FAQ: 2022-2023 California College Promise Grant Online Application
- Patricia Donohue
This FAQ is intended for colleges using the CC Promise Grant online application for 2022-2023.
Support & Implementation
CCC Support Services
CCCTC Enabling Services & Support
CCCTechnology.info (Online support community for colleges)
CCCHelp.info (Online support community for students)
Below are some frequently asked questions and responses that may arise by students using the CC Promise Grant online application. If you encounter other questions not listed here, please contact your College Relationship Manager at CCCTC Enabling Services & Support.
What’s New in the 2022-2023 Application
Answer: The 2022-2023 California College Promise Grant Online Application was released to production in January 2022. In addition to the required database updates and new income table for the 2022-23 application year, two new Special Eligibility questions/data fields were added to the application and CCPG eligibility logic was updated to calculate in the user’s responses for these new eligibilities. For a complete summary of all changes, see Changes At A Glance section of the release notes for the 2022-2023 California College Promise Grant Online Application.
Were any new questions added to the 2022-2023 California College Promise Grant Online Application?
Answer: Yes. Two new questions were added to the Special Eligibilities page in the online and paper applications. Both questions were added to help identify students who may be eligible for a tuition fee waiver through the California College Promise Grant program. User response is optional. The two questions are:
Eligibility for COVID-19 Death “Are you eligible as a dependent/spouse/Registered Domestic Partner of a deceased physician, nurse, or first responder who died of COVID-19 during the COVID-19 pandemic state of emergency in California?”
Eligibility for Exoneration of Crime/Pardon: “Have you been exonerated of a crime by writ of habeas corpus or pardon?”
How are responses used in determining CCPG eligibility?
For more information, see Appendix A: CCPG Algorithms in the 2022-2023 California College Promise Grant Online Application Data Specification.
Were any new data fields added?
For details, see the 2022-2023 California College Promise Grant Online Application Data Specification located on the CCCApply Data Dictionaries page.
Will colleges automatically get the new data fields in their current method of data delivery?
Will the new fields be available for ad hoc reporting?
AB 19 created the California College Promise that provides funds to districts to advance the goals of the legislation. One specific use of funds in the law allows colleges to, if a district chooses to use the funds in this way, cover the fees for first time, full-time students. However, a grant for students to pay their fees is not required. Find answers to all your questions about the California College Promise. Click the thumbnail below to open and download.
About the Account System
The information below pertains to the new Student Success Suite Account System (OpenCCC) which every California Community Colleges applicant must have before submitting a CC Promise Grant application.
Common Account Recovery Issues
Is customer support available if I get stuck during account recovery?
What information do I need when going through account recovery?
In addition to your Email address, Mobile Phone number, and Password, you may be asked to provide the information below, depending on the recovery path you’re on.
Last Name
Date of Birth
City & Zip Code
How do I get to the Recover Account link?
How long will it take to recover my account?
Common Account Sign in Issues
I can’t sign in because I’m getting an error message saying my email address hasn’t been validated yet. What do I do?
I’m trying to sign in with my home phone number. Why am I getting an error message?
General Account Issues
I need to update or remove some of my contact information. What do I do?
I need to update or remove some of my personal information. What do I do?
I want to delete my OpenCCC account. What do I do?