CCCApply Administrator User Guide

CCCApply Administrator User Guide

The CCCApply Administrator User Guide can be exported to PDF or Word by selecting the More Actions menu image-20250729-165420.png from the upper right corner of this page, then Export>PDF.

Latest version aligns with CCCApply release v.6.23.0


Introduction

The CCCApply Administrator is the admin configuration tool for the CCCApply suite of online applications, including the Standard, Noncredit and International admission applications, the California College Promise Grant Online application, and other integrated systemwide technology applications developed by the California Community Colleges Technology Center (CCCTC). The CCCApply Administrator can be accessed by authorized staff and faculty users from the Applications menu in the CCC Administrator.

Contents

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General Information

The CCCApply Administrator User Guide provides authorized college users with implementation and admin configuration instructions for setting up and maintaining individual CCCApply applications.  This document is updated regularly to reflect changes and new functionality implemented with CCCApply application version releases and as needed.

Scope of Document

The CCCApply Administrator User Guide addresses:

  • getting to the CCCApply Administrator

  • adding and editing authorized users in the User Manager

  • configuring required and optional features/functionality

  • importing and exporting custom Supplemental Questions (optional)

  • using the application-specific Spam Filter utility user interface

  • navigating within and between administrator modules for individual CCCApply applications

 

Out-of-Scope

This Guide does not cover the specifications for configuring and managing custom (optional) supplemental questions. Those details are covered in the Working with Supplemental Questions User Guide.

This Guide does not address application “front-end” specifications such as application questions and responses, format definitions, display conditions, algorithms, or data element specifications. These specs are addressed in the CCCApply data dictionaries, crosswalks, user guides, and other end-user documents located throughout the CCCApply Public Documentation site.

 

Glossary of Terms

Term

Description

Term

Description

CCC Administrator

The central administrator tool providing SSO-based authentication, system and user management, and a single point-of-entry for the CCCApply Administrator.

CCCApply Administrator

The back-end admin configuration tool for setting up and maintaining individual CCCApply applications for CCC colleges.

CCCApply Standard Application

The official domestic (US) online application for admission for the California Community Colleges.

CCCApply Noncredit Application

The streamlined workflow within the CCCApply Standard application exclusively for students enrolling in noncredit courses.

CCCApply International Application

The official international (non-US) online application for admission for the California Community Colleges.

CC Promise Grant Application

The official online California Colleges Promise Grant application for the California Community Colleges Chancellor’s Office.

CCCApply Report Center

The real-time, integrated BI reporting tool for all CCCApply submitted applications.

CCC Data Warehouse Report Server

The business intelligence and reporting tool for the CCC Data Warehouse data restricted to college and district IRPE researchers.

CCCMyPath

The customized student onboarding portal for California Community Colleges.

CEM

The College Experience Manager (CEM) serves as the sales and service representative between the CCCTC Enabling Services and individual colleges.

Enabling Services

The Enabling Services division of the CCC Technology Center provides direct sales, implementation, and support of systemwide technology applications.

English Proficiency Test

An optional, customizable module for the International application only that allows colleges to configure form fields to gather information on English proficiency tests taken.

Majors / Programs of Study

Applicants are required to select an Intended Major or Program of Study from a list configured and uploaded by the individual college being applied to.

Major Category

Major Categories - also known as meta majors - are custom groupings of majors/programs of study defined by the individual college.

Messages

Messages are custom content configured by the college to display as email messages or onscreen error messages based on a configured Rule in CCCApply.

OpenCCC

OpenCCC is the federated identity initiative and student account system for the California Community Colleges. OpenCCC is integrated with CCCApply.

Pilot Environment

The Pilot Environment is a sandbox system providing a copy of the production environment for application implementation, staging, and admin testing.

Rules

Rules can be created and enabled to send email messages or prevent the submission of an application based on custom logic configured by the college.

Supplemental Questions

Supplemental Questions is a feature that allows a college to ask additional questions and collect response data as part of the CCCApply application.

Spam Filter

CCCApply Spam Filter utility allows colleges to view/manage submitted applications that have been flagged as possible fraud before they reach the college SIS or downloads.

SuperGlue for Apply

SuperGlue for Apply is the data delivery pipeline between CCCApply databases and the college’s student information system (SIS) or downloads.

System Administrator

The System Administrator is an application within the CCC Administrator system houses the User Manager application.

Terms

Applicants are required to select the Term to which they are applying from a list configured and uploaded by the individual college.

User Manager

The User Manager is an application in the CCC Administrator that enables authorized users to manage user accounts for their college or district.

Utilities

The Utilities module enables colleges to manage resetting downloaded applications and processing applications suspended as potentially fraudulent.

Development Environments: Use and Support

The CCCTC maintains two parallel development environments for systemwide Student Success Suite (SSS) applications, including OpenCCC, CCCApply, CCCMyPath, and other integrated products and services. The CCCTC Production environment delivers the “live” system to end-users, while the Pilot environment provides colleges and districts with a sandbox environment for initial implementations of SSS applications and services, and to stage and test changes to their configurations prior to planned and unplanned product updates and new service roll-outs.

The CCCApply Pilot environment is designed to be a copy of the Production environment, giving colleges a sandbox to stage configuration changes and test planned and unplanned updates prior to production roll-outs.


CCCApply Pilot Applications & Administrator

Colleges are provided an integrated, end-to-end Pilot environment for each of the CCCApply applications implemented. Authorized college staff are given Pilot user accounts and custom application URLs, configured to their college or district MIS code. Access to the CCCApply Pilot environment by way of secure IdP is available Monday - Friday, from 8:00am - 4:00pm PST.

Pilot Use & Support

The Pilot environment is not actively monitored for errors and issues in the same way as the Production environment and there is no designated support team in place to respond to Pilot environment issues. It is recommended that college staff personnel use the online support community - ccctechnology.info - to communicate issues, ask questions, and request assistance. The CCCTC Helpdesk and college staff support engineers monitor and triage all incoming posts during business hours and endeavor to respond within 48 hours to Pilot environment issues. Depending on the issue’s nature, resolution time may vary.

 

Enabling Services: Implementation & Support

The CCCTC Enabling Services (ES) provides a common-services delivery team for the purpose of ensuring successful adoptions and implementations, and support of Student Success Suite applications and other integrated CCCTC technology solutions across all California Community Colleges.

The Enabling Services team strives to build strong, customer-centric relationships with colleges throughout the implementation process with the following support representatives:

Enabling Services Team Member

Supporting Role

Enabling Services Team Member

Supporting Role

College Experience Management (CEM)

Serve as your first point-of-contact for all things related to CCCTC products and services, including scheduling a demo.

Product Implementation Readiness (PIM)

Works with the CEMs and the implementation engineers to ensure your implementation project says on track.

Implementation & Configuration Engineers

Provides hands-on implementation setup and configuration support to prepare your college to go live with CCCTC products and services.

College Support Services Representatives (SUP)

Provides post-implementation support for CCCTC products and services.

Get Started with Implementation: Contact your College Experience Manager (CEM) to discuss new products and upgrades at cems@ccctechcenter.org.

Technical Support: Visit the online support community for college staff and faculty: ccctechnology.info

 

Related Documents & Supporting Resources

The following additional user documentation and resources are available to support CCCApply setup, admin configuration, data delivery and reporting:

  • CCCApply Data Dictionaries

  • Working with Supplemental Questions User Guide

  • CCCApply Report Center User Guide

  • SuperGlue for Apply

  • SuperGlue Public Documentation Site

  • CCCMyPath Administrator User Guide

 

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Core Application Administrators

The CCC Administrator is the central admin management tool for the CCCApply Applications, the CC Promise Grant Online Application, CCCApply Report Center, and other integrated systemwide applications. Providing a single point-of-entry, college staff and faculty have the ability to configure application settings and customize rules and messages, this scalable service provides a launch pad to integrated admin tools from a single point-of-entry.

Colleges are provided college-specific URLs - configured to their college/district IdP and integrated with the SSO proxy - which authenticates users as they land on the home page. Integrated admin tools, such as the CCCApply Administrator system, no longer have direct URL access. 

 

The System Administrator module manages User Roles & Access management to authorized users, defining scope of permissions via one set of user credentials (one user account per user, per environment). 

Getting to the new CCCApply Administrator requires staff users to sign in to the CCC Administrator using their college-specific URL. Click here to find Administrator URLs or contact College Support Services at staffsupportccctc@openccc.zendesk.com

The User Manager is a module under the System Administrator application..
CCC Administrator Homepage

System Administrator

(Applications->System Administrator)

The System Administrator module manages:  

  • SSO-based authentication to all CCC colleges through custom college-specific URLs configured to their college or district IdP

  • User management  

  • Access management to all integrated CCCTC administrator applications and services through a single point-of-entry

 

User Manager

(Applications->System Administrator->User Manager)

The User Manager is restricted to CCCTC authorized personnel for the purposes of configuring and managing authorized college & district staff user accounts.

 

Launching the CCCApply Administrator

(Applications->CCCApply Administrator)

If your credentials include permission to configure the CCCApply Standard application, CCCApply International application, and/or CC Promise Grant (BOG Application) for your college or district, you can access those via the CCCApply Administrator.

To launch the CCCApply Administrator application in a new browser window, select CCCApply Administrator from the Applications drop-down menu on the CCC Administrator home page. From there, you can manage the following modules:

  • Terms, Majors, and College- and District-level Information

  • Custom Supplemental Questions for the CCCApply Standard and CCCApply International applications

  • Details of the English Proficiency section in  the CCCApply International application

  • Automate Rules and Messages you configure for emails and error messages that display for application submissions

  • Manage suspended fraudulent applications in the Spam Filter

The CCCApply Standard application and the CCCApply International application will be referred to as CCCApply and International, respectively, throughout this user guide.

 

OpenCCC Administrator

The OpenCCC Administrator is available to authorized college and district staff in the Pilot and Production environments. Staff will only be able to access OpenCCC administration tasks for your college or district colleges, depending on your authorized staff user account.

The sole purpose of the OpenCCC Administrator is to create and manage OpenCCC student accounts that are being created by an authorized staff member on behalf of a student who is unable to create their own account.

The admin functionality includes:

  • Single OpenCCC account creation

  • Multi (bulk) account creation of OpenCCC accounts

For detailed user information, please see the OpenCCC Account Creation Tool document.

 

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CCCApply Administrator

The CCCApply Administrator is available to authorized staff in the Pilot and Production environments. You will only be able to access administration tasks for your college or district colleges. 

To launch the CCCApply Administrator application in a new browser window, select CCCApply Administrator from the Applications drop-down menu on the CCC Administrator home page. From there, you can manage the following modules:

  • Terms, Majors, and College- and District-level information

  • Custom Supplemental Questions for the CCCApply Standard and CCCApply International applications

  • Details of the English Proficiency section in  the CCCApply International application

  • Automate Rules and Messages you configure for emails and error messages that display for application submissions

  • Manage suspended fraudulent applications in the Spam Filter

 

Accessing the CCCApply Administrator

Use the following steps to access the CCCApply Administrator.

  1. Log into the CCC Administrator:

    • PILOT: http://<college OR district domain>.pilot.openccc.net/admin

    • PROD: http://<college OR district domain>.openccc.net/admin

     

User must be logged in to your college/district IdP to be authenticated by the CCC Administrator system.

College URLs: Environment-specific URLs are provided to the college or district during the CCCApply implementation process. For more information, see College URLs.

2. From the landing page, select “CCCApply” from the Applications menu in the CCC Administrator main menu. The CCCApply Administrator application will display in a new window or browser tab.

3. For multi-college district users: Select a college from the Select a college drop-down menu.

4. For single college district users: Your college name will display by default in the Select a college menu.

5. Select the CCCApply application you want to configure from the Applications drop-down menu in the main menu. The applications available include:

  • CCCApply (pertains to both the Standard and Noncredit applications)

  • International

  • CC Promise Grant Online

Administration of the various CCCApply applications is selected from the Applications menu in the header of the CCCApply Administrator homepage.
The Applications drop down menu is shown in the header
of the CCCApply Administrator homepage.



Layout & Navigation

The CCCApply Administrator’s two top header bars includes global links that always display no matter which application you are managing or which part of the application is in focus.

The header menu for the CCCApply Administrator system includes College and Districts, Applications, and the Sign Out link.
User interface components of the
CCCApply Administrator Homepage tool are highlighted.

The table below provides a summary of the CCCApply Administrator’s global links’ functionality.

Global Links & Menus

Function

Global Links & Menus

Function

CCCApply link (upper left corner)

Returns focus to the CCCApply Administrator landing page

Colleges & Districts drop-down list

Displays editable college or district contact information that displays on the CCCApply application

Note: After you navigate to the College Information and/or District Information pages you will need to reselect your CCCApply/International/CC Promise Grant application from the Applications drop-down list to navigate back to it for any continued administration.

Applications drop-down list

Displays the three different applications available for configuration:

  • CCCApply (Standard & Noncredit)

  • International

  • CC Promise Grant (BOG)

Sign Out link

Logs you out of your CCCApply Administrator session and displays the successful log out screen

Note: The CCC Administrator tab session remains open and active unless you close it. You will also remain logged into your college or district IdP session.

Select a College drop-down list

Displays the colleges available for configuration based on your credentials. The value displayed here defaults to only your college unless you are a multi-college district, in which case all of your district colleges display here for selection.



The table below provides a summary of the CCCApply Administrator’s application-specific link functionality.

Application Links & Menus

Function

Application Links & Menus

Function

CCCApply link

International link

CC Promise Grant link

Displays the application you’ve selected from the Applications drop-down list and returns focus to the application’s home page.

Terms link

Displays all of the configured terms for the selected college and application. You can import, export, add, edit, and archive terms.

Note: It is strongly advised you take caution when editing terms in production that may have been used in submitted applications.

Available for: CCCApply and International applications

Majors link

Displays all of the configured majors for the selected college and application. You can import, export, add, edit, and archive majors.

Note: It is strongly advised you take caution when editing majors in production that may have been used in submitted applications.

Available for: CCCApply and International applications

English Proficiency

Displays the configurable English Proficiency options for your International application.

Available for: International applications only

Rules link

Displays all of the configured rules for the selected college and application. You can add, edit, and delete rules.

Available for: CCCApply, International, and CC Promise Grant applications

Messages link

Displays all of the configured messages for the selected college and application. You can add and edit messages.

Available for: CCCApply, International, and CC Promise Grant applications

Supplemental Questions link

Displays all of the configured supplemental questions for the selected college and application. You can import, edit, and download supplemental question XML content.

Available for: CCCApply and International applications

Utilities drop-down list

Displays the:

  • Spam Filter link (for processing applications that have met the criteria for fraud based on the fraudulent applications machine-learning model.)

Available for: CCCApply applications only

 

Date Fields & Best Practices

We recommend using the Calendar widget when entering dates in date fields instead of free-form text entry. This will ensure correctly-entered date data format for your CCCApply applications.

Other best practices are documented within the module in which they apply, i.e.,:

  • Adding a Major

  • Creating a Rule Using a Date

 

Sorting Columns

Throughout the CCCApply Administrator, you can sort table data display by clicking any column header. Clicking a column a second time will toggle it back to its default display (i.e., from descending back to ascending sort order).

Summary table columns in the CCCApply Administrator can be sorted by clicking on the column heading.
Highlights show summary table column functions.

Note: When adding a new application to either the Reset Downloads or Spam Filter modules, it is recommended you do one of the following steps to display the new application correctly upon sorting (i.e. for the newly added application to display in the first row of the table):

  • Sort the table columns prior to adding a new application
    OR

  • Refresh the page before adding applications 

 

Exporting Data from the CCCApply Administrator

You can export data in three modules in the CCCApply Administrator:

  • Terms

  • Majors

  • Supplemental Questions

The Terms and Majors modules have Export buttons that export your terms or majors to a .csv file.

Data can be exported from the Terms and Majors modules by clicking on the Export Terms and Export Majors buttons in the upper right of each summary table.
The Export buttons for Terms and Majors



The Supplemental Questions module includes a Download icon that will export a selected page of supplemental questions to a .csv file.

The Supplemental Questions XML pages can be downloaded and edited by clicking on the down arrow in the Actions columns in the summary table.
Download Icon for Supplemental Questions

 

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Configuring College & District Information

Use the following steps to edit your College & District Information data settings which is used in various ways for the CCCApply, International, and CC Promise Grant applications.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure college information from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Click the Colleges & Districts drop-down list and select either College Information or District Information to display the College Information or District Information screens.

  4. Click Edit to display the Edit College Information dialog box (or the Edit District Information dialog box).

    Screenshot of fields on the Edit College Information page.


  5. Make edits in the editable fields provided and click Save.  

    The contact information entered by each college in the College Information page is used to populate the submitted application Confirmation page shown to the applicant following submission.
    College’s Contact Information from the College Information Page

IMPORTANT:  The updated information appears to the student on the application confirmation screens for all three CCCApply applications: Standard/Noncredit, International, and CC Promise Grant.

 

 

College Information Data Table

Field Label 

Required

Meaning / Usage

Field Label 

Required

Meaning / Usage

College Name

Yes

Not editable.  Name of the college. 

College MIS

Yes

Not editable.  Name of the college

Street Address 1