Online Meeting Information
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Date & Time: Tuesday, December 10, 2019 3:30 pm - 4:30 pm Location ZOOM: https://cccconfer.zoom.us/j/6770513851 MEETING ID: 677-051-3851 Use VoiP or Call TOLL Telephone: Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll) |
Agenda
TIME | DESCRIPTION |
3:30pm | Introductions: - Attendees please add your name, college, and title in the Chat window |
Overview of Project Objectives (Problem/Issue - Proposed Development Options) Immigrants Rising and other student advocacy organizations have collaborated to identify language and areas in the application that need to be revised and approved | |
4:30 pm | Schedule F/U Call? - Close Meeting |
Upcoming Meetings: 2019-2020 CCCApply Sub-Committee Meeting Schedule
Meeting Notes
Date | General Notes | Zoom Meeting Recording |
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Project Overview
In an effort to remove barriers and support improve confusing and/or ambiguous language in CCCApply in support of undocumented, DACA and other at-risk students, specific language and text in the application could be softened and more welcoming to help students complete the application process. The CCCApply product manager, in collaboration with a sub-committee of the CCCApply Steering/User Group and other interested college admin and staff - will survey college admin and staff to identify stakeholders and user personas, and gather business requirements in order to determine the scope and priority of this projectnonresident aliens, CCCApply has been working various student advocacy groups, including Immigrants Rising, to review a series of change suggestions related to softening on screen question text and implementing more welcoming language (especially the legal language that can often times be scary to undocumented and DACA students (among other special population students).
Sub-committee Objectives:
- Meet with sub-committee to review information collected so far
- Provide quick overview of the CCCApply Redesign project and the progress made so far .Immigrants Rising Suggestions/Change Requests to support undocumented students
- SSN language revisions
- Citizenship language revisions Softening language around Parent/Guardian Information (Dependency Status)(implemented and planned work)
- Contributors & stakeholder contributions: (Ideas42.org - 5 Key Barriers; Immigrants Rising - student advocacy group; etc.)
- Review Sub-Committee Objectives
- Identify stakeholders and user stories
- Gather and document requirements by stakeholder, application, downstream impacts
- Review Language Changes Proposed by Immigrants Rising At-Risk
- Change Request: 2019-37: Proposed Changes to Support Undocumented Students from Immigrants Rising:
- Change Request: 2019-XX: Combined Changes to Remove Language Ambiguity Barriers in CCCApply
- Identify and document stakeholders and their needs
- Gather and document requirements by stakeholder, application, downstream impacts
- Discuss technical requirements
Summary of Problem / Barrier
Open Questions
Action Items
Stakeholders & User Stories
Who are the stakeholders?California Community Colleges (CCC) is the largest system of public higher education in the United States. Our 115 colleges across 73 districts serve 2.2 million students, which includes two-thirds of the undergraduate students in the state of California. One in four community college students in the nation is enrolled at our colleges, and our tuition is the lowest in the country.
CCC institutions also serve the diverse needs of mid-career professionals looking to boost their skills as they move up the career ladder, immigrants striving to improve their English language skills, entrepreneurs looking to start a small business, and retirees looking to take up a new interest to maintain their cognitive skills
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- Citizenship language revisions
- Softening language around Parent/Guardian Information (Dependency Status)
- SSN Question language change suggestions
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- Discuss scope & schedule for Spring 2020 (Q3/Q4)
- Set priorities and f/u action items
Open Questions
TBD
Legal Considerations
- Data of Birth (see DED)
- Authorized Text Message Consent (DED)
- Parent / Guardian Info
- Consent
- Submit Page
Stakeholders
Who are the stakeholders?
At-risk Students Identified by Immigrants Rising:
Undocumented, Nonresident Alien Students
More Special Populations (see CCCCO info below)
International F1, M1, J1 Visa Holders
ESL Spanish-speaking Students
- Internationalization
- Homeles
- Noncredit
- Undocumented
Homeless students (John Burton Foundation)
Foster Youth students (John Burton Foundation)
Noncredit (Academic Senate)
Adult Education
Dual Enrollment
Gainful Employment
Abandoned ApplicationsFirst
CollegeTime in College
DSPS
EOPS
- IT / Programming
Support Services
Marketing / Communications (Outreach & Recruitment)
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Special Populations If you’re living with a disability, are a current or former foster youth, are homeless, an undocumented resident, or if you’re facing other challenges along your path to reaching your higher educational and career goals, the California Community Colleges is here to help you. The first step is learning about all the resources available to you and then accessing them. And there are plenty of available resources. For example, under the Americans with Disabilities Act, any discrimination on the basis of a person’s disability is prohibited. Not only can you not be denied access to the community college of your choice because of your disability, but we will provide any reasonable accommodations to meet your needs.
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User Stories
User / Stakeholder | Story | |||||
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At a time when members of our undocumented communities are grappling with fear and uncertainty, the California Community Colleges has launched a number of initiatives to reassure everyone that our campuses will remain safe, welcoming places for people from all backgrounds to learn. | Homeless Students | Spanish-speaking/ESL | Foster Youth | Minors / Under Care of PG | Veterans
Serving the largest number of undocumented students in the state, California Community Colleges are committed to serving all students, regardless of immigration status. Undocumented Student Action Week, October 14-18, 2019, is a systemwide campaign to advocate and provide support resources for our undocumented student population. During the week, California’s community colleges are encouraged to engage in advocacy and support efforts in solidarity with undocumented students throughout the state. |
Legal Considerations
- Data of Birth (see DED)
- Authorized Text Message Consent (DED)
- Parent / Guardian Info
- Consent
- Submit Page
Needs & Requirements
Minors / Under Care of PG | |
Spanish-speaking/ESL | |
All students applying to CCC | |
Business Needs & Requirements
Change Request: 2019-37: Proposed Changes to Support Undocumented Students from Immigrants Rising
# | Title / Description | Change Suggestion | Our Response | Requirement Notes |
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1 | Date of Birth | Change language in the question for mobile and internationalization | See legal concerns | |
2 | Permanent Address | Change to "Permanent Home Address" | ||
3 | Revise language in the Parent/Guardian Information section | Fear of Disclosing Personal Information in Parent/Guardian Information Section Students are worried to put in their parents’ information without knowing that it is protected under federal and state law. Information about residency could cause confusion about eligibility for AB540 and SB68 Suggestions:
| Our Response: Update the text in the Parent/Guardian Information section (additional information) as suggested to support student identity and reduce ambiguity. By California law, determining your residency for tuition purposes is based on the residency of your parent(s) or guardian(s) until you are 19 years of age, except in certain special circumstances. This information is protected by federal and state laws. The following questions will be used to determine whether or not you need to provide your information or your parent or guardian's information for the purpose of determining residency for tuition purposes. This information is protected by federal and state laws and will not affect your admission to college. Nonresidents who meet eligibility requirements may apply for AB540 for instate tuition /SB68 | REQUIREMENT: |
4 | Revise the Citizenship section label to: "Citizenship & Immigration" | Add "Immigration" to the Citizenship section label | See also, language for SB 68. Should we make Citizenship language stronger? LANGUAGE from SB 68 information obtained in the implementation of this section is confidential, shall be used only to administer tuition payments pursuant to this section, shall not be open to the public for inspection, and shall not be disclosed without the written consent of the student, except as necessary to administer this section, or as otherwise required by California law or a state or federal court order. | |
5 | Add language to the Citizenship & Immigration box | Concern : Students are concerned that it is unsafe to state this information and don’t know how it will be shared Suggestion : 11) Add this language under the citizenship box: (taken from gender and sexual orientation questions)
| Get approval | |
6 | Revise the language and increase the font size for "No Documents" checkbox to read, "No Documents, including undocumented, DACA, and AB540 / SB68." Increase the font size of this checkbox question text. AB | Concern :If you choose other for citizenship, and you don’t see the box, this visa information comes up right away. Then you have to scroll ALL the way down this visa list to choose other again. Suggestion: 9) Move the no documents box (with new proposed language up to right after Citizenship Status drop down menu, before Visa Status. | ||
7 | Revise "California Residency" label to "California Residency for Tuition Purposes" | Concern: In reading the date below, many students could assume they meet the residency if they have been in CA since this date (as if it’s physical presence alone that decides it) Suggestions: 13) ADD to “California Residence” for Tuition Purposes 14) Add a link to what requirements are for CA residency for tuition purposes, with info regarding non-resident tuition exemptions (including AB 540/SB 68) | ||
8 | Revise the language in the Gender and Sexual Orientation | This information will be used for state and federal reporting purposes. It is optional and voluntary and will not be used for a discriminatory purpose. "Gender" in this context, means a person's sex, or a person's gender identity and gender expression . Decline to state Sexual Orientation By California law, the California Community Colleges collect voluntary demographic information regarding the sexual orientation, gender identity, and gender expression of students.
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9 | Add Support for Undocumented, DACA Students in Programs & Services on Needs & Interests Page | Concern : No listing of support for undocumented students Suggestion : 15) Add Undocumented Student Support”in programs and services |
10 | Privacy Policy & Terms of Use | |||
11 | Consent to Release Information Page | |||
12 | Submit Your Application page |
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Fall 2019 Release Recap
(See all Release Notes from past CCCApply releases) CCCApply Redesign Project
Milestones: Progress Made Addressing Key Concerns
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Spring 2020 Release
2020 Development Roadmap (Tentative Projects for FY19/20)
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Upcoming Release: Spring 2020 (Tentative March or April 2020) Planned Development:
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California Community Colleges (CCC) is the largest system of public higher education in the United States. Our 115 colleges across 73 districts serve 2.2 million students, which includes two-thirds of the undergraduate students in the state of California. One in four community college students in the nation is enrolled at our colleges, and our tuition is the lowest in the country.
CCC institutions also serve the diverse needs of mid-career professionals looking to boost their skills as they move up the career ladder, immigrants striving to improve their English language skills, entrepreneurs looking to start a small business, and retirees looking to take up a new interest to maintain their cognitive skills