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Retrospective Meeting 


Agenda

Meeting agenda and timeline:

 Click here to expand...

Meeting agenda and timeline:

11:00AM - Brief overview of the Workshop statistics (number of participants, recap of any significant details, etc.)

11:10AM - Sessions Retrospective

  • What worked?
  • What didn't work?
  • What key feedback was given that might affect next year's Workshop?


11:30AM - Logistics Retrospective

  • What worked?
  • What didn't work?
  • What key feedback was given that might affect next year's Workshop?


11:45AM - Review the "Attendee Post-Workshop Survey"

  • Quick review of last year's "Post-Workshop Survey" with the full team for feedback & suggestions before it goes out. 
  • Mailing Timeline:  COB Friday April 6


12:00PM - Conclude Meeting


Priority Action Items

DateItemWhoDeadlineNotes
4.6.18Post-Workshop Survey Mitch - First Draft
COB Tuesday April 10

Mitch provided the first draft for review at the retrospective meeting on 4.06.18;

based on discussion topics and feedback from the committee, we identified ways to update the first draft 

Crista will await our final draft and send out as soon as it's proof read and prepped to send to all Attendees.


4.6.18Sponsor Survey?  TBD
  • Patty will ask Rick to work with Mark Cohen on putting together a Sponsor survey? We didnt' talk about this during the Retrospective but I think it's necessary to get their feedback to help us plan for 2019. 
  • Did they appreciate being setup outside?  
  • Did they have everything they needed?
  • Did they get ANY foot traffic being placed there? Poor Unicon, after the initial registration rush - they were facing the parking lot.  Who even went over there again until Day Over?  We need to apologize to them for this oversight and try to think this through better next year.
4.6.18Announcement to All Colleges - Workshop Review & Slide Decks Online

Patty - First Draft

Crista - Proof read & mail out

?  TBD

We didn't finish our discussion about what to provide to the college who weren't able to attend - however, we agreed that all colleges should get some kind of information on what took place, stats on attendees, links to the slide-decks and call for recruitment for next year's Workshop. 

Patty will take a stab at first draft of an announcement/page to post on the CCCApply Public Docs space. Send to Crista when complete.

Post a blurb and link to info on the CCCApply Project Site
Possibly send out email via Constant Contact

4.06.18Start 2019 Workshop Planning Immediately - May 2018 Steering Meeting

Stephanie Murguia - Chair

  • Patricia Donohue - make sure Stephanie has all information added to agenda template
May 2
  • Add a recurring agenda item to every meeting starting May 2 2018
  • Call for 2019 Workshop Host College - Need to get the word out ASAP
  • Mention at the CACCRAO conference - need a host college
  • recruit volunteers from the field to help plan next year's event 
  • Review post-Workshop survey, incorporate feedback into planning and report out on feedback during May 2 meeting

Retrospective Feedback Checklist

Item
What worked?
What didn't work so well? Notes

Pre-Workshop Activities

Planning Activities

The fact that this team has done this event for many years was helpful to pulling it together with very short time (3 months)

START EARLIER NEXT YEAR!!!  

Need to have host college confirmed by end of September 2018?  ASAP

On-site Activities

Efren worked.  That's what worked. Because of Efren's enthusiasm and expertise, we were able to pull off this event with very little time to plan.  


We didn't find OCC until December 2017.  Less than 3 months for all planning. 

Need to have our Site confirmed early so we can map out the lay-of-the-land and have more planning time for:

Sessions location

Proximity of sessions to Food and bathrooms and general session, etc.

Time to plan the Computer Lab

Time to plan TECHNOLOGICAL NEEDS - such as the Zoom links 

Registration

What worked?

What didn't work so well?

Online Registration

Everything.  Constant Contact is made for this type of event planning.  Don't change CC.

Final Constant Contact Reg Number:  287

Per Cindy McCartney, feedback for 2019:

Designate ONE person to handle Registration (online counts, late reg, cancellations, etc.). Too many hands in the pie is not working. 

Suggestion:  Marissa from Logistics. Since Logistics manages the final Catering order, they need to have a constant handle on reg counts, cancellations, etc. 


Actual Attendee Counts

Per Cindy via email 4/07/18:
59 badges were not collected at the event

< Cindy Mc was not able to attend the meeting > 
Actual attendees (left over badges?) - 
Number of write-ins (walk-in registration)  N/A

Now that we know how many badges weren't picked up: 

287 - final registration number
59  - no shows (approximately)
228 - Total Attendees (approximately)

79.5% attendance vs. registration count
21.5% attrition rate (this is right in-line with previous years)
0.7944250871
 21.5% Attrition

Feedback per Rick - All positive on the reg process

Communications

General Communications

Sandoval's team will once again manage the communication for the Workshop and the Constant Contact Registration process and Landing page.  

Here's a link to the ongoing Email Campaign schedule

What worked?

We have everything we need to make this successful - we just need info earlier

What did not work?

Need to get started earlier 

Should be an agenda item at every Steering meeting after roll call - Workshop Committee

Need commitment from college for next year's college (NorCal) - at May meeting

Need to find time at the CACCRAO schedule - general announcement!  EARLY!

Are CCCApply & eTran going to be together again next year (explore feedback from the survey)

Email Campaigns

Great.Need more information earlier - to generate excitement

Website Marketing

Great. Need to start earlier so not rushing at the last minute.

Brochure

Latest version - after edits 3/9/18 V.3

Great.  Good format. It's working. Stick with it.Need to start earlier.  the sooner the content (sessions) and theme and tracks are confirmed, the sooner they can begin the brochure.

Meals & Hospitality

What worked?

What didn't work?

General Food & Beverage

Good food overall.  

MORE WATER!!!  wha wha wha

Feedback was that 

Breakfast

Good feedback. We'll see what folks say in the survey.
Lunch

/wiki/spaces/PD/pages/353009938

Beverages & Snacks
MORE WATER!!!

Facilities & On-Site Operations

Location & Parking

excellent parking - great location

(I'd like 

Good location

easy to get to (proximity to airport)

hotels - great

Nothing

Feedback from Efren:  the host college does have to kick-in some expense and that needs to be understood.  Tables, chairs, signage, balloons, volunteers, (total expense = comes out of the A&R budget!  $2500 (not including the beautiful orange jackets, but did include the dinner)

Efren chose to have lunch outside (which required tables & chairs being rented, awnings, 

Overall Lay of the Land

Most people loved the layout - the Horticulture Gardens was BEAUTIFUL and a delightful lunch experienceSome feedback on the spread of the MBCC rooms and the main rooms 

Excellent pre-event map with arrows to the Registration station and session rooms. 

We should definitely put these together each year, they are very helpful. 



Signage

CCCApply Workshop signs.pdf

Signage was very well done and feedback was there was plenty of it.  
Disabled Persons TransportationEfren had golf carts available to help transport any ADA needs, but not sure if people knew or took advantage of it.  


Rooms & Setup Locations



Dining Area 

Wonderful to sit outside and the Horticulture Gardens was lovely.  


Registration Station

Perfectly stationed.  

Sponsors Area


We need to survey the Sponsors on the details of their setup.  Outside may not have been their ideal setup.  

General Sessions



Breakout Rooms



Computer Lab



Technology Equipment & Setup



Tables, Chairs & Equipment



Sessions & Schedule


What Worked?

What didn't work so well?

General Sessions

3/03/18:  Patty finished the Schedule,
Sessions & Presenters, and main Workshop Dashboard. 

All presenters attended!

Still get good turnout and feedback for one-day workshop

Add to Survey: Did this work out as a one-day event (eTran & CCCApply) and what topics 


Always running behind on getting content (sessions) 

All presenters need to be armed to answer general questions about Steering 

Way to collect questions (some way to give feedback) link from the get-go to enter questions (before and after workshop)

Alot of colleges and especially A&R staff don't have ancillary funds for events (have to be very selective to what events they go to). No budget. 

Need more Q&A time - sharing information 

Sessions & Tracks

Overall - Good group of sessions

What didn't work so well?

Way to address and follow-up on questions from attendees

Way to vent if need to - and get answers (get that data and bring to the presenters)

Need to have an Annual Update (CCCApply Year in Review) at each workshop

MyPath Session

Very well attended 

People were very interested in MyPath (9 or 11 colleges interested in coming onboard)

eTran Session

Per Mitch - want to get back to having their own workshop next year
Saw the benefit of being in our group - good questions, good feedback

Well attended and feedback to overlap again


Report Center Session

47 people in the session!

Doing the Advanced instead of the both 

Hand-outs for beginners.
Follow-up to all attendees (and the field in general) and offer more training!

Post hand-outs and Slide desk on Wiki

Feedback - heard want more sessions!  

Since colleges have unique needs and staffing, Merrie had sign up sheet to find out who needs more training 

We should schedule MORE RC trainings throughout the year 

Computer Lab

Data Security Session75-80 peopleAdd to survey - if they have questions or want to contact the security team or be contacted with them
Administrator




Presenters & Speakers


Here are the Speakers and presenters e-mails: Updated by Rick 3.6.18

Anna Salazar, Dean of Enrollment Services, East LA College - salazaal@elac.edu
Ben Baird - bbaird@californiacolleges.edu
Bryan Dickason - bdickason@cccco.edu 
Cindy Gonzalez - IT Director, Los Rios CCD - gonzalc@losrios.edu
Kelly C. Kilbykelly.kilby@hobsons.com
Mark Cohen - mcohen@ccctechcenter.org
Mitch Leahy - mleahy@santarosa.edu
Stephanie Murguia -  smurguia@cerritos.edu 
Michael Quiaoit - mquiaoit@cccco.edu
Omid Pourzanjani - opourzanjani@cccco.edu
Olivia Alvarado, IT Director, Los Angeles CCD - alvarao@email.laccd.edu







Presentations & Slide Decks

Session Hand-outs & Signage

Volunteers & On-site Support



Orange Coast College Volunteers



Sponsors



Sponsor Invitations & Registration

Sponsor LogosRick Snodgrass (Unlicensed)

2018 SPONSORS



Please join us in thanking our 2018 Sponsors!

                             

Hobson's Starfish Logo

Sponsor Shipping Materials


Sponsor Raffle & Donations



Raffle

Prizes / Donations



Post-Workshop Activities



Surveys
  • Survey - Retrospective

Travel Reimbursement 

For presenters, speakers and employee volunteers that require travel reimbursement, please see the form templates below. For more information, visit "Travel Reimbursement Forms" on CCCApply 

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