The CCC Technology Center has received multiple concerns from a handful of colleges that have implemented the SSO proxy -or are in-process of implementing the SSO proxy - as a requirement to their Canvas LMS adoption. These are colleges are:
- Antelope Valley College
- Butte College
Issues & Concerns:
The issues that we are hearing from the colleges are:
- The Proxy is creating confusion amongst students - barrier to a legitimate workflow they are expecting
- College faculty & staff have not been informed on the Proxy
- The Proxy UI is not user-friendly - doesn't provide enough information about what it is and why are they seeing this?
- The Proxy UX is not user-friendly - doesn't provide a streamlined process