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Release Schedule

Description

Date

Release No.

6.2.0

Pilot Release Date & Time

6.28.18  12:00 PM (TBD) 

Pilot Data Refresh Dates

7.12.18 - 8:00AM - TBD

7.19.18 - 8:00AM - TBD

Production Black-Out Start Time7.26.18 - 6:00PM (No Admin 1.0 data changes after this time)

Production Release Date & Time

7.27.18 - 6:00 PM 

Release DeploymentPlanned Maintenance Window | Major Release

Release 6.2.0 Scope

DescriptionScopeApplications

OpenCCC
CCCApply Standard Application
CCCApply International Application
CC Promise Grant Application
CCCApply Administrator 2.0
Support for Project Glue Integration with CCCApply

Changes to Download ClientYesChanges to Residency LogicNoRevised Data DictionariesYes - New CCCApply Administrator 2.0 User Guide (Coming)

Release Schedule

Description

Date & Time

Release No.

6.2.0

UAT Pilot Release

6.28.18  12:00PM

Pilot Update (1.0.1)

7.12.18 - 8:00AM

Pilot Update (1.0.2)

7.19.18 - 8:00AM

Pilot Update (1.0.3)

9.06.18 - 5:00PM

Pilot Update (1.0.4)

9.14.18 - 12:00PM

Production Black-Out

9.25.18 - 6:00PM (No further data changes)

Production Release

9.30.18 - 12:00PM - 5:00PM

Release Type

Maintenance Window | Major Release


Release 6.2.0 Scope

Description

Scope

Applications

OpenCCC Account
CCCApply Standard Application (Apply)
CCCApply International Application (IA)
CC Promise Grant Application (BOG)
CCCApply Administrator 2.0 (Admin 2.0)
SSO Proxy User Interface

Changes to Residency Logic

No

Changes to Download Client

Yes - (Download Client Jar 6.2.0)

Changes to Administrator

Yes - (New College URLs)

Changes to Report Center

Yes - (New College URLs)

Changes to Documentation

Yes - New CCCApply Administrator 2.0 User Guide


Contents

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New! Additions to the CCCApply Release 6.2.0 Scope

On July 20, the CCC Chancellor's Office approved a series of changes to the OpenCCCApply application and requested they be added to the scope of Release 6.2.0. Adding these late changes to the original deployment schedule necessitated an additional Pilot release (Update 1.0.4), which will be available for colleges to preview beginning September 15.  

#

Change Requirement

Application

Notes

1

Remove the Introduction page from the Standard Application

CCCApply Standard

This means that the first page of the application is now the Enrollment page.

2

Remove the Social Security Number Encouragement pop-up box

OpenCCC Account & Edit Account

This change removes the pop-up message encouraging students to provide their Social Security Number when they decline to provide one during OpenCCC Account creation and in the "Edit Account" modules.

3

Rename the Personal Information page to "Demographic Information"

CCCApply Standard Application

4

Move the Demographic Information page to later in the application

CCCApply Standard Application

This page now follows the Needs & Interests page

5

Revisions to the High School Transcript Information (aka self-reported Multiple Measures questions)

CCCApply Standard Application

These are text changes to the opt-in "multiple measures" question implementation, but if your college has implemented these questions for 
See the "Changes to CCCApply Standard Application" section below. 

6

Move the Review Application page to an opt-in section on the Submission page

CCCApply Standard Application

7

Move the Consent to Release Information page to the Submission page

CCCApply Standard Application

8

Remove the logic (restriction) preventing users under 13 years old from creating an OpenCCC Account

OpenCCC Account & Edit Account

Users of any age can now create OpenCCC accounts for educational purposes.

9

Implement an auto-direct from the Submission confirmation screen in CCCApply to MyPath 

CCCApply Standard Application

For MyPath colleges only

10

Remove the temporary block preventing users from creating 5 or more OpenCCC Accounts using the same email address

CCCApply Standard Application

A temporary stop-gap implemented to prevent fraud until the Spam Filter is complete. This is being removed.

11

Remove the temporary block preventing users from submitting 10 or more CCCApply applications from the same CCCID within 24hrs

CCCApply Standard Application

A temporary stop-gap implemented to prevent fraud until the Spam Filter is complete. This is being removed.

Deferred: Removed from Release Scope

#

Change Request

Application

Notes

12

Implement approved changes to the Race & Ethnicity section in CCCApply, including expanded race groups, ethnicities in a new conditional layout

CCCApply Standard Application

This proposed change to the current Race & Ethnicity questions in CCCApply has been postponed to a later release in order to allow colleges time to implement these changes to their Download XML files.

13

Upgrade the user interface styles and branding required in the new CCCCO Style Guide

CCCApply Standard Application

User interface updates have been postponed to a later release.


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Release Summary

The CCCApply Release 6.2.0

is a combined release of three development projects that will deploy together in order to stand up the new core admin service, CCC Administrator, and the upgrade version of the existing CCCApply Administrator 1.0 tool (Admin 1.0).  The new CCC Administrator and the

combines the efforts of three project teams, closely coordinated to support the CCCApply 2018 annual update traditional fall release, which primarily consists of the development and integration of the new version of the CCCApply Administrator 2.0 and the launch of a new shared SSO-based staff and faculty "user and access management" system called the CCC Administrator. 

  • The new CCCApply Administrator 2.0

Upgrade tool

  •  upgrade will completely replace the current version of the CCCApply Administrator (Admin 1.0), which means that all 110 colleges

who

  • that have adopted the

OpenCCCApply

  • CCCApply applications will be affected by the cut-over of users and data to the new system as part of this deployment.  

  • Therefore

the completion of
and user acceptance testing by all CCCApply-using colleges is a condition that must be met before the production release, and before Admin 1.0 reaches end-of-life.

  • support and online materials are available to help colleges with pre-migration data review, IT and operations tasks, implementation and training. To schedule a one-on-one support session for the purposes of walking you through the migration and implementation process, please Schedule A Support Session as soon as possible.

Overall, Minimal Changes to CCCApply Applications - No New Required Data Fields

The good news is there are very few changes to the CCCApply applications themselves in this release. There are no new required questions or data fields that need to be added to data downloads. We took advantage of this release to fix a long list of bugs and technical debt issues across Apply, Promise Grant, and International which are listed below (by Application).   


New Spam Filter Web Service 

However, one new service being added to the CCCApply Standard application - the Spam Filter Web Service - is being implemented to combat the large number of fraudulent applications coming in through the Standard application. This service does have a required user component that colleges will need to monitor regularly in order to ensure the machine-learning prediction model behind the service continues to grow, learn and identify fraud as the spammers change their tactics to avoid being detected. This service sits in the post-submission application pipeline and will not affect the user experience; however colleges will be given training on how to monitor and process spam applications through the new CCCApply Administrator 2.0 as part of their implementation & UAT session.

  

 

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Outline of Release Content

Below is the outline breakdown of each area in this multiple-project, inter-dependent product launch and maintenance release covered in these Release Notes.   

CCCApply 6.2.0 Release

  • Maintenance release updates and bug fixes for all four OpenCCCApply applications 
  • Approved change requests & CCCCO mandates
    • New! - Spam Filter Web Service
  • Machine-Learning algorithm & prediction service
  • Fraud status data field and tagging options
    • (See Spam Filter Web Service for CCCApply slide deck)

    CCCApply Administrator 2.0 Upgrade

    Feature parity rewrite of the CCCApply Administrator 
  • Breakdown of feature functionality in new user interface
  • Breakdown of features that were removed from the system (and moved to other locations) 
  • Overview of new features
    • Spam Filter User Interface (CCCApply Standard Application only)
    • Enhancement to the Majors module: new "Major Category" field and filter
    • Pilot Only: Enhancement to the Majors module: new "Education Goal Alignment" filter*
    • New! - CCCApply Administrator 2.0 - Overview of the CCCApply Administrator 2.0 Upgrade

  • CCC Administrator  (Core Administrator Platform)

    • Overview of purpose and system/technical requirements
      • Proxy integration requirement

    • Overview of features and functionality

      • "Getting There" information

        • New custom URL for college and district users

        • Authentication & Authorization Summary

      • Launching integrated administrator tools, including the CCCApply Administrator 2.0

      • User Management - Basic User Authorization

    • New! - Introduction to the New CCC Administrator

    • Release Strategy

    On June 28, 2018, the "Pilot" versions of the new CCCApply Administrator v.2.0 tool - along with the new core CCC Administrator platform - will be rolled out to the Pilot environment and the current CCCApply Admin 1.0 will no longer be available. College pilot data will be migrated over to the new administrator which is now fully integrated with the CCCApply applications, database(s), download servers, and Report Center.

    30-Day Pilot Period: College Implementation & User Acceptance Testing  

    June 28 - July 26: Similar to all previous CCCApply releases, Release 6.2.0 will deploy a full feature version of the new CCCApply Administrator 2.0 to the Pilot sandbox environment for 30 days, allowing the colleges to work with College Support Services to complete the "Pilot Implementation & User Acceptance Testing" process to validate your new college URLs and verify migration data. 
    Note
    titleProduction Administrator 1.0 - Open Through July 27, 2018

    During the 30-Day Pilot period, your existing Production CCCApply Admin 1.0 system is still available. Colleges should continue to use their existing links and accounts to get there.

    Recurring Pilot Updates

    June 28 - July 11: During the Pilot period development will continue with regression testing and fixing bugs identified during the migration and implementation process. This first few weeks is geared towards getting colleges to sign in and

    July 12:  The next scheduled Pilot refresh release is scheduled for July 1. Note: Data changes made in the Pilot environment may be overwritten by a data refresh scheduled for July 12. 

    Once your college has completed the required implementation and UAT checklist and training, authorized Pilot users will be able to access the new Administrator and manage data.  

    Pilot Implementation & UAT Plan

    The new CCC Administrator and the new CCCApply Administrator 2.0 Upgrade tool will completely replace the current CCCApply admin system (Admin 1.0), which means that all 110 colleges who have adopted the CCCApply application will be affected by this product release. 

    The purpose of this pilot release plan is to ensure that every college and district has been informed about the scope and timeline for this release; and have completed the technical requirements and operational tasks necessary to ensure a successful transition to the new system - before we migrate off the production server and turn on the new common admin service to all colleges across the system.

    A successful migration and implementation in the pilot environment will be the indicator of whether we are ready to make the switch in production, and when.

    Pilot UAT Project

    To ensure the successful transition of your CCCApply Admin 1.0 data from the legacy app to the new 2.0 system, we will deploy to the pilot environment for 4-6 weeks and work with a small set of colleges to streamline the transitionary support process. Once we have successfully met our objectives across the pilot colleges, the Tech Center support staff will work with each college individually on each step - ensuring each college is successfully able to complete the following tasks:

    1. Confirm that your college data, terms, and majors are setup correctly in the Admin 1.0 production environment (legacy system) - ensuring your production system data is ready for migration prior to the transition (switch) to the new system;   
    2. Confirm successful login to the new CCC Administrator system with your new, college-specific URLs (one for pilot and one for production) and authentication with your existing user accounts
    3. Confirm individual access permissions are set correctly in the new CCCApply Administrator 2.0, including launching authorized applications from the CCC Administrator homepage
    4. Confirm that authorized users can navigate to the new CCCApply Spam Filter Interface and have reviewed the training video and user information for processing fraudulent applications
    5. Confirm that Admissions and Financial Aid staff have been informed and have access to training videos and user documentation for admin features and functionality
    6. Confirm that college users have registered for the College Support Site and understand how to request support for any of the new admin configuration tools  

    Support

    Support for the new CCC Administrator, and all current and future integrated web applications - including the CCCApply Administrator 2.0, Canvas Web App, and the CCC Report Center - is provided by the CCCTC College Support Services.  Colleges can contact support in a number of ways:

    • Post a question or comment related to CCC Technology Center products and services on the College Support Site (CCCTechnology.info)
    • Submit a request for technical or operational support through the College Support Site (See Using the College Support Site for more information)
    • Contact College Support Services directly by email at staffsupportccctc@openccc.zendesk.com

    Information is available online at:  CSUP

    College Support Site

    CCCTechnology.info - the College Support Site for the CCC Technology Center - is the starting place for requesting support for all OpenCCCApply applications and services, including the new CCCApply Spam Filter web service and user interface, the new CCCApply Administrator 2.0 tool, and all current and future OpenCCCApply projects and services.  

    California Community Colleges faculty and staff are encouraged to register for an account on the CCCTechnology.info site to stay informed on outgoing information, as well as to start or join a discussion about products, programs and other services supported by the CCC Technology Center. 

    OpenCCC Account Changes

    The following changes were implemented in the 6.2.0 release. 

    Change Specification
    Description
    New Data Field or Change to Data Values
    Change to Logic
    Allow Users Under Age 13 to Create OpenCCC Account

    Per clarification of the COPPA laws, students under the age of 13 are eligible to create an OpenCCC account as the purpose of the account is related to educational institutions, and the educational journey of the student, and required to apply to a California Community College. 

    <birthdate>

    Removed validation logic that prevents users under the age of 13 to create an OpenCCC Account based on their date of birth.

    OpenCCC Bug Fixes

    Area or SectionBug DescriptionNotesAccount CreationImprove Password HashingSecurity QuestionsClosing validation should take focus to first security questionAuthenticationMitre page is displayed when returning to SSP after creating an AccountAuthorizationAdd timestamp and nonce to auto-loginAccount RecoveryRecovering an account by looking up username does not support International phone numbersAccount Recovery - Password ResetPassword Link Expiration Message Has Blurred TextAccount CreationPhone country code appears in the phone extension fieldAccount CreationCannot update authorization for text messagesAccount Recovery"Forgot?" Link Not Working to Recover Password or Username

    CCCApply Standard Application Changes

    The following changes were implemented in the 6.2.0 release code.

    Change Specification
    Description
    New Data Fields or
    Changes to Data Values
    Change to Logic
    CCCApply Spam Filter Web Service

    Web service to identify and flag fraudulent applications in Standard Application

    <fraud_status>Spam Monitoring & Email NotificationsTo support the new CCCApply Spam Filter Web Service implementation, two new email notifications were implemented that will notify the college if one or more submitted applications have been identified by the new machine learning prediction service model and suspended in your custom spam filter New Optional Major Category Dropdown Menu on the Enrollment PagePhase 1: New Optional Ed Goal Alignment to Majors Filter Logic Phase 1: Rename the Personal Information page to "Demographic Information" 

    Projects & Services

    Area or SectionDescriptionNotesAdd mainphoneintl and secondphoneintl to Administrator 1.0 Rules for Apply, BOG, InternationalAdd redirect so that traffic to https://www.opencccapply.net/ goes somewhere usefulExport for the fraudulent apps filterAdd Code That Makes Web service Call Out to College Adaptor Endpoint for California College Promise Grant ApplicationFilter Logic and Behavior for EdGoal Alignment in Apply and International ApplicationSPAM:  Monitoring for applications in the fraudulent app pipelineCDE Web Service Integration TestingRe-enable AB620 DecryptionPost Application Submit Message to SNSUpdated error handling for fraud prediction service

    CCCApply Bug Fixes

    Area or SectionBug DescriptionNotesApplication surveys are not being pushed to submitted_applications databaseRemove military_stationed_ca_ed_start and military_stationed_ca_ed_end from download clientBack end validation for major dateWhen Clicking Enter SSN on Modal, Focus Does Not Go Back to SSN FieldNo Homeless youth pop-up on the Account Mailing pageUnable to go to My Applications on pages after Introduction after creating an accountEducation Page: Required Field appears after validation runs for ContinueNullPointerException when Major end date is nullMIS 740 LACCD download problem with Emoji charaters in Supplemental Text fieldClicking Save on Education Tab clears the grades for MMISave on Education page clears the fieldsSave on Visas/Dependents in International leads to an error screenGoing back to the education tab resets Category and MajorApply showing a term that is listed as Closed in CAPSave on Visas/Dependents page clears the fieldsUnable to Submit INTL Application After Running Postman Script for Supplemental QuestionsError Message Appearing When Users Clicks Save on Enrollment PageRemove eclipselink dependencySave button on any screen can cause the generic Error message to showError When a New User Creates an Account and Is Supposed to Redirect to an ApplicationSubmitted Applications That Have Supplemental Questions Do Not Appear in the DatabaseImport of Supplemental Questions should require a form field of effective dateClicking Save Results in an Error Page After Selecting a TermMissing where clause on update to the eppn_mapping tableAdd Supplemental Questions to Web ServiceTerms Import seems to be corrupting the dateAll the English Proficiency types selected in CAP are not getting displayed in English Proficiency section on International application.6.2.0 Upgrade Path - Intended Major Not Selected On Enrollment Information tabInternational: 6.2.0 Upgrade Path - Intended Major Not Selected On Enrollment Information tabCCGI On-Premise test doesn't result in HTTP status 403EPPN mapping does not update when you reuse an old EPPNIDP proxy takes user to error page instead of login pageDid not receive email after creating new account with valid email addressCAP does not utilize the min_completion_time_sec & fraudulent_app_timeout_sec columns in the college tableError modal shows when high school education level selected after switching from enrolling in high school and college at the same timeSometimes the school finder doesn't work in RainforestShould get ERROR 51 when submitting multiple apps with same email addressCustom Email Rules Not Working CANNOT REPRODUCE: Needs & Interests page: Keyboard Navigation ErrorHelpDesk - Password Reset Does Not Work for New AccountsG-Tool - Password Reset Is Not Working For New Accounts

    NEW! CCCApply Spam Filter Web Service

    Image Removed
    Over the past 18 months, the CCCApply development team has been working with a machine learning data research and analysis team to better understand the increasing number of spam/fraudulent applications coming in through CCCApply and ultimately build a spam filter service that will identify, flag, and suspend bad applications before they get to the college's download file. The filter will include an admin user-interface, similar to an email application spam filter system, where college admins can specify and process the flagged bad applications from the legitimate ones, thus training the backend algorithm each time an application is processed.

    Spam Filter User Interface

    Expand
    titleClick here to read more...
    In this release we have implemented a small configuration change to the CCCApply Standard Application submission process that will look for, and temporarily block, any application that was completed - from start to finish  - in less than 90 seconds. We believe spammers will abandon the process on these applications. If we find that students are encountering this block, we can easily adjust the time or remove the block completely. If a legitimate applicant is able to complete the entire application with valid data that quickly, they will still be able to resume and submit their application after the suspension time freeze (47 mins).

    CC Promise Grant (BOG) Changes

    The following changes were implemented in the 6.2.0 release code.

    Change Specification
    Description
    New Data Fields or
    Changes to Data Values
    Change to Logic
    Phase 1: Project Glue Support for the Promise Grant Application (BOG) Web service Call to College Adaptor (Glue 2.5) for California College Promise Grant ApplicationTBD

    Promise Grant Bug Fixes

    Area or SectionBug DescriptionNotesAccount / Mailing InformationEditing DOB Year in BOG Does Not Change Options on ApplicationAccount / Mailing InformationConfirm DOB only shows up if you change somethingSubmission ServiceDuplicate BOG ApplicationsSubmission ServiceUser is Able to Apply to the Same Year For Multiple ApplicationsEmail Rules IntegrationCustom Rules Not Working for Promise Grant

    International Application Changes

    The following changes were implemented in the 6.2.0 release code.

    International App Bug Fixes

    Area or SectionBug DescriptionNotesGeneral ApplicationInconsistent behavior for checkbox changesCCCApply Administrator 2.0 IntegrationWork to Integrate English Proficiency Tab from Admin 2.0 CCCApply Administrator 2.0 IntegrationWork to Integrate Rules from Admin 2.0 Current MontUnited States of America Not Appearing in International Country FieldsBug in I-94 Currently Residing in US Section from 6.1.0 ReleaseLogin which does not specify MIS Code leads to a default school selection instead of errorCitizenship User is Able to Select United States of America (the) For Country of CitizenshipUser is Not Redirected After Account Creation - INTL

    New! CCCApply Administrator 2.0

    Below is the full list of new features included in the new CCCApply Administrator 2.0 upgrade, as well as a summary of the existing functionality that has moved from the CCCApply Administrator to the new integrated CCC Administrator system, the core administrator platform that now manages all User management and single sign-on authentication.

    • Major Category Filter
    • Ed Goal Alignment Filter (Note: This filter will not be included in the Production version release on July 27.  Read more below.)
    • Spam Filter User Interface

    Upgrade Overview

    In the first release, our objective is to replace the existing legacy system with feature parity content the same content and feature functionality in the new technology. The purpose for developing the new CCCApply Administrator 2.0 system is twofold: take advantage of an opportunity to upgrade the outdated admin configuration system for the CCCApply Applications from a "no longer supported", PHP-based system that contained both backend and user interface bugs and limited functionality  with all-new, java-based, spring boot technology with 

    90% feature parity upgrade to legacy administrator (Admin1)

    • 10% NEW features:
      • New Spam Filter User Interface
      • New Major Category Filter (Majors Module)
      • New Ed Goal Alignment Filter (Majors Module)
    • Integration with the CCC Administrator (CAP)
      • Getting to the CCCApply Administrator 2.0 has changed; new URL, landing page, and step to launch application
      • Launch Applications Menu
      • System Administration:
        • Roles Management
        • Access Permissions Management
        • User Management
      • CCCApply Administrator is no longer a stand-alone Admin tool, it is now an integrated application within the new CCC Administrator (CAP) system, including:
      • User Accounts - all user accounts for CCCApply Administrator are created and managed in the CCC Administrator system

    Majors Filters

    Benefits

    Info

    Sorting Your Majors List in Admin 2.0

    In Admin 2.0, Majors module, all majors All majors/programs of study will now display in alphabetical order in the Intended Major/Program of Study menu in the Standard & International applications. Furthermore, categories will also display in alphabetical order, and all additional majors added to the system will default to alpha order.

    The Majors module was enhanced in several ways:

    • Major Category Filter - Optional feature. Create unlimited number of custom categories that will filter the display of your Majors  display of your filters.

    Expand
    titleClick here to read more...

    The Major Category Filter allows colleges to filter the display of their majors or programs of study to the end user based on a set of custom-defined categories, which appear alphabetically in a new dropdown menu on the Enrollment page. If categories are setup by the college, the student-facing application will display the category menu above the "Intended Major/Program of Study" menu - filtering the display of the majors that appear depending on the category selected by the student.

    • Education Goal Alignment Filter - Optional feature. Align your Majors to the education goals (Education Goal field mandated by MIS) and filter display of the Intended Major /Program of Study menu. 
    Expand
    titleClick here to read more...

    The Education GoalFilter works similarly to the Category filter in that the display of the majors in the "Intended Major/Program of Study" menu will only display the majors that align to the Education Goals they've been aligned to by the college. This filter is optional to implement; however, if your college chooses to align your majors/programs of study to the Education Goals, any major that is omitted from the alignment will appear in the list when any edu goal is selected.

    • Working With Major Filters

    Using Both Filters Together: Both the Category Filter and the Education Goal Filter are optional. If your college chooses not to implement either of them, your majors will display in alphabetical order, regardless of the order you choose to implement.

    Using No Filters:  For example, if the program of study is Art History AA-T, and has been aligned to the education goal, "B =  Certificate  In the administrator, the college aligns each major to one or more Education Goals,thus streamlining the 
    New Majors Data Fields:
  • Major Category (optional) <major_category> (Note:Also needs to also be mentioned in the Changes to Downloads section.)
    • CIP Code (optional) <cip_code> Colleges must keep track of CIP codes. Now they can be added to a Major record.
    Archive Majors: Majors cannot be deleted from the database once they are selected by an applicant in a submitted application.
  • Phase 1 Benefits: remove the clutter of closed, expired, or majors no longer in use from the Major Summary table; safeguard majors from being deleted from the Majors database table; 
  • Phase 2 benefits: Re-activate an archived major;
    • Functionality - Edit or archive a major easily from the Summary table.
  • New Add/Edit Modal: 
    • Streamline adding or editing a Major in the standardized, pop-up modal.
    • Associate a new Major to both the Standard and International applications at the same time. (Note: This feature is not available in Edit mode in this version. This is an enhancement that will be implemented in next release.)

    • Sorting Your Majors List:

    All majors/programs of study will now display in alphabetical order in the Intended Major/Program of Study menu in the Standard & International applications. Furthermore, categories will also display in alphabetical order, and all additional majors added to the system will default to alpha order.

    Navigation & User Interface Enhancements

    • Applications Menu

      • Quickly move between your authorized CCCApply applications by selecting from the "Applications" menu in the header of all pages.

    • Modules Menu Navigation Bar

      • Quickly move between application modules without leaving the current screen or application (more benefits and functionality here)

    • Colleges Menu Navigation Bar

      • Benefits for District Users: Quickly navigate between the colleges in your district. Drop down menu appears on all pages in the Administrator.

    • New Utilities Menu
      • Designed to scale as new utilities are added to CCCApply, access application-specific utilities, web services, and other integrated technology components from the Modules menu in each application;
      • Reset Downloads: Find the Reset Downloads module under "Utilities" menu in each application.
      • Spam Filter User Interface - Find the new Spam Filter user interface module until "Utilities" menu for the Standard Application;

    Usability Enhancements

    Fast, easy navigation menu bars provide easy access to all applications, modules, colleges, and utilities without leaving your current screen.

    Standardized Features

    Summary tables, add/edit modals, and menu bars have a standard look & feel across all modules, components, and applications.

    More?  What other enhancements did we make from the Usability report that Gary Thompson did?

    Colleges & District Information

    • Accessible College & District Information Module: Quickly find information about your college and district from the menu in the header of all CCCApply applications;

    Shared & Expanded Contact Information

    Spam Filter User Interface

    The Major Category Filter

    Many colleges have requested the ability to branch the display of their Majors in CCCApply as “Meta-majors” - which are collections of academic majors that have related courses, programs, degrees, and certificates. The intent of using Meta-majors is to help the student choose a degree or program of study based on their interests, knowledge, skills, and abilities.  

    The Major Category filter will allow colleges to define one or more custom category values and align each major to the categories. Categories are created in the Add/Edit Major modal in the Majors module in the CCCApply or International administrator applications. Categories can also be added in bulk using the Import Majors function in the Majors module.

    Important: This new filter is optional. Colleges do not have to implement the Major Category filter.

    To implement this new filter to display in the student-facing applications, a new data field was added to the Majors database table: <major_category>.  The new data field will function similarly to the way supplemental questions work, whereby the implementation of the category fields triggers the display of a new "Major Category" dropdown menu on the Enrollment page of the student-facing CCCApply Standard or International applications. If the college does not implement the new category filter - meaning, they do not add one or more categories (values) to the major category field - the Major Category dropdown will not appear in the application and the college's list of majors will display in alphabetical order in the existing "Intended Major or Program of Study" menu on the Enrollment page of the applications.

    Note: Categories must be setup separately for the Standard and International applications. 

    The Ed Goal Alignment Filter

    The Ed Goal alignment filter is another optional feature added to the Majors module, designed to give colleges the option to branch/display their majors and programs based on the education goal selected by the student. In other words, if a college chooses to align their majors and programs to education goals using the Ed Goal Alignment filter, when a student selects the education goal “Obtain a two-year degree without transfer” only the majors or programs that have been aligned to this education goal will be displayed to the student in the “Intended Major or Program of Study” dropdown menu on the Enrollment page in the Application.

    Important: At the time of this publication, the Education Goal Alignment filter will not be released in the Production version of the CCCApply Administrator 2.0 on July 27, 2018. It will only be available to colleges in the Pilot Administrator version until such time as the development team can confirm successful user acceptance testing (UAT) from beta colleges and feedback can be incorporated into the implementation and user documentation. 

     Click here to read more about the Ed Goal Alignment Filter...

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    Implementation & Training Support

    New! CCC Administrator

    The CCC Administrator is the new centralized admin service for California Community Colleges faculty and staff - providing SSO-based authentication and user management for all CCC Tech Center and systemwide administrator tools and services.  This new service is designed to scale as users, products and services are developed and integrated with this central system.

    Note

    A Single Point of Entry

    The primary benefit of the CCC Administrator is to provide one single point of entry - one URL and one central landing page - for all your Tech Center and other systemwide admin configuration tools and services - thus eliminating the need for faculty and staff to manage multiple sites and login credentials for their systemwide administrator applications.

    SSO Authentication

    • Delivers SSO-based authentication for all CCC college and district staff users across all integrated CCCTC-developed admin applications. Users login to the central administrator once, then navigate to their authorized services in the same session.

    User Authorization

    • Delivers centralized “System Administration” services, including identity and access management (user authorization, roles, and permissions) in one consolidated user account for all services and resources securely.

    Land and Launch Global Interface

    • Provides one central landing page for college and district users to launch the applications they are authorized to access, including the new CCCApply Administrator 2.0 system, in a new tab or window depending on your browser and operating system.

    Scalable Architecture

    • The new architecture design scales as users, applications and services are added to the system.

    Image Removed

    Getting to the Administrators

    New Custom URLs for Admin 2.0 and Report Center: Now that the CCCApply Administrator 2.0 is accessed through the new CCC Administrator system, there is no longer a direct link to get there. Colleges will have new custom URLs for the Pilot and Production systems - based on their .edu domain, making it easier for faculty and staff to get to the central system and launch all of their authorized applications and services. 
  • NOTE: Colleges will continue to use their existing URL link to the CCC Report Center until further notice. Your existing user accounts will still authenticate and authorize your access to your college or district reports and data. 
    • Warning

    Reminder: Accessing the CCCApply Administrator 2.0 During the Pilot Period
    During the Pilot phase of this release, two versions of the CCCApply Administrator will be in use: the new Admin 2.0 will be available in the Pilot environment for testing and training, while Admin 1.0 is still live in Production through the production release on July 27. 
    Note: Colleges will receive their new URLs during their one-on-one, online, Pilot Implementation & User Acceptance Testing (UAT) session with College Support Services during the first few weeks in July. These UAT sessions will be conducted with one or two designated staff from your college or district on behalf of your college; however, professional development opportunities, webinars, video tutorials and user documentation will be emailed out to all college staff throughout the pilot period.

    Land & Launch Interface

    All integrated admin applications, including the CCCApply Administrator 2.0 application, will launch from the CCC Administrator global landing page.

    New Landing Page:  The home page of the CCC Administrator is now the central “landing page” for all users.  From there, users must select the administrator tool they seek to manage via the Applications menu on the CAP homepage.  
    New “Applications” Menu:  In this first release (CAP 1.0), CCCApply and Canvas College Adaptor admin tools are the only tools accessible from the CCC Administrator. As more CCCTC admin applications are developed and integrated with CAP, they will launch from this core system AND leverage the same SSO, authorizations, and System Administrator (to define their own application-specific roles and permissions).

    IMPORTANT: The CCC Report Center will not launch from the CCC Administrator in the first release. Until further notice, all colleges and districts will continue to use their existing custom URLs and user accounts to access the CCC Report Center.

    Authorized User Management

    User and Access Management has been moved from the CCCApply Administrator 1.0 to the core admin platform system in order to merge and streamline all the Admin 1.0 user accounts that exist across the three CCCApply Applications and Report Center - into just two accounts per user; one for Pilot and one for the Production environment systems.

    However, for the first phase of development and implementation of this central service, all user roles and application access will be managed by the CCC Tech Center (Support Services and Enabling Services).

    College Pilot Implementation & User Acceptance Testing Session:

    • ALL USERS must have a Basic User Account in order to authenticate into the new CCCApply Administrator 2.0.

    • ALL USER ACCOUNTS for the CCCApply Administrator 2.0 and the CCC Report Center will now be created and managed in the “User Manager” system in the CCC Administrator.  

    • ALL EXISTING USER ACCOUNTS for the Admin 1.0 and the CCC Report Center systems will be migrated over to the new 2.0 system prior to Pilot and Production releases.

    • ALL USERS will have "Basic User" permissions for the initial Pilot launch of the new CCCApply Administrator 2.0. This basic user authorization will allow users to login (authentication) to the CCC Administrator tool, and from there can launch and access the administrator applications they are currently authorized to access. 

    • College Support Services will schedule one-on-one calls (online sessions) with a designated college or district representative during the weeks of July 2 - July 22, 2018.

    • All existing college and district user accounts will be validated by an authorized CCCTC College Support Services technician during the Pilot Implementation process. Updates will be made during the support session to ensure only valid users will have accounts moving forward. 

    • The purpose of the Pilot Implementation and support session is to ensure that each college completes implementation tasks and user acceptance testing (UAT) to verify each user account is valid prior to production release. To schedule your Pilot Implementation session, please contact CCCTC College Support Services today! 

    NOTE:  Just like in Admin 1.0, all users must have a User account before they can be authenticated into the CCC Administrator. In the first release, all existing Admin 1.0 users will be migrated over to the new system. Their Admin 1.0 roles have been converted to the equivalent role in the new 2.0.  

    System Requirements

    Benefits

    • What are the benefits of the features to colleges and users:
      • Flexible and highly configurable user management (roles and permissions)
      • Single Sign On authentication
      • One user account for all CCC Admin applications
      • One URL /  single point of entry for all CCC Admin applications
      • All services deployed behind the SSO proxy to streamline new additional  proprietary and vendor applications (would not need to go back to the college every time a new service is added)

    Getting There:  New URLs

    • Each college or district will have a custom URL to bet to their own custom RNew address to the central admin landing page
    • Must be logged in to your College or District IdP (same as the old administrator)
    • Singe sign-on authentication for all integrated admin applications

    Launching Integrated Apps

    • From the new CCC Administrator landing page, select "CCCApply Administrator" from the Applications menu

    User Management

    • The central admin system will manage User Management 
    • User accounts have been migrated over from the legacy CCCApply Administrator & CCC Report Center
    • Legacy system "Add Users" will maintain their administrative roles in the new CCC Administrator system for CCCApply applications

    Integrated Admin Applications

    • CCCApply Administrator
    • Canvas Administrator
    Note

    Getting to the CCC Report Center

    In this release, colleges will continue to navigate to the CCC Report Center through a separate URL - however, all User authorizations are created in the CCC Administrator system.

    During the CCCApply Release 6.2.0 “30-day Pilot Period”, College Support Services will work with each CCC college (or district) to verify every Admin 1.0 user accounts created under your MIS code to ensure they are still current and valid prior to the production release on July 27. All CCCApply Administrator 2.0 users must have a validated user account in order to log in to the new system. This validation is confirmed during your required Pilot Implementation session (one per college). Please schedule your session today, contact CCCTC College Support Services today! 

    Phase 1: Project Glue for CCCApply (College Adapter 2.5)

    With the CCCTC Technology Platform College Adaptor version 2.5, Colleges can receive a full dataset of a student’s CCCApply data directly to a staging table in their college ERP/SIS. A student’s Apply data will be delivered as soon as their application is complete. The Apply dataset includes unencrypted LGBTQ data that can be used for mandatory reporting to the Chancellor’s office. Delivery of College Promise and International data is not supported in this version of the adaptor. College ERPs supported: Colleague, Banner and PeopleSoft.

    Project Glue for CCCApply - Phase 1

    The Phase 1 goal of the Project Glue Support for CCCApply is to securely deliver in real time CCCApply records into a staging table in the College SIS via the Glue College Adaptor. Records will include the entire CCCApply dataset, including the college's custom Supplemental Questions, and unencrypted AB620 data fields: Sexual Orientation and Transgender. Implementation of this delivery will require data to be stored in an encrypted database table at the college.

    We foresee colleges using this dataset in two possible scenarios:

    Scenario 1: College Continues to Use the CCCApply Download Client as well as the College Adaptor CCCApply Dataset
    College continues to use their existing CCCApply Download Client (DL Client) workflow to manage and process new applications without disruption to existing business processes. The college uses the new College Adaptor dataset to join AB620 data via the Application_ID field to applications processed through the Download Client, for storage in the College SIS for MIS reporting purposes.
  • Scenario 2: College Discontinues Use of the Download Client; Implements College Adaptor with College SIS
    College discontinues use of the DL Client and fully integrates the College Adaptor with their college SIS.  In this scenario, the college will work with the CCC Technology Center to point their post processing scripts at the new secure staging table and adjust the scripts to consume the newly delivered CCCApply dataset. With minor adjustments the scripts would run as before, storing the data in the college SIS or prepare the necessary files for upload.

    • What is Project Glue?

    Project Glue is the integrations framework for the products of the California Community Colleges Technology Center (CCCTC). Project Glue integrations facilitate data exchange between the system-wide products built by or purchased by the CCCTC and college student information systems*. This includes the following applications:

    • Course Exchange: 
    • Canvas Webapp
    • My Path Enterprise Student Portal
    • Career Planning Systems
    • Multiple Measures Student Placement Platform
    • CCCApply
    • Promise Grant Application (BOG)

    Changes to the CCC Report Center

    The following fields have been added to the CCC Report Center. 

    Description

    Data Field

    Format

    Notes

    Fraud Status

    <fraud_status>VarChar 2Standard Application Downloads OnlyCIP Code<cip_code> Major Category<major_category>Standard & International 

    Download Client Changes

    The following fields have been added to the Download Client. To add them to your download file, update your Download Format XML files, as indicated.

    Description

    Data Field

    Format

    Notes

    Fraud Status Flag

    <fraud_status>TextIdentifies status of application before and after fraud prediction service as part of the Spam Filter web service.CIP Code<cip_code>alpha-numericCheck to make sure this is downloadableMajor Category<major_category>TextCheck to make sure this is downloadable

    The Pilot Environment

    The OpenCCCApply Pilot Environment is a preview and testing site used by colleges to implement the CCCApply applications and the OpenCCC Student Account System. The Pilot environment provides a copy of the production code during the year, except during the 30-Day Pilot Preview period - when it contains pre-production code for an upcoming release. The Pilot Environment has separate /wiki/spaces/PD/pages/77562106, and different SLAs than the production versions of OpenCCC and CCCApply applications.

    Getting to Your College's Pilot Applications

    Please see the Pilot Environment section in the CCCApply Public Documentation space for more information on getting to the Pilot CCCApply Applications, pointing your download files to the Pilot download server, and identifying the Pilot Administrator & Report Center URLs.

    ExpandPILOT ApplicationNEW PILOT Application URL

    PILOT CCCApply Standard Application URL

    https://pilot.opencccapply.net/cccapply-welcome?cccMisCode=XXX
    *Replace the XXX with your college MIS code.

    PILOT Promise Grant (BOG) Application URL

    https://pilot.bog.opencccapply.net/gateway/bog?cccMisCode=XXX
    *Replace the XXX with your college MIS code.

    PILOT International Application URL

    https://pilot.intl.opencccapply.net/gateway/intl?cccMisCode=XXX

    *Replace the XXX with your college MIS code. 

    Pilot Download URL Attributes

    Include the following URL attributes in your PILOT Job XML files. For more information, refer to the Download Client User Guide for details.
    Expand

    Application

    PILOT DOWNLOAD URL
    PILOT CCCApply Standard Applicationhttps://pilot.admin.openccc.net:8443/ccctransferPILOT Promise Grant Application (formerly BOG)https://pilot.admin.openccc.net:8443/ccctransferbogPILOT International Application

    https://pilot.admin.openccc.net:8443/ccctransferintl 

    Pilot Administrator & Report Center URLs

    The URLs below are "templates" - so the examples shown are not your URLs. These are provided to give you an example of what yours look like. Please contact your IT department if you do not have access to your Pilot Administrator and Pilot Report Center.

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    Data Dictionaries & Release Documentation

    The following links point to the most current versions of the CCCApply Data Dictionaries and User Guides.

    DescriptionVersion / FILEFormatReleaseDate PublishedCCCApply Standard Application Data Dictionary

    V2017.2

    PDFRelease 6.1.0No change for 6.1.22018-2019_CCPG_Specification.pdfCCPG-V2018PDF2018-20191.12.18CCCApply International Application Data DictionaryV2017.2PDFRelease 6.1.0No change for 6.1.2CCCApply Download Client User GuideV.2017.2PDFRelease 6.1.0No change for 6.1.2Download Client: transfer-client-V.6.1.0.0V.6.1.0.0JARRelease 6.1.0No change to the download client jar file for Release 6.1.2Pilot EnvironmentWebpage

    Project Glue Support for CCCApply (College Adaptor 2.5)

  • Complete CCCApply Standard Application data set including Supplemental Questions 
    • Decryption support for AB620 data fields: Sexual Orientation & Transgender for College Adapter 2.5
    Info

    NEW:Due to multiple inter-dependencies on OpenCCC and CCCApply, the scope of this release has grown to include additional enhancements, features, web services, and integrations, such as:

    • Enhancements, features, and approved changes to OpenCCC and the CCCApply Applications

    • Bug fixes across all integrated OpenCCCApply applications

    • Enhancements to the SSO Proxy sign-in page

    • Phase 1: CCCApply support for the College Adaptor 2.5 (SuperGlue)

    • New Machine-learning Spam Filter web service in CCCApply

    • Version upgrade of the CCC Report Center (no functionality changes)

    • New Canvas Administrator service (integrated with the SSO-based CCC Administrator)


    Release Strategy

    On June 28, 2018, the Pilot versions of the CCCApply Administrator v.2.0 - along with the new core CCC Administrator platform - was released to the Pilot environment. All college pilot data was migrated over to the new Admin 2.0 system, which is now fully integrated with the Pilot CCCApply applications, database(s), download servers, and Report Center.

    Note

    CCCApply Administrator 1.0 - LIVE through production release on September 28

    The existing Production CCCApply Admin 1.0 system will remain live and accessible to all CCCApply college users up to the production release on September 28. Colleges will continue to use their existing college URLs and user accounts to access their CCCApply admin data and settings. 

    Pilot Release & Recurring Updates

    Due to the scope of this release, a series of Pilot environment updates are planned between now and the Production release on September 28. These zero-down time deployments should not affect college implementation and testing:  .

    • June 28 (Pilot 1.0):  This was the initial deployment of the full CCCApply 6.2.0 code to the Pilot environment. College Support Services begins working with UAT colleges.

    • July 12 (Pilot 1.0.1):  This scheduled Pilot update may override data changes in Pilot due to a  by a data refresh scheduled for July 12. 

    • July 19 (Pilot 1.0.2):  This Pilot update fixed several bugs reported during Pilot UAT process. 

    • September 6 (Pilot 1.0.3):  This update fixed a major User Authorization issue, as well as several major bugs, identified during Pilot UAT that necessitated the Pilot site to come down while to be fixed.  

    • September 14 (Pilot 1.0.4): This update deploys the code for the approved CCCApply changes requested by the Chancellor's Office. 

    • September 28 (Production 1.0)  

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    Pilot Implementation Activities & Support

    The new CCCApply Administrator 2.0 tool will completely replace the current CCCApply admin system (Admin 1.0), which means that all 110 colleges who have adopted the CCCApply application will be affected by this product release. The purpose of this pilot release plan is to ensure that every college and district has been informed about the scope and timeline for this release; and have completed the technical requirements and operational tasks necessary to ensure a successful transition to the new system - before we migrate off the production server and turn on the new common admin service to all colleges across the system.  A successful migration and implementation in the pilot environment will be the indicator of whether we are ready to make the switch in production, and when. 

    Similar to all previous CCCApply releases, Release 6.2.0 will deploy one or more iterative code releases to the Pilot (sandbox) environment for preview prior to the Production release on September 28; thus allowing colleges time to review all coming changes and work with College Support Services and Enabling Services to complete pre-migration,  IT setup and operational implementation activities.  College Support Services worked with six colleges to complete a Pilot User Acceptance Testing process to validate the new college URLs and verify the accuracy of the data migration process. 

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    Pilot Environment: CCCApply Administrator & Applications

    The CCCApply Pilot Environment is the testing site used by CCCApply colleges to set up and test their CCCApply applications (custom supplemental questions, rules, etc.) and corresponding CCCApply Administrator.  Prior to releases, the Pilot environment will isolate new features and code changes for preview and testing, allowing colleges

    The Pilot environment provides a text-box version of the production code for the majority of the year, except during the pre-release Pilot Preview periods - when it contains pre-production code for an upcoming release. The Pilot Environment has separate /wiki/spaces/PD/pages/77562106, and different SLAs than the production versions of OpenCCC and CCCApply applications.

    Getting to Your Pilot Tools

    Please see the Pilot Environment section in the CCCApply Public Documentation space for more information on getting to the Pilot CCCApply Applications, pointing your download files to the Pilot download server, and identifying the Pilot Administrator & Report Center URLs.

    NOTE:  The Pilot Application URLs are not changing with the release of the new CCCApply Administrator 2.0.  Colleges should continue to use the application URL templates listed below.

    Pilot Administrator & Report Center

    Expand
    titleClick here to see your CCCApply Staff Admin & Report Center URLs...

    PILOT Administrator

    NEW PILOT Administrator URLs

    PILOT CCCApply Administrator 2.0 

    http://{college or district domain}.pilot.openccc.net/admin

    Replace (college or district) with your .edu domain

    PILOT CCC Report Center

    http://{college or district domain}.pilot.openccc.net/reports

    Replace (college or district) with your .edu domain

    Pilot CCCApply Applications

    Expand
    titleClick to see your Pilot Application URLs

    PILOT Application

    NEW PILOT Application URL

    PILOT CCCApply Standard Application URL

    https://pilot.opencccapply.net/cccapply-welcome?cccMisCode=XXX

    *Replace the XXX with your college MIS code.

    PILOT Promise Grant (BOG) Application URL

    https://pilot.bog.opencccapply.net/gateway/bog?cccMisCode=XXX

    *Replace the XXX with your college MIS code.

    PILOT International Application URL

    https://pilot.intl.opencccapply.net/gateway/intl?cccMisCode=XXX

    *Replace the XXX with your college MIS code. 

    Pilot Download URL Attributes

    Expand
    titleClick here to see the Pilot Download URLs...

    Include the following URL attributes in your PILOT Job XML files. For more information, refer to the Download Client User Guide for details.

    Application

    PILOT DOWNLOAD URL

    PILOT CCCApply Standard Application

    https://pilot.admin.openccc.net:8443/ccctransfer

    PILOT Promise Grant Application (formerly BOG)

    https://pilot.admin.openccc.net:8443/ccctransferbog

    PILOT International Application

    https://pilot.admin.openccc.net:8443/ccctransferintl 

    Warning

    NOTE: Getting to the new CCCApply Administrator 2.0 now requires all users to login to the new CCC Administrator with the new college-specific URL. Your user account will recognize your college or district IdP and will store your permissions to launch the CCCApply Administrator 2.0


    Back to Top

    NEW Production & Pilot URLs

    The URLs below are templates, so the examples shown below are not your URLs. These are provided to give you an example of what yours look like. Please contact your IT department if you do not have access to your Pilot Administrator and Pilot Report Center.  (New - Click here to find your new college URLs to the CCCApply Administrator 2.0 & Report Center.)

    Environment

    Application

    Template URLs

    Customize

    PILOT

    CCCApply Administrator 2.0

    http://{college domain}.pilot.openccc.net/admin

    Replace the (college domain) with your college or district .edu domain

    PILOT

    CCC Report Center

    http://{college domain}.pilot.openccc.net/reports

    Replace the (college domain) with your college or district .edu domain

    PRODUCTION

    CCCApply Administrator 2.0

    http://{college domain}.openccc.net/admin

    Replace the (college domain) with your college or district .edu domain

    PRODUCTION

    CCC Report Center

    http://{college domain}.openccc.net/reports

    Replace the (college domain) with your college or district .edu domain


    Data Dictionaries & Release Documentation

    The following links point to the most current versions of the CCCApply Data Dictionaries and User Guides.

    Description

    Version / FILE

    Format

    Release

    Date Published

    CCCApply Standard Application Data Dictionary

    V.2018.1

    PDF

    Release 6.2.0

    9.14.18

    Download Client transfer-client-V.6.2.0

    V.6.2.0.0

    jar

    Release 6.2.0

    9.14.18

    2018-2019_CCPG_Specification.pdf

    CCPG-V2018

    PDF

    2018-2019

    1.12.18

    CCCApply International Application Data Dictionary

    V2017.2

    PDF

    Release 6.1.0

    No change for 6.1.2


    Changes to the OpenCCC Account System

    The following changes were implemented in the 6.2.0 release. 

    Change Specification

    Description

    New Data Field or Change to Data Values

    Change to Logic

    Update logic and text in the Birthdate <birthdate> field to allow users under the age of 13 to create an OpenCCC Account

    Per clarification of the COPPA laws, students under the age of 13 are eligible to create an OpenCCC account as the purpose of the account is related to educational institutions, and the educational journey of the student, and required to apply to a California Community College. 

    No

    Removed logic that prevents users under the age of 13 to create an OpenCCC Account based on their date of birth.


    Changes to the CCCApply Standard Application

    The following changes were implemented in the 6.2.0 release code.

    Change Specification

    Description

    New Data Fields or
    Changes to Data Values

    Change to Logic

    CCCApply Spam Filter Web Service

    Standard Application Only. New post-submission web service to support spam detection in CCCApply. The full web service includes multiple micro-services, machine learning continuous training model, prediction service, system monitoring, college email alerts, and user interface are described in detail in the User Guide and supplemental release note information, accessible below.  

    <fraud_status>

    <fraud_score>

    N/A - Not related to residency logic in CCCApply

    Spam Monitoring & Email Notifications

    Standard Application Only. To support college's adapt to the new spam filter, monitoring has been implemented to alert the college by email if one or more submitted applications has been suspended in the Spam Filter (Summary Table). The two email messages are: 

    • Daily Spam Alert Email:  Sends an email to the Admissions Office Contact Email" to alert the college that one or more applications have been suspended from the post-submission download process and need to be managed in the Spam Filter User Interface in the new CCCApply Admin 2.0.

    • Reminder Spam Alert Email: Sends an email to the Admissions Office Contact Email" to alert the college that one or more applications has been sitting in the suspension folder (Spam Filter User Interface) for 3 days or more. This email alert is a reminder to the college that all applications suspended in the Spam Filter need to be "confirmed" by the college in order for the model to continue to grow and learn.  

    N/A

    N/A

    Major Category Dropdown Menu

    Optional - Displays a dropdown menu above the "Intended Major or Program of Study" menu on the Enrollment page only if the college chooses to implement the "Major Category" filter implementation in the Administrator. Otherwise, this menu does  NOT display.

    <major_category>

    N/A

    Ed Goal Alignment Filter Logic 

    6.28.18: Out of scope for this release

    Optional - Enables filtering logic to the display of Majors in the "Intended Major or Program of Study" menu on the Enrollment page only if the college chooses to implement the optional Ed Goal Alignment filter implementation in the Administrator.  Otherwise the filter logic is not enabled.

    N/A

    N/A - Not related to residency logic in CCCApply

    Rename the Personal Information page to "Demographic Information" 

    The Personal Information page in the Standard Application and the International Application was renamed to the "Demographic Information" page in order to more accurately describe the information being collected on this page in the current and future versions of CCCApply.

    N/A

    N/A

    Support AB620 Decryption

    To support the sharing of data between CCCApply and the Data Warehouse application, as well as the College Adapter (Glue) 2.5 system, the two AB620 fields have been decrypted. Note this does not enable these fields to be downloaded through the CCCApply Download Client or appear in the CCC Report Center for reporting.  The AB620 fields are: Sexual Orientation <sexual_orientation> and Transgender <transgender>.

    <sexual_orientation>

    <transgender>



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    Changes to the Promise Grant Application (BOG)

    The following changes were implemented in the 6.2.0 release code.

    Change Specification

    Description

    New Data Fields or
    Changes to Data Values

    Change to Logic

    Phase 1: Support for the Promise Grant Application (BOG) to integrate with the College Adapter (Glue) 2.5

    Web service call was implemented to support the phased integration of the CC Promise Grant Application (BOG) data with the College Adaptor (Glue 2.5). 

    TBD

    N/A


    All Bug Fixes

    The following bugs or defects were fixed in this release. They are displayed below 

    Area or Section

    Bug Description

    Notes

    OpenCCC Account Bugs

    Account Creation

    Improved Password hashing


    Account Creation

    Fixed issue where some users were not receiving Account Creation confirmation email with a valid email address


    Account Creation

    Corrected the issue where the country code was appearing in the Mainphone extension field


    Account Creation

    Fixed issue where user could not update the Authorization for Text Message Cannot update authorization for text messages


    Security Questions

    Fixed an issue Closing validation should take focus to first security question


    Authentication

    Corrected issue where user was directed to an incorrect page after creating an Account


    Authentication

    Added timestamp and nonce to auto-login


    Account Recovery

    Implemented logic to support using international phone numbers when recovering Usernames


    Account Recovery

    Fixed the "Forgot?" link on the Recover Password and Recover Username pages in Account Recovery


    Password Reset

    Fixed the text in the Password Link Expiration Message


    SSO Proxy 

    Made it so the EPPN mapping updates when an old EPPN is reused


    SSO Proxy

    Fixed an issue where the IDP proxy was directing the user to an error page instead of the login page


    Standard Application Bugs

    Post Submission

    Application surveys are not being pushed to submitted_applications database


    Data Downloads 

    Remove military_stationed_ca_ed_start and military_stationed_ca_ed_end from download client


    SSN Encouragement Modal

    Fixed an accessibility issue with the "Enter SSN" button on the SSN Encouragement modal to bring the focus back to the SSN field


    Account Mailing

    Corrected a problem with the "No Current Address Homeless" pop-up on the Account Mailing page


    My Applications

    Fixed ability to go to My Applications on pages after Introduction after creating an account


    Data Downloads

    Fixed a download problem with Emoji characters in Supplemental Text field

    See Download Client Changes

    Education Page

    Fixed an issue where Clicking Save on Education page clears the grades for Multiple Measures questions


    Education Page

    Fixed issues where clicking Save on Education page clears the fields entered by user


    Enrollment Page

    Fixed issues with the "Save" button on the Enrollment Page to keep error messages from displaying


    SSO Proxy

    Corrected some missing logic when Missing where clause on update to the eppn_mapping table


    Education Page

    Fixed an issue on the Education page where an error message was displaying if the user switched f in the High School Education level when a user switches Error modal shows when high school education level selected after switching from enrolling in high school and college at the same time


    Helpdesk Application

    HelpDesk - Password Reset Does Not Work for New Accounts


    Helpdesk Application

    G-Tool - Password Reset Is Not Working For New Accounts


    CC Promise Grant Application Bugs

    Account / Mailing Information

    Fixed issue where editing the Date of Birth Year didn't change options in the BOG Application


    Account / Mailing Information

    Fixed the issue where the "Confirm Date of Birth" field only showed up if you change something


    Submission Service

    Corrected issue in the system that was creating duplicate BOG Application records


    Submission Service

    Fixed the validation logic and error message preventing a user from submitting multiple applications for the same Promise Grant (BOG) Academic Year.


    International Application Bugs

    General Application

    Implemented logic to make checkbox fields behave consistently throughout the application and across applications. Any time a checkbox hides a field, and the checkbox is cleared, the data will be restored to the field if they re-check the box if the page hasn't been Saved first.


    Current Mailing Address

    The "United States of America" option now appears in both the Country of Birth and Country of Citizenship on the Personal Information Page.


    I-94 Section

    Fixed an issue in the I-94 Currently Residing in US section that was introduced in the last release (6.1.0)


    Citizenship 

    Fixed the logic and display for preventing an international applicant from selecting United States of America as their Country of Citizenship


    Visa/Dependents

    Fixed an issue that was causing an error message to display when user clicked Save on Visas/Dependents page.


    Visa/Dependents

    Fixed an issue that was clearing data when user clicked Save on Visas/Dependents page.



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    Changes to the CCC Report Center

    The only change that colleges need to be aware of relative to the CCC Report Center in this release are the two new custom college-URLs they need to use to get there.

    Pilot Report Center:  http://{college domain}.pilot.openccc.net/reports

    Production Report Center:  http://{college domain}.openccc.net/reports

    Note

    Use the template above to get to your college's instance of the CCC Report Center by replacing between the parentheses with your college or district's IdP domain.  

    There is also a list of college URLs here.


    Changes to the Download Client

    The following fields have been added to the Download Client. To add them to your download file, update your Download Format XML files, as indicated.


    Note

    Reminder: In order for your college to update your download file(s) - you must update your Download Client Jar file for the 6.2.0 release.  Find the latest Jar file here: User Guides


    Description

    Data Field

    Format

    Required

    Notes

    CIP Code

    <cip_code>

    character varying (60)

    No

    OPTIONAL field added to the Majors module in the Administrator. 

    Major Category

    <major_category>

    character varying (100)

    No

    OPTIONAL field added to the Majors module in the Administrator. 

    NOTE: Major categories must be separated by a comma in the export formatting. 


    Data Field Notes

    The following notes pertain to OpenCCC & CCCApply data fields.  

    Description

    Data Field

    Format

    Required

    Notes

    Highest Math Course Taken

    highest_math_course_taken

    See Notes

    No

    This is only a new response/value being added to an existing data field.
    This data field is one of the OPTIONAL fields in the High School Transcript Information section (aka Self-Reported Multiple Measures).

    • A new field response/value has been added to the <highest_math_course_taken> field.

    • That new database value is "13 = Math Analysis" 

    • This value will appear in the Highest Math Course Taken question in the Apply application between Trigonometry and Pre-Calculus in the drop down menu.

    Highest Math Course Passed

    highest_math_course_passed

    See Notes

    No

    This is only a new response/value being added to an existing data field. 
    This data field is one of the OPTIONAL fields in the High School Transcript Information section (aka Self-Reported Multiple Measures).

    • A new field response/value has been added to the <highest_math_course_passed> field.

    • That new database value is "13 = Math Analysis" 

    • This value will appear in the Highest Math Course Passed question in the Apply application between Trigonometry and Pre-Calculus in the drop down menu.

    Mainphone International

    mainphoneintl

    character varying (25)

    Yes

    This field was added to the Downloads in 2017.  This is a reminder that these fields should be added to your Format Definitions XML file if you haven't done so already.

    Secondphone International

    secondphoneintl

    character varying (25)

    Yes

    This field was added to the Downloads in 2017.  This is a reminder that these fields should be added to your Format Definitions XML file if you haven't done so already.

    Stationed in California for Educational Purposes Start Date

    military_stationed_ca_ed_end

    date

    Removed from db

    This field was deprecated; removed from the download client.

    Stationed in California for Educational Purposes End Date

    military_stationed_ca_ed_start

    date

    Removed from db

    This field was deprecated; removed from the download client.

    Emoji Characters

    All Supplemental Questions: Text Input Fields

    2-bytes

    No

    Emoji chars are 2-bytes and we currently only support 1 byte; By default, these are stripped now in the fix.If they want to add those characters, the college would have to add something to their download file to accept those characters.

    StripDiacritics is still supported.


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    Additional Information:  New Features & Services

    New! CCCApply Spam Filter Web Service

    Image Added

    The purpose of the Spam Filter web service is to identify fraudulent applications coming into our system through CCCApply and prevent them from being passed to and processed by our colleges as legitimate applications.

    A full series of articles detailing the new Spam Filter Web Service, include:

    More resources will be available to support the implementation and regular monitoring of the Spam Filter Web Service, including the new updated CCCApply Administrator 2.0 User Guide documentation, video tutorials, and live training sessions during the Pilot implementation period.

    Post-Submission Web Service 

    Every application submitted to your college is passed through the Spam Filter Web Service at time of submission and contains a fraud status flag with the status of "Pending". If the prediction service believes that the application does meet the criteria for fraud, it will update the fraud status flag from "Pending" to "Checked Fraud" and sends it to the suspension folder (User Interface) to be confirmed by the college. Applications that do not meet the criteria for spam in the prediction service are flagged with "Not Checked Fraud" and immediately pushed forward to the college's Download Client for download.

    The new data field, "fraud status", is not required to be a downloadable field; however if the college wants to add this field to their Standard Application Format Definition XML file, the data field element is included in the CCCApply Standard Application Data Dictionary v.2018.1.

    SPAM Filter User Interface

    The Spam Filter User Interface is the suspension folder where the prediction service sends and stores applications that meet the criteria for spam. The user interface consists of a summary table that displays the applications that have been identified with a high probability or percentage of confidence, a search field to bring in applications to the folder, and action buttons that the college uses to "Confirm Spam" or "Mark as Valid", each application individually or multiple selected applications at the same time. The summary table functions similarly to the other tables in the Administrator, with sortable column headers and a search field that allows the college to bring an application into the filter to be processed.

    Summary Table

    Each application suspended in the Spam Filter Summary table can be selected individually or multiple applications can be selected. Once an application is selected the action buttons become active; including the "Confirm Spam" button and the "Mark as Valid" button. 

    • Confirm Spam button:  The college should select this action to confirm that the application meets the criteria for spam and should NOT be downloaded by the college's Download Client 

    • Mark as Valid button: The college should select this action to remove the application from the spam suspension folder and push the application on to be downloaded by the college's Download Client

    Note

    Spam Email Alerts Sent to Admissions Office Contact
    Two email alerts will be sent to the college if one or more applications are suspended in their Spam Filter User Interface. The email alerts will be sent to the email address entered in the Admissions Office Contact Email field in the College Information page, accessible from the header in the CCCApply Administrator 2.0. Colleges should ensure that this address is valid during the implementation and testing process.


    SuperGlue for CCCApply (College Adapter 2.5)

    With the CCC Technology Platform (SuperGlue) College Adaptor version 2.5, Colleges can receive a full dataset of a student’s CCCApply data directly to a staging table in their college ERP/SIS. A student’s Apply data will be delivered as soon as their application is complete. The Apply dataset includes unencrypted LGBTQ data that can be used for mandatory reporting to the Chancellor’s office. Delivery of College Promise and International data is not supported in this version of the adaptor, but will be added in the next release. College ERPs supported with the College Adaptor 2.5 Release: Colleague, Banner and PeopleSoft Campus Solutions.


    The intent of the SuperGlue Support for CCCApply project is to securely deliver in real time CCCApply records into a staging table in the College SIS via the Glue College Adaptor. Records will include the entire CCCApply dataset, including the college's custom Supplemental Questions, and unencrypted AB620 data fields: Sexual Orientation and Transgender. Implementation of this delivery will require data to be stored in an encrypted database table at the college.

    We foresee colleges using this dataset in two possible scenarios:

    Scenario 1: College Continues to Use the CCCApply Download Client as well as the College Adaptor

    In this scenario, your college can continue to use your existing CCCApply Download Client (DL Client) workflow to download and process new applications without disruption to existing business processes. The college then uses the new College Adaptor dataset to join AB620 data fields via the Application ID (app_id) to applications downloaded through the Download Client, for storage in your SIS for MIS reporting purposes.

    Info

    Scenario #1can also be seen as the first step in a phased-approach to adoption of the College Adaptor (SuperGlue) for real-time integration of your CCCApply data with your SIS.

    Scenario 2: College Discontinues using the CCCApply Download Client and adopts the College Adaptor (SuperGlue) 2.5 for real-time integration with your SIS

    In this scenario, your college would discontinue using the CCCApply Download Client and work with the CCC Technology Center to implement the College Adaptor (SuperGlue) 2.5 for real-time integration of your CCCApply dataset with your college SIS. The college would work with the CCC Technology Center to point their post processing scripts at the new secure staging table and adjust their CCCApply scripts to consume the newly delivered CCCApply dataset, storing the data in the college SIS or preparing the necessary files for upload.

    What is SuperGlue?

    The CCC Technology Platform (SuperGlue) is the integrations framework for the products of the California Community Colleges Technology Center (CCCTC). SuperGlue integrations facilitate data exchange between the system-wide products built by or purchased by the CCCTC for the California Community Colleges system. This includes the following applications:

    • Canvas Webapp

    • My Path Enterprise Student Portal

    • Career Planning Systems

    • Multiple Measures Student Placement Platform

    • CCCApply

    • California Promise Grant Application (BOG)

    Accessing Your CCCApply AB620 Data for MIS Reporting

    Colleges can obtain their students’ unencrypted AB620 data for MIS reporting in real-time through the CCC Technology Platform’s (SuperGlue) College Adaptor. The College Adaptor Release 2.5 supports the Glue for Apply project to securely deliver in real time CCCApply records into a staging table in the College SIS via the Glue College Adaptor. Records will include the entire CCCApply dataset, including the college's custom Supplemental Questions, and unencrypted AB620 data fields: Sexual Orientation and Transgender. Implementation of this delivery will require data to be stored in an encrypted database table at the college.

    Colleges interested in upgrading or installing the College Adaptor 2.5 version in order to receive the unencrypted AB620 data can contact Keith Franco of the CCCTC Enabling Services team: kfranco@ccctechcenter.org


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    New! CCCApply Administrator 2.0

    The new CCCApply Administrator 2.0 is an upgrade to the existing CCCApply Administrator (Admin 1.0),with a new look & feel and enhanced user navigation. The technology has been upgraded from a PHP-based application to a java-based, spring boot platform, with a React user interface, which has allowed us to fix many of the bugs and issues that existed in the current administrator and add one or two new features. Additional enhancements, features and services are planned for future releases. 

    For more information about the new CCCApply Administrator 2.0, see:


    Note

    Data Migration: All college user accounts and data configurations are migrated from Admin 1.0 into the new CCCApply Admin 2.0 system. Your pilot data has been moved over and will be used for implementation and user acceptance testing activities. Production data will be moved one-to-two days prior to the production release. For more information, please contact College Support Services.


    Upgrade Overview: Feature Parity and New Features


    Expand
    titleClick here to see more new and upgraded features in the new CCCApply Administrator 2.0:

    In this first release, our objective is to rewrite all the existing features and functionality that are in the current admin system with minimal changes in an upgraded interface (feature parity). This accounts for approximately 90% of the development work we are releasing in this version. The features that have not changed in the CCCApply Administrator 2.0, are:

    • Terms

    • Majors*

    • Rules

    • Messages

    • Supplemental Questions

    • College & District Information

    • Reset Downloads

    • English Proficiency Information (International only)

    New features account for the other 10% and include:

    • New Spam Filter User Interface

    • New Major Category Filter (OPTIONAL)

    • New CIP Code data field (OPTIONAL)

    The feature functionality that moved to the new core admin system (CCC Administrator) are: 

    • Getting to the CCCApply Administrator 2.0 with a new URL for each college

    • Authentication - User accounts will continue to authenticate you when you login to the new system.

    • Authorization - User accounts and permissions are maintained in the new core admin platform. All user authorization is managed by the Tech Center in the first release.

    • Launching authorized admin systems from the CCC Administrator homepage

    • Launch Applications Menu

    Navigation & User Interface Enhancements

    • Applications Menu

      • Quickly move between your authorized CCCApply applications by selecting from the "Applications" menu in the header of all pages.

    • Modules Menu Navigation Bar

      • Quickly move between application modules without leaving the current screen or application (more benefits and functionality here)

    • Colleges Menu Navigation Bar

      • Benefits for District Users: Quickly navigate between the colleges in your district. Drop down menu appears on all pages in the Administrator.

    • New Utilities Menu

      • Designed to scale as new utilities are added to CCCApply, access application-specific utilities, web services, and other integrated technology components from the Modules menu in each application;

      • Reset Downloads: Find the Reset Downloads module under "Utilities" menu in each application.

      • Spam Filter User Interface - Find the new Spam Filter user interface module under the "Utilities" menu in the Standard Application only. 



    New! CCC Administrator

    The CCC Administrator is the new centralized admin service for California Community Colleges faculty and staff - providing SSO-based authentication and user management for all CCC Tech Center and systemwide administrator tools and services.  This new service is designed to scale as products and services are developed and integrated with this central system.

    See the Introduction to the New CCC Administrator for more information about: 

    • Overview of purpose and system/technical requirements

      • Proxy integration requirement

    • Overview of features and functionality

      • "Getting There" information

      • Launching integrated administrator tools, including the CCCApply Administrator 2.0

      • User Management - Basic & Admin User Authorization

    Warning

    NOTE: Getting to the CCCApply Administrator 2.0 now requires all users to login to the new CCC Administrator with the new college-specific URL.  Your Admin 1.0 user account will recognize your college or district IdP and will store your permissions to launch the CCCApply Administrator 2.0


    		Image Added

    Features & Benefits

    Expand
    titleRead more about the features & benefits of the new CCC Administrator:

    A Single Point of Entry

    • The primary benefit of the CCC Administrator is to provide one single point of entry - one URL and one central landing page - for all your Tech Center and other systemwide admin configuration tools and services - thus eliminating the need for faculty and staff to manage multiple sites and login credentials for their systemwide administrator applications.

    SSO Authentication

    • Delivers SSO-based authentication for all CCC college and district staff users across all integrated CCCTC-developed admin applications. Users login to the central administrator once, then navigate to their authorized services in the same session.

    User Authorization

    • Delivers centralized “System Administrator” services, including identity and access management (user authorization, roles, and permissions) in one consolidated user account for all services and resources securely.

    Land and Launch Global Interface

    • Provides one central landing page for college and district users to launch the applications they are authorized to access, including the new CCCApply Administrator 2.0 system, in a new tab or window depending on your browser and operating system.

    Scalable Architecture

    • The new architecture design scales as users, applications and services are added to the system. 

    Land & Launch Global Interface

    • All integrated CCCTC admin applications, including the CCCApply Administrator 2.0 application, will launch from the CCC Administrator global landing page.

    • New Landing Page:  The homepage of the CCC Administrator is now the single point-of-entry “landing page” for all Applications. From there, users select the administrator tool they want to manage via the Applications menu in the header.  

    • New “Applications” Menu:  In the first release, the CCCApply and Canvas Administrators are the only tools accessible from the CCC Administrator. As more CCCTC admin web applications are developed and integrated, they will also launch from the core system, leveraging the same user account from the single point of entry URL.


    Note

    Getting to the New Administrators & CCC Report Center

    • CCCApply Administrator 2.0: Now that the CCCApply Administrator 2.0 is accessed through the new CCC Administrator system, there is no longer a direct link to the CCCApply Administrator.

    • CCC Report Center: In this release, colleges will navigate to the CCC Report Center through a new college URL - however, all User accounts are created in the CCC Administrator system. 

    • New Canvas Administrator: 

    Action Item: Colleges should replace their existing Administrator & Report Center links with their new custom URLs and begin using them now for both the Pilot and Production environments. The URLs provide a single point-of-entry to all CCCTC staff tools and services. The URLs are based on a template address and your college or district .edu domain. Click here to find your custom URLs.

    IMPORTANT: The CCC Report Center will not launch from the CCC Administrator in the first release. Until further notice, all colleges and districts will continue to use a separate college URL to access the CCC Report Center. In a future release, the CCC Report Center will appear in the Applications menu and will be launched from the CCC Administrator like every other integrated App.


    Centralized User Management

    User & Access Management for all integrated CCCTC admin tools are now maintained in the new, centralized System Administrator application in the CCC Administrator.  One of the benefits to users in the new system is the consolidation of all their previous individual user accounts into one account, which allows for multiple applications, roles, and permissions in one account (one username & password) for each user, for each environment (Pilot vs. Production). 


    Pilot & Production User Accounts

    • ALL USERS must first have a user account set up for them (new or migrated from Admin 1.0) before they can login (authenticate) to the new CCCApply Administrator 2.0.

    • ALL USER ACCOUNTS are created and managed in the “User Manager” system in the CCC Administrator.  

    • ALL EXISTING USER ACCOUNTS in the CCCApply Admin 1.0 and the CCC Report Center systems will be migrated over to the new Admin 2.0 system prior to Pilot and Production releases.

    • ALL USERS will have a "Basic User" role for each Application they are authorized to access in the CCCApply Administrator 2.0 system (including the Report Center). 

    • USERS who are authorized to manage other users for their college or district, must be assigned the appropriate "CCCAdmin" role by an authorize CCC Tech Center support engineer or another authorized CCCAdmin users with equal or greater scope of authorities.

    For more information about User Management in the CCCApply Administrator 2.0 or CCC Report Center, please see the /wiki/spaces/PD/pages/758546724.


    Note

    Reminder: Just like CCCApply Admin 1.0, users in the new system must have an account created for them by another authorized user before they can login and access the Administrators. If you do not have an account for the new CCCApply Administrator 2.0 or the CCC Report Center, please contact Support Services for assistance.

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    New! Canvas Administrator

    Another new staff and faculty admin configuration tool - now available for colleges who have adopted the College Adaptor (SuperGlue) - is also being deployed in this release and is accessible from the new CCC Administrator system. Colleges that have adopted the Canvas LMS and the College Adapter (v.2.5) are encouraged to pilot the new admin tool for automating the synchronization of student enrollments, terms, and courses.

    Using the Canvas Administrator tool, college Canvas administrators can automate course shell creation for the Canvas LMS using the College ERP/SIS term and section data. The Canvas Administrator also allows Canvas admins to schedule and automate student section enrollments so that they are synchronized between the ERP/SIS and Canvas. 

    Automatic synchronization of student enrollments allows students to access their content in Canvas without delay, helping them stay on path to their educational goals. Automatically creating Canvas course shells and synchronizing section and enrollment data between the ERP/SIS and Canvas also eliminates the need for faculty to manually update their student rosters, or Canvas course details, giving them more time to focus on instruction. For more information on the Canvas-SIS Integration, see the SuperGlue Public Documentation page.

    Info

    The Canvas-SIS integration configured in the Canvas Administrator requires installation of the CCCTC Technology Platform's (SuperGlue) College Adaptor version 2.5. For more information on installing the College Adaptor 2.5 at your college, contact Keith Franco of the CCCTC Enabling Services team:  kfranco@ccctechcenter.org


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    Support Services

    Support for the new CCC Administrator, and all current and future integrated web applications - including the CCCApply Administrator 2.0, Canvas Web App, and the CCC Report Center - is provided by the CCCTC College Support Services.  Colleges can contact support in a number of ways:

    • Post a question or comment related to CCC Technology Center products and services on the College Support Site (CCCTechnology.info)

    • Submit a request for technical or operational support through the College Support Site (See Using the College Support Site for more information)

    • Contact College Support Services directly by email at staffsupportccctc@openccc.zendesk.com

    Information is available online at:  College Support Services

    CCCTechnology.info

    CCCTechnology.info - the College Support Site for the CCC Technology Center - is the starting place for requesting support for all OpenCCCApply applications and services, including the new CCCApply Spam Filter web service and user interface, the new CCCApply Administrator 2.0 tool, and all current and future OpenCCCApply projects and services.  

    California Community Colleges faculty and staff are encouraged to register for an account on the CCCTechnology.info site to stay informed on outgoing information, as well as to start or join a discussion about products, programs and other services supported by the CCC Technology Center.