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Table of Contents
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Summary

The Chancellor’s Office, the CCC Technology Center, and the Foundation for California Community Colleges, in collaboration with the community colleges and in partnership with ideas42, are redesigning the CCCApply experience with a student-centered approach in mind.

Mission: Student-centered design in action

Goals:  Redesign CCCApply so that it is student-friendly, simple, straight-forward, and collects enough data to properly initiate the on-boarding of the students. 

Redesign Workgroup Members:  Anderson, Christopher; Deb Barker-Garcia; Bryan Miller; Tim Calhoon; Craig Hayward; Lou Delzompo; Emily Gerofsky; Emily Robinson; John Helmer (Unicon); Lu, Tonia; Laura Metune; Michelle Pena; Mike Caruso; Stephanie Murguia; Patricia Donohue; Michael Quiaoit; Randy Tillery; Andrea Reynolds; Rita Gorgan; Rob Rundquist; Justin Salenik; Tessa Carmen DeRoy; Paul Feist; Tina King.

Phase 1 Redesign Development Roadmap

This roadmap represents the work planned or completed in the first phase of the redesign project, which is dedicated to streamlining the current version of CCCApply.

     

Roadmap Planner
maplinks30476934-07a2-4c84-b325-e5da1af6d44b~~~~~4eecdb80-779c-44a9-96d3-bb0d2c30800a~~~~~e09cc86f-04be-43e5-85e0-a79932195f11~~~~~1a3ac8c7-af1d-41e4-a34e-cbd6dcd7a67a
timelinetrue
pagelinksCCCApply Non-Credit Application~~~~~PD:2018-37A: CCCApply Redesign - Low-Hanging Fruit #1~~~~~PD:2018-37B: CCCApply Redesign - Low-Hanging Fruit #2~~~~~PD:2018-18R: New Race & Ethnicity Implementation 2018
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titleRoadmap%20Planner
hash0123846116263da40cb8eadc10123399

Project Goals & Objectives

Workgroup Committee & DescriptionLeadResourcesStatus 

Project Goals

Omid Pourzanjani, CCCCO
Barney Gomez, CCCCOhttps://digitalfutures.cccco.edu/

Overarching Objectives - See Table Below

  1. Streamline and simplify the CCCApply experience with a student-centered approach in mind that complies with the requirements of AB3101 
  2. Support Non-Credit Students with Residency-Free Workflow
Omid Pourzanjani, CCCCO
Barney Gomez, CCCCO

Click here > AB-3101 Community colleges.

"The bill would exempt a student seeking to enroll exclusively in career development and college preparation courses, and other courses for which no credit is given, at a community college from community college residency classification requirements."



Design & Business Requirements

Change Requests

/wiki/spaces/PD/pages/839484354

Expand
titleSub-committee Team >

Patty Donohue

Michelle Pena
Josh Helmer
Stephanie Murguia
Mitch Leahy

Special Implementations

User Interface Changes

Glue for CCCApply 

  • Glue for Apply
  • Glue for BOG & International
  • SuperGlue for CCCApply
Questions & Fields: Sub-committee focused on reviewing questions and data fields required at the time of application to support Redesign project objectives

Omid Pourzanjani - Lead
Patty Donohue

Release Schedule

Redesign Release  1

Production Release: September 28, 2018
Pilot Release: September 14, 2018

Redesign Release  2

Production Schedule:  December 7
Pilot Release Schedule: November 19

Expand
titleSCOPE...

Redesign Release 3

Production Release:  March 15, 2019
Pilot Release:  February 16, 2019

Expand
titleSCOPE....

Redesign Part 4

Production Release: June 2019
Pilot Release:  May 2019

Scope: 

  • Redesign Changes #3
  • Non-Credit Application - Production Release
  • Phase 2: Long-Term Design Proposal

    Expand
    titleSCOPE....
    • Recommendations based on Ideas42 study (TBD)
    • CCCApply & Promise Grant Mobile-friendly Platform (responsive design)
    • Spanish Version (CCCApply, Promise Grant)
    • Requirements for Infrastructure Upgrade - Backend Micro-services
    • Requirements for Universal Form Engine architecture
    • Requirements for EOL Download Client > Migrate to New Download Jar 2.0

    Patty Donohue

    Tim Calhoon
    Lou Delzompo
    Josh Helmer
    Omid Pourzanjani

    Release Roadmap

    Sprint-based release deployment schedule for March 2019 Redesign deadline

    Phase 2:  Long-Term Redesign

    Expand
    titleSCOPE....
    • Recommendations based on Ideas42 study (TBD)
    • Requirements for CCCApply & Promise Grant Mobile-friendly Platform (responsive design)
    • Spanish Version (CCCApply, Promise Grant)
    • Requirements for Infrastructure Upgrade - Backend Micro-services
    • Requirements for Universal Form Engine architecture
    • Requirements for EOL Download Client > Migrate to New Download Jar 2.0

    CCCApply Advisory User Group

    CCCApply Redesign Workgroup

    Shared space under-development to track meetings, decisions, requirements reviews, approvals, and quarterly progress reports.

    Sub-Committees

    Non-Credit Application Committee

    Patty Donohue

    Expand
    titleSub-committee Team: >

    Randy Tillerman

    Patty Donohue
    Michelle Pena
    Tina King
    Stephanie Murguia
    Rita Grogan
    Tessa Carmen DeRoy

    NOTE:  Sub-Committee meeting minutes

    Non-Credit Sub-Committee Meeting Minutes & Discussions - Fall 2018

    Low-Hanging Fruit CommitteePatty Donohue - Lead
    Michelle Pena
    MItch Leahy
    Stephanie Murguia

    Low-hanging Fruit #1 - Changes - DEPLOYED Q1

    Low-hanging Fruit #2 - (Pending)

    /wiki/spaces/OPENAPPLY/pages/723812439

    Questions & Fields: Sub-committee focused on reviewing questions and data fields required at the time of application to support Redesign project objectives

    Omid Pourzanjani - Lead
    Patty Donohue

    /wiki/spaces/PD/pages/727843091

    Worksheet: MIS Requirements

    CCCApply Field Removal Recommendation 102218.xlsx

    Questions to be Removed Change Requirements (Worksheet)

    Ideas42 Study

    Ideas42.org behavioral study on CCCApply in response to AB3101

    Harrison Neuert - Ideas42

    Emily Gerofsky - CCC Foundation

    CCC Diagnosis Deck Final (002).pdf  (Ideas42)

    View file
    nameCCC Design Principles.pdf
    height250

    Changes & Low-Hanging Fruit 

    Sub-committee focused on identifying changes and revisions that support Redesign project objectives and timeline.

    Special Implementations

    User Interface Changes

    Glue for CCCApply 

    • Project Glue for Apply
    • Glue for BOG & International
    • SuperGlue for CCCApply
    Expand
    titleSub-committee Team >

    Patty Donohue

    Michelle Pena
    Josh Helmer
    Stephanie Murguia
    Mitch Leahy

    Low-hanging Fruit #1  - DEPLOYED September Release

    Low-hanging Fruit #2

    Non-Credit Application Workflow 

    /wiki/spaces/OPENAPPLY/pages/723812439

    Change Management Office procedures (Amanda)

    Communications

    Omid Pourzanjani - CCCCOMeetings

    CCCapply Redesign Meeting Agenda 120618.docx

    CCCAPPLY Notes 11-29-18.docx

    CCCapply Redesign Meeting Minutes 102618 (1).docx

    CCCapply Redesign Meeting Minutes- 091418 (1).docx

    CCCApply Field Removal Recommendation 102618 (1).xlsx

    Project Goals & Objectives


    Workgroup Committee & DescriptionLeadResources

    Project Goals

    Omid Pourzanjani, CCCCO
    Barney Gomez, CCCCO
    https://digitalfutures.cccco.edu/

    Overarching Objectives - See Table Below

    1. Streamline and simplify the CCCApply experience with a student-centered approach in mind that complies with the requirements of AB3101 
    2. Support Non-Credit Students with Residency-Free Workflow


    Omid Pourzanjani, CCCCO
    Barney Gomez, CCCCO

    Click here > AB-3101 Community colleges.

    "The bill would exempt a student seeking to enroll exclusively in career development and college preparation courses, and other courses for which no credit is given, at a community college from community college residency classification requirements."

    Design & Business Requirements




    Change Requests

    /wiki/spaces/PD/pages/839484354


    Expand
    titleSub-committee Team >

    Patty Donohue

    Michelle Pena
    Josh Helmer
    Stephanie Murguia
    Mitch Leahy


    Special Implementations

    User Interface Changes

    Glue for CCCApply 

    • Glue for Apply
    • Glue for BOG & International
    • SuperGlue for CCCApply

    Questions & Fields: Sub-committee focused on reviewing questions and data fields required at the time of application to support Redesign project objectives

    Omid Pourzanjani - Lead
    Patty Donohue


    Release Schedule




    Redesign Release  1

    Production Release: September 28, 2018
    Pilot Release: September 14, 2018

    Redesign Release  2

    Production Schedule:  December 7
    Pilot Release Schedule: November 19

    Expand
    titleSCOPE...

    Redesign Release 3

    Production Release:  March 15, 2019
    Pilot Release:  February 16, 2019

    Expand
    titleSCOPE....

    Redesign Part 4

    Production Release: June 2019
    Pilot Release:  May 2019

    Scope: 

    • Redesign Changes #3
    • Non-Credit Application - Production Release
    • Phase 2: Long-Term Design Proposal

      Expand
      titleSCOPE....
      • Recommendations based on Ideas42 study (TBD)
      • CCCApply & Promise Grant Mobile-friendly Platform (responsive design)
      • Spanish Version (CCCApply, Promise Grant)
      • Requirements for Infrastructure Upgrade - Backend Micro-services
      • Requirements for Universal Form Engine architecture
      • Requirements for EOL Download Client > Migrate to New Download Jar 2.0


    Patty Donohue

    Tim Calhoon
    Lou Delzompo
    Josh Helmer
    Omid Pourzanjani

    Release Roadmap

    • Sprint-based release deployment schedule for March 2019 Redesign deadline

    Phase 2:  Long-Term Redesign

    Expand
    titleSCOPE....
    • Recommendations based on Ideas42 study (TBD)
    • Requirements for CCCApply & Promise Grant Mobile-friendly Platform (responsive design)
    • Spanish Version (CCCApply, Promise Grant)
    • Requirements for Infrastructure Upgrade - Backend Micro-services
    • Requirements for Universal Form Engine architecture
    • Requirements for EOL Download Client > Migrate to New Download Jar 2.0


    CCCApply Advisory User Group

    CCCApply Redesign Workgroup

    Shared space under-development to track meetings, decisions, requirements reviews, approvals, and quarterly progress reports.

    Sub-Committees




    Non-Credit Application Committee

    Patty Donohue

    Expand
    titleSub-committee Team: >

    Randy Tillerman

    Patty Donohue
    Michelle Pena
    Tina King
    Stephanie Murguia
    Rita Grogan
    Tessa Carmen DeRoy


    NOTE:  Sub-Committee meeting minutes

    Non-Credit Sub-Committee Meeting Minutes & Discussions - Fall 2018


    Low-Hanging Fruit CommitteePatty Donohue - Lead
    Michelle Pena
    MItch Leahy
    Stephanie Murguia

    Low-hanging Fruit #1 - Changes - DEPLOYED Q1

    Low-hanging Fruit #2 - (Pending)

    /wiki/spaces/OPENAPPLY/pages/723812439


    Questions & Fields: Sub-committee focused on reviewing questions and data fields required at the time of application to support Redesign project objectives

    Omid Pourzanjani - Lead
    Patty Donohue


    /wiki/spaces/PD/pages/727843091

    Worksheet: MIS Requirements

    CCCApply Field Removal Recommendation 102218.xlsx

    Questions to be Removed Change Requirements (Worksheet)


    Ideas42 Study

    Ideas42.org behavioral study on CCCApply in response to AB3101

    Harrison Neuert - Ideas42

    Emily Gerofsky - CCC Foundation

    CCC Diagnosis Deck Final (002).pdf  (Ideas42)

    View file
    nameCCC Design Principles.pdf
    height250


    Changes & Low-Hanging Fruit 

    Sub-committee focused on identifying changes and revisions that support Redesign project objectives and timeline.

    Special Implementations

    User Interface Changes

    Glue for CCCApply 

    • Project Glue for Apply
    • Glue for BOG & International
    • SuperGlue for CCCApply


    Expand
    titleSub-committee Team >

    Patty Donohue

    Michelle Pena
    Josh Helmer
    Stephanie Murguia
    Mitch Leahy


    Low-hanging Fruit #1  - DEPLOYED September Release

    Low-hanging Fruit #2

    Non-Credit Application Workflow 

    /wiki/spaces/OPENAPPLY/pages/723812439

    Change Management Office procedures (Amanda)


    Communications

    Omid Pourzanjani - CCCCO

    Meetings

    CCCapply Redesign Meeting Agenda 120618.docx

    CCCAPPLY Notes 11-29-18.docx

    CCCapply Redesign Meeting Minutes 102618 (1).docx

    CCCapply Redesign Meeting Minutes- 091418 (1).docx

    CCCApply Field Removal Recommendation 102618 (1).xlsx




    Phase 1 Redesign Development Roadmap

    This roadmap outlines the work planned or completed in the first phase of the redesign project dedicated to simplifying the current version of CCCApply.

         

    Roadmap Planner
    maplinks30476934-07a2-4c84-b325-e5da1af6d44b~~~~~4eecdb80-779c-44a9-96d3-bb0d2c30800a~~~~~e09cc86f-04be-43e5-85e0-a79932195f11~~~~~1a3ac8c7-af1d-41e4-a34e-cbd6dcd7a67a~~~~~6d38d69c-fc74-440e-9aca-63d12dce99dc
    timelinetrue
    pagelinksCCCApply Non-Credit Application~~~~~2018-37A: CCCApply Redesign - Low-Hanging Fruit #1~~~~~2018-37B: CCCApply Redesign - Low-Hanging Fruit #2~~~~~2018-18R: New Race & Ethnicity Implementation 2018~~~~~CCCApply Non-Credit Application
    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    titleRoadmap%20Planner
    hash0123846116263da40cb8eadc10123399




    Overarching Objectives

    The following project objectives are in response to Assembly Bill 3101. In addition, all efforts are being made to address AB705 (multiple measures) across the Core Applications.


    #
    Objective
    Requirements Info
    1

    Streamline and simplify the CCCApply experience with a student-centered approach in mind that complies with the requirements of AB3101 

    The Redesign Workgroup is exploring ways to redesign CCCApply to be student-friendly, simple and straightforward, and to collect enough data to initiate the onboarding of students.


    Short-term Redesign:

    • Identify low-impact changes (low-hanging fruit) to implement to the current version
    • Support non-credit students with a residency-exempt version of the Standard Application
    • Incorporate recommendations from the Ideas42 behavioral study


    Long-Term Redesign:

    • All-new micro-services-based form engine with new Download Client 2.0
    • All-new student-centric UI with mobile-friendly, multi-language, modern support services
    • Fully integrated with MyPath and SuperGlue for cohesive matriculation

     


    • Redesign & streamline the CCCApply Standard application and get the data to colleges quicker, easier and more frequently
     

    OUT-OF-SCOPE for Phase 1: CCCApply FY18-19 Work plan

    Major overhaul to the user interface and enhancements to implement modern micro-services architecture (APIs, backend, data integrations, web services, etc.)

    • streamlined data collection (major overhaul to the user interface)
    • New modern, micro-services-based backend, APIs, and responsive, modern UI 
    • Modern deployment process
    • Comply with AB705 and AB3101

    • Redesign & streamline the OpenCCC Account system and get the data to colleges quicker, easier and more frequently

    OUT-OF-SCOPE for CCCApply FY18-19 Work plan - See Grant: Shared Infrastructure - OpenCCC

    • streamlined data collection (major overhaul to the user interface)
    • New modern, micro-services-based backend, APIs, and responsive, modern UI 
    • Modern deployment process
    • Comply with AB705 and AB3101
    2

    Support Non-Credit Students with Residency-Free Workflow

    Collaborate with the CCC non-credit community and Ideas42 to design and implement a modern, user-friendly, electronic application that supports the needs of our diverse non-credit student populations - allowing colleges to collect only what's necessary at the time of application to comply with AB3101. 


    1. Using the existing CCCApply standard application, remove all residency questions and other questions that are not required at time of application;
      1. Remove the Residency page and all it's questions
      2. Remove the Citizenship & Military Status page and all it's questions
      3. Remove several questions on the Needs & Interests page
    2. Questions, language, and flow would be determined and approved through collaboration of the CCCApply Redesign Workgroup (CO) and other stakeholders (User Groups) and supported with recommendations from Ideas42 behavioral study);
      1. See "Non-Credit Application Sub-Committee" meeting notes




    Overarching Objectives

    The following project objectives are in response to Assembly Bill 3101. In addition, all efforts are being made to address AB705 (multiple measures) across the Core Applications.


    #
    Objective
    Requirements Info
    1

    Streamline and simplify the CCCApply experience with a student-centered approach in mind that complies with the requirements of AB3101 

    The Redesign Workgroup is exploring ways to redesign CCCApply to be student-friendly, simple and straightforward, and to collect enough data to initiate the onboarding of students.


    Short-term Redesign:

    • Identify low-impact changes (low-hanging fruit) to implement to the current version
    • Support non-credit students with a residency-exempt version of the Standard Application
    • Incorporate recommendations from the Ideas42 behavioral study


    Long-Term Redesign:

    • All-new micro-services-based form engine with new Download Client 2.0
    • All-new student-centric UI with mobile-friendly, multi-language, modern support services
    • Fully integrated with MyPath and SuperGlue for cohesive matriculation

     


    • Redesign & streamline the CCCApply Standard application and get the data to colleges quicker, easier and more frequently
     

    OUT-OF-SCOPE for Phase 1: CCCApply FY18-19 Work plan

    Major overhaul to the user interface and enhancements to implement modern micro-services architecture (APIs, backend, data integrations, web services, etc.)

    • streamlined data collection (major overhaul to the user interface)
    • New modern, micro-services-based backend, APIs, and responsive, modern UI 
    • Modern deployment process
    • Comply with AB705 and AB3101

    • Redesign & streamline the OpenCCC Account system and get the data to colleges quicker, easier and more frequently

    OUT-OF-SCOPE for CCCApply FY18-19 Work plan - See Grant: Shared Infrastructure - OpenCCC

    • streamlined data collection (major overhaul to the user interface)
    • New modern, micro-services-based backend, APIs, and responsive, modern UI 
    • Modern deployment process
    • Comply with AB705 and AB3101
    2

    Support Non-Credit Students with Residency-Free Workflow

    Collaborate with the CCC non-credit community and Ideas42 to design and implement a modern, user-friendly, electronic application that supports the needs of our diverse non-credit student populations - allowing colleges to collect only what's necessary at the time of application to comply with AB3101. 


    1. Using the existing CCCApply standard application, remove all residency questions and other questions that are not required at time of application;
      1. Remove the Residency page and all it's questions
      2. Remove the Citizenship & Military Status page and all it's questions
      3. Remove several questions on the Needs & Interests page
    2. Questions, language, and flow would be determined and approved through collaboration of the CCCApply Redesign Workgroup (CO) and other stakeholders (User Groups) and supported with recommendations from Ideas42 behavioral study);
      1. See "Non-Credit Application Sub-Committee" meeting notes




    Blockers & Issues to Proposed Changes

    These are issues that will be raised to the CCCApply Steering Committee and the Chancellor's Office for legal opinion and approval.  They need to be addressed before we can confirm the requirements.

    #
    Issue Description
    Change Proposal
    Approval to change Social Security Number legal disclaimer and revise layout of questionSee proposed language & layout changes below 


    #
    Issue Description
    Change Proposal
    2Review and seek approval on Non-Credit to Credit Transition Legislation

    Discuss the fact that AB3101 does not address or provide guidance on how colleges are supposed to track and manage residency for a "non-credit" student who decides to cross over and take "credit" courses.

    • Can they do that without completing the full standard application?
    • Do students need to agree to "terms" that they understand the non-credit status? 

    Does CCCApply need to incorporate a disclaimer that non-credit students are completing the non-credit application?

    Non-Credit Issues

    In order to comply with the new AB3101 - we’d need the legislation to address the following questions: 

    IF non-credit students are not subject to residency classification requirements:

    1. What is their official residency status?
      1. Are we allowed to automatically classify them as a non-resident, according to the law?
    2. What fees should they be charged?
      1. Non-resident or resident fees if taking credit courses at the same time or transitioning to credit courses?
    3. Are they allowed to transition to credit courses while they are taking non-credit courses?
      1. If not, would they have to re-submit an application before transitioning to credit.
    4. If we are not collecting residency for non-credit, how does this impact apportionment?
      1. ? Are Non-credit non-residents not included in apportionment?


    *This would mean they would be restricted to non-credit only and could not transition without reapplying and being classified for residency.


    Remove the need for the RDD in all NC questions
    Out-of

    In-Scope for March Release

    If the NC population does not need to be classified for residency, we can then remove all the RDD-logic questions from that special application.
    Any question that begins with "As of RDD, what is your....?"  we should replace that with the first day of the fiscal year?  
    "As of July 1st of this year, what is your...."


    Non-Credit Application Flags in CCCApply

    In-Scope for March Release

    <non_credit>

    <int_fg_81>

    Discuss the need for Adding a new "flag" or field such as: <non-credit status = Yes{term_id} that would be included in the Noncredit application URL & downloads to indicate the student applied using the Non-Credit Application during a specific term.

    1Discuss
    seeking
    getting approval and support for a system-wide Standard Residency Determination Date (RDD) to better serve all students and colleges in student experience 

    Discuss that the language in AB3101 specifies that the Chancellor of the CCC has greater authority to determine how residency is determined for Non-Credit students, etc. Would this authority also allow the CCCCO to implement an "annual RDD date" or two "standard term start dates"?

    Proposal: Petition the legislature to support a standard annual RDD (July 1).  The benefits of this change

     Click here to expand...





    Approval to change Social Security Number legal disclaimer and revise layout of questionNOT APPROVED by CTO (moved to New OpenCCC project.) See proposed language & layout changes below 




    Change Requirements Deadlines

    *Due to the current budget and team capacity, even approved changes that do meet the deadlines below are not guaranteed inclusion in the release(s).


    FINAL DEADLINES
    Change Management ActivitiesQ3 Release - March 2019Q4 Release - June 15, 2019
    Submit Change RequestDecember 31, 2018 (Jan 3, 2019)February 28, 2019
    T-Shirt Size EstimateJanuary 8, 2019March 7, 2019
    Budget ReviewJanuary 8, 2019March 9, 2019
    Written Sign-Off on Vetted Approved ChangesJanuary 9, 2019March 15, 2019
    Resources & Capacity Estimates

    Story / Epic Business RequirementsJanuary 11, 2019March 25, 2019
    Technical EstimateJanuary 11, 2019March 27, 2019
    Release Management Activities

    Code FreezeJanuary 31, 2019May 16, 2019
    Pilot Release (30 Days)February 15, 2019May 31, 2019
    Pilot Release (2 Weeks)March 1, 2019June 14, 2019
    Production ReleaseMarch 15, 2019June 28, 2019