CCCApply User Group Meeting Agenda - February 11, 2020
Online Meeting Information
This meeting will be held online via Zoom.
Date Tuesday, February 11, 2020
Time 1:00 pm - 3:30 pm
Location ONLINE
Meeting Chat: Feb2020-steering-meeting_saved_chat.txt
- 1 Agenda & Take-Aways
- 2 Roll Call
- 3 Spam Filter Update
- 4 CCC MyPath
- 5 Goals & Milestones: Addressing Key Concerns
- 6 Release: CCCApply 6.7.0 - Spring 2020
- 7 Ongoing Development Projects
- 8 FY19/20 Quarterly Release Schedule
- 9 CCCApply Sub-Committee Meetings - December 2019
- 10 Discussion Notes
- 11 2020 Steering/User Group Meeting Schedule
Agenda & Take-Aways
The agenda for our meeting is now being used to identify key action items or take-aways from the meeting. All other notes are detailed in the sections below.
TIME | AGENDA ITEM | NEXT ACTION / TAKE-AWAY |
|---|---|---|
1:00 pm | Roll Call & Introductions News & Updates |
|
| Upcoming Events | CCCApply Pre-Release Webinar - Wednesday, March 11 - 12:00 Noon - Click here for Zoom information CCCApply Spam Issue Discussion - March 16, 2020 at 3:00PM - Click here to join the Zoom Meeting on March 16 The CCC Technology Center Webinar Series webinar for February has been cancelled. Next webinar is March 18. |
| Spam Issue Update | Two white papers were completed and will be distributed to all colleges as an attachment to a Memo from the CO on the ongoing fraud issue. February spam filter discussion cancelled; awaiting distribution of the CO communication. CO communication expected to be distributed before the end of February. |
| MyPath Update | See notes below |
| CCCApply Roadmap & Development |
|
| Goals & Milestones | See notes below |
| Spring 2020 (6.7.0) Release Recap | See notes below |
| Ongoing Development Projects | See notes below |
2:00pm | Summary of CCCApply Sub-Committee Meetings - December 2019 | Summaries & Conclusions from December 2019 Meetings |
| CCCApply Report Center Upgrade | Survey colleges for recommendations and feedback on current and future use of the CCCApply Report Center and identifying priority needs wrt report templates, data metrics, dashboard templates, and more. |
| Language Enhancements - Part 1 Language Enhancements - Part 2 | Fix the Help language for "No documents" before it goes live in the release. - < Done 2.13.20 > Schedule next sub-committee call to discuss language changes in the Citizenship & Immigration page
|
| In-Progress Application Data Project | Schedule follow-up meeting with colleges. Present proposed implementations. Revise survey and send to listserv. |
| Dual Enrollment / Adult School Special Admit Changes | Reach out to V.C. Linda Vann, CO, to align development changes with new MIS data element Draft new change request for adding new Enroll Status value for "Enrolling in Adult School or Noncredit Program for...." to comply with SB 554 Public schools: adult school students: Advanced Scholastic and Vocational Training Program |
| Noncredit Application | Schedule User Group discussion to review new change requests Create CR for Noncredit change requests from the meeting
|
| Social Security Number Revision | Update language in the "Just Remember..." text box - the first sentence is confusing. < Done 2.13.20 > |
3:10 pm | Change Requests Pending: Need Requirements | |
| Legislative Updates | AB2000 / SB68 - Does CCCApply need to be updated to comply with AB540? (Logic?) Gender / Transgender Updates |
3:25 pm |
| Schedule follow-up sub-committee meetings |
3:30 pm | Close Meeting - Next meeting reminder |
|
Roll Call
2020
CCCApply USER GROUP MEMBERS
Name | District | Name | District | Name | District |
|---|---|---|---|---|---|
Ali Salinas (IT) | Riverside City College - RCCD | Hang Le | Santa Ana College (RSCCD) | Quyen Lu/Wanda Wong | San Francsico CCD |
Anna Salazar | Los Angeles CCD - ELAC | Joshua Rosales | El Camino CCD | Richette Bell | Compton CCD |
Angela Embry | El Camino CCD | Karen Sea | San Joaquin-Delta CCD | Rozen Bondoc | Chabot-Las Positas |
Ben Guzman | South Orange CCD | Leigh Ann Unger | Rio Hondo District | Satish Warrier | Contra Costa CCD |
Betty Glyer-Culver | Los Rios CCD | Mark DeAsis | Riverside CCD | Stephanie Murguia | Cerritos CCD |
Chris Truong | Rancho Santiago CCD | MaryLou Leyba | San Francisco CCD | Stacey Followill | Chabot-Las Positas |
Christian Alvarado | South Orange CCD -Saddleback | Maury Pearl | Los Angeles CCD | Tina Mani | San Joaquin Delta CCD |
Pankaj Mathur | Los Rios CCD | Michael Ward | Rancho Santiago CCD | Tuyen Nguyen | Rancho Santiago CCD |
Clark Ray | Santa Rosa CCD | Michelle Pena | Kern CCD | Vince Orton | Cerritos CCD |
Craig Hayward | Kern CCD | Mitchell Leahy | Santa Rosa CCD | Will Minnich | San Mateo CCD |
Greg Aycock (research) | Riverside CCD (Norco) | Olivia Alvarado -IT | Los Angeles CCD |
|
|
Hieu Hoang | El Camino CCD | Pam Mery | San Francisco CCD | Jasmine Robinson | San Mateo CCD |
Janice Love (research) | Rancho Santiago CCD | Paulette Lino | Chabot-Las Positas CCD | Gerlie Jeltema | South Orange CCD |
Chandra Edelstein | City College of SF |
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CCCTC |
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Gary Bird | CCCCO | Patty Donohue | CCCTC - CCCApply |
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Tim Calhoon | CCCTC | Jennifer Coleman | CCCTC | Jane Linder | CCCTC - SuperGlue |
Barney Gomez | CCCCO | John Sills | CCCTC - OpenCCC | Mike Caruso | CCCTC - MyPath |
Deb Barker-Garcia | CCCCO | Roberto Fuentes | CCCTC - Support Svc | Merrie Wales | CCCTC - Support Svc |
All User Group members above are members of the CCCAPPLYSTEERING listserv. Email: cccapplysteering@listserv.cccnext.net
News & Updates
Upcoming Events
CCCApply Pre-Release Webinar - Wednesday, March 11, 2020 - 12:00pm
CCC Technology Center Webinar Series - Wednesday, March 18, 2020 - 12:00pm
CISOA Conference - Monday, March 1, 2020 - Monterey
CACCRAO - Holiday Inn - Sacramento, CA
CCCApply Adoption
Time to Completion Data
Submitted Application Stats
Total number of Submitted Applications from 7/1/2019 to 12/31/2019 - 1,833,950
Total number of Submitted International Applications from 7/1/2019 to 12/31/2019 - 1,738
Total number of Submitted College Promise Applications from 7/1/2019 to 12/31/2019 - 29,474
Total number of Submitted Noncredit Applications from 7/1/2019 to 12/31/2019 - 2,496
Total number of logins into MyPath from 7/1/2019 to 12/31/2019 - 346,164
Spam Filter Update
Update on Spam Issue
Current Performance
Communication coming from CCCTC and Chancellor's Office
White Paper & CO Memo
Monthly College Spam Filter Discussion
Support for Colleges Finding False Negatives
Current Performance
Despite the recent uptick in fraud, the most recent numbers from the machine learning data science team is that the CCCApply spam filter service is accurately identifying and filtering 96% of all fraud across all colleges.
From colleges that are diligently managing (tagging) the applications suspended by the model, we find the filter is performing at 99% accuracy.
Underlying Causes
(Taken from the CCCApply White Paper (see below))
In order to combat fraudulent applications, it is important to understand the motivation of the bad actors who submit them. Investigation has shown that most of these applicants are seeking to obtain an academic email address, otherwise known as a “.edu” email account, which may be used for financial gain or myriad other benefits, including:
Sell to other bad actors
Obtain free software licenses
Get confirmations of residency
Use residency to get California IDs
Potential for serious security attacks
It is widely discussed on hacking forums that most California community colleges generate a .edu email address for a student minutes to hours within receipt of a completed application. Fraudulent applicants receive a fully functioning .edu email account without ever having to register for classes or even attend orientation.
CCCApply Fraudulent Applications White Paper | January 2020
In an effort to reduce the number of incoming fraudulent applications through CCCApply, the CCC Information Security Center has published a two-part white paper exploring the leading causes behind the ongoing fraud craze, and a step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges.
WHITE PAPER: Reducing Fraudulent CCCApply Applications A Guide for California Community Colleges | January 2020
TUTORIAL: Restricting .edu Email Access A Guide for California Community Colleges | January 2020
What's in the White Paper Tutorial? Accompanying the White Paper is a step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges. To request a copy of the document, please contact Omer Usmani, ousmani@ccctechcenter.org, at the CCC Information Security Center.
What else are we doing about the spam issue?
Ongoing Development - Enhancements to the machine-learning spam filter model and user interface with regular model updates
Manual Model Updates (see below) - Supporting colleges by receiving any "false negatives" that the model did not catch but you did. Send them to us and we will update the model with their "fraud status" manually.
Monthly Discussions - Third Monday of each month. Next meeting = March 16 at 3pm
Support: Send Us Your False Positives
If your college identifies a quantity (20 or more) of fraud applications that were NOT caught and suspended by the spam filter, please send them to us using the instructions below.
SPAM Drop File Information
Please provide bulk fraudulent applications in the format specified below:
File Format = .TXT
File Naming Convention = CollegeMISCode_Fraud_mmddyy.txt
Confirmation # (only1 confirmation # per line)
CCC MyPath
Update - Currently 46 colleges are actively implementing MyPath (Seeing great numbers of students interacting with MyPath after submitting CCCApply application - upwards of 85% are engaged.
Working on tracking statistics and getting reports to deploy in the Report Center
Distributing usage and access instructions for MyPath users
Working on first version of MyPath SIS integration using SuperGlue. Highly requested feature enhancement.
Orientation Platform: MyPath to work directly with your SIS data using rules engine - using what you know about the student and the rules (Mike can fix this)
Fixing and updating registration information
Focusing on four SIS fields
Orientation
Ed Plan
Admission Status
Enrollment Status
Also working on the reverse of this integration with these fields > from your SIS to MyPath
MyPath CISOA - Tuesday, March 3
Interesting in a demo of MyPath? Contact Mike Caruso, Product Manager, mcaruso@ccctechcenter.org
Roadmap & Development
Goals & Milestones: Addressing Key Concerns
GOAL | MILESTONE & OUTCOME | TIMELINE |
|---|---|---|
AB3101: Redesign CCCApply / Shorten & Streamline Standard Application | Styles alignment to new Chancellor's Office website & style guide |
|
AB3101: Eliminate Residency Requirement for Noncredit Students | Launched new CCCApply Noncredit Application Details | Summer 2019 - Release 6.5.0 |
Deliver CCCApply on mobile-friendly devices | Implemented mobile-friendly CCCApply Applications | Fall 2019 - Release 6.6.0 |
Deliver OpenCCC on mobile-friendly devices | Students can create an account online with easy mobile interface | Spring 2020 - Release 6.7.0 |
Support ESL/Spanish-speaking Students Using CCCApply. Promise Grant | Implemented Spanish-language translations in all CCCApply Applications | Spring 2020 - Release 6.7.0 |
Support ESL/Spanish-speaking Students Using OpenCCC | Implemented Spanish-language translations in all CCCApply Applications |
