CCC Support Services
Welcome
CCC Support Services provides support documentation and resources for students and college staff using CCCApply, MyPath, and all Student Success Suite technology applications.
Support for Students
Click the link above for the Support for Students page.
CCC Helpdesk
Phone: (877) 247-4836 or Email: support@openccc.net
TTY: (877) 836-9332
Helpdesk representatives are available to help you Monday - Friday, 8:00am - 4:00pm. You can also call or email us directly for help.
24/7 Online Support Forum for Students: CCCHelp.info
NEW! How To Articles and FAQs for using the new OpenCCC student account system.
Support for Colleges
Click the link above for Support Resources for Colleges.
CCCTechnology.info is the starting place for resolving technical issues with CCCTC systemwide technology solutions.
Get CCCTC system email alerts
Report an issue or request
Search for known issues and work-arounds
Access documentation and user guides
Share and discuss best practices
Need Help Using CCCTechnology.info? View the new CCCTechnology.info: Online Support Community User Guide
Get Support
Students: Contact the CCC Helpdesk at (877) 247-4836.
Colleges: Follow the steps below to report an issue or submit a request for support:
Step 1: Visit CCCTechnology.info and search to see if your issue has already been reported.
Step 2: Capture details about your issue and include a screenshot of the error page message or onscreen behavior with your request.
Step 3: Report the issue, along with your browser and operating system Information, to CCC College Support staffsupportccctc@openccc.zendesk.com.
For best results, see the Tips for Reporting Issues to ensure fast and efficient troubleshooting.
All issues and requests are triaged and escalated (if appropriate) during support hours of operation: Monday - Friday, 8:00am - 5:00pm.