Online Meeting Information
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Date & Time: Tuesday, December 10, 2019 3:30 pm - 4:30 pm Location ZOOM: https://cccconfer.zoom.us/j/6770513851 MEETING ID: 677-051-3851 Use VoiP or Call TOLL Telephone: Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll) |
Upcoming Meetings: 2019-2020 CCCApply Sub-Committee Meeting Schedule
Agenda
TIME | DESCRIPTION |
3:30pm | Introductions: - Attendees please add your name, college, and title in the Chat window |
Overview of Project Objectives (Problem/Issue - Proposed Development Options) Introduce Nancy Jodaitis, Immigrants Rising Immigrants Rising and other student advocacy organizations have collaborated to identify language and areas in the application that need to be revised and approved | |
4:30 pm | Schedule F/U Call? - Close Meeting |
Project Overview
In an effort to improve confusing and/or ambiguous language in CCCApply in support of undocumented, DACA and nonresident aliens, CCCApply has been working various student advocacy groups, including Immigrants Rising, to review a series of change suggestions related to softening on screen question text and implementing more welcoming language (especially the legal language that can often times be scary to undocumented and DACA students (among other special population students).
Sub-committee Objectives:
- Meet with sub-committee to review information collected so far
- Provide quick overview of the CCCApply Redesign project and the progress made so far (implemented and planned work)
- Contributors & stakeholder contributions: (Ideas42.org - 5 Key Barriers; Immigrants Rising - student advocacy group; etc.)
- Review Sub-Committee Objectives
- Identify stakeholders and user stories
- Gather and document requirements by stakeholder, application, downstream impacts
- Review Language Changes Proposed by Immigrants Rising
- Change Request: 2019-37: Proposed Changes to Support Undocumented Students from Immigrants Rising:
- Citizenship language revisions
- Softening language around Parent/Guardian Information (Dependency Status)SSN Question language change suggestions
- Date of Birth question
- Change Request: 2019-37: Proposed Changes to Support Undocumented Students from Immigrants Rising:
- Discuss scope & schedule for Spring 2020 (Q3/Q4)
- Set priorities and f/u action items
New Change Requests: Language & Text Changes Gather feedback
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Open Questions
- What language is "required" for the DOB question? Who approves changes?
- Can the Parent/Guardian Information (Dependency Status) question be shortened? Could text be implemented as Help text?
- Who can be our ongoing project support /approves changes to the Consent / Submit language
Legal Considerations
- Office of Civil Rights is cited in the DED for the Date of Birth question - what do we need to know?
- Parent / Guardian Info
- Consent Issues (three of them: In-Progress disclaimer, full consent statement, and
- Submit Page (Digital Signature? How much do we need to disclose in the App vs. the Privacy Policy?)
Stakeholders
Who are the stakeholders?
At-risk Students Identified by Immigrants Rising:
Undocumented, Nonresident Alien Students
- Students eligible for AB540 / SB68
More Special Populations (see CCCCO info below)
International F1, M1, J1 Visa Holders
ESL Spanish-speaking Students
Homeless students (John Burton Foundation)
Foster Youth students (John Burton Foundation)
Noncredit (Academic Senate)
Adult Education
Dual Enrollment
Gainful Employment
First Time in College
DSPS
EOPS
Support Services
Marketing / Communications (Outreach & Recruitment)
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Special Populations If you’re living with a disability, are a current or former foster youth, are homeless, an undocumented resident, or if you’re facing other challenges along your path to reaching your higher educational and career goals, the California Community Colleges is here to help you. The first step is learning about all the resources available to you and then accessing them. And there are plenty of available resources. For example, under the Americans with Disabilities Act, any discrimination on the basis of a person’s disability is prohibited. Not only can you not be denied access to the community college of your choice because of your disability, but we will provide any reasonable accommodations to meet your needs.
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User Stories
User / Stakeholder | Story | ||
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At a time when members of our undocumented communities are grappling with fear and uncertainty, the California Community Colleges has launched a number of initiatives to reassure everyone that our campuses will remain safe, welcoming places for people from all backgrounds to learn. Serving the largest number of undocumented students in the state, California Community Colleges are committed to serving all students, regardless of immigration status. Undocumented Student Action Week, October 14-18, 2019, is a systemwide campaign to advocate and provide support resources for our undocumented student population. During the week, California’s community colleges are encouraged to engage in advocacy and support efforts in solidarity with undocumented students throughout the state. | |||
Minors / Under Care of PG | Spanish-speaking/ESL | All students applying to CCC
Business Needs & Requirements
Change Request: 2019-37: Proposed Changes to Support Undocumented Students from Immigrants Rising
# | Title / Description | Change Suggestion | Our Response | Requirement Notes | 1 | Date of Birth | We changed the functionality last year when we removed the restriction for users under 13 to create an OpenCCC account. | See legal concerns in DED. Current Language "This information is used for protection of minors in online transaction environments, as well as to differentiate between persons having the same name. It is also used to comply with state and federal law pertaining to residency, guardianship, and admission of minors to college. This information will not be used in making admission decisions except as permitted by law." | LEGAL Language See DED | 2 | Permanent Address | Change to "Permanent Home Address" | Get feedback |
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3 | Revise language in the Parent/Guardian Information section | Fear of Disclosing Personal Information in Parent/Guardian Information Section Students are worried to put in their parents’ information without knowing that it is protected under federal and state law. Information about residency could cause confusion about eligibility for AB540 and SB68 Suggestions:
| Our Response: Update the text in the Parent/Guardian Information section (additional information) as suggested to support student identity and reduce ambiguity. By California law, determining your residency for tuition purposes is based on the residency of your parent(s) or guardian(s) until you are 19 years of age, except in certain special circumstances. This information is protected by federal and state laws. The following questions will be used to determine whether or not you need to provide your information or your parent or guardian's information for the purpose of determining residency for tuition purposes. This information is protected by federal and state laws and will not affect your admission to college. Nonresidents who meet eligibility requirements may apply for AB540/SB68 | REQUIREMENT: | |||||||||
4 | Revise the Citizenship section label to: "Citizenship & Immigration" | Add "Immigration" to the Citizenship section label And change the question text to say "Citizenship & Immigration Status" | See also, language for SB 68. Should we make Citizenship language stronger? LANGUAGE from SB 68 information obtained in the implementation of this section is confidential, shall be used only to administer tuition payments pursuant to this section, shall not be open to the public for inspection, and shall not be disclosed without the written consent of the student, except as necessary to administer this section, or as otherwise required by California law or a state or federal court order. | ||||||||||
5 | Add language to the Citizenship & Immigration box | Concern : Students are concerned that it is unsafe to state this information and don’t know how it will be shared Suggestion : 11) Add this language under the citizenship box: (taken from gender and sexual orientation questions)
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6 | Revise the language and increase the font size for "No Documents" checkbox to read, "No Documents, including undocumented, DACA, and AB540 / SB68." Increase the font size of this checkbox question text. AB | Concern :If you choose other for citizenship, and you don’t see the box, this visa information comes up right away. Then you have to scroll ALL the way down this visa list to choose other again. Suggestion: 9) Move the no documents box (with new proposed language up to right after Citizenship Status drop down menu, before Visa Status. | |||||||||||
7 | Revise "California Residency" label to "California Residency for Tuition Purposes" | Concern: In reading the date below, many students could assume they meet the residency if they have been in CA since this date (as if it’s physical presence alone that decides it) Suggestions: 13) ADD to “California Residence” for Tuition Purposes 14) Add a link to what requirements are for CA residency for tuition purposes, with info regarding non-resident tuition exemptions (including AB 540/SB 68) | |||||||||||
8 | Revise the language in the Gender and Sexual Orientation | This information will be used for state and federal reporting purposes. It is optional and voluntary and will not be used for a discriminatory purpose. "Gender" in this context, means a person's sex, or a person's gender identity and gender expression . Decline to state Sexual Orientation By California law, the California Community Colleges collect voluntary demographic information regarding the sexual orientation, gender identity, and gender expression of students.
| This information will be used for state and federal reporting purposes. It is optional and voluntary and will not be used for a discriminatory purpose. "Gender" in this context, means a person's sex, or a person's gender identity and gender expression . Decline to state Sexual Orientation By California law, the California Community Colleges collect voluntary demographic information regarding the sexual orientation, gender identity, and gender expression of students.
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9 | Add Support for Undocumented, DACA Students in Programs & Services on Needs & Interests Page | Concern : No listing of support for undocumented students Suggestion : 15) Add Undocumented Student Support”in programs and services | |||||||||||
10 | Privacy Policy & Terms of Use | ||||||||||||
11 | Consent to Release Information Page | ||||||||||||
12 | Submit Your Application page |
Meeting Notes
Date | General Notes | Zoom Meeting Recording
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# | Title / Description | Change Suggestion | Our Response | Requirement Notes |
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1 | Date of Birth | New OpenCCC design wants to remove the language for Birthdate question but the DED requires specific language and approval for changes by CO and the Office of Civil Rights. Additional information: When we moved to the mobile layout, we became aware of excessive text in mobile devices. Change language in the question for mobile and internationalization | See legal concerns in DED. Current Language "This information is used for protection of minors in online transaction environments, as well as to differentiate between persons having the same name. It is also used to comply with state and federal law pertaining to residency, guardianship, and admission of minors to college. This information will not be used in making admission decisions except as permitted by law." | LEGAL Language See DED |
2 | Permanent Address | Change to "Permanent Home Address" | Get feedback | |
3 | Revise language in the Parent/Guardian Information section | Fear of Disclosing Personal Information in Parent/Guardian Information Section Students are worried to put in their parents’ information without knowing that it is protected under federal and state law. Information about residency could cause confusion about eligibility for AB540 and SB68 Suggestions:
| Our Response: Update the text in the Parent/Guardian Information section (additional information) as suggested to support student identity and reduce ambiguity. By California law, determining your residency for tuition purposes is based on the residency of your parent(s) or guardian(s) until you are 19 years of age, except in certain special circumstances. This information is protected by federal and state laws. The following questions will be used to determine whether or not you need to provide your information or your parent or guardian's information for the purpose of determining residency for tuition purposes. This information is protected by federal and state laws and will not affect your admission to college. Nonresidents who meet eligibility requirements may apply for AB540/SB68 | REQUIREMENT: |
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Fall 2019 Release Recap
(See all Release Notes from past CCCApply releases) CCCApply Redesign Project
Milestones: Progress Made Addressing Key Concerns
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Spring 2020 Release
2020 Development Roadmap (Tentative Projects for FY19/20)
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Upcoming Release: Spring 2020 (Tentative March or April 2020) Planned Development:
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California Community Colleges (CCC) is the largest system of public higher education in the United States. Our 115 colleges across 73 districts serve 2.2 million students, which includes two-thirds of the undergraduate students in the state of California. One in four community college students in the nation is enrolled at our colleges, and our tuition is the lowest in the country.
CCC institutions also serve the diverse needs of mid-career professionals looking to boost their skills as they move up the career ladder, immigrants striving to improve their English language skills, entrepreneurs looking to start a small business, and retirees looking to take up a new interest to maintain their cognitive skills