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titleWhere do I find a list of all the approved change requests being implemented in the 2016 Annual Update on March 31, 2016?
Answer: Click here to see a list of all the approved change requests for 2016. Expand the link and click on the hyperlinks in the table to see the detailed change specifications for each implemented request.

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titleHow do we add new data fields to our existing download file? Do we have to update the Download Client Jar File first?
Answer: In order to add new data fields to your existing download files, you must first update to the latest Download Client Jar File, which is located adjacent to the Download Client User Guide, which contains step by step instructions for updating the Jar file and adding the new data fields. After the jar file is updated, then modify your download files with any new data fields you plan to add to your downloads.
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titleIf a new data field is added to the OpenCCC Account, such as the new Preferred Name fields, do I have to update all three Download XML files separately?
Answer: Yes. The data fields within the OpenCCC Account system are separate from the Standard, BOG and International Applications, but they are included in each download file via the Download Format XML for each application. In other words, each of your Application Download files will include a copy of the data fields that appear in the OpenCCC Account in order to identify the student's personal information and CCCID with each new submitted application. For each new data field added to the OpenCCC Account, first update the Download Client Jar File, then modify each Application Download Format XML file to include the new data field(s).
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titleWhere can I find a list of all the Logic changes being made to the Standard Application in the 2016 Annual Update release?
Answer: Click here to see a list of all changes being made to the CCCApply residency algorithm in the Standard Application. Other logic changes being made within specific fields are specified in each change specification in the Approved Change Requests table.
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titleHow do I test the changes to the download file after we update the Jar file and modify our Download File XML?

Answer: After you update to the latest version of the Download Client Jar File and modify each application Download File XML with new or changed data fields, you should first test the changes in the PILOT environment. Modify your Download Job File XML to point to the Pilot download servers. Each application has a PILOT download URL attribute:

Download URL Attribute for PIILOT Standard Application: https://pilot.admin.openccc.net:8443/ccctransfer

Download URL Attribute for PIILOT BOG Application: https://pilot.admin.openccc.net:8443/ccctransferbog

Download URL Attribute for PIILOT International Application: https://pilot.admin.openccc.net:8443/ccctransferintl

NOTE: These URLs should only be used by your IT staff for setting up, updating and/or testing your automated download files in the PILOT environment.

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titleHow do I get to my college branded version of the Standard Application on the PILOT site?

Answer: Each college has a unique set of college-branded URLs to the PILOT applications. Modify the URLs below by replacing the "XXX" at the end wth your college MIS code, then click the URL to access your PILOT applications.

PILOT Standard Application: https://pilot.opencccapply.net/cccapply-welcome?cccMisCode=XXX

PILOT BOG Application: https://pilot.bog.opencccapply.net/gateway/bog?cccMisCode=XXX

PILOT International Application: https://pilot.intl.opencccapply.net/gateway/intl?cccMisCode=XXX

 

We encourage all Admissions and IT staff to test these URLs and submit test applications to the PILOT environment in order to become familar wth the applications and to better understand and test the changes being implemented in the 2016 Annual Update release on March 31. The changes are now available on PILOT to test.

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titleHow do I get to the PILOT Administrator?
Answer: Each college has a unique URL to the PILOT Administrator. It’s based on your college/district IdP configuration. The PILOT Administrator is used for testing settings configurations and adding new data fields to your applications.

Since your college is already setup on the Standard Application, ask your Admissions or IT Director to provide you with a copy of your college PILOT Administrator URL. The Tech Center does not provide these URLs, they are unique to your college network configuration. Login with your User Account which authenticates you to access your college settings and data (MIS code)

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titleHow do I get to the PILOT Report Center?
Answer: Each college has a unique URL to the PILOT Report Center. It’s based on your college/district IdP configuration. The PILOT Report Center is used for looking up submitted applications, creating ad hoc reports, running Public reports, and doing research on student data.

NOTE: The PILOT Report Center and Administrator have different URLs. The Report Center is not contained within the Administrator.

Since your college is already setup on the Standard Application, ask your Admissions or IT Director to provide you with a copy of your college PILOT Report Center URL. The Tech Center does not provide these URLs, they are unique to your college network configuration. Login with your User Account which authenticates you to access your college settings and data (MIS code)

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titleWhere can I find a list of all the bug fixes being made in the 2016 Annual Update release on March 31, 2016?
Answer: Click here to find a list of all the bug fixes made across all 2015-2016 releases and annual updates. The final fix list for the 2016 Annual Update will be itemized here on March 31, 2016.
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titleHow do I get started implementing the new International Application?
Answer: Click here to get started with the new International Application implementation and schedule your Project Overview meeting today.
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titleHow do I get started implementing the BOG Application?

Answer: Click here to get started with the BOG Fee Waiver Application implementation and schedule your Project Overview meeting today.

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titleWhere do I submit a request for technical support?

Answer: Colleges should submit requests for technical support in the new CCC College Support Site: www.ccctechnology.info. All support issues, access incidents, change requests, questions, ideas, and/or request for work-arounds should be posted on the new community-based support site, which is monitored by CCC Tech Center support reps Monday - Friday, 7:00AM - 4:00PM PST. Issues that require Tier 2 support services will be moved to the CCCApply Zendesk Issue Tracking System and support will work directly with college staff to resolve issues.

NOTE: To post a request for support, visit www.ccctechnology.info and "Register" for an account today. Once registered, navigate to the CCCApply System Alerts category and click "Follow" from the category home page, which provides RSS feed alerts directly to your email account. Please ensure that you configure your email Inbox to accept emails from Get Satisfaction and CCCTechnology.info.

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titleWhere do I submit a change request to the CCCApply Standard Application?
Answer: Change requests to the OpenCCCApply applications can be submitted via the CCC College Support Site: www.ccctechnology.info. Change requests should be tagged as "Ideas" and include the words "Change Request" in the title of the post. All change requests will be reviewed and triaged before being submitted to the CCCApply Steering Committee for approval. Triage stage includes preliminary review by the Product Manager, who oversees the change management process to ensure that requests meet the criteria for Steering Committee review. Criteria includes: 1) Has this request been submitted in the past and declined or deferred by the committee? 2) Does the change request benefit all colleges across the system or represent a state or federal compliance mandate? 3) Can the request be resolved via a known work-around or supplemental question or rule while awaiting Steering approval? For more information on the CCCApply Change Management process, please see the Steering Committee page on the CCCApply Project Site.
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titleWhere do I submit a change request to the BOG Application?
Answer: BOG Application change requests should be submitted in the BOG Application category in the CCC College Support Site: www.ccctechnology.info. See "Where do I submit a change request to the CCCApply Standard Application?" response above for additional details on the criteria required for the Steering Committee to review a systemwide change to the OpenCCCApply applications.

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titleWhere do I find a list of all the data fields in the Standard Application?
Answer: A complete list of all downloadable data fields in the CCCApply Standard Application can be located in Appendix E of the CCCApply Standard Application Data Dictionary v.2016.1. The same list of data fields, which also includes a map of whether the fields appear in the Rules engine (Administrator) and in the CCC Report Center for reporting, can be found in the Download Client User Guide.
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titleWhere do I find a list of all the data fields in the BOG Application?
Answer: A complete list of downloadable data fields in the 2016-2017 Board of Governors Fee Waiver (BOG) Application can be located in the Download Client User Guide.
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titleWhere do I find a list of all the data fields in the new International Application?
Answer: Answer: A complete list of downloadable data fields in the CCCApply International Application can be located in the Download Client User Guide.

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