CCCApply Administrator User Guide
The CCCApply Administrator User Guide can be exported to PDF or Word by selecting the More Actions menu from the upper right corner of this page, then Export>PDF.
Latest version aligns with CCCApply release v.6.23.0
Introduction
The CCCApply Administrator is the admin configuration tool for the CCCApply suite of online applications, including the Standard, Noncredit and International admission applications, the California College Promise Grant Online application, and other integrated systemwide technology applications developed by the California Community Colleges Technology Center (CCCTC). The CCCApply Administrator can be accessed by authorized staff and faculty users from the Applications menu in the CCC Administrator.
Contents
- 1 Introduction
- 2 General Information
- 3 Core Application Administrators
- 4 CCCApply Administrator
- 5 Configuring College & District Information
- 6 Configuring Terms
- 7 Configuring Majors
- 8 Enabling the Ed Goal/Majors Filter for Associate Degrees
- 9 Configuring Major Categories
- 10 Configuring the English Proficiency Section
- 11 Configuring Application Rules
- 12 Configuring Messages for Application Rules
- 13 Configuring Supplemental Questions
- 14 Using the Application Utilities
- 15 Change Notifications
General Information
The CCCApply Administrator User Guide provides authorized college users with implementation and admin configuration instructions for setting up and maintaining individual CCCApply applications. This document is updated regularly to reflect changes and new functionality implemented with CCCApply application version releases and as needed.
Scope of Document
The CCCApply Administrator User Guide addresses:
getting to the CCCApply Administrator
adding and editing authorized users in the User Manager
configuring required and optional features/functionality
importing and exporting custom Supplemental Questions (optional)
using the application-specific Spam Filter utility user interface
navigating within and between administrator modules for individual CCCApply applications
Out-of-Scope
This Guide does not cover the specifications for configuring and managing custom (optional) supplemental questions. Those details are covered in the Working with Supplemental Questions User Guide.
This Guide does not address application “front-end” specifications such as application questions and responses, format definitions, display conditions, algorithms, or data element specifications. These specs are addressed in the CCCApply data dictionaries, crosswalks, user guides, and other end-user documents located throughout the CCCApply Public Documentation site.
Glossary of Terms
Term | Description |
|---|---|
CCC Administrator | The central administrator tool providing SSO-based authentication, system and user management, and a single point-of-entry for the CCCApply Administrator. |
CCCApply Administrator | The back-end admin configuration tool for setting up and maintaining individual CCCApply applications for CCC colleges. |
CCCApply Standard Application | The official domestic (US) online application for admission for the California Community Colleges. |
CCCApply Noncredit Application | The streamlined workflow within the CCCApply Standard application exclusively for students enrolling in noncredit courses. |
CCCApply International Application | The official international (non-US) online application for admission for the California Community Colleges. |
CC Promise Grant Application | The official online California Colleges Promise Grant application for the California Community Colleges Chancellor’s Office. |
CCCApply Report Center | The real-time, integrated BI reporting tool for all CCCApply submitted applications. |
CCC Data Warehouse Report Server | The business intelligence and reporting tool for the CCC Data Warehouse data restricted to college and district IRPE researchers. |
CCCMyPath | The customized student onboarding portal for California Community Colleges. |
CEM | The College Experience Manager (CEM) serves as the sales and service representative between the CCCTC Enabling Services and individual colleges. |
Enabling Services | The Enabling Services division of the CCC Technology Center provides direct sales, implementation, and support of systemwide technology applications. |
English Proficiency Test | An optional, customizable module for the International application only that allows colleges to configure form fields to gather information on English proficiency tests taken. |
Majors / Programs of Study | Applicants are required to select an Intended Major or Program of Study from a list configured and uploaded by the individual college being applied to. |
Major Category | Major Categories - also known as meta majors - are custom groupings of majors/programs of study defined by the individual college. |
Messages | Messages are custom content configured by the college to display as email messages or onscreen error messages based on a configured Rule in CCCApply. |
OpenCCC | OpenCCC is the federated identity initiative and student account system for the California Community Colleges. OpenCCC is integrated with CCCApply. |
Pilot Environment | The Pilot Environment is a sandbox system providing a copy of the production environment for application implementation, staging, and admin testing. |
Rules | Rules can be created and enabled to send email messages or prevent the submission of an application based on custom logic configured by the college. |
Supplemental Questions | Supplemental Questions is a feature that allows a college to ask additional questions and collect response data as part of the CCCApply application. |
Spam Filter | CCCApply Spam Filter utility allows colleges to view/manage submitted applications that have been flagged as possible fraud before they reach the college SIS or downloads. |
SuperGlue for Apply | SuperGlue for Apply is the data delivery pipeline between CCCApply databases and the college’s student information system (SIS) or downloads. |
System Administrator | The System Administrator is an application within the CCC Administrator system houses the User Manager application. |
Terms | Applicants are required to select the Term to which they are applying from a list configured and uploaded by the individual college. |
User Manager | The User Manager is an application in the CCC Administrator that enables authorized users to manage user accounts for their college or district. |
Utilities | The Utilities module enables colleges to manage resetting downloaded applications and processing applications suspended as potentially fraudulent. |
Development Environments: Use and Support
The CCCTC maintains two parallel development environments for systemwide Student Success Suite (SSS) applications, including OpenCCC, CCCApply, CCCMyPath, and other integrated products and services. The CCCTC Production environment delivers the “live” system to end-users, while the Pilot environment provides colleges and districts with a sandbox environment for initial implementations of SSS applications and services, and to stage and test changes to their configurations prior to planned and unplanned product updates and new service roll-outs.
The CCCApply Pilot environment is designed to be a copy of the Production environment, giving colleges a sandbox to stage configuration changes and test planned and unplanned updates prior to production roll-outs.
CCCApply Pilot Applications & Administrator
Colleges are provided an integrated, end-to-end Pilot environment for each of the CCCApply applications implemented. Authorized college staff are given Pilot user accounts and custom application URLs, configured to their college or district MIS code. Access to the CCCApply Pilot environment by way of secure IdP is available Monday - Friday, from 8:00am - 4:00pm PST.
Pilot Use & Support
The Pilot environment is not actively monitored for errors and issues in the same way as the Production environment and there is no designated support team in place to respond to Pilot environment issues. It is recommended that college staff personnel use the online support community - ccctechnology.info - to communicate issues, ask questions, and request assistance. The CCCTC Helpdesk and college staff support engineers monitor and triage all incoming posts during business hours and endeavor to respond within 48 hours to Pilot environment issues. Depending on the issue’s nature, resolution time may vary.
Enabling Services: Implementation & Support
The CCCTC Enabling Services (ES) provides a common-services delivery team for the purpose of ensuring successful adoptions and implementations, and support of Student Success Suite applications and other integrated CCCTC technology solutions across all California Community Colleges.
The Enabling Services team strives to build strong, customer-centric relationships with colleges throughout the implementation process with the following support representatives:
Enabling Services Team Member | Supporting Role |
|---|---|
College Experience Management (CEM) | Serve as your first point-of-contact for all things related to CCCTC products and services, including scheduling a demo. |
Product Implementation Readiness (PIM) | Works with the CEMs and the implementation engineers to ensure your implementation project says on track. |
Implementation & Configuration Engineers | Provides hands-on implementation setup and configuration support to prepare your college to go live with CCCTC products and services. |
College Support Services Representatives (SUP) | Provides post-implementation support for CCCTC products and services. |
Get Started with Implementation: Contact your College Experience Manager (CEM) to discuss new products and upgrades at cems@ccctechcenter.org.
Technical Support: Visit the online support community for college staff and faculty: ccctechnology.info
Related Documents & Supporting Resources
The following additional user documentation and resources are available to support CCCApply setup, admin configuration, data delivery and reporting:
CCCApply Data Dictionaries
Working with Supplemental Questions User Guide
CCCApply Report Center User Guide
SuperGlue for Apply
SuperGlue Public Documentation Site
CCCMyPath Administrator User Guide
Core Application Administrators
The CCC Administrator is the central admin management tool for the CCCApply Applications, the CC Promise Grant Online Application, CCCApply Report Center, and other integrated systemwide applications. Providing a single point-of-entry, college staff and faculty have the ability to configure application settings and customize rules and messages, this scalable service provides a launch pad to integrated admin tools from a single point-of-entry.
Colleges are provided college-specific URLs - configured to their college/district IdP and integrated with the SSO proxy - which authenticates users as they land on the home page. Integrated admin tools, such as the CCCApply Administrator system, no longer have direct URL access.
The System Administrator module manages User Roles & Access management to authorized users, defining scope of permissions via one set of user credentials (one user account per user, per environment).
Getting to the new CCCApply Administrator requires staff users to sign in to the CCC Administrator using their college-specific URL. Click here to find Administrator URLs or contact College Support Services at staffsupportccctc@openccc.zendesk.com
System Administrator
(Applications->System Administrator)
The System Administrator module manages:
SSO-based authentication to all CCC colleges through custom college-specific URLs configured to their college or district IdP
User management
Access management to all integrated CCCTC administrator applications and services through a single point-of-entry
User Manager
(Applications->System Administrator->User Manager)
The User Manager is restricted to CCCTC authorized personnel for the purposes of configuring and managing authorized college & district staff user accounts.
Launching the CCCApply Administrator
(Applications->CCCApply Administrator)
If your credentials include permission to configure the CCCApply Standard application, CCCApply International application, and/or CC Promise Grant (BOG Application) for your college or district, you can access those via the CCCApply Administrator.
To launch the CCCApply Administrator application in a new browser window, select CCCApply Administrator from the Applications drop-down menu on the CCC Administrator home page. From there, you can manage the following modules:
Terms, Majors, and College- and District-level Information
Custom Supplemental Questions for the CCCApply Standard and CCCApply International applications
Details of the English Proficiency section in the CCCApply International application
Automate Rules and Messages you configure for emails and error messages that display for application submissions
Manage suspended fraudulent applications in the Spam Filter
The CCCApply Standard application and the CCCApply International application will be referred to as CCCApply and International, respectively, throughout this user guide.
OpenCCC Administrator
The OpenCCC Administrator is available to authorized college and district staff in the Pilot and Production environments. Staff will only be able to access OpenCCC administration tasks for your college or district colleges, depending on your authorized staff user account.
The sole purpose of the OpenCCC Administrator is to create and manage OpenCCC student accounts that are being created by an authorized staff member on behalf of a student who is unable to create their own account.
The admin functionality includes:
Single OpenCCC account creation
Multi (bulk) account creation of OpenCCC accounts
For detailed user information, please see the OpenCCC Account Creation Tool document.
CCCApply Administrator
The CCCApply Administrator is available to authorized staff in the Pilot and Production environments. You will only be able to access administration tasks for your college or district colleges.
To launch the CCCApply Administrator application in a new browser window, select CCCApply Administrator from the Applications drop-down menu on the CCC Administrator home page. From there, you can manage the following modules:
Terms, Majors, and College- and District-level information
Custom Supplemental Questions for the CCCApply Standard and CCCApply International applications
Details of the English Proficiency section in the CCCApply International application
Automate Rules and Messages you configure for emails and error messages that display for application submissions
Manage suspended fraudulent applications in the Spam Filter
Accessing the CCCApply Administrator
Use the following steps to access the CCCApply Administrator.
Log into the CCC Administrator:
PILOT: http://<college OR district domain>.pilot.openccc.net/admin
PROD: http://<college OR district domain>.openccc.net/admin
User must be logged in to your college/district IdP to be authenticated by the CCC Administrator system.
College URLs: Environment-specific URLs are provided to the college or district during the CCCApply implementation process. For more information, see College URLs.
2. From the landing page, select “CCCApply” from the Applications menu in the CCC Administrator main menu. The CCCApply Administrator application will display in a new window or browser tab.
3. For multi-college district users: Select a college from the Select a college drop-down menu.
4. For single college district users: Your college name will display by default in the Select a college menu.
5. Select the CCCApply application you want to configure from the Applications drop-down menu in the main menu. The applications available include:
CCCApply (pertains to both the Standard and Noncredit applications)
International
CC Promise Grant Online
of the CCCApply Administrator homepage.
Layout & Navigation
The CCCApply Administrator’s two top header bars includes global links that always display no matter which application you are managing or which part of the application is in focus.
CCCApply Administrator Homepage tool are highlighted.
The table below provides a summary of the CCCApply Administrator’s global links’ functionality.
Global Links & Menus | Function |
|---|---|
CCCApply link (upper left corner) | Returns focus to the CCCApply Administrator landing page |
Colleges & Districts drop-down list | Displays editable college or district contact information that displays on the CCCApply application Note: After you navigate to the College Information and/or District Information pages you will need to reselect your CCCApply/International/CC Promise Grant application from the Applications drop-down list to navigate back to it for any continued administration. |
Applications drop-down list | Displays the three different applications available for configuration:
|
Sign Out link | Logs you out of your CCCApply Administrator session and displays the successful log out screen Note: The CCC Administrator tab session remains open and active unless you close it. You will also remain logged into your college or district IdP session. |
Select a College drop-down list | Displays the colleges available for configuration based on your credentials. The value displayed here defaults to only your college unless you are a multi-college district, in which case all of your district colleges display here for selection. |
The table below provides a summary of the CCCApply Administrator’s application-specific link functionality.
Application Links & Menus | Function |
|---|---|
CCCApply link International link CC Promise Grant link | Displays the application you’ve selected from the Applications drop-down list and returns focus to the application’s home page. |
Terms link | Displays all of the configured terms for the selected college and application. You can import, export, add, edit, and archive terms. Note: It is strongly advised you take caution when editing terms in production that may have been used in submitted applications. Available for: CCCApply and International applications |
Majors link | Displays all of the configured majors for the selected college and application. You can import, export, add, edit, and archive majors. Note: It is strongly advised you take caution when editing majors in production that may have been used in submitted applications. Available for: CCCApply and International applications |
English Proficiency | Displays the configurable English Proficiency options for your International application. Available for: International applications only |
Rules link | Displays all of the configured rules for the selected college and application. You can add, edit, and delete rules. Available for: CCCApply, International, and CC Promise Grant applications |
Messages link | Displays all of the configured messages for the selected college and application. You can add and edit messages. Available for: CCCApply, International, and CC Promise Grant applications |
Supplemental Questions link | Displays all of the configured supplemental questions for the selected college and application. You can import, edit, and download supplemental question XML content. Available for: CCCApply and International applications |
Utilities drop-down list | Displays the:
Available for: CCCApply applications only |
Date Fields & Best Practices
We recommend using the Calendar widget when entering dates in date fields instead of free-form text entry. This will ensure correctly-entered date data format for your CCCApply applications.
Other best practices are documented within the module in which they apply, i.e.,:
Adding a Major
Creating a Rule Using a Date
Sorting Columns
Throughout the CCCApply Administrator, you can sort table data display by clicking any column header. Clicking a column a second time will toggle it back to its default display (i.e., from descending back to ascending sort order).
Note: When adding a new application to either the Reset Downloads or Spam Filter modules, it is recommended you do one of the following steps to display the new application correctly upon sorting (i.e. for the newly added application to display in the first row of the table):
Sort the table columns prior to adding a new application
ORRefresh the page before adding applications
Exporting Data from the CCCApply Administrator
You can export data in three modules in the CCCApply Administrator:
Terms
Majors
Supplemental Questions
The Terms and Majors modules have Export buttons that export your terms or majors to a .csv file.
The Supplemental Questions module includes a Download icon that will export a selected page of supplemental questions to a .csv file.
Configuring College & District Information
Use the following steps to edit your College & District Information data settings which is used in various ways for the CCCApply, International, and CC Promise Grant applications.
Log into the CCC Administrator -> CCCApply Administrator.
If you are a multi-college district, select the college for which you want to configure college information from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.
Click the Colleges & Districts drop-down list and select either College Information or District Information to display the College Information or District Information screens.
Click Edit to display the Edit College Information dialog box (or the Edit District Information dialog box).
Make edits in the editable fields provided and click Save.
College’s Contact Information from the College Information Page
IMPORTANT: The updated information appears to the student on the application confirmation screens for all three CCCApply applications: Standard/Noncredit, International, and CC Promise Grant.
College Information Data Table
Field Label | Required | Meaning / Usage |
|---|---|---|
College Name | Yes | Not editable. Name of the college. |
College MIS | Yes | Not editable. Name of the college |
Street Address 1 |
