WIP - This page is no published as of April 26, 2022
Watch this page for regular updates and more information as it is made available on the upcoming release.
Release Overview
As part of the systemwide Student Success Initiative, this release is coordinated across all Student Success Suite products and services and is intended to provide continuity and cohesion to the student onboarding experience overall.
Major, coordinated release to support a cohesive integration of the new OpenCCC system
Stay Informed On Release Activities: Register for an account on CCCTechnology.info and set your Profile Notifications to follow the CCCTC System Alerts category posts, today.
Changes At-A-Glance
Product & Service | Brief Description | Is College Action Required? |
New OpenCCC Account System (2.0) |
| No |
CCCApply Applications | The following changes were made across all CCCApply applications:
| No No |
CCCApply Administrator |
| Optional |
SuperGlue for CCPG |
| Yes (SuperGlue Users) |
CCCApply Download Client | NO NEW data fields have been added to the CCCApply Download Client in this release.* | No |
CCCApply Report Center |
| No |
Changes to the OpenCCC Account
The highlight of the Student Success Suite Joint Release Spring 2021 is the launch of the all new OpenCCC - the integrated student account system and federated identity initiative for all CCC systemwide technology applications. More than a mere upgrade, the new OpenCCC Account has been redesigned from top to bottom and integrated across all CCCTC systemwide technology applications. The new streamlined account creation and sign-in flow has fewer questions, more security, smarter account recovery options, and better data validation services than the legacy OpenCCC account system.
See New Features & Benefits to Users for more information.
In This Section:
New Features & Benefits to Users
The new OpenCCC Account system delivers a faster, more secure and effective centralized student account across all integrated CCCTC products and services.
Streamlined User Flow: Redesigned with a modern look & feel, the new “mobile first” UI design allows today’s students to create their accounts faster and easier, anytime, anywhere.
Increased Security: New multi-factor authentication keeps personal information and credentials secure.
Improved Data Validation: Better accuracy validation, and all new ReCaptcha, validation ensures student email is unique across accounts and street address is recognized as a valid USPS address.
Faster Account Recovery: Easy to use account recovery system uses SMS text or email preference. No more security questions!
Preferred Language Option: User-friendly English and Spanish translation available.
Improved Integration: Across Systemwide Products & Services
New Account Creation & Sign In Process
Consistent with the existing OpenCCC process, multiple paths will lead users to the new account creation process. Regardless of where the user first encounters the account system, the new user interface provides buttons and/or links to begin the account creation process.
What You Need to Know:
The new modern interface supports a simplified user flow with fewer required questions
Students can use a unique email address or a mobile phone number to establish their preferred account sign in credentials.
Multi-factor authentication has been incorporated into account creation and recovery using a verification code.
A new invisible ReCaptcha tool is built in to account creation for added security and validation
New account matching & recovery logic is used to reduce duplicate accounts
Existing (legacy) OpenCCC account holders are led through a simple first-time sign-in flow to re-validate their account credentials in the new system
The user's language preference (English or Spanish) will persist in account creation and recovery email and text notifications
Legacy OpenCCC Account Recovery Process
As of March 20, 2021, over 11 million OpenCCC accounts have been created by California Community Colleges students. With the implementation of the new account creation, matching, and recovery processes, legacy account holders will be prompted to update and verify their accounts by going through the recovery process in order to confirm unique credentials and comply with the new multi-factor authentication process. This one-time process is easy and clear to existing users. See screen shots below.
What is a Legacy OpenCCC Account?
A legacy account is a unique OpenCCC account that was created prior to the new system being launched in this release. Legacy accounts were created using a process that no longer exists, including the use of security questions and responses, usernames, and PIN numbers that are no longer used in the creation, matching, and recovery processes.
24/7 Support for Students - The CCC Helpdesk provides account recovery help for students by phone at (877) 247-4836, or via the CCCHelp.info online support community.
Watch this space for more information, FAQs, and tutorial materials about the new OpenCCC Account system and what it means for college and students.
Data Field Changes
See the Changes to Data Fields & Data Delivery section for a complete list of all new and deprecated Account data fields, as well as the data fields that were moved from the OpenCCC Account system to the CCCApply applications. Data dictionaries and user documentation detailing all data field specifications are published and linked in the User Documentation section below.
Changes to All CCCApply Applications
The most significant changes being implemented to the CCCApply applications are related to the redesign and integration of the new Edit Account Profile service, including the display, review and edit functionality that ensures the user’s account information is up-to-date and accurate as it is passed to the college through the CCCApply submitted applications.
These changes include moving the ability for users to view and edit their account information from inside the CCCApply applications to the My Applications page, the redesign and renaming of the Account Information page, and adding several account fields - which were removed from the OpenCCC Account Creation process - into CCCApply.
In This Section:
The changes described in this “Changes to All CCCApply Applications” section have been implemented in every CCCApply application, including the California Colleges Promise Grant application.
What Has Not Changed?
First-time users will still be auto-directed to their destination application immediately following account creation
Returning users will still land on their My Applications page after signing in to resume or start a new CCCApply application
Standard & Noncredit applications will still auto-fill from the user’s most recent submitted application (if within 2 years)
Returning users can still resume an in-progress - or review a submitted - application from their My Applications page
Applicants can still set their preferred language (English or Spanish) and link out to their OpenCCC Account from the Settings menu in any CCCApply application
Changes to the Edit Account Process in CCCApply
The most significant change being implemented to the CCCApply applications is the redesign of the Edit Account system and the ability for users to review and edit their OpenCCC account information from a page within the CCCApply application(s) itself. The new implementation has removed the Review Your OpenCCC Account display and link from the Account Information page and moved the section to the My Applications page; thus asking the user to ensure their account information is current and accurate before resuming or starting a new application.
Note: Users also have access to their OpenCCC Account at any time from the Settings menu in the header of all CCCApply application pages.
Changes to the Account Information Page in CCCApply
As part of the new OpenCCC Account integration with CCCApply, the following changes to the Account Information page were made consistently across each of the CCCApply applications.
BEFORE: The Old Account Information Page
| AFTER: The New Profile Page
The Previous/Other Name Fields
|
Changes to the My Applications Page
Consistent with the changes made to align with the new OpenCCC Edit Account system and the legacy edit account modules in CCCApply, the new My Applications page in CCCApply features the new Account Information section display and “Edit My Account” link to OpenCCC.
New My Applications Page Interface Design
New Account Information Section & Account Integration
|
Social Security Number Question Moves to the CCCApply Profile Page
The new Social Security Number question recently redesigned in 2020 in its legacy position in the legacy OpenCCC Account system (release 6.6.0) has been moved to the new Profile page in the CCCApply Standard & Noncredit Application (only).
Social Security Number Question Notes
NOTE: Social Security Number information will ONLY be collected in the CCCApply Standard & Noncredit Applications. |
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Changes to Data Fields & Data Delivery
The sections below outline details about the data fields and delivery changes being deployed in this release (Student Success Suite Release 1.0).
New Data Fields
Several new data fields have been added to the OpenCCC 2.0 Account system. In the launch of the new system:
New fields will be delivered via Glue for Apply in the first release, and
All new fields will be added to the CCCApply Report Center in subsequent release(s), but
None of the new fields will be added to the CCCApply Download Client.
New fields will NOT be added to the CCCApply Download Client (See CCCApply Download Client Begins End-Of-Life Cycle.)
New Data Fields | Application | User Required | Brief Description | Glue for Apply | Download Client | Admin Rules |
---|---|---|---|---|---|---|
Preferred Method Of Contact | OpenCCC | Required | Used to indicate the user’s preference between their email address or mobile phone number to verify their identity during account creation. Only one value is stored as <preferred_contact>, but both methods can be verified. | |||
Deprecated Data Fields (NO LONGER IN USE)
As part of the production deployment of the Student Success Suite v.1.0 in January 2022, the following data fields below are no longer collected in the OpenCCC Student Account system and will no longer be passed to colleges with new CC Promise Grant submitted applications data. Although deprecated fields will remain stored in the CCCApply databases, legacy data cannot be updated by users through the new Edit Account interface.
Main Phone Extension
Main Phone Authorized Text Message
No First Name (flag)
No Middle Name
PIN Number
Preferred Middle Name
Preferred Last Name
Second Phone Number
Second Phone Number Extension
Second Phone Authorized Text Message
Second Phone International
Security Questions 1 - 3
Important: All data field changes - including deprecated fields - across all SSS applications are backwards compatible with your existing data downloads and SuperGlue for Apply implementations. However, all new data fields are only being added to SuperGlue for Apply (SGv1.4.0).
The new OpenCCC Student Account system (2.0) has been designed to impose minimal impacts on colleges using CCCApply, the CC Promise Grant application, and CCC MyPath. All user account data - including contact information and personal information fields, remain integrated with existing applications and will continue to be stored and passed to colleges via SuperGlue for Apply, the CCCApply Report Center, and CCCApply downloads.
Data Delivery With Download Client File
Two new data fields were added to the database and Download Client for 2022-2023 CCPG:
<elig_exonerated_crime> (See new question "Eligible for Exonerated Persons" above.)
<elig_covid_death> (See new new question "Eligibility for COVID-19 Death" above.)
Download Client Jar File v.6.9.0
Data Delivery With SuperGlue for CCPG
As of July 1, 2022, all new CC Promise Grant application and OpenCCC Account data will be delivered to colleges through the SuperGlue for Apply service only. The CCCApply Download Client will remain operational for existing/legacy data fields, but will not include any new data.
Between now and June 30, 2022, only new state legislative or MIS mandated fields - including the 2022-2023 CC Promise Grant application - will be added to the Download Client. All other non-mandated fields will be available through SuperGlue for Apply only.
Get Started on Your SuperGlue for Apply Implementation
Get ready for real-time delivery of CCCApply application data directly to your college ERP/SIS! Contact your College Relationship Manager (CRM) at the CCCTC Enabling Services office to schedule a demo and get started on your implementation of SuperGlue for Apply today .
CCCApply Download Client Begins End-of-Life Cycle
In FY2021-22, the CCC Tech Center began outlining steps to sunset the CCCApply Download Client as a supported data delivery service for the CCCApply applications. End-of-life activities include moving the Download Client to maintenance mode and communicating to colleges that all only new state legislative and MIS mandated data fields will be added to the Download Client moving forward. OpenCCC and CCCApply application data fields will only be delivered via the SuperGlue for Apply service.
As a reminder, the CCCApply Download Client is backwards compatible and will still be able to deliver data for existing Account and CCCApply data fields.
For more information, contact College Staff Support or visit the CCCTechnology.info online support community.
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Implementation & Support
To get started with adoption or deployment of any or all of the Student Success Suite technology solutions provided through the CCC Technology Center, free implementation and support services are available through the CCCTC Enabling Services division. To get started, contact your College Relationship Manager who will guide you every step of the way.
Enabling Services
Adoption & Implementation Services | Email: crms@ccctechcenter.org |
College Support Services |
Support for Colleges
College Staff Support | |
Online Support Community |
Support for Students
CCC Helpdesk | Toll Free: (877) |
Online Support Community | URL: www.ccchelp.info |
Documentation
The following product and user documentation is updated and published as needed with each Student Success Suite application release.
Product Documentation
Below is additional documentation (i.e., CCCCO legal opinions, residency and/or education code citations, legislation citations, supplemental information, etc.) corresponding to this release.
Description | File or Link |
---|---|
2022-2023 CC Promise Grant Application (English) | |
2022-2023 CC Promise Grant Application (Spanish) | |
2022-2023 Type B Income Table | |
Bill Text - AB 703 - Public postsecondary education: fee waiver for exonerated persons. | https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB703 |
Data Dictionaries & User Guides
All Data Dictionaries and User Guides for this release are posted in the CCCApply Public Documentation space.
Description | Doc Version / FILE | Format | Release | Date Published |
---|---|---|---|---|
2022-2023 CC Promise Grant Online Application Specification & Data Dictionary | v.2022-2023 | Release 6.9.0 | TBD | |
v.2022 | ONLINE | Release 6.9.0 | 12-15-2021 | |
V.2022 | ONLINE | Release 6.9.0 | 12-15-2021 | |
v.2022 | ONLINE | Jasper V 6.0.1 | Fall 2021 | |
V.2022 | ONLINE | Release 6.9.0 | Fall 2021 | |
CCCApply Download Client Jar File V. | jar |
How To Articles & FAQs
Additional How To Articles and FAQs are posted to the CCC Support Services space and linked throughout this and other Student Success Suite college-facing sites.
Title | Description | Intended Audience |
---|---|---|
A step-by-step user guide for signing in to your OpenCCC Account and navigating the new Sign In page. | All Users | |
A step-by-step user guide for creating a new OpenCCC Account. | All Users | |
A step-by-step user guide for recovering your OpenCCC Account credentials and resetting your Password. | All Users | |
A step-by-step user guide for editing or updating your personal information in your OpenCCC Account. | All Users | |
Answers to Frequently Asked Questions (FAQs) and troubleshooting resolutions for users that encounter issues with their new OpenCCC Accounts. | Colleges, Support Reps |
College Documentation Sites
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Last Revision 04-26-2022