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WIP - This page is no published as of April 26, 2022

Contents

Schedule

Description

Date & Time

Status

Product Release Version(s)

January 28, 2022

LIVE

Pilot Release

December 2021

LIVE

Release Type

Major Release / Upgrade

Watch this page for regular updates and more information as it is made available on the upcoming release.


Release Overview

As part of the systemwide Student Success Initiative, this release is coordinated across all Student Success Suite products and services and is intended to provide continuity and cohesion to the student onboarding experience overall.

  • Major, coordinated release to support a cohesive integration of the new OpenCCC system

Stay Informed On Release Activities: Register for an account on CCCTechnology.info and set your Profile Notifications to follow the CCCTC System Alerts category posts, today.

Changes At-A-Glance

Product & Service

Brief Description

Is Any College Action Required?

CCPG Database Updates

2022-2023

No

Data Field Changes

New data fields have been added to the CCPG submitted application output. All data element details are documented in the CCPG DED.

COVID-19 Death Eligibility

<eligCovidDeath>

Exonerated for Crime or Pardon Eligibility

<eligExoneratedCrime>

OpenCCC 2.0 Account fields

See list of new fields below.

Logic Changes

Responses to new questions (see above) have been included in the Method A Eligibility logic.

If user answers “Yes” or True to either or both questions, the <elig_method_a> flag is triggered, which is used in the final elig_BOGFW status.

Data Delivery Updates

New CCPG fields (see above) and SSN fields are downloadable and deliverable to staging table via SuperGlue.

SuperGlue for Apply (CCPG)

  • New OpenCCC Account system data fields will now be delivered to colleges that have implemented SuperGlue for Apply in Version 1.0.

  • The SuperGlue College Adapter v.4.1 is available to be deployed to SuperGlue for Apply colleges and will begin delivering new Version 1.0 data fields with the SSS V.1.0 release.

YES

Download Client*

New data fields have been added to CCCApply Download Client. Colleges must update DLC jar file to receive data.

YES

New Jar File:

CCCApply Report Center

New data fields will be added to the CCCApply Report Center in June 2022.

NO

CCC Data Warehouse Report Server

New data fields have been added to the CCC Data Warehouse Report Server.

NO

Bug Fixes

Deliver Social Security Number Data Fields with Submitted Applications

All original SSN/TIN data fields from the legacy OpenCCC Account system will continue to be delivered across all data delivery systems for the CC Promise Grant online application.

The fields that will be delivered are:

  • ssn

  • ssn_no

  • ssn_exception

  • ssn_type

NO

Changes to User Interface

NO

New Question Added to Special Eligibilities Page: COVID-19 Death Eligibility

New question appears on the Special Eligibilities page:

Have you

NO

New corresponding data field added to the CCPG database: <eligExoneratedCrime>

New Question Added to Special Eligibilities Page: Exonerated for Crime/Pardon Eligibility

New question appears on the Special Eligibilities page:

Have you

NO

New corresponding data field added to the CCPG database: <eligCovidDeath>

Changes Implemented with New Account System

The following changes were made across all CCCApply applications, including the CCPG:

  • The Edit Account service was removed from inside the CCCApply applications, including the CCPG. All edits to the user’s Account must be made directly in the OpenCCC Account system.

  • The former “Account Information/Mailing” page was renamed the Profile page in all CCCApply applications, including the CCPG.

  • The display of the user’s current OpenCCC Account information was moved from the application to the My Applications pages.

  • The questions collecting the user’s Previous/Other Name - if applicable - was removed from the OpenCCC Account system and onto the new Profile page in all CCCApply applications, including the CCPG.

NO


Changes to the CCPG User Interface

New Special Eligibilities Questions

Two new questions have been added to the Special Eligibilities page with the 2022-2023 annual application.

New OpenCCC Account

The highlight of the Student Success Suite Joint Release Spring 2021 is the launch of the all new OpenCCC - the integrated student account system and federated identity initiative for all CCC systemwide technology applications. More than a mere upgrade, the new OpenCCC Account has been redesigned from top to bottom and integrated across all CCCTC systemwide technology applications. The new streamlined account creation and sign-in flow has fewer questions, more security, smarter account recovery options, and better data validation services than the legacy OpenCCC account system.

See New Features & Benefits to Users for more information.

New Features & Benefits to Users

The NEW OpenCCC Account system delivers a faster, more secure and effective centralized student account across all integrated CCCTC products and services, including the .

  • Streamlined User Flow: Redesigned with a modern look & feel, the new “mobile first” UI design allows today’s students to create their accounts faster and easier, anytime, anywhere.

  • Increased Security: New multi-factor authentication keeps personal information and credentials secure.

  • Improved Data Validation: Better accuracy validation, and all new ReCaptcha, validation ensures student email is unique across accounts and street address is recognized as a valid USPS address.

  • Faster Account Recovery: Easy to use account recovery system uses SMS text or email preference. No more security questions!

  • Preferred Language Option: User-friendly English and Spanish translation available.

  • Improved Integration: Across Systemwide Products & Services

24/7 Support for Students - The CCC Helpdesk provides account recovery help for students by phone at (877) 247-4836, or via the CCCHelp.info online support community.

Watch this space for more information, FAQs, and tutorial materials about the new OpenCCC Account system and what it means for college and students.

Database Updates

Consistent with each annual update, the backend database for the 2022-2023 CC Promise Grant online application was updated with the question changes, applicable dates, and other specific requirements provided by the CCC Chancellor’s Office:

  • 2022-2023 California College Promise Grant paper application

  • 2022-2023 Type B Income Table

Data Field Changes

OpenCCC Account Data Fields

See the Changes to Data Fields & Data Delivery section for a complete list of all new and deprecated Account data fields, as well as the data fields that were moved from the OpenCCC Account system to the CCCApply applications. Data dictionaries and user documentation detailing all data field specifications are published and linked in the User Documentation section below.


User Interface Changes

The most significant changes being implemented to the CCCApply applications are related to the redesign and integration of the new Edit Account Profile service, including the display, review and edit functionality that ensures the user’s account information is up-to-date and accurate as it is passed to the college through the CCCApply submitted applications.

These changes include moving the ability for users to view and edit their account information from inside the CCCApply applications to the My Applications page, the redesign and renaming of the Account Information page, and adding several account fields - which were removed from the OpenCCC Account Creation process - into CCCApply.

In This Section:

The changes described in this “Changes to All CCCApply Applications” section have been implemented in every CCCApply application, including the California Colleges Promise Grant application.

Changes to the Edit Account Process in CCCApply

The most significant change being implemented to the CCCApply applications is the redesign of the Edit Account system and the ability for users to review and edit their OpenCCC account information from a page within the CCCApply application(s) itself. The new implementation has removed the Review Your OpenCCC Account display and link from the Account Information page and moved the section to the My Applications page; thus asking the user to ensure their account information is current and accurate before resuming or starting a new application.

Note: Users also have access to their OpenCCC Account at any time from the Settings menu in the header of all CCCApply application pages.

Changes to the Account Information Page in CCCApply

As part of the new OpenCCC Account integration with CCCApply, the following changes to the Account Information page were made consistently across each of the CCCApply applications.

BEFORE: The Old Account Information Page

  • The Account Information page appeared in every CCCApply application, including the CC Promise Grant application.

  • The top section of the page - known as the Review OpenCCC Account Information - which displayed the user’s existing account information details and a link to edit their account data as needed.

  • Any edits made to their account information were stored and passed to the college with the application data at the time of submission.

AFTER: The New Profile Page

  • The previous Account Information page has been redesigned and is now called the Profile page.

  • The Profile page will now appear in every CCCApply application, including the CC Promise Grant.

  • The Review OpenCCC Account Information section has been moved to the My Applications page.

The Previous/Other Name Fields

  • As part of the OpenCCC Account redesign, the “Previous Name” question (and all associated data fields) has been moved to the Profile page in all CCCApply applications.

  • No changes were made to the data fields or the question format, conditions, or error validations.

Changes to the My Applications Page

Consistent with the changes made to align with the new OpenCCC Edit Account system and the legacy edit account modules in CCCApply, the new My Applications page in CCCApply features the new Account Information section display and “Edit My Account” link to OpenCCC.

New My Applications Page Interface Design

  • New modern interface design and user flow, consistent with all Student Success Suite applications.

  • Settings menu includes English/Spanish language toggle and link to OpenCCC Account.

New Account Information Section & Account Integration

  • New Account Information section and data integration displays the user’s existing account information and link to the OpenCCC Edit Account system.

  • Logic added to display a user notification message if account data is older than 120 days, encouraging the user to review and update their information if needed.

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Social Security Number Question Moves to the CCCApply Profile Page

The new Social Security Number question recently redesigned in 2020 in its legacy position in the legacy OpenCCC Account system (release 6.6.0) has been moved to the new Profile page in the CCCApply Standard & Noncredit Application (only).

Social Security Number Question Notes

  • New streamlined layout design released in 2020

  • Question moved to the new CCCApply Profile page in the Standard & Noncredit App only

  • No changes were made to onscreen text or Help language

  • SSN information from existing accounts will be auto-populated into CCCApply if available

  • No changes were made to the existing SSN data fields

  • Data fields will continue to pass to college through Standard & Noncredit App downloads/Glue

NOTE: Social Security Number information will ONLY be collected in the CCCApply Standard & Noncredit Applications.

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Changes to Data Fields & Data Delivery

The sections below outline details about the data fields and delivery changes being deployed in this release (Student Success Suite Release 1.0).

New Data Fields

Several new data fields have been added to the OpenCCC 2.0 Account system. In the launch of the new system:

  • New fields will be delivered via Glue for Apply in the first release, and

  • All new fields will be added to the CCCApply Report Center in subsequent release(s), but

  • None of the new fields will be added to the CCCApply Download Client.

New fields will NOT be added to the CCCApply Download Client (See CCCApply Download Client Begins End-Of-Life Cycle.)

 

New Data Fields

Application

User Required

Brief Description

Glue for Apply

Download Client

Admin Rules

Preferred Method Of Contact

OpenCCC

Required

Used to indicate the user’s preference between their email address or mobile phone number to verify their identity during account creation.

Only one value is stored as <preferred_contact>, but both methods can be verified.

(plus)

(minus)

(minus)

Deprecated Data Fields (NO LONGER IN USE)

As part of the production deployment of the Student Success Suite v.1.0 in January 2022, the following data fields below are no longer collected in the OpenCCC Student Account system and will no longer be passed to colleges with new CC Promise Grant submitted applications data. Although deprecated fields will remain stored in the CCCApply databases, legacy data cannot be updated by users through the new Edit Account interface.

  • Main Phone Extension

  • Main Phone Authorized Text Message

  • No First Name (flag)

  • No Middle Name

  • PIN Number

  • Preferred Middle Name

  • Preferred Last Name

  • Second Phone Number

  • Second Phone Number Extension

  • Second Phone Authorized Text Message

  • Second Phone International

  • Security Questions 1 - 3

Important: All data field changes - including deprecated fields - across all SSS applications are backwards compatible with your existing data downloads and SuperGlue for Apply implementations. However, all new data fields are only being added to SuperGlue for Apply (SGv1.4.0).

The new OpenCCC Student Account system (2.0) has been designed to impose minimal impacts on colleges using CCCApply, the CC Promise Grant application, and CCC MyPath. All user account data - including contact information and personal information fields, remain integrated with existing applications and will continue to be stored and passed to colleges via SuperGlue for Apply, the CCCApply Report Center, and CCCApply downloads.

Data Delivery With Download Client File

Two new data fields were added to the database and Download Client for 2022-2023 CCPG:

  • <elig_exonerated_crime>  (See new question "Eligible for Exonerated Persons" above.)

  • <elig_covid_death>  (See new new question "Eligibility for COVID-19 Death" above.)

Download Client Jar File v.6.9.0

Data Delivery With SuperGlue for CCPG

As of July 1, 2022, all new CC Promise Grant application and OpenCCC Account data will be delivered to colleges through the SuperGlue for Apply service only. The CCCApply Download Client will remain operational for existing/legacy data fields, but will not include any new data.

Between now and June 30, 2022, only new state legislative or MIS mandated fields - including the 2022-2023 CC Promise Grant application - will be added to the Download Client. All other non-mandated fields will be available through SuperGlue for Apply only.

Get Started on Your SuperGlue for Apply Implementation
Get ready for real-time delivery of CCCApply application data directly to your college ERP/SIS! Contact your College Relationship Manager (CRM) at the CCCTC Enabling Services office to schedule a demo and get started on your implementation of SuperGlue for Apply today .

CCCApply Download Client Begins End-of-Life Cycle

In FY2021-22, the CCC Tech Center began outlining steps to sunset the CCCApply Download Client as a supported data delivery service for the CCCApply applications. End-of-life activities include moving the Download Client to maintenance mode and communicating to colleges that all only new state legislative and MIS mandated data fields will be added to the Download Client moving forward. OpenCCC and CCCApply application data fields will only be delivered via the SuperGlue for Apply service.

As a reminder, the CCCApply Download Client is backwards compatible and will still be able to deliver data for existing Account and CCCApply data fields.

For more information, contact College Staff Support or visit the CCCTechnology.info online support community.

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Implementation & Support 

To get started with adoption or deployment of any or all of the Student Success Suite technology solutions provided through the CCC Technology Center, free implementation and support services are available through the CCCTC Enabling Services division. To get started, contact your College Relationship Manager who will guide you every step of the way.  

Enabling Services

Adoption & Implementation Services

Email: crms@ccctechcenter.org

College Support Services

Email: staffsupportccctc@openccc.zendesk.com

Support for Colleges

College Staff Support

Email: staffsupportccctc@openccc.zendesk.com

Online Support Community

URL: www.ccctechnology.info

Support for Students

CCC Helpdesk

Toll Free: (877)  
Email:  support@openccc.net

Online Support Community

URL: www.ccchelp.info


Documentation

The following product and user documentation is updated and published as needed with each Student Success Suite application release.

Product Documentation 

Below is additional documentation (i.e., CCCCO legal opinions, residency and/or education code citations, legislation citations, supplemental information, etc.) corresponding to this release. 

Description

File or Link

2022-2023 CC Promise Grant Application (English)

2022-2023 CC Promise Grant Application (Spanish)

2022-2023 Type B Income Table

Bill Text - AB 703 - Public postsecondary education: fee waiver for exonerated persons.

https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB703

Data Dictionaries & User Guides

All Data Dictionaries and User Guides for this release are posted in the CCCApply Public Documentation space.

Description

Doc Version / FILE

Format

Release

Date Published

2022-2023 CC Promise Grant Online Application Specification & Data Dictionary

v.2022-2023

PDF

Release 6.9.0

TBD

CCCApply Administrator User Guide

v.2022

ONLINE

Release 6.9.0

12-15-2021

SuperGlue for Apply Data Table Mappings

V.2022

ONLINE

Release 6.9.0

12-15-2021

CCCApply Report Center User Guide

v.2022

ONLINE

Jasper V 6.0.1

Fall 2021

CCCApply Download Client User Guides

V.2022

ONLINE

Release 6.9.0

Fall 2021

CCCApply Download Client Jar File V.

jar


How To Articles & FAQs

Additional How To Articles and FAQs are posted to the CCC Support Services space and linked throughout this and other Student Success Suite college-facing sites.

Title

Description

Intended Audience

How to Sign In to Your OpenCCC Account

A step-by-step user guide for signing in to your OpenCCC Account and navigating the new Sign In page.

All Users

How to Create a New OpenCCC Account

A step-by-step user guide for creating a new OpenCCC Account.

All Users

How to Recover Your OpenCCC Account

A step-by-step user guide for recovering your OpenCCC Account credentials and resetting your Password.

All Users

How To Edit Your OpenCCC Account

A step-by-step user guide for editing or updating your personal information in your OpenCCC Account.

All Users

FAQ: Troubleshooting OpenCCC Account Issues

Answers to Frequently Asked Questions (FAQs) and troubleshooting resolutions for users that encounter issues with their new OpenCCC Accounts.

Colleges, Support Reps

College Documentation Sites


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Last Revision 04-26-2022

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