Where do I find a list of all the approved change requests being implemented in the 2016 Annual Update on March 31, 2016?
Answer: Click
here to see a list of all the approved change requests for 2016. Expand the link and click on the hyperlinks in the table to see the detailed change specifications for each implemented request.
Where can I find a list of all the new data fields being added to the OpenCCCApply Applications in the 2016 Annual Update release?
Answer: Click here to see a list of
all the new data fields being added to the CCCApply applications in the 2016 Update. Expand the link to see the new data fields broken out by application.
How do we add new data fields to our existing download file? Do we have to update the Download Client Jar File first?
Answer: In order to add new data fields to your existing download files, you must first update to the
latest Download Client Jar File, which is located adjacent to the
Download Client User Guide, which contains step by step instructions for updating the Jar file and adding the new data fields. After the jar file is updated, then modify your download files with any new data fields you plan to add to your downloads.
If a new data field is added to the OpenCCC Account, such as the new Preferred Name fields, do I have to update all three Download XML files separately?
Answer: Yes. The data fields within the OpenCCC Account system are separate from the Standard, BOG and International Applications, but they are included in each download file via the Download Format XML for each application. In other words, each of your Application Download files will include a copy of the data fields that appear in the OpenCCC Account in order to identify the student's personal information and CCCID with each new submitted application. For each new data field added to the OpenCCC Account, first update the D
ownload Client Jar File, then modify each Application Download Format XML file to include the new data field(s).
Where can I find a list of all the Logic changes being made to the Standard Application in the 2016 Annual Update release?
Answer: Click here to see a list of
all changes being made to the CCCApply residency algorithm in the Standard Application. Other logic changes being made within specific fields are specified in each change specification in the Approved Change Requests table.
How do I test the changes to the download file after we update the Jar file and modify our Download File XML?
Answer: After you update to the latest version of the Download Client Jar File and modify each application Download File XML with new or changed data fields, you should first test the changes in the PILOT environment. Modify your Download Job File XML to point to the Pilot download servers. Each application has a PILOT download URL attribute:
Download URL Attribute for PIILOT Standard Application: https://pilot.admin.openccc.net:8443/ccctransfer
Download URL Attribute for PIILOT BOG Application: https://pilot.admin.openccc.net:8443/ccctransferbog
Download URL Attribute for PIILOT International Application: https://pilot.admin.openccc.net:8443/ccctransferintl
NOTE: These URLs should only used by your IT staff for setting up, updating and/or testing your automated download files in the PILOT environment.
How do I get to the PILOT Administrator?
Answer:
Each college has a unique URL to the PILOT Administrator. It’s based on your college/district IdP configuration. The PILOT Administrator is used for testing settings configurations and adding new data fields to your applications.Since your college is already setup on the Standard Application, ask your Admissions or IT Director to provide you with a copy of your college PILOT Administrator URL. The Tech Center does not provide these URLs, they are unique to your college network configuration. Login with your User Account which authenticates you to access your college settings and data (MIS code)
How do I get to the PILOT Report Center?
Answer: Each college has a unique URL to the PILOT Report Center. It’s based on your college/district IdP configuration. The PILOT Report Center is used for looking up submitted applications, creating ad hoc reports, running Public reports, and doing research on student data.NOTE: The PILOT Report Center and Administrator have different URLs. The Report Center is not contained within the Administrator.
Since your college is already setup on the Standard Application, ask your Admissions or IT Director to provide you with a copy of your college PILOT Report Center URL. The Tech Center does not provide these URLs, they are unique to your college network configuration. Login with your User Account which authenticates you to access your college settings and data (MIS code)
Where do I submit a request for technical support?
Answer: Colleges should submit requests for technical support in the new CCC College Support Site: www.ccctechnology.info. All support issues, access incidents, change requests, questions, ideas, and/or request for work-arounds should be posted on the new community-based support site, which is monitored by CCC Tech Center support reps Monday - Friday, 7:00AM - 4:00PM PST. Issues that require Tier 2 support services will be moved to the CCCApply Zendesk Issue Tracking System and support will work directly with college staff to resolve issues.
NOTE: To post a request for support, visit www.ccctechnology.info and "Register" for an account today. Once registered, navigate to the CCCApply System Alerts category and click "Follow" from the category home page, which provides RSS feed alerts directly to your email account. Please ensure that you configure your email Inbox to accept emails from Get Satisfaction and CCCTechnology.info.
Where do I submit a change request to the CCCApply Standard Application?
Answer: Change requests to the OpenCCCApply applications can be submitted via the CCC College Support Site:
www.ccctechnology.info. Change requests should be tagged as "Ideas" and include the words "Change Request" in the title of the post. All change requests will be reviewed and triaged before being submitted to the CCCApply Steering Committee for approval. Triage stage includes preliminary review by the Product Manager, who oversees the change management process to ensure that requests meet the criteria for Steering Committee review. Criteria includes: 1) Has this request been submitted in the past and declined or deferred by the committee? 2) Does the change request benefit all colleges across the system or represent a state or federal compliance mandate? 3) Can the request be resolved via a known work-around or supplemental question or rule while awaiting Steering approval? For more information on the CCCApply Change Management process, please see the
Steering Committee page on the CCCApply Project Site.
Where do I submit a change request to the BOG Application?
Where do I submit a change request to the International Application?
Where can I find a detailed breakdown of the Residency Algorithm in the Standard Application?
Where can I find a list of all the VISA Types in the Standard and International Applications?
Where can I find a list of all the Integrity Flags in the Standard Application?
Where do I find a list of all the data fields in the Standard Application?
Where do I find a list of all the data fields in the BOG Application?
Where do I find a list of all the data fields in the new International Application?
Where should I report a bug identified in the new International Application?
Who do I contact to schedule Report Center Training for my college staff?
Who do I contact to set up my college branded Title IX survey?
Where can I find a list of all the School CDS and CEEB Codes?
Where do I submit a change to a High School or College CDS or CEEB code?
How do I get to my college branded version of the Standard Application on the PILOT site?
Each college has a unique college-branded URL to their PILOT Standard Application. It is based on your MIS code.
https://pilot.opencccapply.net/gateway/cccMisCode=XXX
Replace the "XXX" with your college MIS code.
How do I get to my college branded version of the new CCCApply International Application on the PILOT site?
Each college has a unique college-branded URL to the Pilot International Application. It’s based on your MIS code.
https://pilot.intl.opencccapply.net/gateway/intl?cccMisCode=XXX
Replace the XXX with your college MIS code.
How do I get to the PILOT Administrator?
Each college has a unique URL to the PILOT Administrator. It’s based on your college/district IdP configuration. The PILOT Administrator is used for testing settings configurations and adding new data fields to your applications.
Since your college is already setup on the Standard Application, ask your Admissions or IT Director to provide you with a copy of your college PILOT Administrator URL. The Tech Center does not provide these URLs, they are unique to your college network configuration.
Login with your User Account which authenticates you to access your college settings and data (MIS code)
How do I get to the PILOT Report Center?
Each college has a unique URL to the PILOT Report Center. It’s based on your college/district IdP configuration. The PILOT Report Center is used for looking up submitted applications, creating ad hoc reports, running Public reports, and doing research on student data.
NOTE: The PILOT Report Center and Administrator have different URLs. The Report Center is not contained within the Administrator.
Since your college is already setup on the Standard Application, ask your Admissions or IT Director to provide you with a copy of your college PILOT Report Center URL. The Tech Center does not provide these URLs, they are unique to your college network configuration.
Login with your User Account which authenticates you to access your college settings and data (MIS code)