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The authoritative source for |
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official |
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names & |
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descriptions of each CCCTC product & service. |
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Tip |
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Last Update: 02 February 2021 |
Contents
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The CCCTC Products & Services Definitions document is a living document representing the current-state of each product & service developed and delivered by the CCC Technology Center, unless otherwise noted
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. Required updates will be referred to the document owner for inclusion and approved by the CCCTC Executive Director, Jennifer Coleman.
Note |
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This document is reviewed before each major product release to ensure it continues to reflect current and accurate information. |
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Change Notification: CCCTC employees and contract staff will be notified by email of all confirmed changes upon approval by the CCCTC Executive Director.
Products & Services Definitions
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Products & Services Definitions
The table below contains the following product information:
Official Product Name
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Product Owner / Manager
Brief Product Description / Overview
Basic Prerequisites
Responsibilities for
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Adoption/
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Responsibilities for Implementation Configuration and Ongoing Success
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Implementation
Contract Requirements
Student Success Suite
The Student Success Suite is a collection of student-facing products developed by the CCC Technology Center, including OpenCCC, CCC MyPath, and
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CCCApply admission & financial aid applications.
Product Name | Product Owner / Manager | Product Description / Overview | Prerequisites | Adoption & Implementation | Definition of “Live” Status |
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Contract Requirements | ||||||
Career Coach | Mike Caruso / Jane Linder |
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| Considered "Live" once students start accessing the system | N/A (via MyPath) |
CCCApply Standard Application | Mike Caruso / Jane Linder | CCCApply Application for Admission
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| Considered "Live" once students start accessing the system | Signed IPA Addendum B - Applies to the full |
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CCCApply suite (Note: Each product is adopted separately) | ||||||
CCCApply Noncredit Application | Mike Caruso / Jane Linder | A streamline custom workflow of required questions within the Standard admission application designed for users enrolling exclusively in noncredit courses.
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| Considered "Live" once students start accessing the system | Signed IPA Addendum E - Applies to the full Apply suite |
CCCApply International Application | Mike Caruso / Jane Linder | The online application for admission to the California Community Colleges for international (non-domestic) students.
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Considered "Live" once students start accessing the system | Signed IPA Addendum E - Applies to the full |
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CCCApply suite (Note: Each product is adopted separately) |
California Colleges Promise Grant Application (Formerly known as the |
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Board of Governors (BOG) Fee Waiver Application) | Mike Caruso / Jane Linder |
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| Considered "Live" once students start accessing the system | Signed IPA Addendum D - Applies to the full |
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CCCApply suite (Note: Each product is adopted separately) | ||||||
CCC MyPath | Mike Caruso / Jane Linder | The Guided Pathways onboarding system for student matriculation
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| Considered "Live" once students start accessing the system | Signed MyPath IPA Addendum F
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CCCApply Report Center | Mike Caruso / Jane Linder |
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The CCCApply Report Center is a branded instance of TIBCO/Jaspersoft business intelligence/reporting |
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software, providing real-time submitted application data - as well as other data sources supporting the Student Success Suite - for colleges & other authorized users of the CCCApply application suite of applications.
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Core Administrator Platform (CAP) Branded Names: CCC Administrator
| Mike Caruso / Jane Linder | The Core Administrator Platform (CAP) |
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provides a centralized |
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System Administrator platform for multiple, integrated |
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CCCTC products and tools. Facilitates IdP authentication, user account management (roles, permissions) and access to integrated Administrator tools, currently:
The CCC Administrator is the branded name for the shared |
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System Administrator |
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that provides a single-point-of-entry |
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(landing page) to central user management services and access to the integrated CCCApply & Canvas administrator tools. The |
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CCCApply Administrator is an integrated central admin configuration tool for the CCCApply applications. The Administrator includes a shared College & District Information section (tables) and three separate admin |
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sections, one for each of the CCCApply applications: Standard/Noncredit, International, and Promise Grant.
The Canvas Administrator is a [NEED]
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| Considered "Live" once students start accessing the system | |||
OpenCCC | Mike Caruso / Jane Linder |
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| Not applicable to colleges | Signed IPA - Included in Joint IPA |
Data & Infrastructure Suite
Warning |
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[ Add short sentence describing new Data & Infrastructure product suite.] |
OpenCCC 2.0 (2022) | TBD | TBD | TBD | TBD |
Infrastructure & Data Suite
The Infrastructure and Data Suite is comprised of products & services that support the the California Community Colleges and the CCC Chancellor's Office.
Product Name | Product Owner / Manager | Product Description / Overview | Prerequisites | Adoption & Implementation | Definition of “Live” Status | Contract Requirements |
CCC Data |
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CCCApply Suite
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OpenCCC
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Lake | John Sills / |
Stores data gathered from CCCTC products & services
A product of the CCC Data platform.
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Sourced through:
SuperGlue, Kinesis and AWS Data Pipeline
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SSO Proxy (need to track integration)
Canvas API key
SuperGlue
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Sign-up: ES / InterVision
Opport.: ES Team
Implementation: ES ICE team supports direct access (OBDC/JDBC) connection setup and testing
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Data Warehouse Report Server
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Mark Cohen
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NEED from Product Team
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Authorized IRPE Users are vetted and must be approved by college or district Vice President or other authority
User account setup and access requires end-user implementation of compliant authentication software to facilitate multi-factor authentication (MFA) login requirements.
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Sign-up: ES CRM / IPM
Opport.: ES Team
Implementation: ES ICE team supports user account setup and basic training
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No formal contract or MOU, but approval for access includes vetting and approval from college/district V. President
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eTranscript California
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Mark Cohen
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Supports the requesting and delivery of electronic transcripts across all of California’s postsecondary systems
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Edexchange (pesc.org)
(Will require SuperGlue-FY18/19)
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Sign-up: CCCTC Sales Team, or Topacio Vargas at XAP
Opport.: CCCTC Sales Team
Implementation: Enabling Services Project Management oversight of XAP and college tasks (for eTranscript 2.0 and beyond)
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(Contract with XAP)
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InCommon Federation
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Amir Kahn
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Provides a trust fabric for higher education, their vendors, and partners to facilitate single sign-on from local campus accounts.
Chancellor’s Office and the CCCTC have put together an agreement for InCommon membership for all California community colleges to be paid centrally
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SSO Proxy
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Sign-up: CCCTC Sales Team
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Opport.: CCCTC Sales Team
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Signed IPA
MOU for InCommon membership
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Multiple Measures Placement Service
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Mike Caruso / Jane Linder
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Facilitates collection of High School transcript data and delivery of AB-705 compliant placement recommendation (Self Reported data from CCCApply, verified data from CCGI or CALPASS)
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SuperGlue
CCCApply
College Adapter v2.5.5 or later
CCCMyPath (future)
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.csv file push to colleges: Dev
Sign-up: CCCTC CRM Team
Opport.: CCCTC CRM Team
Implementation: Enabling Services
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VP of Student Services with collaboration with VP of Instruction
SAML / IdP
(Shibboleth, Ethos, Portal Guard)
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Not a CCCTC product, but necessary to provide IdP (ID’s) within CCCTC Products
Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider and a service provider.
Allows sites to make informed authorization decisions for individual access of protected online resources in a privacy-preserving manner.
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None
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Sign-up: College
Opport.: N/A (college is responsible)
Implementation: College
(Unicon for Shibboleth)
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N/A
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SSO Proxy
(“Authentication”)
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John Sills
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California Community Colleges Single Sign-on Federation (SSO)
“Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy
Provides users single sign-on convenience and privacy protection
Online Service Providers control access to their protected resources.
All CCCTC Products that require Authentication must be configured and connected via SSO Proxy (ex: Canvas, Apply, Starfish, MyPath, Library, etc)
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District level IdP for staff and student accounts (ie. Shibboleth)
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Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure.
Opport.: CRM
Implementation: Enabling Services
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Signed IPA
2018 Canvas IPA requires SSO Proxy
2019 LSP Library integration requires SSO Proxy
SuperGlue
(formerly “Project Glue”)
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John Sills
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Provides a secure, robust framework for data exchange between CCCTC products and colleges
Software component installed locally behind a college’s firewall to facilitate data exchange between CCCTC projects and college’s Student Information Systems (SIS)
Enables disparate SISs to communicate in a standardized way through a cloud service
Master Data Management (YOUnite)
Provides a single point of reference for what systems are considered “systems of record” for specified data elements and data exchange interactions. Keeps college data synced with CCCTC centralized applications
Facilitates data exchange between colleges and Chancellor’s Office
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SSO Proxy supplied CCCID as required by product
Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure.
Opport.: CCCTC Sales Team, CRM’s
Add on Feature Sales: Sales/CRM’s/ES
Implementation: Enabling Services
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Signed IPA Addendum C
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Unlimited SSL Certificates
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Amir Kahn
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Available for no charge as part of InCommon Membership
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None
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Sign-up: CCCTC Sales Team
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Opport.: CCCTC Sales Team
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Signed MOU for InCommon membership
NOTES:
“Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy solution
“Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights driven activities within an area of the system or software via the Core Administration Platform (CAP) once released in summer 2018.
Vendor / External Products & Services
Warning |
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[ Add short sentence describing vendor/external products & services.] |
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Product
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Product Owner/Manager
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Product Overview
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Prerequisites
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Adoption & Implementation
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Contract Requirements
Canvas
(CCMS - Common Course Management System)
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Amy Beadle
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Course Management System
provides integration of OEI resources:
OEI Course Design Rubric
QUEST online learner readiness
Professional development options
Canvas courses and student enrollments can be automatically synced with college SIS via Project Glue Canvas-SIS Integration
Configuration for student and staff authentication via SSO Proxy
SSO Proxy (ES to track feature-set integration)
(SuperGlue compatible-Jul18)
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Sign-up:Instructure
Opport.: CRMs
Implementation: Instructure, via Enabling Services
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Signed IPA
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CENIC
(Corporation for Educational Network Initiatives in California)
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Mike Tuccillo
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Connecting the colleges to CalREN through a CENIC managed 10Gbps fiber optic network connection.
Each college qualifies for a 10Gbps fiber primary router/circuit and 10Gbps fiber secondary router/circuit.
Each approved college center qualifies for a 1Gbps fiber primary router/circuit and 1Gbps fiber secondary router/circuit, where available, in order to provide for network diversity targeting for maximum connectivity uptime.
These upgrades are expected to be in place by 2020, and provide sufficient capacity for at least 10 years
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None
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Sign-up: Mike Tuccillo
Opport.: N/A
Implementation: Mike Tuccillo
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CENIC Mini-Grant
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Mike Tuccillo
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$50,000 mini-grant to assist with CENIC circuit related expenses
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a CCCCO provided CENIC 10 gigabit circuit
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Sign-up: Mike Tuccillo
Opport.: CRM’s
Implementation: Business Office
College CTO must complete “Connectivity Grant” web form.
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Chancellor’s Office Curriculum Inventory
(COCI)
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Rachel Stamm
Serves as the central database for all California Community Colleges course information
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Allows colleges to submit new (or notably changed) courses and programs for approval.
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Revision History
Document Owner: Director of Enabling Services, and Director of Communications and Marketing
Document Approval: CCCTC Executive Director, Tim Calhoon
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Revision Date
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Editor
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Key Differences
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Date of Executive Approval
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4/10/18 - Draft
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D Quintanilla
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Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian
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N/A
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5/8/18 - Final Draft
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A Newman / S Chagoya
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Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically
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N/A
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6/6/2018 - Initial release
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Tim Calhoon
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Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership
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6/6/2018
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6/19/2018
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A Newman
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Added CENIC and CENIC Mini Grant information
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6/20/2018
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7/24/2018
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A Newman
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Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction.
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7/25/2018
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12/90/2018
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A Newman
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Added Multiple Measures Placement Service with Jennifer Coleman’s input
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1/5/2019
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4/18/2019
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A Newman
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Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen
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4/18/2019
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6/4/2019
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A Newman
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Added Library Services Platform information, and LSP additions to SSO Proxy section.
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6/5/2019
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8/15/2019
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D Quintanilla
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Added MDM information to the SuperGlue Product Overview section
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8/16/2019 (JC for TC)
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02/12/2020
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A Newman
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Updated a few Prod Mgr assignments per Bill Zlomke. Bill will be taking ownership of this document from today forward.
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09/17/2020
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P. Donohue
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Updated document to reflect restructured product groups and update PMs and other details.
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| VPN (already in place between CCCCO and CCCTC) | CCC Data Lake is not available to CCC’s.
| Not applicable to colleges | NA | ||
CCC Data Warehouse | John Sills / | A product of the CCC Data platform.
| N/A | The DW is accessed through either (i) DW Direct Connect or (ii) DW Report Server | Considered "Live" once user accounts are set up and credentials have been communicated to the user | NA |
CCC Data Warehouse Direct Connection | John Sills / | A product of the CCC Data platform.
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| Considered "Live" once VPN has been established and successful connection has been confirmed | Signed IPA ES authenticates CCC individual access with IR lead NDA required when a custom VPN installation is to be configured |
CCC Data Warehouse Report Server | John Sills / | A product of the CCC Data platform.
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| Considered "Live" once user accounts are set up and credentials have been communicated to the user | Signed IPA ES authenticates CCC individual access with IR lead |
CCC SuperGlue (Formerly known as Project Glue) | John Sills / |
| SSO Proxy supplied CCCID as required by product |
| Considered "Live" once it has been confirmed that data is flowing to the staging tables | Signed IPA Addendum C |
Bi-Directional Fraud Data Reporting & API | John Sills / | A SuperGlue-based solution (API) that supports bi-directional communication and sharing of suspected application, enrollment, or financial aid fraud data with the CCCTC for the purpose of sharing the determination of fraud with other system colleges automatically |
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| Considered "Live" once API has been set up by college | Signed IPA Addendum C |
Multiple Measures Placement Service (MMPS) | John Sills / | Facilitates collection of High School transcript data and delivery of AB-705 compliant placement recommendation (Self Reported data from CCCApply, verified data from CCGI, CDE or CALPASS) |
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| Considered "Live" once it has been confirmed that data is flowing to the staging tables | VP of Student Services with collaboration with VP of Instruction |
Other CCCTC Products & Services
Product Name | Product Owner / Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
SAML / IdP (Shibboleth, Ethos, Portal Guard) |
| None |
| N/A | |
SSO Proxy (“Authentication”) |
| District level IdP for staff and student accounts (ie. Shibboleth) |
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InCommon Federation | Amir Kahn |
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Unlimited SSL Certificates | Amir Kahn |
| None |
| Signed MOU for InCommon membership |
Panel | ||||||
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NOTES:
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Vendor / External Products & Services
Product Name | Product Owner / Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
CENIC (Corporation for Educational Network Initiatives in California) | Mike Tuccillo |
| None |
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CENIC Mini-Grant | Mike Tuccillo |
| a CCCCO provided CENIC 10 gigabit circuit |
| College CTO must complete “Connectivity Grant” web form. |
Chancellor’s Office Curriculum Inventory (COCI) | Rachel Stamm |
| None |
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CVC-OEI (formerly Course Exchange) | John Sills / Mark Cohen Steve Klein, Director |
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| Signed IPA Addendum G
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Course Identification System (C-ID) | Rachel Stamm |
| None |
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Opport.: CCCTC Sales Team
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Implementation: N/A All colleges implemented; accounts added and managed by CCCTC Support.
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CVC/OEI
(formerly Course Exchange)
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TBD
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Allows student to access courses offered at other participating colleges
Students enroll via a streamlined registration process
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Project Glue
SSO Proxy
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Opport.: CCCTC Sales Team
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Implementation: Enabling Services
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Signed IPA Addendum G
Course Exchange questionnaire
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Course Identification System
(C-ID)
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Rachel Stamm
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Enables “descriptor-based articulation”
Each C-ID number identifies a specific lower-division, transferable course commonly articulated between the CCCs and UC and CSU
All colleges implemented; accounts added and managed by CCCTC Support.
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None
Sign-up: N/A
Opport.: N/A
Implementation: N/A
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Library Services Platform (Ex Libris)
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Amy Beadle
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A single cloud-based library services platform [LSP] developed by Ex Libris for managing library operations.
110 California Community College libraries will participate via 85 college or district level deployed instances.
Replaces various legacy Integrated Library Systems (ILS) currently in use.
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SSO Proxy
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Sign-up: Amy Beadle / ExLibris
Opport.: none
Implementation: ExLibris
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eTranscript California | Mark Cohen |
| None (leverages XAP managed functionality) |
| Contract with XAP |
Library Services Platform (Ex Libris) | No longer managed by CCCTC |
| SSO Proxy |
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Revision History
Document Owner: Director of Enabling Services, and Director of Communications and Marketing. |. Document Approval: CCCTC Executive Director, Jennifer Coleman
Revision Date | Editor | Key Differences | Date of Executive Approval |
4/10/18 - Draft | D Quintanilla | Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian | N/A |
5/8/18 - Final Draft | A Newman / S Chagoya | Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically | N/A |
6/6/2018 - Initial release | Tim Calhoon | Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership | 6/6/2018 |
6/19/2018 | A Newman | Added CENIC and CENIC Mini Grant information | 6/20/2018 |
7/24/2018 | A Newman | Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction. | 7/25/2018 |
12/90/2018 | A Newman | Added Multiple Measures Placement Service with Jennifer Coleman’s input | 1/5/2019 |
4/18/2019 | A Newman | Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen | 4/18/2019 |
6/4/2019 | A Newman | Added Library Services Platform information, and LSP additions to SSO Proxy section. | 6/5/2019 |
8/15/2019 | D Quintanilla | Added MDM information to the SuperGlue Product Overview section | 8/16/2019 (JC for TC) |
02/12/2020 | A Newman | Updated a few Prod Mgr assignments per Bill Zlomke. Bill will be taking ownership of this document from today forward. | |
09/16/2020 | P. Donohue | Created this Confluence page and copied over original details and format from GSheet (last update was 2018) | TBD |
02/05/2021 | Mike Caruso | Updated product information and added an SSS suite description. | |
02/06/2021 | Mark Cohen | Updated product information and added a description for the IAD suite. | |
03/03/2021 | P. Donohue | Updated formatting on all tables for consistency. | |
06/28/2022 | P. Donohue | Updated name of CCCTC Exec Director; corrected typos and other formatting needs. | |
06/30/3033 | Mark Cohen | Updated product information and added a description for the IAD suite. | |
08/18/2022 | P. Donohue | Corrected small typos |