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Application Impacted | Impact or Change | Technical Tasks | Required or Optional |
|---|---|---|---|
CCCApply Standard Application | Spanish Translation in Supplemental Questions | Colleges that have implemented optional Supplemental Questions should be aware that they will be required to manage the translation of their custom text and add it to their Supplemental Questions XML file. | Optional |
CCCApply Standard Application | New question & data field added to Download Client: Question: Highest Grade Completed | Colleges using the CCCApply Download Client for data delivery will need to add the new data field to their Standard Application Format Definition XML file and run the Download Client Jar v.6.7.0 | Optional (backwards compatible) |
CCCApply Standard Application | New question & data field added to SuperGlue 3.7.0: Question: Highest Grade Completed | Colleges using Glue for CCCApply for data delivery will need to follow the implementation tasks outlined by the SuperGlue team in Glue for Apply 6.7.0. |
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Required Documentation & Links
Getting to the Pilot Environment
Colleges can begin previewing and testing the CCCApply 6.7.0 changes in the Pilot environment on March 4, 2020.
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Changes to the User Interface
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The Social Security Number enhancements provide a shortened
Required Documentation
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Changes to the Residency Logic
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Adding New Fields to the Download Client
Required Documentation
Required Documentation
The following documentation is required for the CCCApply Release 6.5.0 implementation plan:
CCCApply Standard & Noncredit Application Data Dictionary v.2019.2
CCCApply Administrator 2.0 User Guide
CCCApply Download Client User Guide v.2019.2
Additional Docs
All CCCApply Data Dictionaries
All CCCApply User Guides
Getting to the Pilot Environment
Pilot colleges can begin previewing and testing the CCCApply 6.5.0 pilot release items on May 31, 2019.
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Updating Your Download Client XML Files
In general, in order to download new and changed data fields and values that get deployed in CCCApply applications, you must first add and/or make changes to the fields in your application-specific Format Definition XML file(s) and update the existing (transfer-client.jar) file for current release.
For the 6.57.0 Pilot release, update your Standard Application Format Definition XML file with the data field changes specified in the New & Changed Data Fields table, above.
To ensure your CCCApply download files are always in synch with the latest release version, we recommend that all new and changed data fields be added to your download files (Format Definition XML) and replace/update the Download Client Jar file with each release. This should be done whether you plan to import the new fields to your college SIS system.
Update Your Pilot Download Client Jar File
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Follow the instructions in the Pilot CCCApply Download Client User Guide.
| Note |
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Please be sure to backup your files before downloading new ones. |
Update the Production Download Client Jar File
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Follow the instructions in the CCCApply Download Client User Guide.
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Pilot Release: Feedback & Support
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S4 - Low impact or cosmetic issue
Level | Issue Type | Description | Operations Priority | Feedback Process |
|---|---|---|---|---|
S1 | Application / service is unavailable. | Pilot college cannot access the Noncredit application in the Pilot environment using their custom URL | 24-48 hr response | Email details to College Support Services: staffsupportccctc@openccc.zendesk.com |
S1 | Application / service is unavailable. | Pilot college cannot access the Noncredit application due to error message | 24-48 hr response | Email details to College Support Services: staffsupportccctc@openccc.zendesk.com |
S2 | Required business process is prevented from being used. No workaround is available | Pilot college identifies a critical bug in the Noncredit app user interface or backend systems that prevents implementation or testing | 24 - 72 hr response | Email bug information to College Support Services: staffsupportccctc@openccc.zendesk.com |
S3 | Less important business process is impacted and/or workaround is available. | Pilot college identifies a non-critical bug in the Noncredit app user interface or backend that does not prevent implementation or testing | 1 week response | Email bug information to College Support Services: staffsupportccctc@openccc.zendesk.com |
S2 | Must Have Requirement Required business process is prevented from being used. No workaround is available | Pilot college identifies a missing IT or business requirement per state, federal or local mandate (example: AB 3101) | 1 week response | Use Change Requirement template Pilot college documents requirement(s) via Change Requirement form template; sends as link or attachment to Pilot Project Manager to be prioritized for bi-weekly meeting agenda. |
S4 | Nice to Have Request Low impact or cosmetic issue | Pilot college identifies a med/high-priority change enhancement to the MVP application | 2 week response | Use Change Request template Pilot college submits change requirement(s) using Change Request form template; send as link or attachment to Pilot Project Manager to be prioritized for bi-weekly meeting agenda. |
S4 | Delighter Enhancement Low impact or cosmetic issue | Pilot college identifies an enhancement to the user interface or backend service(s) that includes unauthorized feature development (Out of FY scope) | 2 - 4 week response | Pilot college submits change request(s) using Change Req form template; send as link or attachment to Pilot Project Manager to be prioritized for committee review. |
S5 | Request for Implementation Support | Pilot college requests advice and/or general support for IT implementation, operations, best practices, and/or additional help from Product management, support services, other college pilots, or general colleges - in support of the new project. | 24 - 48 hr response Depending on item; TBD | POST FEEDBACK or QUESTIONS on the CCC Support Site Pilot colleges should review all CCCApply community board discussions before posting a new support request or question on the College Support Site: CCCTechnology.info |
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Incidents encountered during Pilot Project testing in the Pilot environment - especially during a pre-production release period - should be reported immediately to the College Support Services team - to be resolved as quickly as possible.
College Support Services via the Staff Support email: staffsupportccctc@openccc.zendesk.com
NOTE: If you report an issue to the Support team by email, please cc: Patty Donohue, CCCApply Product Manager, pdonohue@ccctechcenter.org
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Change Request Form Templates
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High-Priority Change Requirement Form
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