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Schedule

Description

Date & Time

Status

Product Release Version(s)

CCCApply 6.1011.30

Pilot Release

08/10/22

Production Release

08/10/22

Release Type

Minor Release / Infrastructure / Interface


Release Overview

As part of the systemwide Student Success Initiative, this release is coordinated across all Student Success Suite products and services and is intended to provide continuity and cohesion to the student onboarding experience overall.

  • Major, coordinated release to support a cohesive integration of the new OpenCCC system

  • Includes changes to individual applications and services, including CCCApply and CCC MyPath

  • Provides opportunity to implement infrastructure & modernization of deployment processes

Tip

Stay Informed On Release Activities: Register for an account on CCCTechnology.info and set your Profile Notifications to follow the CCCTC System Alerts category posts, today.

All Changes At-A-Glance

Product & Service

Brief Description

Is College Action Required?

CCCApply Applications

CCCApply Standard Application (only)

CCCApply Noncredit Application (only)

CCCApply International Application

CCCApply Administrator

CCCApply Download Client*

CCCApply Report Center*

SuperGlue for Apply

Tip

24/7 Support for Students - The CCC Helpdesk provides account recovery help for students by phone at (877) 247-4836, or via the CCCHelp.info online support community.


Changes to CCCApply Applications

Below is a list of the change that affect all three CCCApply applications.

Changes to All CCCApply Applications

The most significant changes being implemented to the CCCApply applications are related to the redesign and integration of the new Edit Account Profile service, including the display, review and edit functionality that ensures the user’s account information is up-to-date and accurate as it is passed to the college through the CCCApply submitted applications.

These changes include moving the ability for users to view and edit their account information from inside the CCCApply applications to the My Applications page, the redesign and renaming of the Account Information page, and adding several account fields - which were removed from the OpenCCC Account Creation process - into CCCApply.

Warning

BEFORE: The Old Account Information Page

  • The Account Information page appeared in every CCCApply application, including the CCCApply International application and the CC Promise Grant application.

  • The top section of the page - known as the Review OpenCCC Account Information - displayedtheuser’s existing account information details and a link to edit their account data as needed.

  • Any edits made to their account information were stored and passed to the college with the application data at the time of submission.

Tip

AFTER: The New Profile Page

  • The previous Account Information page has been redesigned and is now called the Profilepage.

  • The Profile page will now appear in every CCCApply application, including the CC Promise Grant.

  • The Review OpenCCC Account Information section has been moved to the My Applications page.

The Previous/Other Name Fields

  • As part of the OpenCCC Account redesign, the “Previous Name” question (and all associated data fields) has been moved to the Profile page in all CCCApply applications.

  • No changes were made to the data fields or the question format, conditions, or error validations.

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Changes to the Standard & Noncredit Application

The following section describes the changes that were made specifically to the CCCApply Standard & Noncredit Applications.

In this Section:

Updates to the CCCApply Administrator

This section describes the enhancements, bug fixes, and other updates completed in the CCCApply Administrator.

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Changes to Data Fields & Data Delivery

The sections below outline details about the data fields and delivery changes being deployed in this release (Student Success Suite Release 1.0).

New Data Fields

Several new data fields have been added to the OpenCCC 2.0 Account system. In the launch of the new system:

  • New fields will be delivered via Glue for Apply in the first release, and

Note

New fields will NOT be added to the CCCApply Download Client (See CCCApply Download Client Begins End-Of-Life Cycle.)

 

Info

Click here to see the new data fields added to SuperGlue for Apply: Data Field Informationfor SSS Release 1.0

Changes to Data Fields

Many of the legacy system data fields will still to be collected from students during account creation and delivered to colleges through submitted CCCApply applications and CCCMyPath. Below are some notable change log notes on these fields.

Data Delivery With SuperGlue for Apply

As of July 1, 2022, all new CCCApply application and OpenCCC Account data will be delivered to colleges through the SuperGlue for Apply service only. The CCCApply Download Client will remain operational for existing/legacy data fields, but will not include any new data.

Between now and June 30, 2022, only new state legislative or MIS mandated fields will be added to the Download Client. All other non-mandated fields will be available through SuperGlue for Apply only.

Tip

Get Started on Your SuperGlue for ApplyImplementation
Get ready for real-time delivery of CCCApply application data directly to your college ERP/SIS! Contact your College Relationship Manager (CRM) at the CCCTC Enabling Services office to schedule a demo and get started on your implementation of SuperGlue for Apply today .

CCCApply Download Client Begins End-of-Life Cycle

In FY2021-22, the CCC Tech Center began outlining steps to sunset the CCCApply Download Client as a supported data delivery service for the CCCApply applications. End-of-life activities include moving the Download Client to maintenance mode and communicating to colleges that all only new state legislative and MIS mandated data fields will be added to the Download Client moving forward. OpenCCC and CCCApply application data fields will only be delivered via the SuperGlue for Apply service.

As a reminder, the CCCApply Download Client is backwards compatible and will still be able to deliver data for existing Account and CCCApply data fields.


Bug Fixes & Maintenance

App / Section

Type

Issue Description

Fix or Change Information

Required Action? Y/N

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Implementation & Support 

To get started with adoption or deployment of any or all of the Student Success Suite technology solutions provided through the CCC Technology Center, free implementation and support services are available through the CCCTC Enabling Services division. To get started, contact your College Relationship Manager who will guide you every step of the way.  

Enabling Services

Adoption & Implementation Services

Email: crms@ccctechcenter.org

College Support Services

Email: staffsupportccctc@openccc.zendesk.com

Support for Colleges

College Staff Support

Email: staffsupportccctc@openccc.zendesk.com

Online Support Community

URL: www.ccctechnology.info

Support for Students

CCC Helpdesk

Toll Free: (877)  
Email:  support@openccc.net

Online Support Community

URL: www.ccchelp.info

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User Documentation

The following product and user documentation is updated and published as needed with each Student Success Suite application release.

Data Dictionaries & User Guides

Info

All Data Dictionaries and User Guides for this release are posted in the CCCApply Public Documentation space and the CCC MyPath Public Documentation space.

Description

Doc Version / FILE

Format

Release

Date Published

CCCApply Standard & Noncredit Application Data Dictionary

V.2021

PDF

Release 6.9.0

12-15-2021

CCCApply Administrator User Guide

v.2021

ONLINE

Release 6.9.0

12-15-2021

CC Promise Grant Online Application Data Dictionary

CCPG-V2022

PDF

Release 6.9.0

01-01-2021

CCCApply International Application Data Dictionary

V.2021

PDF

Release 6.9.0

12-15-2021

SuperGlue for Apply Data Table Mappings

V.2021

ONLINE

Release 6.9.0

12-15-2021


How To Articles & FAQs

Info

Additional How To Articles and FAQs are posted to the CCC Support Services space and linked throughout this and other Student Success Suite college-facing sites.

Title

Description

Intended Audience

How to Sign In to Your OpenCCC Account

A step-by-step user guide for signing in to your OpenCCC Account and navigating the new Sign In page.

All Users

How to Create a New OpenCCC Account

A step-by-step user guide for creating a new OpenCCC Account.

All Users

How to Recover Your OpenCCC Account

A step-by-step user guide for recovering your OpenCCC Account credentials and resetting your Password.

All Users

How To Edit Your OpenCCC Account

A step-by-step user guide for editing or updating your personal information in your OpenCCC Account.

All Users

FAQ: Troubleshooting OpenCCC Account Issues

Answers to Frequently Asked Questions (FAQs) and troubleshooting resolutions for users that encounter issues with their new OpenCCC Accounts.

Colleges, Support Reps

College Documentation Sites


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Last Revision 02-03-2022