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Online Meeting Information

This meeting will be held online via Zoom.

Panel
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titleMeeting Information

Date    Tuesday, February 11, 2020

Time   1:00 pm - 3:30 pm

Location  ONLINE

Expand
titleClick here to see the Zoom meeting information...

Zoom Information

Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851
Use VoiP or Call TOLL Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.

Agenda

TIMEDESCRIPTION1:00 pm

Roll Call & Introductions

News & UpdatesDashboard StatsWebinar SeriesSpam Filter Service Update - News, Performance Overview & SurveyMyPath UpdateCCCApply Roadmap & Development

Spring 2020 (6.7.0) Release Recap

  • Spring 2020 Release 6.7.0
  • Pre-Release Webinar - Wednesday, March 11 at 12:00pm 
  • Pilot Release announcement coming this week

Roadmap

  • CO Styles Alignment - Quick Peek
  • Legislative Updates
  • Change Requests
  • CCCApply Redesign
  • Milestones: Progress Made Addressing Key Concerns
2:00 pmSummary of CCCApply Sub-Committee Meetings - December 2019 

Language Enhancements - Part 1

Language Enhancements - Part 2

In-Progress Application Data ProjectCCCApply Administrator Bugs & EnhancementsNoncredit Application Spam Filter 3:10 pm

Change Requests Pending: Need Requirements

2019 Legislative Update3:25 pm
  1. Schedule 2020 quarterly online meeting schedule
  2. Schedule Sub-Committee Meetings

3:30 pm

Close Meeting - Next meeting reminder

Roll Call
Expand
styleHeading 2
titleRoll Call

2020
CCCApply USER GROUP MEMBERS

Name

District

Name

District

Name

District

Ali Salinas (IT)Riverside City College - RCCDHang LeSanta Ana College (RSCCD)

Quyen Lu/Wanda Wong

San Francsico CCDAnna SalazarLos Angeles CCD - ELAC

Joshua Rosales

El Camino CCD

Richette Bell

Compton CCD

Angela Embry 

El Camino CCD

Karen Sea
Samantha Powell

San Joaquin-Delta CCD

Rozen Bondoc

Chabot-Las Positas

Ben Guzman

South Orange CCD

Leigh Ann Unger

Rio Hondo District

Satish Warrier

Contra Costa CCD

Betty Glyer-Culver

Los Rios CCD

Mark DeAsis

Riverside CCD

Stephanie Murguia

Cerritos CCD

Chris Truong
Kevin KawaRancho Santiago CCD
SACMaryLou LeybaSan Francisco CCDStacey FollowillChabot-Las PositasChristian AlvaradoSouth Orange CCD -SaddlebackMaury PearlLos Angeles CCDTina Mani San Joaquin Delta CCD

Los Rios CCD

Online Meeting Information

This meeting will be held online via Zoom.

Panel
borderColor#93BB6F
bgColor#FFFFFF
borderWidth1
titleBGColor#D3E3C4
borderStylesolid
titleMeeting Information

Date    Tuesday, February 11, 2020

Time   1:00 pm - 3:30 pm

Location  ONLINE

Expand
titleClick here to see the Zoom meeting information...

Zoom Information


Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851


Use VoiP or Call TOLL Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.



Agenda

TIMEDESCRIPTION
1:00 pm

Roll Call & Introductions


News & Updates


General Update


Upcoming Events


Spam Issue Update


MyPath Update

CCCApply Roadmap & Development


Goals & Milestones


Spring 2020 (6.7.0) Release Recap




Roadmap

  • CO Styles Alignment - Quick Peek
  • Legislative Updates
  • Change Requests
  • CCCApply Redesign
  • Milestones: Progress Made Addressing Key Concerns

2:00 pmSummary of CCCApply Sub-Committee Meetings - December 2019 


Language Enhancements - Part 1

Language Enhancements - Part 2




In-Progress Application Data Project


CCCApply Administrator Bugs & Enhancements


Noncredit Application 


Spam Filter 
3:10 pm

Change Requests Pending: Need Requirements




2019 Legislative Update
3:25 pm
  1. Schedule 2020 quarterly online meeting schedule
  2. Schedule Sub-Committee Meetings

3:30 pm


Close Meeting - Next meeting reminder



Roll Call

Expand
styleHeading 2
titleRoll Call


2020
CCCApply USER GROUP MEMBERS


Name

District


Name

District


Name

District


Ali Salinas (IT)Riverside City College - RCCD
Hang LeSanta Ana College (RSCCD)

Quyen Lu/Wanda Wong

San Francsico CCD

Anna SalazarLos Angeles CCD - ELAC

Joshua Rosales

El Camino CCD


Richette Bell

Compton CCD


Angela Embry 

El Camino CCD


Karen Sea
Samantha Powell

San Joaquin-Delta CCD


Rozen Bondoc

Chabot-Las Positas


Ben Guzman

South Orange CCD


Leigh Ann Unger

Rio Hondo District


Satish Warrier

Contra Costa CCD

Betty Glyer-Culver

Los Rios CCD


Mark DeAsis

Riverside CCD


Stephanie Murguia

Cerritos CCD


Chris Truong
Kevin Kawa		Rancho Santiago CCD
SAC
MaryLou LeybaSan Francisco CCD
Stacey FollowillChabot-Las Positas

Christian AlvaradoSouth Orange CCD -Saddleback
Maury PearlLos Angeles CCD
Tina Mani San Joaquin Delta CCD


Los Rios CCD


Michael WardRancho Santiago CCD

Tuyen Nguyen

Rancho Santiago CCD


Clark Ray

Santa Rosa CCD


Michelle PenaKern CCD

Vince Orton

Cerritos CCD


Craig Hayward

Kern CCD
Mitchell LeahySanta Rosa CCD
Will MinnichSan Mateo CCD

Greg Aycock (research)Riverside CCD (Norco)
Olivia Alvarado -IT
Martha Rios (sub)		Los Angeles CCD
Catherine FrostContra Costa CCD

Hieu HoangEl Camino CCD
Pam MerySan Francisco CCD

Jasmine Robinson

San Mateo CCD

Janice Love (research)

Rancho Santiago CCD


Paulette LinoChabot-Las Positas CCD
Gerlie JeltemaSouth Orange CCD








CHANCELLORS OFFICE & CCC TECHNOLOGY CENTER

Gary Bird

CCCCO


Patty Donohue

CCCTC - CCCApply





Tim Calhoon

CCCTC


Jennifer ColemanCCCTC
Jane LinderCCCTC - SuperGlue

Barney GomezCCCCO
John SillsCCCTC - OpenCCC
Mike CarusoCCCTC - MyPath




Roberto FuentesCCCTC - Support Svc
Merrie Wales CCCTC - Support Svc


Info

All User Group members above are members of the CCCAPPLYSTEERING listserv.  Email:  cccapplysteering@listserv.cccnext.net



News & Updates

Submitted Application Cycle

See /wiki/spaces/PD/pages/173725262

July 2017 - June 2018 Weekly Application Cycle

  • Late February / Early March
  • Mid September / Early October

Time to Completion Data


CCCApply Adoption




Spam Filter

Project

Update

  • Update on Spam Filter Service Issue 
  • Review Current Performance
  • Spam Filter Whitepaper & MemoCommunication coming from CCCTC and Chancellor's Office
    • White Paper & CO Memo
  • Monthly College Spam Filter Discussion
  • Support for Colleges Finding False Negatives 

July 1, 2019 - Feb 10, 2020 = 192,674 spam apps.  TOTAL = 2,332,072


Current Performance

Our Despite the recent uptick in fraud, the most recent numbers from the machine learning data science team is that the CCCApply spam filter service is accurately identifying and filtering 96% of all fraud across all colleges.

Colleges From colleges that are diligently manage the model's learning capability by tagging the applications managing (tagging) the applications suspended by the model, we find the filter is 99% accurateperforming at 99% accuracy. 


CCCApply Fraudulent Applications White Paper | January 2020

In an effort to reduce the number of incoming fraudulent applications through CCCApply, the CCC Information Security Center has published a two-part white paper exploring the leading causes behind the ongoing fraud craze, and a step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges.  

ItemDescriptionDocument Link
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namecccapply-whitepaper-02042020.pdf
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WHITE PAPER: Reducing Fraudulent CCCApply Applications A Guide for California Community Colleges | January 2020cccapply-whitepaper-02042020.pdf
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namecccapply-whitepaper-tutorials-02042020.pdf
height150

TUTORIAL: Restricting .edu Email Access A Guide for California Community Colleges | January 2020


A step-

Underlying Causes

(Taken from the CCCApply White Paper (see below))

In order to combat fraudulent applications, it is important to understand the motivation of the bad actors who submit them. Investigation has shown that most of these applicants are seeking to obtain an academic email address, otherwise known as a “.edu” email account, which may be used for financial gain or myriad other benefits, including:

  • Sell to other bad actors
  • Obtain free software licenses
  • Get confirmations of residency
  • Use residency to get California IDs
  • Potential for serious security attacks

It is widely discussed on hacking forums that most California community colleges generate a .edu email address for a student minutes to hours within receipt of a completed application. Fraudulent applicants receive a fully functioning .edu email account without ever having to register for classes or even attend orientation.

CCCApply Fraudulent Applications White Paper | January 2020

In an effort to reduce the number of incoming fraudulent applications through CCCApply, the CCC Information Security Center has published a two-part white paper exploring the leading causes behind the ongoing fraud craze, and a step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges

. To request a copy of the document, please contact Omer Usmani, ousmani@ccctechcenter.org, at the CCC Information Security Center.cccapply-whitepaper-tutorials-02042020.pdf

Support:  Send Us Your False Positives

If your college identifies a quantity (20 or more) of fraud applications that were NOT caught and suspended by the spam filter, please send them to us using the instructions below.

Info

SPAM Drop File Information

Please provide bulk fraudulent applications in the format specified below:

  • File Format = .TXT
  • File Naming Convention = CollegeMISCode_Fraud_mmddyy.txt
  • Confirmation #  (only1 confirmation # per line)
Info

CCCApply College Spam Survey

CCCApply Spam Survey - Please complete the Spam Survey

CCC MyPath

Update 

Roadmap & Development

Goals & Milestones: Addressing Key Concerns

GOALMILESTONE & OUTCOMETIMELINEAB3101:  Shorten & Streamline Standard Application
  1. Work completed in FY18/19
  2. Work completed in Fall 2019
AB3101:  Eliminate Residency Requirement for Noncredit Students Deliver CCCApply on mobile-friendly devicesSupport ESL/Spanish-speaking Students Using CCCApply. Promise GrantDeliver CCCApply data to colleges sooner to minimize abandonmentImprove OpenCCC Account system (remove barriers)Continuous improvement - more frequent updates

CCCApply 6.7 - Spring 2020

2020 Development Roadmap (Tentative Projects for FY19/20)

Release Highlights

Internationalize CCCApply Applications (Spanish)

  • Spanish-language translation throughout Standard & Noncredit Applications
  • Spanish-language translation throughout International Application
  • Spanish-language translation throughout the Promise Grant Application

Enhance OpenCCC (Legacy 1.0)

  • Mobile-friendly User-Interface
  • Spanish-language translation throughout the OpenCCC Account creation & recovery 

Revised the Social Security Number Question - New Language & Layout

  • Shortened and streamlined all onscreen language, including legalese
  • Simplified the layout with unambiguous Yes/No format
  • Removed SSN Type and SSN Exceptions from layout
  • No backend data field changes - No IT hassles for colleges

Changes in the HS Transcript Information Section

  • Implement new question and data field: Highest Grade Completed
  • Remove Completed Eleventh Grade question from UI and deprecate data field
  • Expand display conditions for "all US high school graduates or equivalent" 

CCCApply Redesign Enhancements

  • Removed residency flag for California homeless applicants that don't provide address(es)
  • Language Updates to Support Undocumented Students - Part 1
  • Replaced AB540 Eligibility Affidavit on Special Links Page
  • New California Dream Act Application Link on Special Links Page
  • Bug Fixes
Info
SuperGlue for Apply / MMPS - Find out more here
Finish up the CCCApply Redesign Project work -in compliance with AB 3101
  • Work completed in FY18/19
  • Work completed in Fall 2019
    • Work planned for Spring 2020 (see below)
  • Implement industry-standard design principles and lessons learned from Student Journey Project, Ideas42 study and collaboration with partners (CCC Foundation, CCGI, Immigrants Rising, etc.)
    1. CCC Design Principles  AND  CCC Diagnosis Deck
      1. Student-centric design decisions
      2. Removing Barriers
      3. Student-User testing & feedback
  • Implement a process to get in-progress application data to college as early as possible to support college recruitment, student outreach and support during the application process
  • Compliance with state and federal statutory requirements
  • Continuous maintenance & support

    • FY19/20 Quarterly Release Schedule

    QuarterDateVersionScope / ItemsQ1 - Release Summary NotesOctober 16, 20196.6.0
    • Mobile Support for CCCApply Standard Application (and Noncredit)
    • Mobile Support for CCCApply International Application
    • Mobile Support for CC Promise Grant Application
    Q2 - ReleaseJan 1, 2020CCPG 2020
    • 2020-2021 CC Promise Grant Application Update
    Q3 - Release Summary NotesMarch 27, 20206.7.0
    • CCCApply Internationalization (Spanish) 
    • OpenCCC Mobile Support
    • Revised Social Security Number
    • Other Changes (see above)
    Q4 TBDTBDCO Styles Upgrade - Alignment across all student-facing applications

    Pending Change Requests

    • In-Progress Application Data Project
      • API - Administrator / Report Center
      • Glue - Data Warehouse / SIS Staging Table
    • Administrator Enhancements
      • Majors
      • Rules
      • Archive
    • Remove language barriers for Undocumented Students Part 2 (Immigrants Rising Org)
    • Explore enhancements to Citizenship & Immigration Page
      • DACA students
      • No Documents 

    • Legal Language Onscreen Revisions

    Update on Other Projects

    CCCApply Report Center Upgrade

    • Working on ways to integrate our two instances into one
    • Doing backend work now to update authentication 
    • Customization requirements
    • No release timeline now but coming soon - Coming Soon!

    Data Sharing Projects with Partners

    • CCGI Data Sharing from Partner High Schools
    • Expanding Glue for Additional SIS Integration
    • Universal Auto-population API

    2020 Steering/User Group Meeting Schedule

    Date

    Time

    Description

    Location

    February 11, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - 2020 Q3OnlineApril 22, 2020TBD - Usually 12:00pmCACCRAO Conference 2020 - Sacramento Hyatt RegencyIn-Person - TBDCISOA 2020May 12, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - FY19/20 - Q4OnlineAugust 11, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - FY20/21 - Q1OnlineNovember 10, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - FY20/21 - Q1OnlineSub-Committees & Other CCCApply MeetingsCommitteeDateMeeting DateInvite & LINK 

    FY2018-19 Quarterly Release Schedule

    In 2018-2019, CCCApply implemented a quarterly release schedule at the request of the Chancellor's Office in order to meet deadlines against AB 3101.  

    Release Description / Link to Release Notes

    Version

    Scope Summary

    Q1 - Annual Update Release - September 2018

    6.2.0

    • CCCApply Redesign - Phase 1 - Release 1

    • Spam Filter Web Service

    • New CCC Administrator - Core Services - SSO Authentication

    • CCCApply Administrator 2.0 Upgrade

    • Meta Majors / Category Filter

    Q2 - Redesign Release - December 2018

    6.3.0

    • CCCApply Redesign - Phase 1 - Release 2

    • Race & Ethnicity Expansion Project

    • UI Styles & Branding Update - Part 1: Align with MyPath Styles

    • 2019-2020 Promise Grant (BOG) Application 

    Q3 - Redesign Release - March 2019

    6.4.0

    • CCCApply Redesign - Phase 1 - Release 3

    • Noncredit Application - Pilot Phase

    • Maintenance & Support (Bug Fixes)

    Q4 - Redesign Release - June 2019

    6.5.0

    InfoFor more information, see the CCCApply FY2018-2019 Annual Overview

    .  


    ItemDescriptionDocument Link
    View file
    namecccapply-whitepaper-02042020.pdf
    height150
    		WHITE PAPER: Reducing Fraudulent CCCApply Applications A Guide for California Community Colleges | January 2020cccapply-whitepaper-02042020.pdf
    View file
    namecccapply-whitepaper-tutorials-02042020.pdf
    height150

    TUTORIAL: Restricting .edu Email Access A Guide for California Community Colleges | January 2020

    A step-by-step tutorial describing three methods of restricting use of .edu accounts is available to California community colleges. To request a copy of the document, please contact Omer Usmani, ousmani@ccctechcenter.org, at the CCC Information Security Center.

    		cccapply-whitepaper-tutorials-02042020.pdf


    What else are we doing?

    Monthly Discussions - Third Monday of each month.  Next meeting = March 16 at 3pm

    Support:  Send Us Your False Positives

    If your college identifies a quantity (20 or more) of fraud applications that were NOT caught and suspended by the spam filter, please send them to us using the instructions below.

    Info

    SPAM Drop File Information

    Please provide bulk fraudulent applications in the format specified below:

    • File Format = .TXT
    • File Naming Convention = CollegeMISCode_Fraud_mmddyy.txt
    • Confirmation #  (only1 confirmation # per line)


    Info

    CCCApply College Spam Survey

    CCCApply Spam Survey - Please complete the Spam Survey


    CCC MyPath

    Update 


    Roadmap & Development


    Goals & Milestones: Addressing Key Concerns


    		GOALMILESTONE & OUTCOMETIMELINE

    		AB3101:  Shorten & Streamline Standard Application
    1. Work completed in FY18/19
    2. Work completed in Fall 2019

    		AB3101:  Eliminate Residency Requirement for Noncredit Students 


    		Deliver CCCApply on mobile-friendly devices


    		Support ESL/Spanish-speaking Students Using CCCApply. Promise Grant


    		Deliver CCCApply data to colleges sooner to minimize abandonment


    		Improve OpenCCC Account system (remove barriers)


    		Continuous improvement - more frequent updates


    Info

    Commitment to Student-Centric Design

    1. Implement industry-standard design principles and lessons learned from Student Journey Project, Ideas42 study and collaboration with partners (CCC Foundation, CCGI, Immigrants Rising, etc.)
      1. CCC Design Principles  AND  CCC Diagnosis Deck
        1. Student-centric design decisions
        2. Removing Barriers
        3. Student-User testing & feedback
    2. Implement a process to get in-progress application data to college as early as possible to support college recruitment, student outreach and support during the application process
    3. Compliance with state and federal statutory requirements
    4. Continuous maintenance & support

    Release: CCCApply 6.7.0 - Spring 2020

    2020 Development Roadmap (Tentative Projects for FY19/20)

    Schedule

    • PILOT Release:  February 28, 2020
    • PRODUCTION Release:  March 27, 2020
    • Pre-Release Webinar - Wednesday, March 11 at 12:00pm 

    Release Highlights


    Internationalize CCCApply Applications (Spanish)

    • Spanish-language translation throughout Standard & Noncredit Applications
    • Spanish-language translation throughout International Application
    • Spanish-language translation throughout the Promise Grant Application

    Enhance OpenCCC (Legacy 1.0)

    • Mobile-friendly User-Interface
    • Spanish-language translation throughout the OpenCCC Account creation & recovery 

    Revised the Social Security Number Question - New Language & Layout

    • Shortened and streamlined all onscreen language, including legalese
    • Simplified the layout with unambiguous Yes/No format
    • Removed SSN Type and SSN Exceptions from layout
    • No backend data field changes - No IT hassles for colleges

    Changes in the HS Transcript Information Section

    • Implement new question and data field: Highest Grade Completed
    • Remove Completed Eleventh Grade question from UI and deprecate data field
    • Expand display conditions for "all US high school graduates or equivalent" 

    CCCApply Redesign Enhancements

    • Removed residency flag for California homeless applicants that don't provide address(es)
    • Language Updates to Support Undocumented Students - Part 1
    • Replaced AB540 Eligibility Affidavit on Special Links Page
    • New California Dream Act Application Link on Special Links Page
    • Bug Fixes



    Info
    SuperGlue for Apply / MMPS - Find out more here


    FY19/20 Quarterly Release Schedule

    QuarterDateVersionScope / Items
    Q1 - Release Summary NotesOctober 16, 20196.6.0
    • Mobile Support for CCCApply Standard Application (and Noncredit)
    • Mobile Support for CCCApply International Application
    • Mobile Support for CC Promise Grant Application
    Q2 - ReleaseJan 1, 2020CCPG 2020
    • 2020-2021 CC Promise Grant Application Update
    Q3 - Release Summary NotesMarch 27, 20206.7.0
    • CCCApply Internationalization (Spanish) 
    • OpenCCC Mobile Support
    • Revised Social Security Number
    • Other Changes (see above)
    Q4 TBDTBD

    CO Styles Upgrade - Alignment across all student-facing applications

    • In-Progress App Data Project
    • Language Updates
    • AB540 Eligibility Updates


    Deferred/Pending Change Requests

    • In-Progress Application Data Project
      • API - Administrator / Report Center
      • Glue - Data Warehouse / SIS Staging Table
    • Administrator Enhancements
      • Majors
      • Rules
      • Archive
    • Remove language barriers for Undocumented Students Part 2 (Immigrants Rising Org)
    • Explore enhancements to Citizenship & Immigration Page
      • DACA students
      • No Documents 

    • Legal Language Onscreen Revisions


    2020 Steering/User Group Meeting Schedule

    Date

    Time

    Description

    Location

    February 11, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - 2020 Q3Online
    April 22, 2020TBD - Usually 12:00pmCACCRAO Conference 2020 - Sacramento Hyatt RegencyIn-Person - TBD
    CISOA 2020


    May 12, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - FY19/20 - Q4Online
    August 11, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - FY20/21 - Q1Online
    November 10, 20201:00 pm - 3:30 pmCCCApply User Group Meeting - FY20/21 - Q1Online