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CCCApply has created a new, optional non-credit workflow feature in the CCCApply Standard Application. Development requirements for the first version of the new feature were designed under the guidance of the CCCApply Redesign Workgroup, the CCCApply Advisory sub-committee for Non-Credit application; 

This Pilot Project Plan will outline the details of the CCCApply Non-Credit Application pilot project across the various stages of remaining pre-production development, testing and implementation. 

Product information is available here:  CCCApply Non-Credit Application



Project Outline 

Below is an outline of the CCCApply Non-Credit Application Pilot Project, including development and production phases: 

College Pilot Project

  1. Project Overview
    1. Project summary & objectives
    2. Project Timeline
  2. Goals & Success Criteria
  3. College Participation & Requirements
  4. UAT Plan & Objectives
    1. UAT Objectives & Success Criteria
    2. Required Documentation
    3. College IT Implementation Steps
    4. Data Fields & Downloads
    5. Admin Configuration & Reports
    6. Feedback Process

Production Phase

  1. Beta Version Plan
    1. College participation
    2. UAT Plan
  2. College Implementation Plan
    1. Working with Enabling Services
    2. Working with Support Services


Status of Development Phase

Development requirements for the initial version of this application (v.1.0) were drafted and implemented by the CCCApply Redesign Workgroup and sub-committee for the Non-Credit Application. Details of the v.1.0 development specification can be found here: Non-Credit Change Requirements and CCCApply Non-Credit Application




Pilot Overview

A soft launch release to a limited number of colleges for a 12-week pilot project deploy to the CCCApply pilot environment on February 2019, as part of the CCCApply release 6.4.0. 

A set of pilot colleges will work with the Workgroup and sub-committee, as well as the CCCApply product development team, to ensure the initial development design and IT implementation processes meet the success criteria outlined below. A continuous feedback process has been outlined to ensure all bugs and missing critical requirements are identified and prioritized for production release.  

The overarching goal for the project is to prepare the new feature for a larger scale Beta version release to more colleges in May 2019, and ultimately to production release to all colleges in June 2019.


Pilot Objectives

The objectives for the pilot project are designed to ensure that the new workflow feature meets the minimum viable feature functionality and implementation requirements to support colleges comply with changes to the state residency requirements for non-credit students.


Additional pilot objectives: 

  1. Approved pilot colleges will commit two staff representatives to participate in the full 12-week project (One admissions office and one IT staff participants) and complete minimum UAT activities
  2. Participants should contribute to meeting project goals, objectives, and timelines in order to meet proposed success criteria
  3. Participants will attend scheduled meetings and provide feedback on development and implementation requirements and processes to ensure compliance with AB 3101
  4. Pilot project management will document and share college feedback and track progress of overarching goal to meet production phase timeline  


Project Timeline

A tentative schedule of project activities are detailed below (subject to change).


DateDescriptionRelease
February 19CCCApply 6.4.0 release to the CCCApply Pilot environment (see Release 6.4.0 Summary Notes)CCCApply 6.4.0 Pilot
February 19Non-Credit Application 1.0 - Soft launch release to the CCCApply Pilot environmentNon-Credit v.1.0 Pilot
February 20 - 28

Non-Credit Pilot begins 12-Week Pilot Activities


March 15CCCApply 6.4.0 Production release  (see Release 6.4.0 Summary Notes)CCCApply 6.4.0 Prod
April 8Non-Credit Application (v.1.x) Pilot Update (Tentative)Non-Credit v.1.1 Pilot
April 15Deadline for development changes and bug fixes (Tentative)
May 9Code freeze for CCCApply 6.5.0 Pilot Release and Non-Credit App v.1.2 
May 15 - 22Non-Credit Pilot officially ends - last meeting
May 31CCCApply 6.5.0 Pilot release  (includes the Non-Credit Application 1.2 Pilot release)CCCApply 6.5.0 Pilot
June 28CCCApply 6.5.0 Production release  (includes the Non-Credit Application 1.2 Production release)CCCApply 6.5.0 Prod




Project Goals & Success Criteria 


GoalSuccess Criteria

Ensure MVP product complies with residency-exempt requirements in AB 3101

Ensure the design and development of the Non-Credit workflow path feature & functionality meets minimum viable product requirements for use with non-credit students as mandated in AB 3101

  • Chancellor's Office Legal staff confirm NC app workflow meets AB 3101 requirements
  • CCCCO MIS confirms data reporting requirements are met with the new feature 
  • Pilot colleges confirm the feature functionality complies with residency changes for Non-Credit students
  • Pilot colleges confirm MVP product meets general requirements for non-credit to credit status transition 
  • Colleges can easily identify non-credit submitted applications in downloads and reports 

Ensure product functionality meets MVP requirements for college non-credit programs

Ensure the functional design (user interface and admin configurations) meet the minimum viable requirements for the majority of college non-credit programs .

  • Colleges want to use the Non-Credit feature (optional)
  • Colleges can customize the Non-Credit workflow feature to display custom non-credit programs and courses on the Enrollment page (Intended Major/Program of Study field; Major Category filter);
  • Colleges can successfully customize and filter  the display of their non-credit programs and courses; 
  • Colleges can successfully 
  • Pilot colleges confirm that the feature functionality meets general requirements for Non-Credit programs 

Ensure IT implementation is simple and fully compatible with existing Standard Application implementation 

Ensure college IT implementation of the new Non-Credit workflow includes minimal risks and requires minimal reporting and admin configuration changes, and compatible data downloads changes to the CCCApply Standard Application IT setup (including pre- and post-application processes and web services) 

  • College IT successfully modifies existing Standard Application Format Definition XML file with new fields and changes to existing fields; successfully updates Download Client jar file for pilot & production
  • College using SuperGlue for Apply (with College Adapter) has modified process to export the new and updated data set to staging table; College using full SuperGlue SIS process can successfully import new and updated data set to college SIS
  • College admissions staff has added new Non-Credit data fields to Standard Application in the CCCApply Administrator Rules & Messages (optional);
  • College admissions/research staff has modified existing Submitted Applications views and reports in the Report Center (optional).

All required Tech Center applications have Non-Credit application functionality & data

Ensure all dependent CCC Tech Center products and services have been updated with the new and revised Non-Credit Application data fields and reports are accessible to authorized college administrators and staff.


  • Authorized researchers can access the Non-Credit data fields and reports in the CCC Data Warehouse
  • All internal Tech Center product can access the new Non-Credit data fields in the Student Profile   

Develop (generic) best practices for college support, IT, and admissions implementation of the new Non-Credit feature

Identify, test, document and publish best practices for college support of and/or implementation of the Non-Credit workflow feature functionality for (general) college admissions non-credit programs. 

  • Best practices and other knowledge base support information is authored by college users and published in the CCCApply Public Documentation sites
  • Support FAQs is authored by college users and published in the Support Site




Pilot College Participation

The CCCApply Non-Credit Application Pilot project will initially consist of 6 - 8* district colleges from the CCCApply Redesign Workgroup and the CCCApply Advisory Committee's sub-committee for Non-Credit Application.  Pilot project activities are scheduled across a 12-week period between February 19 - June 15, 2019.   


Participating Colleges

Colleges from within the CCCApply Redesign Workgroup and the CCCApply Advisory Committee that will be participating in the project:

  • City College of San Francisco
  • Coastline College
  • North Orange CCD
  • Santa Rosa College
  • Sierra College
  • Cerritos College


Participation Requirements

Participation activities and requirements include:

  • Attendance at all meetings
  • Complete all UAT Implementation activities and testing goals
  • Contribute to design and requirements discussions; provide feedback and support to other pilot colleges
  • Contribute to the development of best practices and support materials 



Pilot UAT Plan

The user acceptance testing (UAT) plan process and objectives for the CCCApply Non-Credit Application Pilot project are listed below. 

  • UAT Objectives & Success Criteria
  • Required Documentation 
  • Getting to the Pilot Application 
  • IT Implementation Steps
  • Data Fields & Downloads
  • Admin Configuration 
  • Reports
  • Feedback & Support Processes

UAT Objectives & Success Criteria

UAT ObjectiveSuccess Criteria
IT Implementation Steps & Testing
Data Fields & Downloads Configuration Testing
  • New and revised Non-Credit app data fields have been added to their existing CCCApply Standard Application Format Definition XML and ran a successful job in Pilot
  • Download Client for the Pilot Standard Application has been updated with latest version of the "transfer-client.jar" file in Pilot environment
  • Colleges have tested downloads successfully using the Download Client
  • Colleges have modified and successfully exported new data set to Glue for Apply staging table 
MVP Admin Configuration (Optional) Testing
Modifying & Running Non-Credit App Reports Testing
Using the Feedback & Support Process




The Non-Credit Application workflow path feature is an Optional special implementation in the CCCApply Standard Application - All Changes Are Backwards Compatible - No Actions Required: All the front-end changes deployed in the Non-Credit Application path within CCCApply Standard Application (user interface changes, hidden pages and questions, disabling of web services, etc.) should NOT AFFECT YOUR STANDARD APPLICATION. All Non-Credit Application back-end changes are optional and not mandatory for colleges to implement. Admissions, Financial Aid, and IT staff can rest assured there are no action REQUIRED by colleges that do not wish to implement the Non-Credit Application.



Required Documentation

Technical specifications for the Non-Credit Application feature in the Standard Application are included in the CCCApply Standard Application Data Dictionary. 

Change Specification:  2018-18R: New Race & Ethnicity Implementation 2018

Data Dictionaries:  CCCApply Standard Application Data Dictionary v.2018.2 


Getting to the Pilot Environment

Pilot colleges can begin previewing and testing the new Non-Credit Application feature after the CCCApply 6.4.0 pilot release on February 19, 2019.  


Non-Credit Application URL

Accessing the Non-Credit application workflow path within the Standard Application requires a separate, college-specific URL. This unique, college-specific URL is one of the key characteristics that partitions the non-credit workflow path within the Standard Application, as well as distinguishes the submitted applications that started from the Non-Credit URL from those started from the original Standard Application URL.

The list of Non-Credit URLs can be found here.

When a user starts and submits a Non-Credit Application (using the college-specific URL) the new Non-Credit Status flag is set to True, which is appended at the end of the URL. 

Example:  http://opencccapply.net/welcome=MIScode=XXX/nonCredit=true 




College IT Implementation Steps

Follow the steps below to setup the Non-Credit Application workflow feature to conduct user acceptance testing: 

  1. Paste your college-custom Non-Credit App URL for the Pilot enviornment into a new Chrome browser window and navigate to the CCCApply sign-in page 
    1. If you have a Pilot OpenCCC test account, click "Sign In".  Landing in your My Applications page, click on "Start a New Application"
    2. If you don't have a Pilot OpenCCC test account, click on "Create an Account" and follow the three page account creation process

  2. From your My Applications page, click on "Start a New Application".
    1. Land on the Enrollment page and complete the required fields: 
      1. Select a Term, Education Goal
      2. Select a Major Category and Major/Program of Study
  3. Complete the required pages in the Non-Credit app workflow  
    1. Complete the Enrollment page
    2. Complete the Account Information/Mailing page
    3. Complete the Education page
    4. Complete the Needs & Interests page (optional)
    5. Complete the Demographic Information page (optional)

  4. Complete all remaining required portions of the application and submit the application 
    1. Review your application responses on the Submission page (optional)
    2. Complete the Consent to Release Information checkboxes (required)
    3. Complete the Submission requirements (required)
    4. After submission, note the application's Confirmation number (App_id) and your CCCID.

  5. Review the confirmation screen and note your confirmation number for the Non-Credit application version you just submitted:
    1. Note that the Confirmation number begins with a "NC-" preview
  6. Continue to the Student Satisfaction Survey and complete the survey (optional)
  7. Continue down the page and review the Special Links & Opportunities for your application
  8. Click "Finish & Sign-Out" or if MyPath college, click "Finish and continue to MyPath" (confirm)

  9. Return to the My Applications page and locate your submitted Non-Credit application in the submitted applications Table
    1. Note the confirmation number begins with a "NC-" prefix
    2. Sign out of My Applications

  10.  Add new Non-Credit App data fields to your CCCApply Standard Application download files
    1. Add the new data fields to your existing Standard Application Format Definition XML file for the Pilot environment:
      1. Non-Credit Status = <non_credit>
      2. Integrity Flag 81 = <integrity_fg_81>
    2. Note all specified data field changes (new values, formats, logic, etc.) as specified in the Change Log of the CCCApply Standard Application Data Dictionary v.2019.1 
    3. Review data dictionary specification information for these fields
    1. For help updating your Format Definition file, see the CCCApply Download Client User Guide

  11. Update your existing Download Client Jar File with new version (v.6.3.0)
    1. Find and replace the "transfer-client.jar" file in your CCCApply Download Client with the latest version for this release (v.6.4.0).
      1. NOTE: The 'transfer-client.jar" file has the same as the download client jar file 
      2. Refer to the latest version of the Download Client User Guide v.2019.1
      3. Refer to the Download Client User Guide for instructions on replacing and running the Jar file for each application in each environment (Pilot and Production).
    2. Run a test download Job in the Pilot environment.

  12. Repeat the process for the Production environment.



New & Changed Data Field Information  

For detailed data specifications, please refer to the corresponding application Data Dictionary, as well as the breakdown of change specs in: 2018-24R: Revise CCCApply to Support Non-credit Students & AB3101.  

Data Field NameTypeData ElementFormat / LengthDownloadableReport Center / Admin RulesApplication
Non-Credit StatusNew data field<non_credit>
YesYesCCCApply Standard & Non-Credit
Integrity Flag 81New flag<integrity_fg_81>boolean, 1YesYesCCCApply Standard & Non-Credit
Residency Status



















Non-Credit Application - Full Data Set in Glue for Apply 

The new Non-Credit Application data values will be included in this release, passed directly to colleges using the Glue for Apply feature. 



Updating Your Existing Download Files

To download the new Non-Credit Application data fields and new values in existing CCCApply download files, you must add the new fields to your CCCApply Standard Application Format Definition XML and update the (transfer-client.jar) file for the Non-Credit v.1.0 Pilot release.  

Please be sure to backup your files before downloading new ones.


Update the Pilot Download Client Jar File

We recommend adding the new Non-Credit Application path data fields and updating your Download Client Transfer file in the Pilot environment  whether you plan to implement the Non-Credit application path or not. The Pilot DLC jar file should be updated first, then repeat the process for your Production downloads. 

In your installed Pilot Download Client directory, replace the following files:

    • Replace transfer-client.jar (V6.4) with: transfer-client-V3.jar

Follow the instructions in the Pilot CCCApply Download Client User Guide.


Update the Download Client Jar File

To update your Download Client Transfer file for the Production environment, the process is the same as the Pilot environment update. The same jar file is used for both environment. 

In your installed Production Download Client directory, replace the following files:

    • Replace transfer-client.jar (V6.4.0) with: transfer-client-V4.jar

Follow the instructions in the CCCApply Download Client User Guide.



Pilot Project: Feedback & Support

During the Pilot Project (see pilot schedule above), pilot colleges will meet bi-weekly to provide feedback and discuss pilot objectives with the Pilot committee and CCCApply product manager.  Non-critical bugs, change requirements, and change enhancements will be reviewed and prioritized during each meeting. 

Pilot Project Support & Feedback Processes

Below is a breakdown of the pilot support and change management process and response times.


Severity
Level
Issue TypeDescriptionResolution PriorityFeedback Process
High - S1Critical IssuePilot college cannot access the Non-Credit application in the Pilot environment using their custom URL24-48 hr response 
Hot Fix resolution TBD
Email details to College Support Services: staffsupportccctc@openccc.zendesk.com
High - S1Critical IssuePilot college cannot access the Non-Credit application due to error message24-48 hr response
Hot Fix resolution TBD
Email details to College Support Services: staffsupportccctc@openccc.zendesk.com
High - S2Bug: CriticalPilot college identifies a critical bug in the Non-Credit app user interface or backend systems that prevents implementation or testing 24 - 72 hr response
Set priority level TBD
Email bug information to College Support Services: staffsupportccctc@openccc.zendesk.com 
Med- S2Bug: Non-criticalPilot college identifies a non-critical bug in the Non-Credit app user interface or backend that does not prevent implementation or testing 1 week response
Set priority level TBD
Email bug information to College Support Services: staffsupportccctc@openccc.zendesk.com 
Med - S4Must Have RequirementPilot college identifies a missing IT or business requirement per state, federal or local mandate (example: AB 3101)1 week response
Set priority TBD

Use Change Requirement template

Pilot college documents requirement(s) via Change Requirement form template; sends as link or attachment to Pilot Project Manager to be prioritized for bi-weekly meeting agenda.
Email:  pdonohue@ccctechcenter.org 

Med - S5Nice to Have RequirementPilot college identifies a med/high-priority change enhancement to the MVP application 2 week response
Set priority TBD

Use Change Request template

Pilot college submits change requirement(s) using Change Request form template; send as link or attachment to Pilot Project Manager to be prioritized for bi-weekly meeting agenda.
Email:  pdonohue@ccctechcenter.org 

Low - S5Delighter EnhancementPilot college identifies an enhancement to the user interface or backend service(s) that includes unauthorized feature development (Out of FY scope)

2 - 4 week response
Set priority TBD

Use Change Request template

Pilot college submits change request(s) using Change Req form template; send as link or attachment to Pilot Project Manager to be prioritized for committee review.
Email:  pdonohue@ccctechcenter.org 

High Varies Request for Implementation SupportPilot college requests advice and/or general support for IT implementation, operations, best practices, and/or additional help from Product management, support services, other college pilots, or general colleges - in support of the new project.

24 - 48 hr response

Depending on item; TBD

Pilot college should review existing community discussions for self-serve support, or post new question or topic in any CCCApply or System Alerts category on the CCCTechnology.info support site:  CCCTechnology.info

Issue Resolution During Pilot Project

  • Feedback will be categorized as bugs, MVP requirements, or change enhancements. Only Severity 1 issues (issues that prevent critical business functions from being accomplished) will be considered as release blockers.
  • Reporting: User feedback should be noted in the result section. The following criteria should be followed and documented:
    • Any identified bugs with severity and priority 
    • Enhancement requests with priority identified


Critical bugs and incidents encountered during IT implementation should be reported directly to College Support Services via the Staff Support email:  staffsupportccctc@openccc.zendesk.com

Pilot college participants should also copy Pilot Project Manager, Patty Donohue, pdonohue@ccctechcenter.org on critical or high priority issues.

Change Request Form Templates

  • High-Priority Change Requirement Form
  • Change Request Form
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