2019-03: CCCApply Redesign Low-Hanging Fruit #3

Request No.	2019-03
Date of Request	January 18, 2019
Requester	CCCApply Redesign Workgroup
Application(s)	Standard
Section / Page	Various
Steering Hearing Date	TBD
Proposed Change to Download File	TBD
Proposed Change to Residency Logic	TBD

Problem / Issue

During the 1.18.19 CCCApply Redesign Workgroup meeting, the following list of no-brainer changes were discussed. Some of these changes pertain to the Standard Application and some pertain only to the Non-Credit Application.

Proposed Solution

This page will list all the proposed changes, but separate change requests documents will be created for each page or component in order to consolidate changes on each page/area.

All changes pertaining to the Non-Credit Application will be reviewed and approved by the newly reformed CCCApply Advisory Committee (formerly Steering Committee) during Phase 2 of the Non-Credit Application Pilot Project.

Change Requests Summary Information

Page / Section	#	Proposed Change	Next Steps
NON-CREDIT Path	1	CAP CHANGE Major Category Filter Enhancement for Non-Credit Path only OR add new field for Non-Credit Majors/Programs - which ever is easier (likely the Major Category filter would have to be revised either way). Implement functionality to allow Standard and International applications to have their own "Intended Majors/Programs of Study" fields OR revise the Major Category Filter to allow unique categories to only appear in the Non-Credit workflow path. NOTE: There is a separate change request for this feature enhancement already: 2018-24R: Enhance Major Category Filter for Non-Credit Application ONly Desired outcome: Have separate, unique categories for the Non-Credit application	UAT - NON-CREDIT PILOT USER FEEDBACK
NON-CREDIT Path	2	Implement separate/different SUPPLEMENTAL QUESTIONS for the Non-Credit Application Only AMANDA - This is another enhancement/change that we want to explore for the Non-Credit App - Can we spike this issue as well and find out level of effort for implementation?	NEW - NEED LOE from Dev team
Account / Mailing Information	3	This is a multi-part change request. Simplify the Account & Mailing Information page by hiding OpenCCC Account Information at the top of the page (above the fold) IF student was re-directed to Application fresh from creating their OpenCCC Account. Hide the onscreen Account information details that appear in the Account Information section and hide behind the "Edit OpenCCC Account" button IF the applicant just created their account and was auto-directed to the application after creating their OpenCCC Account. Similar to the solution employed for the "Hide the Review Application Page behind a button" in the 6.2.0 release, this change would hide and simplify the process for first time applicants. (Repeat) Consolidate the information behind an "Edit Account Information" Button: Add logic that hides this information behind the button IF they landed on the Enrollment page immediately after creating their account.	TEST and propose some options PROPOSE to Advisory
	4	Add logic to display onscreen message IF student hasn't re-applied or updated their OpenCCC Account information 6 months or greater than current date IF the applicant did not just create their account - in other words they have applied before and came into the application from their My Applications page - then display a message on screen to request that the user update their data if it's been 6 months or more since they last applied or last updated their OpenCCC account information. The section should be simplified into a simple section header and statement that returning applicants are encouraged to review and update their account (after 6 months or more)	Question for Steering Committee: Should we require applicants to update their account information every 2 years? At least review and confirm that everything is up-to-date? This is a barrier though!
			This would align to #1 Scenario #2 - considering a message banner between the Zipped up account bar and the current mailing address bar (similar to the orange SSN reminder message)
	5	WAIT ON THIS ONE - revisit with committee Default "current mailing address" to be the same as their Permanent Address - and make it clear that they should input a "different" address if applicable.	NEEDS REVIEW from ADVISORY COMMITTEE
EDIT ACCOUNT	2	*Move the SSN question from OpenCCC Account to the CCCApply Application(s) using the new proposed layout format.**	PENDING APPROVAL from LEADERSHIP
		NOTE: The OpenCCC Redesign project is happening and currently requirements are being gathered to completely redesign this front-load/front-facing account system to be more utilitarian towards authentication/authorizatIOn than PII / Directory information data collection If the new OpenCCC design requires the removal of many of the existing personal information fields (Previous Name fields, Preferred Name fields, SSN, DOB, Main Phone, Second Phone, Perm Address, Homeless checkboxes, etc.) then we need to redesign the Account & Mailing Info page to accommodate all of these fields because they will need to move added to the application proper. This is a significant change to our existing configuration and would require - I believe - approval by the Advisory Committee (Steering), the Workgroup, and CCCApply. Further, any new fields added to Account that need to be added to Apply - such as additional consent to release OpenCCC data (maybe) or other new fields, may need to be added to the Applications downloads.	RESEARCH ALL FIELDS TARGETED TO BE REMOVED RESEARCH AND REVIEW BY STAKEHOLDERS
Education	8	Research "Last HS Attended" section - Workgroup/Omid believes that section should also be conditional and per MIS requirements that I've seen, if the student is over age 25 (22?) then they are not "required" to provide details of their last high school, such as CDS code, name, address, city, state Zip (maybe State). Research this with the Advisory Committee - SB12 - STUDENT-HIGH-SCHOOL-LAST (see attached)	RESEARCH MIS RESEARCH ED CODE/ TITLE 5
	9	Dual Enrollment - Add to skip logic to hide college education sections (this is already a JIRA)
	10	HS Completion Date - simplify this field by first asking for the YYYY the applicant graduated; if the year is within ? 10 years of RDD, then ask for MM; if within 2 years, also ask for DD to best of ability, if not skip. This will need to be considered from many perspectives: MIS requirements, Dual enrollment, residency, etc.	RESEARCH MIS, ADVISORY CONSULTATION
	11	Review all pages in all three applications and look for formats that can be revised to make the application process simpler: Look for other fields across the application that have Y/N radio buttons implemented where we don't need them to be.	REVIEW APPLICATION
Needs & Interests	12	Research whether we need to keep the TANF question on the Needs & Interests page (second question in the Financial Assistance section). Confirm we do or do not need it for Non-Credit students too. This was reviewed and approved by the Workgroup but could be unreliable and needs Steering approval.	RESEARCH TANF mandate of 2017. See attached.
	13	Revise the Programs & Services Labels on the Needs & Interests page: Discuss better way to present the Programs & Services list to the applicant beyond just labels for each area. We need to incorporate better/more superior Help support for vague language throughout the application .This section is one such area.	WORK with ADVISORY GROUP ON PROPOSAL
Demographic Info	14	Explore removing the Parent/Guardian Education Levels question- what are the requirements? Can this be removed from MIS perspective? Does it need to be asked? If YES, does it need to be Required? If yes, can we simplify the options we are asking? Per Workgroup, there are fewer MIS required response options than we are asking now. Why?	RESEARCH MIS
Enrollment	6	Revise the Education Goals to ensure they have to be collected at the time of application	RESEARCH MIS REVIEW WITH ADVISORY COMM
ACCOUNT	1	Collaborate with the OpenCCC Redesign project team to itemize all fields that are proposed to be removed from OpenCCC Account creation because they will need to be added to CCCApply (BOG and/or International) because all fields are currently passed through Account to the application (merged) for download. Also any fields that are added to OpenCCC Account that may need to be downloaded by Apply should be considered. Questions for the OpenCCC Redesign team: What is the overall vision for the new OpenCCC redesign? How will the new OpenCCC interact/integrate with CCCApply applications? How will Edit Account functionality be handled in the new design? How will data fields be passed from new Account to Apply? Same way? > merge data fields to Apply apps - be affected by the Redesign? Will the redesign consider all current functionality designed to streamline the transition between account creation and application? Such as: Auto-direct from Account Creation to the enrollment page in the Application(s)? Auto-population from Account data? Opt-in consent? My Applications link to Edit Account?	RESEARCH AND TESTING What is the new redesign vision? Review OpenCCC Redesign Charter Review sprint demos and regular comm to Steering and colleges

Supporting Documentation

Description	File Type	URL	Notes
CCCAPPLY Required Questions	Google Sheet	https://drive.google.com/open?id=1MO8TuhLZaX3L5Lv8eqeyhN9WI39NHHVzbwXr7wJCf3Q	Includes CA Ed Code, Title 5, and MIS alignments
2017 Enacted Bills - Legal
SB - Basic Student Record summary