This page provides a step-by-step guide for signing in to a new OpenCCC Account.
What is an OpenCCC account and why do students need one?
OpenCCC is the California Community Colleges federated identity initiative, which includes a student account system that assigns each user a unique California Community Colleges ID number (CCCID) and allows access to systemwide web-based technology applications via one common single sign-on account.
Why do users have to sign in to access applications?
Will users be able to sign in with their legacy account?
Where do users go to Sign In?
Need help recovering your legacy user credentials?
Sign In Requirements
All users must have an OpenCCC account in order to access CCC technology applications.
If a user does not have an account, they have easy access to the Create an Account process.
A unique email address or mobile phone number is required to create your account and verify your identity.
Users can choose an email address or a mobile phone number as their preferred method of contact/validation.
At least one of the methods - email address or mobile phone number - must be validated in order to sign in or recover an account.
All users are required to have a secure password to sign in or recover an account.
Legacy users must create a new secure password to recover their existing account.
For security purposes, two-factor validation is used to verify (authenticate) your identity. A time-sensitive security code is sent to the user to their preferred method of contact. The code must be retrieved and entered within 10 minutes of request to validate the user’s identity. Below is an example of the verification code message received by email.
The Sign In Process
Step 1: The Sign In Page
All users will start on the Sign In page.
Enter your email address or mobile phone number in the Email or Mobile phone input field.
Click the Next button the validate your entry is unique.
User Sign In Credential Must Be Unique: Your email address or mobile phone number - whichever is preferred to sign in - must be unique to your account. Failed matches will prompt retry attempts or
Sign In Credential is Unique: The email address or mobile phone number entered is a valid unique match in the system. The user is prompted to the Password page.
Sign In Credential is NOT Unique: If the system finds more than one match to the email or mobile phone number in the system. The user is prompted to enter their legacy Username.
Sign In Credential is Not Found. If the system can’t match the credential to an account, or the user forgot their valid credentials, the User is prompted to the Recover Account page.
Next: Based on the outcome of the initial sign in attempt, the user will follow one of the three processes detailed below.
Sign In Credential is Unique
If the email address or mobile phone number used for sign in matches a verified, unique account in the system, the Password page is displayed and the user is prompted to enter their secure password.
If the user has forgotten their password, or if the password doesn’t match their legacy account, they will be prompted to create a new password using the Forgot Your Password? flow.
Sign In Credential is NOT Unique
Sign In Credential is Not Found
User Workflow: Sign In
Resolving Common Sign In Issues
Changing or resetting your password
Changing your Preferred Method of Contact
Update or remove your contact information
Update or remove your Personal information
Removing your account from the CCC system