CC Promise Grant Online Application - Implementation FAQ
Q: What is the BOG Academic Year and how do we configure that setting for our college?
A: The BOG academic year is on the College tab in the Administrator (accessed by clicking CCCApply from the Select the application to manage drop-down list ->Select your college -> College tab -> Academic (BOG) Year). Please ensure the Academic (BOG) Year field is set correctly for your college.
Important: Even if the Academic (BOG) Year field shows the correct academic year for your college, you must click the Update button on the College tab in order to activate the setting. Otherwise, the year(s) will not display in the Application year to have your enrollment fees waived for drop-down list on the BOG application.
Q: Where do we go to enter test applications for the CC Promise Grant Online?
A: You can enter test applications for the CC Promise Grant Online at the following two URLs:
Pilot Environment:
https://pilot.bog.opencccapply.net/gateway/bog?cccMisCode=XXX (replace xxx with your college MIS code)
Production Environment:
This is the link that will replace (or will be added to) any URLs on your college website when you go live. This URL will also replace the URL that goes to the XAP application on cccapply.org on the day you go live.
(Replace xxx with your college MIS code.)
Q: What URL should our students use to submit a CC Promise Grant Online application?
A: Once your college is live on the CC Promise Grant Online application, your students will access is directly from your website. The URL they will use is unique to your college. Click the links below to obtain your college's Pilot and production application URLs.
Pilot Environment:
https://pilot.bog.opencccapply.net/gateway/bog?cccMisCode=xxx (replace xxx with your college MIS code)
Production Environment:
This is the link that will replace (or will be added to) any URLs on your college website when you go live. This URL will also replace the URL that goes to the XAP application on cccapply.org on the day you go live.
(Replace xxx with your college MIS code.)
Q: What do we need to change on our college website for students to access the BOG application?
A: If you currently have a CC Promise Grant Online application link, or want a CC Promise Grant Online application link on your college website, you must update or add it.
The contents of the messaging and communication to students is determined strictly by college administration and related stakeholders.
Q: Is there a self-service support site for students?
A: Yes. Students can search through FAQs and request support at ccchelp.info - the community-powered support site for the California Community Colleges.
Q: If students go directly to CCCApply.org, can they get to our college's CC Promise Grant Online application?
A: Yes. The CCApply.org site will be changed (by the Tech Center) on the day you go live to go to the new system for CC Promise Grant Online applications for your college. If you are not currently using the XAP CC Promise Grant Online application, your college will be added to cccapply.org.
Q: How do we migrate our historical XAP CC Promise Grant Online student applications into the CCC Report Center?
A: The CCC Tech Center, XAP, and Unicon are migrating CC Promise Grant Online student applications to the CCC Report Center. For more information, contact Staff Support: staffsupportccctc@openccc.zendesk.com.