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This User Acceptance Testing (UAT) Guide is designed to help colleges understand the user interface and back-end changes made to CCCApply Standard Application in the v.6.5.0 version release (Pilot environment release 2.19.19, and Production release 3.16.19) and provide acceptance criteria to support college implementation of those changes.

Pilot College Participation

The CCCApply Release 6.5.0 UAT will consist of 3 district colleges from the CCCApply Redesign Workgroup. 

Participating Colleges

Colleges from the CCCApply Redesign Workgroup will participate in Release 6.5.0 UAT activities:

• Santa Rosa College
• Bakersfield College (Conflict due to health issue)
• Cerritos College
• Sierra College

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The minimum number of pilot participants to provide validation is 3. Pilot project activities are scheduled between May 31 - June 27, 2019.   

Participation activities and requirements include:

• Complete all UAT Implementation activities and testing goals
• Provide feedback and support only as needed
• Optional: Contribute to the development of best practices and support materials 

Pilot UAT Plan

The user acceptance testing (UAT) plan, process and objectives for the CCCApply Release 6.5.0 Pilot are listed below. 

• UAT Objectives & Success Criteria
• Required Documentation 
• Getting to the Pilot Application 
• Pilot UAT Steps
• Data Fields & Downloads
• Admin Configuration 
• Reports
• Feedback & Support Processes

UAT Objectives & Success Criteria 

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Ensure college admissions and support services staff have all release notes, change specifications, and project implementation materials needed to update existing business operations and support services processes, data reporting requirements, and outreach activities based on the new user interface changes - if applicable (optional).

USER INTERFACE ENHANCEMENTS

CCCApply Redesign Project Objective: Implement changes and enhancements to the user interface to "shorten & simplify" the application process" to meet the requirements in AB 3101.  

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Ensure college IT and support staff have all the release notes, data and technical specifications, updated user guides, and implementation information needed to implement fixes and solutions to data fields, downloads, and user interface bugs (as needed); and replace temporary workarounds in place with viable functionality and code fixes - which have been preventing efficient business operations, data reporting, and admin/utilities functionality.

BUG FIXES & iSSUE SOLUTIONS
Replace workarounds with bug fixes technical updates, service incidents, error monitoring and other priority support issues  required to ensure CCCApply admin & reporting tools are functioning efficiently for colleges and end-users.

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• Colleges have downloaded and reviewed the CCCApply 6.4.0 release notes including the section detailing the Race & Ethnicity Bug Fix specifications
• Colleges IT staff have downloaded the CCCApply Standard Application Data Dictionary v.2019.1, and reviewed the 6.4.0 updates documented in the Change Log
• Colleges IT staff have bookmarked the link to the online CCCApply Download Client User Guide v.2019.1 and reviewed 6.4.0 updates documented in the Change Log 
• Colleges have updated their current Download Client with the 6.4.0 transfer-client.jar file.
• Colleges have replaced technical workarounds with solutions to bugs.  (Bug Fixes)
• Colleges have reviewed the solution to the Race & Ethnicity data field issues and implemented changes as needed

Confirmed with colleges who reported the bugs that we have fixed those bugs and have no further need for the workarounds.

Colleges:  

Coastline College

Sanat Rosa College

Sierra College

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Ensure college admissions and IT staff have ability to perform admin configuration and reporting activities with new data fields and values from 6.4.0 and previous releases in the Administrator and Report center.  

MAINTAIN ADMIN & REPORTING TOOLS
Maintenance, support and database upgrades required to ensure CCCApply admin & reporting tools are updated with new and changed data fields and bug fixes to ensure viability of CCCApply admin functionality 

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• College admission staff have created a new email Rule and Message in the CCCApply Administrator based on the new Race & Ethnicity Full data field <race_ethnic_full> (v.6.3.0) 
• College admission staff have run the Standard Application Full Application Report that includes the Spam Filter data fields (v.6.2.0), and the Race & Ethnicity Full field (v.6.3.0):
  • Fraud Score <fraud_score>
  • Race & Ethnicity Full <race_ethnic_full>
• College IT staff have updated Format Definition XML file(s) with new data fields and format changes, and replaced the Download Client Jar with latest version.

Colleges have confirmed that the new and previous release fields (Race & Ethnicity, Spam fields, etc.) now appear on the Full Application Report and are displaying correct results.

Colleges confirmed:

Santa Rosa College

Sierra College

Required Documentation

The following documentation is required for the CCCApply Release 6.5.0 implementation plan:

• CCCApply Release 6.5.0 Notes Summary
• CCCApply Redesign Project
• CCCApply Redesign Project Dashboard
• CCCApply Standard Application Data Dictionary v.2019.1
• /wiki/spaces/PD/pages/758546724
• CCCApply Download Client User Guide v.2019.1 
• CCCApply Redesign Project - Q3 User Interface Changes (PPT)

Additional Docs

• All CCCApply Data Dictionaries  
• All CCCApply User Guides

Getting to the Pilot Environment

Pilot colleges can begin previewing and testing the CCCApply 6.5.0 pilot release items on May 31, 2019.  

• CCCApply Pilot Environment
• Pilot Application URLs

Pilot UAT Implementation Steps

STEPS TO TEST CHANGES: The outline below walks you through steps to conduct user acceptance testing of the changes deployed in release 6.5.0.
EXPECTED RESULTS: To help confirm changes meet the proposed success criteria for the UAT objectives.

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1. Select a Term
2. Select an Education Goal
3. Select a Major Category
4. Select an Intended Major/Program of Study

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1. From the College Enrollment Status field, test the four response options to confirm logic behavior:
   1. Select the following response from menu: "1 = First time in college, after leaving high school"
      1. New expected results:
         1. Both college sections remain hidden
         2.  College Education Level <higher_edu_level> field defaults to "Null" in download file
         3. Colleges/Universities Attended count <college_count> field defaults to "0" in download fileSele
   2. Select any response option other than "1 = First time in college, after leaving high school."
      1. New expected results:
         1. Both college sections DISPLAY to user
            1. College Education Level question displays to the user, with current field logic and conditions requirements
            2. Colleges/Universities Attended question displays to the user, with current field logic and conditions requirements
               1. All conditions for Colleges1-5 questions and data field logic and validation persists

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1. Change Implemented:  A new layout for the Residency page displays to all users. The Special Residency section has been moved to the bottom of the page, below the Out-of-State Activities section. 
2. Change Implemented: The first three questions at the top of the Special Residency section have been hidden for all users by default;
3. Change Implemented: The Out-of-State Activities section has been reformatted from four (4) separate Yes/No radio button questions, which conditional  (currently questions have been reform
4.  otherwise keep the sections hidden and default value to Null. 

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1. Identify all Null values that will now appear on the download file and in reporting
2. Identify all  blank  < > 

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1. NOTE: The 'transfer-client.jar" file has the same as the download client jar file 
2. Refer to the latest version of the Download Client User Guide v.2019.1
3. Refer to the Download Client User Guide for instructions on replacing and running the Jar file for each application in each environment (Pilot and Production).

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1. Navigate to the Pilot CCC Administrator (CAP) and login using existing user account credentials
2. Select "CCCApply Administrator" from the Applications menu on the homepage
3. From the CCCApply Administrator home page, select "CCCApply" from the Applications menu 
4. Select your college from the College selection menu bar
5. Select "Messages" from the Modules menu bar
   1. Click on Add new Message and create a custom Message using the new CCCApply Noncredit Status field <non_credit>
   2. Save Message
6. Select "Rules" from the Modules menu bar
   1. Click on Add New Rule button and create a custom rule using the new <non_credit> = True field in the code editor
   2. Reference the new Message created in the Messages module that includes the new noncredit status merge field
7. Select the Majors module from the Modules menu bar
   1. Click on Add New Major button and complete a new test Major, populating the following fields:
      1. Major Code
      2. Major Name
      3. Major Start Date
      4. Major End Date (or select No End Date)
      5. Major Category = create new category called "Noncredit Programs" and enable the tag for this new Major
      6. Save New Major
   2. From the Majors Summary Table, select a test major row and click "Edit Major"
      1. In the Major Category field, add "Noncredit Programs" for this test major
      2. Repeat the process for 1-3 addition test Majors 
8. Repeat steps 1 - 4 - start a new Noncredit application and navigate to the Enrollment page
   1. Complete the Term field
   2. Select an Education Goal
   3. In the Major Category menu, confirm that "Noncredit Programs" is a category in the list, and select that category
   4. In the Intended Major/Program of Student field menu, confirm that only the majors tagged with the Noncredit Program tag are displaying in the Major Category filter/menu
      1. Select one of the majors tagged as a Noncredit Programs  

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Changes to the User Interface

The following changes to the Standard Application user interface are implemented to the v.6.4.0 pilot release for testing.

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Revise the layout of the Residency page  

Reorder the questions and sections on the Residency Page for all users

• Switch the positions of the Special Residency Categories section and the Out-Of-State Activities section.

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Currently the layout of the Residency page places the Special Residency section in the middle between the California Residence and the Out-of-State Activities sections. This layout prohibits the ability to implement skip logic to streamline the experience for CA residents.

The new order of sections/questions on the Residency page is:

1. California Residence section (no changes to questions, fields, or logic)
2. Out-of-State Activities section 
3. Special Residency section - with specific questions hidden by default.  

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This is a layout change and there are no changes required by the college 

1. (with added skip logic to only Show specific Special Residency questions based on the user's Out-of-State activities and the most recent year is within 2 years of the RDD.

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Hide three questions in the Special Residency section by default for all users

• Public School Employee 
• State College Employee 
• Seasonal Agricultural Worker 

Add logic to Show the three questions as a group if user selects one or more Out-of-State activities and the most recent year is within 2 years of the RDD.

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The Special Residency section now only displays the Homeless Youth Status and Foster Youth Status questions to all users with all existing validation and logic in place. 

If user selects (checks) one or more of the "Out-of-State Activities" with the most recent year of activity is within 2 years of the RDD, then the three hidden special residency questions will display as a group and responses will be required.

Note: The Homeless Youth and the Foster Youth questions ALWAYS display and each requires a response by all users.

College needs to be aware that this field will now allow a null

Note:  In 2018, only 1% of all applicants responded Yes to this question.

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Revise the "Out of State Activities" Section by combining four separate, required questions into one optional question with skip logic to shorten the Special Residency section

Combine the four current "Out-of-State Activity" questions into ONE new question, and change the format of the response options from required, Yes/No radio buttons and set the default to "No".

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Currently, the "Out-of-State Activities" section consists of four separate, required, Yes/No questions with conditional "Year" fields that appear if the user answers Yes to any of the specific questions.

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The new "Out-of-State Activities" section now contains one question (onscreen text) with four optional checkbox response options (the original four OOS questions, revised).  

"As of <RDD minus 2 years>, have you engaged in any of the following activities? Check each activity that applies."

[checkbox]  I paid taxes outside of California

[checkbox]  I registered to vote outside of California

[checkbox]  I declared residency at a college or university outside of California

[checkbox]  I filed for a lawsuit or divorce outside of California

All existing data fields would persist (no change to data output, downloads, etc.)

There is no change to the text, conditions, logic or data fields for the four, corresponding Out-of-State Activity Year fields section/questions. 

The four Out-of-State Activities questions/fields are now optional (responses are no longer required by default) and the data fields will now accept Null or blank. 

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Hide the College Education Level and the Colleges/Universities Attended questions on the Education page by default for all users

The College Enrollment Status question to only show college sections if the user is NOT a first-time in college after leaving high school

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The College Education Status and Colleges/Universities Attended sections/questions will not display on the Education page unless the user indicates they have attended one or more colleges in the past.  

If the user selects "first-time in college after leaving high school" option in the College Enrollment Status question, do not show college questions and default field value to Null. 

New & Changed Data Fields

The table below provides an overview of the new and/or changed data fields being deployed in the CCCApply 6.4.0 release (Standard Application and "Glue for Standard Apply" Only).

See these data specification changes in the CCCApply Standard Application Data Dictionary V.2019.1 in the CCCApply Data Dictionaries  space.

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Default values = False / Null 

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Values = True / False / Null

1 = True

0 = False

Null

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IF the question is displayed:

• IF checkbox is NOT empty, value = True
• IF checkbox IS EMPTY, then value = False

IF question is hidden:

• Set value = Null

NOTE: IF hidden, such as in the Noncredit application, then default to NULL

For a standard application, it will default to False, unless the user checks the checkbox.

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Default values = False / Null 

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Values = True / False / Null

1 = True

0 = False

Null

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Default values = False / Null 

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Values = True / False / Null

1 = True

0 = False

Null

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Default values = False / Null 

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Values = True / False / Null

1 = True

0 = False

Null

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<ca_school_employee>

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Values = True / False / Null

1 = True

0 = False

Null

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Default value = Null

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Values = True / False / Null

1 = True

0 = False

Null

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<ca_seasonal_ag>

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Default value = Null

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Values = True / False / Null

1 = True

0 = False

Null

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This User Acceptance Testing (UAT) Guide is designed to help colleges understand the user interface and back-end changes made to CCCApply Standard Application in the v.6.5.0 version release (Pilot environment release 2.19.19, and Production release 3.16.19) and provide acceptance criteria to support college implementation of those changes.

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Pilot College Participation

The CCCApply Release 6.5.0 UAT will consist of 3 district colleges from the CCCApply Redesign Workgroup. 

Participating Colleges

Colleges from the CCCApply Redesign Workgroup will participate in Release 6.5.0 UAT activities:

• Santa Rosa College
• Cerritos College
• Sierra College
• Santa Monica College (alternate)

Minimum Participation Requirements

The minimum number of pilot participants to provide validation is 3. Pilot project activities are scheduled between May 31 - June 27, 2019.   

Participation activities and requirements include:

• Complete all UAT Implementation activities and testing goals
• Provide feedback and support only as needed
• Optional: Contribute to the development of best practices and support materials 

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Pilot UAT Plan

The user acceptance testing (UAT) plan, process and objectives for the CCCApply Release 6.5.0 Pilot are listed below. 

• UAT Objectives & Success Criteria
• Required Documentation 
• Getting to the Pilot Application 
• Pilot UAT Steps
• Data Fields & Downloads
• Admin Configuration 
• Reports
• Feedback & Support Processes

UAT Objectives & Success Criteria 

The objectives and success criteria for college user testing across the 6.5.0 release are detailed below.

Required Documentation

The following documentation is required for the CCCApply Release 6.5.0 implementation plan:

• CCCApply Release 6.5.0 Notes Summary
• CCCApply Redesign Project
• CCCApply Redesign Project Dashboard
• CCCApply Standard & Noncredit Application Data Dictionary v.2019.2
• CCCApply Administrator 2.0 User Guide
• CCCApply Download Client User Guide v.2019.2

Additional Docs

• All CCCApply Data Dictionaries  
• All CCCApply CCCApply User Guides

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Getting to the Pilot Environment

Pilot colleges can begin previewing and testing the CCCApply 6.5.0 pilot release items on May 31, 2019.  

• CCCApply Pilot Environment
• Pilot Application URLs

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Pilot UAT Implementation Steps

STEPS TO TEST CHANGES: The outline below walks you through steps to conduct user acceptance testing of the changes deployed in release 6.5.0.
EXPECTED RESULTS: To help confirm changes meet the proposed success criteria for the UAT objectives.

1. Using a new Chrome browser window, navigate to your college (MIS code-specific) version of the /wiki/spaces/PD/pages/131465676 
2. Sign in to CCCApply My Applications page and start a new CCCApply Standard application as a minor with a DOB from 2003
   1. From OpenCCC Sign-in page:
      1. If you have a Pilot OpenCCC test account, click "Sign In"; land in your My Applications page, 
      2. If you don't have a Pilot OpenCCC test account, click on "Create an Account"; complete process to create a new account; and auto-direct to the Enrollment page. 
   2. Once signed in, from the My Applications page, click on "Edit OpenCCC Account" to edit your date of birth (for testing purposes only).  Use a month-day-year from 2003.  Save changes.
   3. Click on "Start a New Application" to reach the Enrollment page.
3. On the Enrollment page, complete all required fields and continue to the Account Information/Mailing page:
   
   1. Select a Term
   2. Select an Education Goal
   3. Select a Major Category
   4. Select an Intended Major/Program of Study
      
      
4. UAT Activity:  Parent/Guardian Information Text Changes Review
   On the Account Information/Mailing page, review the text changes that were implemented to the Parent/Guardian Information section, noting the new bullet added to support foster youth minors to the "One of the following is true about me" option. 
   
   SUCCESS CRITERIA: Visual confirmation is needed. This additional information is intended to help minors who are in foster care select the correct option for this section. 
   
   
   1. On the Account In the Parent/Guardian Information section, note the new bulleted text added to support foster youth minors - then select one of the two options required;
   2. Review OpenCCC Account Information section and make any edits or changes as needed;
   3. Confirm that "My Current Mailing Address is the same as my Permanent Address" checkbox response is accurate; if needed, update current mailing address
   4. Click "Continue" to move to the Education page.
      
      
5. Complete all required questions on the Education and the Citizenship/Military pages. Click "continue" to the Residency page.
   
6. UAT Activity: Changes to the Foster Youth Status Response Options
   Review the user interface changes implemented in the Foster Youth Status question on the Residency page;
   Note that the change extends priority registration eligibility to 16 yr old students, changed from 18 yr olds. Selecting 
    
   SUCCESS CRITERIA: Students who are 16 years old and meet the updated criteria in the Foster Youth Status section will trigger the flag 71 for priority registration. College should see the flag indicator in their downloads and on the full application report in the CCC Report Center.
    
   
   1. Change Implemented: A text change made to the Foster Youth Status response options (text change only) now expands the age of foster youth who are eligible for priority registration. 
      
      
7. UAT Activity: Demographic Information Page Changes
   Confirm that the new "Non-binary" response option appears in the Gender field menu. Select the "Non-binary" response option and confirm that the new value is populating in your downloads. Run the Full Application report for this test application upon submission.
    
   SUCCESS CRITERIA: After submitting this test application, you should see "Non-binary" as the value next to Gender in the Full Application report.
   
   
   1. Change Implemented:  A new value was added to the Gender field: Non-binary.   
      
      
8. Complete all remaining required portions of the application and submit the application 
   1. Review your application responses on the Submission page (optional)
   2. Complete the Consent to Release Information checkboxes (required)
   3. Complete the Submission requirements (required)
   4. After submission, note the application's Confirmation number (App_id) and your CCCID.
      
      
9. Review the confirmation screen and note your confirmation number for reference. Click "Continue" to move to the Satisfaction Survey / Special Links & Opportunities Page
10. Navigate to Student Satisfaction Survey and complete the survey (optional)
11. Continue down the page and review the Special Links & Opportunities for your application
12. Click "Finish & Sign-Out" or if MyPath college, click "Finish and continue to MyPath" (confirm)
    
    
13. Review table of user interface changes affected by this release (6.5.0)
14. Review table of new and changed data field values affected by these user interface changes, detailed above.
    1. Review CCCApply Standard Application Pilot download files
       1. Add the new data fields to your existing Standard Application Format Definition XML file for the Pilot environment:
          1. Identify all Null values that will now appear on the download file and in reporting
          2. Identify all  blank  < > 
       2. Note all specified data field changes (new values, formats, logic, etc.) as specified in the Change Log of the CCCApply Standard & Noncredit Application Data Dictionary v.2019.2 
       3. For help updating your Format Definition file, see the CCCApply Download Client User Guide
          
          
15. Update your existing Download Client Jar File with new version (v.6.5.0 for Pilot release)
    1. Find and replace the "transfer-client.jar" file in your CCCApply Download Client with the latest version for this release (v.6.5.0).
       1. NOTE: The 'transfer-client.jar" file has the same as the download client jar file 
       2. Refer to the latest version of the Download Client User Guide v.2019.1
       3. Refer to the Download Client User Guide for instructions on replacing and running the Jar file for each application in each environment (Pilot and Production).
    2. Run a test download Job in the Pilot environment.
       
       
16. UAT Activity: Search and Reset Multiple Fraud Applications in the Spam Filter Utility
    Confirm that the new Spam Filter Search functionality can find and reset two or more suspended applications in the Spam Filter utility.
    
    SUCCESS CRITERIA:  Multiple applications should be able to be returned to the Spam Filter table for processing, rather than one at a time. Bulk (multiple) application confirmation numbers can be copied and pasted into the Search field and brought back into the Spam Filter table to be processed (confirmed as spam or confirmed as valid).  Retrieved applications should appear at the top of the table.
    
    
    1. Navigate to the Pilot CCC Administrator (CAP) and login using existing user account credentials
    2. Select "CCCApply Administrator" from the Applications menu on the homepage
    3. From the CCCApply Administrator home page, select "CCCApply" from the Applications menu 
    4. Select your college from the College selection menu bar
    5. Select "Utilities > Spam Filter" from the Modules menu bar
       1. From the Spam Filter summary table, write down the Application ID numbers for two or more applications suspended in the Summary table;
       2. Place a checkmark next to the applications you've noted and then click on the "Mark as Valid" button above the summary table;
          1. Notice that the applications have been removed from the summary table.
       3. Copy and paste the Application ID numbers into the Search field above the summary table and click Enter
          1. Notice that the applications have reappeared in the summary table and are listed at the top of the table.
       4. Place a checkmark next to one or more of the retrieved applications and click "Mark as Valid" or "Mark as Spam" as needed.
          
          
          

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Updating Your Download XML Files

In general, in order to download new and changed data fields and values that get deployed in CCCApply applications, you must first add and/or make changes to the fields in your application-specific Format Definition XML file(s) and update the existing (transfer-client.jar) file for current release. 

For the 6.45.0 Pilot release, update your Standard Application Format Definition XML file with the data field changes specified in the New & Changed Data Fields table, above.   

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• • Replace transfer-client.jar (V6.45) with: transfer-client-V4V5.jar

Follow the instructions in the Pilot CCCApply Download Client User Guide.

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Update the Production Download Client Jar File

To update your Download Client Transfer file for the Production environment, the process is the same as the Pilot environment update. The same jar file is used for both environment. 

In your installed Production Download Client directory, replace the following files:

• • Replace transfer-client.jar (V6.45.0) with: transfer-client-V4.jar

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During a CCCApply pilot release (30 days between pilot release and production release), colleges are encouraged to follow the response processes below to report system issues and bugs (S1 and S2) as well as non-critical bugs, change requests, and other general feedback (S3, S4) using the processes below.

Severity Levels

S1 - Application / service is unavailable.  

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