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This User Acceptance Testing (UAT) Guide is designed to help colleges understand the user interface and back-end changes made to CCCApply Standard Application in the v.6.4.0 version release (Pilot environment release 2.19.19, and Production release 3.16.19) and provide acceptance criteria to support college implementation of those changes.

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  • Santa Rosa College
  • Bakersfield College (Conflict due to health issue)
  • Cerritos College
  • Sierra College



Minimum Participation Requirements

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The user acceptance testing (UAT) plan, process and objectives for the CCCApply Release 6.4.0 Pilot are listed below. 

  • UAT Objectives & Success Criteria
  • Required Documentation 
  • Getting to the Pilot Application 
  • Pilot UAT Steps
  • Data Fields & Downloads
  • Admin Configuration 
  • Reports
  • Feedback & Support Processes

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#UAT ObjectivesSuccess Criteria College UAT Results 
1

Ensure college admissions and support services staff have all release notes, change specifications, and project implementation materials needed to update existing business operations and support services processes, data reporting requirements, and outreach activities based on the new user interface changes - if applicable (optional).

USER INTERFACE ENHANCEMENTS

CCCApply Redesign Project Objective: Implement changes and enhancements to the user interface to "shorten & simplify" the application process" to meet the requirements in AB 3101 


  • College admission and support staff have bookmarked the CCCApply 6.4.0 release notes
  • including the detailed Release 3 User Interface changes deployed as part of the CCCApply Redesign Project
  • College staff have bookmarked the CCCApply Redesign Project Dashboard and reviewed the Release 3 specific user interface changes

  • College staff confirm that the user interface change implemented on the Education page will decrease the "completion time" for 50% of applicants - based on statistical data from 2018: 50% of submitted applications in 2018 indicate that the applicant selected the response option, "First time in college, after leaving high school" from the College Enrollment data field <enroll_status>

2

Ensure college IT and support staff have all the release notes, data and technical specifications, updated user guides, and implementation information needed to implement fixes and solutions to data fields, downloads, and user interface bugs (as needed); and replace temporary workarounds in place with viable functionality and code fixes - which have been preventing efficient business operations, data reporting, and admin/utilities functionality.

BUG FIXES & iSSUE SOLUTIONS
Replace workarounds with bug fixes technical updates, service incidents, error monitoring and other priority support issues  required to ensure CCCApply admin & reporting tools are functioning efficiently for colleges and end-users.


Confirmed with colleges who reported the bugs that we have fixed those bugs and have no further need for the workarounds.

Colleges:  

Coastline College

Sanat Rosa College

Sierra College


3

Ensure college admissions and IT staff have ability to perform admin configuration and reporting activities with new data fields and values from 6.4.0 and previous releases in the Administrator and Report center.  

MAINTAIN ADMIN & REPORTING TOOLS
Maintenance, support and database upgrades required to ensure CCCApply admin & reporting tools are updated with new and changed data fields and bug fixes to ensure viability of CCCApply admin functionality 

  • College admission staff have created a new email Rule and Message in the CCCApply Administrator based on the new Race & Ethnicity Full data field <race_ethnic_full> (v.6.3.0) 
  • College admission staff have run the Standard Application Full Application Report that includes the Spam Filter data fields (v.6.2.0), and the Race & Ethnicity Full field (v.6.3.0):
    • Fraud Score <fraud_score>
    • Race & Ethnicity Full <race_ethnic_full>
  • College IT staff have updated Format Definition XML file(s) with new data fields and format changes, and replaced the Download Client Jar with latest version.

Colleges have confirmed that the new and previous release fields (Race & Ethnicity, Spam fields, etc.) now appear on the Full Application Report and are displaying correct results.

Colleges confirmed:

Santa Rosa College

Sierra College



Info
It is recommended that colleges update their CCCApply Download Client Jar file to the latest version for every pilot and production environment releases. Find the latest version here: CCCApply User Guides > Download Client Jar File.

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Getting to the Pilot Environment

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STEPS TO TEST CHANGES: The outline below walks you through steps to conduct user acceptance testing of the changes deployed in release 6.4.0.
EXPECTED RESULTS: To help confirm changes meet the proposed success criteria for the UAT objectives.

  1. Using a new Chrome browser window, navigate to your college (MIS code-specific) version of the Pilot CCCApply application 
  2. Sign in to CCCApply My Applications page and start a new CCCApply Standard application
    1. From OpenCCC Sign-in page:
      1. If you have a Pilot OpenCCC test account, click "Sign In"; land in your My Applications page, and click on "Start a New Application" to reach Enrollment page.
      2. If you don't have a Pilot OpenCCC test account, click on "Create an Account"; complete process to create a new account; and auto-direct to the Enrollment page. 

  3. On the Enrollment page, complete all required fields and continue to the Account Information/Mailing page:
    1. Select a Term
    2. Select an Education Goal
    3. Select a Major Category
    4. Select an Intended Major/Program of Study
  4. On the Account Information/Mailing page, complete all required fields and continue to the Education page. 
    1. Review OpenCCC Account Information section and make any edits or changes as needed;
    2. Confirm that "My Current Mailing Address is the same as my Permanent Address" checkbox response is accurate; if needed, update current mailing address

      .
  5. UAT Activity: Education Page Changes
    Review the user interface changes implemented on the Education page;
    Test the new skip logic functionality added to the College Enrollment status field;
     
    SUCCESS CRITERIA: "Time to completion" of the Education page is shortened by some degree for 50% of applicants who were required to complete the Education page (based on the percentage of applicants who selected the response option, "First time in college, after leaving high school" from the College Enrollment status response options in 2018. <enroll_status> = 49.98%

    1. Change Implemented: Two sections of college education questions are now hidden for all users (do not display) by default when users land on the Education page
      1. The College Education Level section is hidden from display from all users by default 
      2. The Colleges/Universities Attended section is hidden from display from all users by default

    2. Change Implemented: Skip logic validation was added to the College Enrollment Status field <enroll_status> to Hide/Show college sections based on College Enrollment Status response option.
      1. From the College Enrollment Status field, test the four response options to confirm logic behavior:
        1. Select the following response from menu: "1 = First time in college, after leaving high school"
          1. New expected results:
            1. Both college sections remain hidden
            2.  College Education Level <higher_edu_level> field defaults to "Null" in download file
            3. Colleges/Universities Attended count <college_count> field defaults to "0" in download fileSele
        2. Select any response option other than "1 = First time in college, after leaving high school."
          1. New expected results:
            1. Both college sections DISPLAY to user
              1. College Education Level question displays to the user, with current field logic and conditions requirements
              2. Colleges/Universities Attended question displays to the user, with current field logic and conditions requirements
                1. All conditions for Colleges1-5 questions and data field logic and validation persists
    3. Complete all remaining required questions on the Education page and click "Continue" to go to Citizenship & Military page.
  6. On the Citizenship & Military page, complete all required questions and continue to the Residency page.

  7. UAT Activity: Residency Page Changes
    Review the new layout format of the Residency page;
    Review the user interface change to hide the first three Special Residency questions from display to all users by default; 
    Review the new format of the Out-of-State Activities section with new optional checkbox response format;
    Test the new skip logic functionality added to the new Out-of-State Activities question
     
    SUCCESS CRITERIA"Time to completion" of the Residency page is shortened by some degree for 75-98% of applicants who were required to complete the Residency page (based on the percentage of applicants who selected one or more Out-of-State Activities on the Residency page in 2018. (1.2%)
      

    1. Change Implemented:  A new layout for the Residency page displays to all users. The Special Residency section has been moved to the bottom of the page, below the Out-of-State Activities section. 
    2. Change Implemented: The first three questions at the top of the Special Residency section have been hidden for all users by default;
    3. Change Implemented: The Out-of-State Activities section has been reformatted from four (4) separate Yes/No radio button questions, which conditional  (currently questions have been reform
    4.  otherwise keep the sections hidden and default value to Null. 
  8.  
    1. Complete the Needs & Interests page (optional)
    2. Complete the Demographic Information page (optional)

  9. Complete all remaining required portions of the application and submit the application 
    1. Review your application responses on the Submission page (optional)
    2. Complete the Consent to Release Information checkboxes (required)
    3. Complete the Submission requirements (required)
    4. After submission, note the application's Confirmation number (App_id) and your CCCID.

  10. Review the confirmation screen and note your confirmation number for reference. Click "Continue" to move to the Satisfaction Survey / Special Links & Opportunities Page
  11. Navigate to Student Satisfaction Survey and complete the survey (optional)
  12. Continue down the page and review the Special Links & Opportunities for your application
  13. Click "Finish & Sign-Out" or if MyPath college, click "Finish and continue to MyPath" (confirm)

  14. Review table of user interface changes affected by th
  15. Review table of new and changed data field values affected by these user interface changes, detailed above.
    1. Review CCCApply Standard Application Pilot download files
      1. Add the new data fields to your existing Standard Application Format Definition XML file for the Pilot environment:
        1. Identify all Null values that will now appear on the download file and in reporting
        2. Identify all  blank  < > 
      2. Note all specified data field changes (new values, formats, logic, etc.) as specified in the Change Log of the CCCApply Standard Application Data Dictionary v.2019.1 
      3. Review data dictionary specification information for these fields
      4. For help updating your Format Definition file, see the CCCApply Download Client User Guide

  16. Update your existing Download Client Jar File with new version (v.6.4.0 for Pilot release)
    1. Find and replace the "transfer-client.jar" file in your CCCApply Download Client with the latest version for this release (v.6.4.0).
      1. NOTE: The 'transfer-client.jar" file has the same as the download client jar file 
      2. Refer to the latest version of the Download Client User Guide v.2019.1
      3. Refer to the Download Client User Guide for instructions on replacing and running the Jar file for each application in each environment (Pilot and Production).
    2. Run a test download Job in the Pilot environment.

  17. Optional Admin Configuration Changes for Non-Credit Application 
    1. Navigate to the Pilot CCC Administrator (CAP) and login using existing user account credentials
    2. Select "CCCApply Administrator" from the Applications menu on the homepage
    3. From the CCCApply Administrator home page, select "CCCApply" from the Applications menu 
    4. Select your college from the College selection menu bar
    5. Select "Messages" from the Modules menu bar
      1. Click on Add new Message and create a custom Message using the new CCCApply Non-Credit Status field <non_credit>
      2. Save Message
    6. Select "Rules" from the Modules menu bar
      1. Click on Add New Rule button and create a custom rule using the new <non_credit> = True field in the code editor
      2. Reference the new Message created in the Messages module that includes the new non-credit status merge field
    7. Select the Majors module from the Modules menu bar
      1. Click on Add New Major button and complete a new test Major, populating the following fields:
        1. Major Code
        2. Major Name
        3. Major Start Date
        4. Major End Date (or select No End Date)
        5. Major Category = create new category called "Non-Credit Programs" and enable the tag for this new Major
        6. Save New Major
      2. From the Majors Summary Table, select a test major row and click "Edit Major"
        1. In the Major Category field, add "Non-Credit Programs" for this test major
        2. Repeat the process for 1-3 addition test Majors 
    8. Repeat steps 1 - 4 - start a new Non-Credit application and navigate to the Enrollment page
      1. Complete the Term field
      2. Select an Education Goal
      3. In the Major Category menu, confirm that "Non-Credit Programs" is a category in the list, and select that category
      4. In the Intended Major/Program of Student field menu, confirm that only the majors tagged with the Non-Credit Program tag are displaying in the Major Category filter/menu
        1. Select one of the majors tagged as a Non-Credit Programs  
  18. Ensure the new Non-Credit Application data fields are appearing as reportable fields in the CCC Report Center
    1. Navigate to the CCC Report Center and login with your existing Pilot user account
    2. Navigate to "Create New Ad Hoc View" from the main menu on the homepage
    3. running reports Status Flag is running reports


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Changes to the User Interface

The following changes to the Standard Application user interface are implemented to the v.6.4.0 pilot release for testing.

Page / Section
Description
Current UI State
New Revised UI State
Notes to Colleges
Residency

Revise the layout of the Residency page  

Reorder the questions and sections on the Residency Page for all users

  • Switch the positions of the Special Residency Categories section and the Out-Of-State Activities section.

Currently the layout of the Residency page places the Special Residency section in the middle between the California Residence and the Out-of-State Activities sections. This layout prohibits the ability to implement skip logic to streamline the experience for CA residents.

The new order of sections/questions on the Residency page is:

  1. California Residence section (no changes to questions, fields, or logic)
  2. Out-of-State Activities section 
  3. Special Residency section - with specific questions hidden by default.  


This is a layout change and there are no changes required by the college 

  1. (with added skip logic to only Show specific Special Residency questions based on the user's Out-of-State activities and the most recent year is within 2 years of the RDD.
Residency 

Hide three questions in the Special Residency section by default for all users

  • Public School Employee 
  • State College Employee 
  • Seasonal Agricultural Worker 

Add logic to Show the three questions as a group if user selects one or more Out-of-State activities and the most recent year is within 2 years of the RDD.

Currently, all Special Residency questions display to all users in Yes/No radio button format and a response to each question is required.

The Special Residency section now only displays the Homeless Youth Status and Foster Youth Status questions to all users with all existing validation and logic in place. 

If user selects (checks) one or more of the "Out-of-State Activities" with the most recent year of activity is within 2 years of the RDD, then the three hidden special residency questions will display as a group and responses will be required.


Note: The Homeless Youth and the Foster Youth questions ALWAYS display and each requires a response by all users.


College needs to be aware that this field will now allow a null

Note:  In 2018, only 1% of all applicants responded Yes to this question.

Residency

Revise the "Out of State Activities" Section by combining four separate, required questions into one optional question with skip logic to shorten the Special Residency section


Combine the four current "Out-of-State Activity" questions into ONE new question, and change the format of the response options from required, Yes/No radio buttons and set the default to "No".

Currently, the "Out-of-State Activities" section consists of four separate, required, Yes/No questions with conditional "Year" fields that appear if the user answers Yes to any of the specific questions.

The new "Out-of-State Activities" section now contains one question (onscreen text) with four optional checkbox response options (the original four OOS questions, revised).  

"As of <RDD minus 2 years>, have you engaged in any of the following activities? Check each activity that applies."

[checkbox]  I paid taxes outside of California

[checkbox]  I registered to vote outside of California

[checkbox]  I declared residency at a college or university outside of California

[checkbox]  I filed for a lawsuit or divorce outside of California

All existing data fields would persist (no change to data output, downloads, etc.)

There is no change to the text, conditions, logic or data fields for the four, corresponding Out-of-State Activity Year fields section/questions. 

The four Out-of-State Activities questions/fields are now optional (responses are no longer required by default) and the data fields will now accept Null or blank. 


Education

Hide the College Education Level and the Colleges/Universities Attended questions on the Education page by default for all users


The College Enrollment Status question to only show college sections if the user is NOT a first-time in college after leaving high school


Currently, the College Education Level section and the Colleges/Universities Attended sections are required questions/sections that appear to all users on the Education page, even for students who have never attended college in the past. 

The College Education Status and Colleges/Universities Attended sections/questions will not display on the Education page unless the user indicates they have attended one or more colleges in the past.  

If the user selects "first-time in college after leaving high school" option in the College Enrollment Status question, do not show college questions and default field value to Null. 



New & Changed Data Fields

The table below provides an overview of the new and/or changed data fields being deployed in the CCCApply 6.4.0 release (Standard Application and "Glue for Standard Apply" Only).

See these data specification changes in the CCCApply Standard Application Data Dictionary V.2019.1 in the CCCApply Data Dictionaries  space.


Description

Data Element

TypeValue / Response Options

Format / Length

Allows NullRequired

Notes

Declared Residency Outside California for Taxes<ca_outside_tax>

Default values = False / Null 

Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesNo

IF the question is displayed:

  • IF checkbox is NOT empty, value = True
  • IF checkbox IS EMPTY, then value = False

IF question is hidden:

  • Set value = Null

NOTE: IF hidden, such as in the Non-Credit application, then default to NULL

For a standard application, it will default to False, unless the user checks the checkbox.

Declared Residency at a College Outside California<ca_outside_college>

Default values = False / Null 

Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesNoSame as Above.
Registered to Vote Outside California<ca_outside_voted>

Default values = False / Null 

Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesNoSame as Above.
Lawsuit Filed Outside California<ca_outside_lawsuit>

Default values = False / Null 

Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesNoSame as Above.
Public School Employee

<ca_school_employee>

Default value = Null

Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesRequired response
If appears onscreen

State College Employee<ca_college_employee>

Default value = Null


Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesRequired response
If appears onscreen

Seasonal Agricultural Worker

<ca_seasonal_ag>


Default value = Null

Values = True / False / Null

1 = True

0 = False

Null

Boolean, 1YesRequired response If appears onscreen

College Adaptor (SuperGlue) Data Element

For SuperGlue colleges, the new Race & Ethnicity Full data  element is called "raceEthnicFull".


Description

Data Field

Format / Length

Required

Notes

Race Ethnicity Full

<raceEthnicFull> 

CSV delimited

Maximum Expected Width:  805 characters (201 * 3 character long values + 200 commas + 2 surrounding quote marks for CSV delimiting in the output format)

No

See the CCCApply Standard Application Data Dictionary v.2019.1 for the data element specification table.



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Update the Production Download Client Jar File

To update your Download Client Transfer file for the Production environment, the process is the same as the Pilot environment update. The same jar file is used for both environment. 

In your installed Production Download Client directory, replace the following files:

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During a CCCApply pilot release (30 days between pilot release and production release), colleges are encouraged to follow the response processes below to report system issues and bugs (S1 and S2) as well as non-critical bugs, change requests, and other general feedback (S3, S4) using the processes below.


Severity Levels

S1 - Application / service is unavailable.  

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