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Contents

Table of Contents
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Schedule

Description

Date & Time

Status

Product Release Version(s)

January 28, 2022

Status
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Pilot Release

December 2021

Status
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titlelive

Release Type

Major Release / Upgrade

Tip

Watch this page for regular updates and more information as it is made available on the upcoming release.


Release Overview

As part of the systemwide Student Success Initiative, this release is coordinated across all Student Success Suite products and services and is intended to provide continuity and cohesion to the student onboarding experience overall.

  • Major, coordinated release to support a cohesive integration of the new OpenCCC system

Tip

Stay Informed On Release Activities: Register for an account on CCCTechnology.info and set your Profile Notifications to follow the CCCTC System Alerts category posts, today.

Changes At-A-Glance

Product & Service

Brief Description

Is Any College Action Required?

CCPG Database Updates

2022-2023

No

Data Field Changes

New data fields have been added to the CCPG submitted application output. All data element details are documented in the CCPG DED.

COVID-19 Death Eligibility

<eligCovidDeath>

Exonerated for Crime or Pardon Eligibility

<eligExoneratedCrime>

OpenCCC 2.0 Account fields

See list of new fields below.

Logic Changes

Responses to new questions (see above) have been included in the Method A Eligibility logic.

If user answers “Yes” or True to either or both questions, the <elig_method_a> flag is triggered, which is used in the final elig_BOGFW status.

Data Delivery Updates

New CCPG fields (see above) and SSN fields are downloadable and deliverable to staging table via SuperGlue.

SuperGlue for Apply (CCPG)

  • New OpenCCC Account system data fields will now be delivered to colleges that have implemented SuperGlue for Apply in Version 1.0.

  • The SuperGlue College Adapter v.4.1 is available to be deployed to SuperGlue for Apply colleges and will begin delivering new Version 1.0 data fields with the SSS V.1.0 release.

YES

Download Client*

New data fields have been added to CCCApply Download Client. Colleges must update DLC jar file to receive data.

YES

New Jar File:

Note

CCCApply Report Center

New data fields will be added to the CCCApply Report Center in June 2022.

NO

CCC Data Warehouse Report Server

New data fields have been added to the CCC Data Warehouse Report Server.

NO

Bug Fixes

Deliver Social Security Number Data Fields with Submitted Applications

All original SSN/TIN data fields from the legacy OpenCCC Account system will continue to be delivered across all data delivery systems for the CC Promise Grant online application.

The fields that will be delivered are:

  • ssn

  • ssn_no

  • ssn_exception

  • ssn_type

NO

Changes to CCPG User Interface

NO

New Question Added to Special Eligibilities Page: COVID-19 Death Eligibility

New question appears on the Special Eligibilities page:

Have you

NO

New corresponding data field added to the CCPG database: <eligExoneratedCrime>

New Question Added to Special Eligibilities Page: Exonerated for Crime/Pardon Eligibility

New question appears on the Special Eligibilities page:

Have you

NO

New corresponding data field added to the CCPG database: <eligCovidDeath>

Changes Implemented with New Account System

The following changes were made across all CCCApply applications, including the CCPG:

  • The Edit Account service was removed from inside the CCCApply applications, including the CCPG. All edits to the user’s Account must be made directly in the OpenCCC Account system.

  • The former “Account Information/Mailing” page was renamed the Profile page in all CCCApply applications, including the CCPG.

  • The display of the user’s current OpenCCC Account information was moved from the application to the My Applications pages.

  • The questions collecting the user’s Previous/Other Name - if applicable - was removed from the OpenCCC Account system and onto the new Profile page in all CCCApply applications, including the CCPG.

NO

Changes to the CCPG User Interface

New Special Eligibilities Questions

Two new questions have been added to the Special Eligibilities page

Documentation

Product and user documentation has been updated to reflect the changes implemented with the 2022-2023

annual

CCPG application.

New OpenCCC Account

The highlight of the Student Success Suite Joint Release Spring 2021 is the launch of the all new OpenCCC - the integrated student account system and federated identity initiative for all CCC systemwide technology applications. More than a mere upgrade, the new OpenCCC Account has been redesigned from top to bottom and integrated across all CCCTC systemwide technology applications. The new streamlined account creation and sign-in flow has fewer questions, more security, smarter account recovery options, and better data validation services than the legacy OpenCCC account system.

Info

See New Features & Benefits to Users for more information.

New Features & Benefits to Users

The NEW OpenCCC Account system delivers a faster, more secure and effective centralized student account across all integrated CCCTC products and services, including the .

  • Streamlined User Flow: Redesigned with a modern look & feel, the new “mobile first” UI design allows today’s students to create their accounts faster and easier, anytime, anywhere.

  • Increased Security: New multi-factor authentication keeps personal information and credentials secure.

  • Improved Data Validation: Better accuracy validation, and all new ReCaptcha, validation ensures student email is unique across accounts and street address is recognized as a valid USPS address.

  • Faster Account Recovery: Easy to use account recovery system uses SMS text or email preference. No more security questions!

  • Preferred Language Option:User-friendly English and Spanish translation available.Improved Integration:Across Systemwide Products & Services

    Tip

    24/7 Support for Students - The CCC Helpdesk provides account recovery help for students by phone at (877) 247-4836, or via the CCCHelp.info online support community.

    Info

    Watch this space for more information, FAQs, and tutorial materials about the new OpenCCC Account system and what it means for college and students.

    Database Updates

    Consistent with each annual update, the backend database for the 2022-2023 CC Promise Grant online application was updated with the question changes, applicable dates, and other specific requirements provided by the CCC Chancellor’s Office:

    • 2022-2023 California College Promise Grant paper application

    • 2022-2023 Type B Income Table

    Data Field Changes

    OpenCCC Account Data Fields

    See the Changes to Data Fields & Data Deliverysection for a complete list of all new and deprecated Account data fields, as well as the data fields that were moved from the OpenCCC Account system to the CCCApply applications. Data dictionaries and user documentation detailing all data field specifications are published and linked in the User Documentationsection below.

    User Interface Changes

    The most significant changes being implemented to the CCCApply applications are related to the redesign and integration of the new Edit Account Profile service, including the display, review and edit functionality that ensures the user’s account information is up-to-date and accurate as it is passed to the college through the CCCApply submitted applications.

    These changes include moving the ability for users to view and edit their account information from inside the CCCApply applications to the My Applications page, the redesign and renaming of the Account Information page, and adding several account fields - which were removed from the OpenCCC Account Creation process - into CCCApply.

    In This Section:

    Note

    The changes described in this “Changes to All CCCApply Applications” section have been implemented in every CCCApply application, including the California Colleges Promise Grant application.

    Changes to the Edit Account Process in CCCApply

    The most significant change being implemented to the CCCApply applications is the redesign of the Edit Account system and the ability for users to review and edit their OpenCCC account information from a page within the CCCApply application(s) itself. The new implementation has removed the Review Your OpenCCC Account display and link from the Account Information page and moved the section to the My Applications page; thus asking the user to ensure their account information is current and accurate before resuming or starting a new application. NoteNote: Users also have access to their OpenCCC Account at any time from the Settings menu in the header of all CCCApply application pages.

    NO


    CCPG Database Updates

    Consistent with each annual update, the backend database for the 2022-2023 CC Promise Grant online application was updated with the question changes, applicable dates, and other specific requirements provided by the CCC Chancellor’s Office:

    • 2022-2023 California College Promise Grant paper application

    • 2022-2023 Type B Income Table


    Data Field Changes

    A number of data field changes affect colleges using the CC Promise Grant online application, including new and deprecated fields from the CCPG data output. These changes are detailed in the table below.

    Application / Service

    Data Element

    Change

    SuperGlue

    Downloads / DLClient

    CC Promise Grant Application

    <eligCovidDeath>

    Added to CCPG database

    CC Promise Grant Application

    <eligExoneratedCrime>

    Added to CCPG database

    OpenCCC Account System

    <acceptedTerms>

    Added to CCPG output

    Accepted Terms of Use

    <acceptedTermsTimestamp>

    Added to CCPG output

    Preferred Method of Contact

    <preferredMethodOfContact>

    Added to CCPG output

    Phone Type

    <phoneType>

    Added to CCPG output

    Email Verification

    Added to CCPG output

    Email Verification Timestamp

    Phone Verification

    Phone Verification Timestamp

    Main Phone Authorized Text Message

    Deprecated (No longer used)

    Fields will pass blank or null values

    Main Phone Extension

    Deprecated (No longer used)

    Fields will pass blank or null values

    No First Name

    Deprecated (No longer used)

    Fields will pass blank or null values

    No Middle Name

    Deprecated (No longer used)

    Fields will pass blank or null values

    Preferred Middle Name

    Deprecated (No longer used)

    Fields will pass blank or null values

    Preferred Last Name

    Deprecated (No longer used)

    Fields will pass blank or null values

    Second Phone Number

    Deprecated (No longer used)

    Fields will pass blank or null values

    Second Phone Number Auth Text Message

    Deprecated (No longer used)

    Fields will pass blank or null values

    Second Phone Extension

    Deprecated (No longer used)

    Fields will pass blank or null values

    Second Phone International

    Deprecated (No longer used)

    Fields will pass blank or null values

    Note

    Note about deprecated fields: Following the Student Success Suite v.1.0 release in January 2022, a number of data fields no longer collected in the new OpenCCC Account (2.0) system. Although deprecated fields will remain stored in the Apply and CCPG databases, legacy data cannot be updated by users through the new Edit Account interface.

    Tip

    Data Documentation: All specifications and data element details are documented in the 2022-2023 CCPG DED.

    OpenCCC Account Data Fields

    See the Changes to Data Fields & Data Deliverysection for a complete list of all new and deprecated Account data fields, as well as the data fields that were moved from the OpenCCC Account system to the CCCApply applications. Data dictionaries and user documentation detailing all data field specifications are published and linked in the User Documentationsection below.


    Logic Changes

    Responses to new questions (see above) have been included in the Method A Eligibility logic.

    If user answers “Yes” or True to either or both questions, the <elig_method_a> flag is triggered, which is used in the final elig_BOGFW status

    For specifics, see Method A Logic in the Appendix A: Algorithms of the 2022-2023 California College Promise Grant Application Specification & Data Dictionary.


    Data Delivery Updates

    Delivery Mode

    Description of Updates

    Notes

    Download File / Download Client

    SuperGlue for Apply (CCPG)

    CCCApply Report Center

    CCC Data Warehouse Report Server


    Bug Fixes

    Problem Description

    Resolution

    Notes

    The user’s Social Security Number fields are no longer being delivered in the CCPG application output data.


    Changes to the CCPG User Interface

    Two New Questions Added to the Special Eligibilities Page

    Two new questions have been added to the Special Eligibilities page with the 2022-2023 annual application.

    New Question

    Page Location

    Data Field

    Onscreen Label / Prompt Text

    Validations / Logic

    Exonerated for Crime/Pardon Eligibility

    Special Eligibilities

    <eligExoneratedCrime>

    COVID-19 Death Eligibility

    Special Eligibilities

    <eligCovidDeath>

    Changes to OpenCCC Account / Edit Account

    The highlight of the Student Success Suite Joint Release Spring 2021 is the launch of the all new OpenCCC - the integrated student account system and federated identity initiative for all CCC systemwide technology applications. More than a mere upgrade, the new OpenCCC Account has been redesigned from top to bottom and integrated across all CCCTC systemwide technology applications. The new streamlined account creation and sign-in flow has fewer questions, more security, smarter account recovery options, and better data validation services than the legacy OpenCCC account system.

    Info

    See New Account Features & Benefits to Users for more information.

    Tip

    24/7 Support for Students - The CCC Helpdesk provides account recovery help for students by phone at (877) 247-4836, or via the CCCHelp.info online support community.

    Info

    Watch this space for more information, FAQs, and tutorial materials about the new OpenCCC Account system and what it means for college and students.


    Other Important Interface Changes from New OpenCCC Account System

    The most significant changes implemented to the CCCApply applications, including the CC Promise Grant online application, are related to the redesign of the Edit Account service removed from the CCCApply applications with the release of the Student Success Suite V.1.0 release in January 2022. These changes include the display, review, and edit Account functionality that ensures the user’s account information is up-to-date and accurate as it is passed to the college through the CCCApply submitted applications.

    These changes include moving the ability for users to view and edit their account information from inside the CCCApply applications to the My Applications page, the redesign and renaming of the Account Information page, and adding several account fields - which were removed from the OpenCCC Account Creation process - into CCCApply.

    Links to SSS V.1.0 Release Notes:

    Changes to the Account Information Page in CCCApply

    As part of the new OpenCCC Account integration with CCCApply, the following changes to the Account Information page were made consistently across each of the CCCApply applications.

    Warning

    BEFORE: The Old Account Information Page

    • The Account Information page appeared in every CCCApply application, including the CC Promise Grant application.

    • The top section of the page - known as the Review OpenCCC Account Information - which displayedtheuser’s existing account information details and a link to edit their account data as needed.

    • Any edits made to their account information were stored and passed to the college with the application data at the time of submission.

    Tip

    AFTER: The New Profile Page

    • The previous Account Information page has been redesigned and is now called the Profilepage.

    • The Profile page will now appear in every CCCApply application, including the CC Promise Grant.

    • The Review OpenCCC Account Information section has been moved to the My Applications page.

    The Previous/Other Name Fields

    • As part of the OpenCCC Account redesign, the “Previous Name” question (and all associated data fields) has been moved to the Profile page in all CCCApply applications.

    • No changes were made to the data fields or the question format, conditions, or error validations.

    Changes to the My Applications Page

    Consistent with the changes made to align with the new OpenCCC Edit Account system and the legacy edit account modules in CCCApply, the new My Applications page in CCCApply features the new Account Information section display and “Edit My Account” link to OpenCCC.

    New My Applications Page Interface Design

    • New modern interface design and user flow, consistent with all Student Success Suite applications.

    • Settings menu includes English/Spanish language toggle and link to OpenCCC Account.

    New Account Information Section & Account Integration

    • New Account Information section and data integration displays the user’s existing account information and link to the OpenCCC Edit Account system.

    • Logic added to display a user notification message if account data is older than 120 days, encouraging the user to review and update their information if needed.

    Back to Top


    Social Security Number Question Moves to the CCCApply Profile Page

    The new Social Security Number question recently redesigned in 2020 in its legacy position in the legacy OpenCCC Account system (release 6.6.0) has been moved to the new Profile page in the CCCApply Standard & Noncredit Application (only).

    Social Security Number Question Notes

    • New streamlined layout design released in 2020

    • Question moved to the new CCCApply Profile page in the Standard & Noncredit App only

    • No changes were made to onscreen text or Help language

    • SSN information from existing accounts will be auto-populated into CCCApply if available

    • No changes were made to the existing SSN data fields

    • Data fields will continue to pass to college through Standard & Noncredit App downloads/Glue

    Note

    NOTE: Social Security Number information will ONLY be collected in the CCCApply Standard & Noncredit Applications.

    Back to Top


    Changes to Data Fields & Data Delivery

    The sections below outline details about the data fields and delivery changes being deployed in this release (Student Success Suite Release 1.0).

    New Data Fields

    Several new data fields have been added to the OpenCCC 2.0 Account system. In the launch of the new system:

    • New fields will be delivered via Glue for Apply in the first release, and

    • All new fields will be added to the CCCApply Report Center in subsequent release(s), but

    • None of the new fields will be added to the CCCApply Download Client.

    Note

    New fields will NOT be added to the CCCApply Download Client (See CCCApply Download Client Begins End-Of-Life Cycle.)

     

    New Data Fields

    Application

    User Required

    Brief Description

    Glue for Apply

    Download Client

    Admin Rules

    Preferred Method Of Contact

    OpenCCC

    Required

    Used to indicate the user’s preference between their email address or mobile phone number to verify their identity during account creation.

    Only one value is stored as <preferred_contact>, but both methods can be verified.

    (plus)

    (minus)

    (minus)

    Deprecated Data Fields (NO LONGER IN USE)

    As part of the production deployment of the Student Success Suite v.1.0 in January 2022, the following data fields below are no longer collected in the OpenCCC Student Account system and will no longer be passed to colleges with new CC Promise Grant submitted applications data. Although deprecated fields will remain stored in the CCCApply databases, legacy data cannot be updated by users through the new Edit Account interface.

    • Main Phone Extension

    • Main Phone Authorized Text Message

    • No First Name (flag)

    • No Middle Name

    • PIN Number

    • Preferred Middle Name

    • Preferred Last Name

    • Second Phone Number

    • Second Phone Number Extension

    • Second Phone Authorized Text Message

    • Second Phone International

    • Security Questions 1 - 3

    Info

    Important: All data field changes - including deprecated fields - across all SSS applications are backwards compatible with your existing data downloads and SuperGlue for Apply implementations. However, all newdata fields are only being added to SuperGlue for Apply (SGv1.4.0).

    Note

    The new OpenCCC Student Account system (2.0) has been designed to impose minimal impacts on colleges using CCCApply, the CC Promise Grant application, and CCC MyPath. All user account data - including contact information and personal information fields, remain integrated with existing applications and will continue to be stored and passed to colleges via SuperGlue for Apply, the CCCApply Report Center, and CCCApply downloads.

    Data Delivery With Download Client File

    Two new data fields were added to the database and Download Client for 2022-2023 CCPG:

    • <elig_exonerated_crime>  (See new question "Eligible for Exonerated Persons" above.)

    • <elig_covid_death>  (See new new question "Eligibility for COVID-19 Death" above.)

    Download Client Jar File v.6.9.0

    Data Delivery With SuperGlue for CCPG

    As of July 1, 2022, all new CC Promise Grant application and OpenCCC Account data will be delivered to colleges through the SuperGlue for Apply service only. The CCCApply Download Client will remain operational for existing/legacy data fields, but will not include any new data.

    Between now and June 30, 2022, only new state legislative or MIS mandated fields - including the 2022-2023 CC Promise Grant application - will be added to the Download Client. All other non-mandated fields will be available through SuperGlue for Apply only.

    Tip

    Get Started on Your SuperGlue for ApplyImplementation
    Get ready for real-time delivery of CCCApply application data directly to your college ERP/SIS! Contact your College Relationship Manager (CRM) at the CCCTC Enabling Services office to schedule a demo and get started on your implementation of SuperGlue for Apply today .

    Note

    CCCApply Download Client Begins End-of-Life Cycle

    In FY2021-22, the CCC Tech Center began outlining steps to sunset the CCCApply Download Client as a supported data delivery service for the CCCApply applications. End-of-life activities include moving the Download Client to maintenance mode and communicating to colleges that all only new state legislative and MIS mandated data fields will be added to the Download Client moving forward. OpenCCC and CCCApply application data fields will only be delivered via the SuperGlue for Apply service.

    As a reminder, the CCCApply Download Client is backwards compatible and will still be able to deliver data for existing Account and CCCApply data fields.

    Tip

    For more information, contact College Staff Support or visit the CCCTechnology.info online support community.

    Back to Top


    Implementation & Support 

    To get started with adoption or deployment of any or all of the Student Success Suite technology solutions provided through the CCC Technology Center, free implementation and support services are available through the CCCTC Enabling Services division. To get started, contact your College Relationship Manager who will guide you every step of the way.  

    Enabling Services

    Adoption & Implementation Services

    Email: crms@ccctechcenter.org

    College Support Services

    Email: staffsupportccctc@openccc.zendesk.com

    Support for Colleges

    College Staff Support

    Email: staffsupportccctc@openccc.zendesk.com

    Online Support Community

    URL: www.ccctechnology.info

    Support for Students

    CCC Helpdesk

    Toll Free: (877)  
    Email:  support@openccc.net

    Online Support Community

    URL: www.ccchelp.info


    Documentation

    The following product and user documentation is updated and published as needed with each Student Success Suite application release.

    Product Documentation 

    Below is additional documentation (i.e., CCCCO legal opinions, residency and/or education code citations, legislation citations, supplemental information, etc.) corresponding to this release. 

    Description

    File or Link

    2022-2023 CC Promise Grant Application (English)

    2022-2023 CC Promise Grant Application (Spanish)

    2022-2023 Type B Income Table

    Bill Text - AB 703 - Public postsecondary education: fee waiver for exonerated persons.

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB703

    Data Dictionaries & User Guides

    Info

    All Data Dictionaries and User Guides for this release are posted in the CCCApply Public Documentation space.

    Description

    Doc Version / FILE

    Format

    Release

    Date Published

    2022-2023 CC Promise Grant Online Application Specification & Data Dictionary

    v.2022-2023

    PDF

    Release 6.9.0

    TBD

    CCCApply Administrator User Guide

    v.2022

    ONLINE

    Release 6.9.0

    12-15-2021

    SuperGlue for Apply Data Table Mappings

    V.2022

    ONLINE

    Release 6.9.0

    12-15-2021

    CCCApply Report Center User Guide

    v.2022

    ONLINE

    Jasper V 6.0.1

    Fall 2021

    CCCApply Download Client User Guides

    V.2022

    ONLINE

    Release 6.9.0

    Fall 2021

    CCCApply Download Client Jar File V.

    jar


    How To Articles & FAQs

    Info

    Additional How To Articles and FAQs are posted to the CCC Support Services space and linked throughout this and other Student Success Suite college-facing sites.

    Title

    Description

    Intended Audience

    How to Sign In to Your OpenCCC Account

    A step-by-step user guide for signing in to your OpenCCC Account and navigating the new Sign In page.

    All Users

    How to Create a New OpenCCC Account

    A step-by-step user guide for creating a new OpenCCC Account.

    All Users

    How to Recover Your OpenCCC Account

    A step-by-step user guide for recovering your OpenCCC Account credentials and resetting your Password.

    All Users

    How To Edit Your OpenCCC Account

    A step-by-step user guide for editing or updating your personal information in your OpenCCC Account.

    All Users

    FAQ: Troubleshooting OpenCCC Account Issues

    Answers to Frequently Asked Questions (FAQs) and troubleshooting resolutions for users that encounter issues with their new OpenCCC Accounts.

    Colleges, Support Reps

    College Documentation Sites


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    Last Revision 04-26-2022