff time on student support vs fraud evaluations
Large government agencies using IDme
Fast Facts
ID.me integration is co-sponsored by the CCCCO
ID Verification is not required to apply to CCC; but strongly encouraged
ID Verification is required before students receive financial aid and most grant funding
The ID.me Verification process does not appear to students under age 18 (minors)
Students with an existing ID.me account can simply sign in to ID.me to complete the CCC IDme process
Successful “Verified” status is valid for one year unless a change is made to student’s Profile data
Authorized college admins can “staff-verify” a student’s identity using the Account Creation Tool
Colleges are notified of student verification changes when they occur (i.e., “never verified” to “verified”)
Verification changes are provided via Superglue and custom report
Data Access & Delivery
ID.me Data Fields
Three new data fields were added to the CCCApply submitted applications database in this release. All IDme fields allow null - or no value - and were designed with ‘shut-off’ capabilities to prevent any issues with data delivery during our traditional application season cycles. The new IDme fields are:
ID.me Verification Workflow Status <idme_workflow_status>
ID.me Opt-In Timestamp <idme_optin_timestamp>
ID.me Verification Confirmation Timestamp <idme_confirmation_timestamp>
Full descriptions for the ID.me data elements can be found in the CCCApply Standard & Noncredit Application Data Dictionary (v.2024.1 or higher).
Data Delivery via Superglue
To receive IDme data with your application data to your college SIS staging table or directly to your SIS, colleges will need to have Superglue version 4.9.0 schema or above. If you haven’t done so already, please contact the CCCTC College Experience Managers (cems@ccctechcenter.org) to schedule this version upgrade.
CCCApply Report Center Note: ID.me data is delivered via Superglue with Apply submitted application data; however, only static values captured at the time of application submission are stored in the CCCApply Report Center. In a future release, colleges will be notified of post-submission verification status changes via a configured report (IDme Verification Status Change Report) (upon request) and via Superglue (both options are currently under-development, due to be released in December 2024).
Pilot Testing: Send Your Feedback
Pilot testing sites are available Now! Pilot and Production deployments are announced on ccctechnology.info.
See the pilot testing instructions below. Communicate your pilot test feedback or log any bugs with our Staff Support team: staffsupportccctc@openccc.zendesk.com.
Help & Support
The OpenCCC Helpdesk provides student support and as usual the College Support Services team will respond to staff support requests.
ID.me Help Center
Support for the new ID verification process will be provided by the ID.me Help Center.
Other Student & Staff Support Sites
CCC Student Support website with IDme topic: https://openccc-support.zendesk.com/hc/en-us/sections/22511674592269-ID-me
CCC Staff Support website with IDme topic: https://openccc-staffsupport.zendesk.com/hc/en-us/community/topics/23454507132685-ID-me
Documentation and Helpful Links
See all IDme Resources & Toolkits for college staff to assist students with the identity verification process.
ID.me Digital Toolkit & Guides
Click here to view and download the http://ID.me digital toolkit for students.
CCC and ID.me FAQs
Recorded Demo of the CCC and ID.me Student ID Verification Process
CCC and ID.me Student ID Verification Demo.mp4
CCCApply & OpenCCC Documentation
Please find all OpenCCC and CCCApply Data Dictionaries and User Guides in the CCCApply Public Documentation space.