Schedule
OpenCCC Maintenance Release 2.5.0 deploys:
To pilot environment: December 12, 2024
To production: TBD
No database or data delivery changes were made in this release.
On This Page
Release Summary
Helpdesk Enhancements & Bug Fixes
Several backend enhancements and bug fixes were made to the OpenCCC Helpdesk system used by the College Support Services team to troubleshoot escalated student and staff support issues. All of these changes pertain to our internal Helpdesk UI or backend systems. For security purposes, internal admin and backend enhancements are not itemized here.
OpenCCC Bug Fixes
Several backend bugs and other system issues were fixed across the OpenCCC account recovery system. For security purposes, internal issues are not itemized here.
Our Commitment to Prioritizing Fraud Prevention Efforts
The CCCTC is committed to identifying and mitigating application and financial aid fraud across all Student Success Suite systemwide technology applications, including OpenCCC, MyPath, and CCCApply. For security reasons, all fraud prevention activities and development are never shared publicly outside of the CCCTC Private Fraud/Spam Support Group.
Authorized CCC staff may request access to the private fraud/spam support group by sending an email request to CCCTC Staff Support at staffsupportccctc@openccc.zendesk.com.
Data Access & Delivery
No data access or data delivery changes were made in this release. The information below provides general information about CCCApply data access and delivery.
Superglue for Apply
As new features and functionality are developed for CCCApply and other systemwide technology applications, it may be necessary for colleges to upgrade their existing Superglue College Adaptor schema to the latest version. For information about the Superglue College Adaptor and your current schema version, please contact your College Experience Manager at Enabling Services for assistance.
Data Warehouse Access
All CCCApply and Student Success Suite data fields are ultimately stored in the CCC Data Warehouse which can be accessed directly via the Data Warehouse Direct Access Connection service and/or, for authorized admins and staff, through the Data Warehouse Report Server.
Need Help? Colleges can reach CCCTC Staff Support at staffsupportccctc@openccc.zendesk.com for assistance.
Documentation
No data element changes were made in this release. The latest OpenCCC and CCCApply Data Dictionaries and User Guides are posted in the CCCApply Public Documentation space.Documentation Sites