Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Online Meeting Information

This meeting will be held online via Zoom.

Panel
borderColor#93BB6F
bgColor#F8F8F8
borderWidth1
titleBGColor#D3E3C4
borderStylesolid
titleMeeting Information

Date    ThursdayMarch 28, 2019

Time   1:00 pm - 3:00 pm

Location  ONLINE

Expand
titleClick here to see the Zoom meeting information...

Zoom Information


Join from PC, Mac, Linux, iOS or Android: https://cccconfer.zoom.us/j/6770513851
MEETING ID: 677-051-3851


Use VoiP or Call TOLL
Telephone:  Dial: +1 408 638 0968 (US Toll) or +1 646 876 9923 (US Toll)

NOTE:  Please note that the numbers above are not toll-free. If possible, please try to call in using your computer speakers and microphone (VoiP).

This meeting requires online and/or telephone access for up to 2 hours. Please navigate to the Zoom URL link above and use your computer speakers and microphone for a toll-free meeting session.



Info
Missed the meeting?  Review the Zoom recording here: CCCApply User Group Meeting - March 28, 2019



Agenda

TIME
DESCRIPTIONSPEAKER

1:00 pm

Roll Call 

Leahy
1:05 pm

Quick Review: November 2018 Meeting 

Donohue
1:10 pmCore Applications UpdateColeman

CCCApply Project News




CCCApply Workshop Update

Donohue


Update on CCCApply Redesign Project

Donohue / Leahy


Update on Noncredit App Pilot Project 


Quarterly Milestones & Releases Recap (FY18/19)Donohue / Coleman


Roadmap Update (FY19/20)

Legal Requirements Review


2:00 pm

Change Requests Review

Donohue


New & Approved Change Requests


Deferred Changes & Parking Lot
2:55 pmRevised 2019 Meeting ScheduleCommittee

3:00 pm

Close Meeting

Donohue



Table of Contents
maxLevel2
absoluteUrltrue

Anchor
roll-call
roll-call
Roll Call

2019 CCCApply User Group Member Roster

Expand


2019
CCCApply USER GROUP MEMBERS


Name

District


Name

District


Name

District

XAli Salinas (IT)Riverside City College - RCCD

Los Rios District - ARC

Quyen Lu/Wanda Wong

San Francsico CCD

Anna SalazarLos Angeles CCD - ELAC

Joshua Rosales

El Camino CCD


Richette Bell

Compton CCD


Angela Embry 

El Camino CCD

X

Karen Sea

San Joaquin-Delta CCD


Rozen Bondoc

Chabot-Las Positas


Ben Guzman

South Orange CCD


Leigh Ann Unger

Rio Hondo District


Satish Warrier

Contra Costa CCD

Betty Glyer-Culver

Los Rios CCD


Mark DeAsis

Riverside CCD


Stephanie Murguia

Cerritos CCD


Chris TruongRancho Santiago CCD
MaryLou LeybaSan Francisco CCD
Stacey FollowillChabot-Las Positas

Christian AlvaradoSouth Orange CCD -Saddleback
Maury PearlLos Angeles CCD
Tina Mani San Joaquin Delta CCD

Cindy Gonzales

Los Rios CCD


Michael WardRancho Santiago CCD

Tuyen Nguyen

Rancho Santiago CCD


Clark Ray

Santa Rosa CCD

XMichelle PenaKern CCD

Vince Orton

Cerritos CCD

X

Craig Hayward

Kern CCD
Mitchell LeahySanta Rosa CCD
Will Minnich/Susan LorenzoSan Mateo CCD

Greg Aycock (research)Riverside CCD (Norco)
Olivia Alvarado -IT
Martha Rios (sub)
Los Angeles CCD
Catherine FrostContra Costa CCD

Hieu HoangEl Camino CCD
Pam MerySan Francisco CCD

Jasmine Robinson

San Mateo CCD

Janice Love (research)

Rancho Santiago CCD


Paulette LinoChabot-Las Positas CCD










CHANCELLORS OFFICE & CCC TECHNOLOGY CENTER

Gary Bird

CCCCO


Elena Alcala - NEW!

CCCCO


Deb Barker-GarciaCCCCO

Tim Calhoon

CCCTC


Patty Donohue

CCCTC


Jennifer ColemanCCCTC

Michael Q's 2019 New role - Dean of Integration & Guided Pathways at the CCCCO

Replacement - Elena Alcala - CCCCO


Info

All User Group members above are members of the CCCAPPLYSTEERING listserv.  Email:  cccapplysteering@listserv.cccnext.net



Review: November 2018 Meeting

Info

See minutes from the last User Group meeting on November 29, 2018.



CCC Core Applications Update

Student Success Product Group - Jennifer Coleman, Director

Jennifer Coleman provided an update on the CCCTC  Programs Director, provided an update on the "Core Applications" suite of on-boarding tools that make up the Student Success division of the CCC Technology Center.  The Student Success applications include:

  • CCCApply
  • OpenCCC
  • MyPath
  • Multiple Measures Initiative
  • eTranscripts 
  • SuperGlue


Unifying Student Success Products

At the start of the 2018-19 fiscal year, the funding structure for the three primary technology grants (OEI, EPI, and CAI) that were awarded to the Tech Center in 2013-14, changed, which allowed us the opportunity to re-focus the vision for our student-centric, on-boarding services more globally, from the student and faculty/staff perspectives. We've been working on breaking down many of the silos that existed across our product offerings because of the previous structures and separate funding.Over the course

Opportunities to streamline across the product set.  Re-exploring the ways our tools are developed and structured. Working together to meet needs as a group. Working more closely across these  products. 

Already looking at FY19/20 - integrating tools, services, objectives.  Including this important group as we move forward.


Over the course of this year, the Student Success products group has been working together to ensure that our core product offerings are much more integrated moving forward. 

  • For the student user perspective, our focus is on looking for opportunities to streamline and enhance the user experience through improvements to user interfaces.  
  • From the college faculty/staff perspective we are focused on ways to assist colleges meet their vision for success goals, such as Guided Pathways and assisting wherever we can to support your efforts around the student centered funding formula and all of the the integrated reporting that you're required to do.
  • From systemwide perspective, we are committed to continuous improvement and integrating feedback into our development and implementation projects.
  • Good design and good decision making as it relates to enhancing our products going forward.


Student Success Product Managers 
As the CCCApply User Group expands it's vision towards continuous improvement, we hope user group look to you and our other user groups to make sure that we are collecting that the feedback that we need in order to inform
CCCApply - Patty Donohue (
the direction of these products.  
Got feedback?  Please feel free to contact the following product owners:

Opportunities to streamline across the product set.  Re-exploring the ways our tools are developed and structured. Working together to meet needs as a group. Working more closely across these  products. 

Already looking at FY19/20 - integrating tools, services, objectives.  Including this important group as we move forward.

Multiple Measures Placement Service (MMPS) - AB 705 (Ed Results,


Multiple Measures Placement Service (MMPS) - AB 705 (Ed Results, CCGI, and other partners) - validating software and integration types of delivery data in various ways.

SuperGlue for CCCApply

Jane Linder, Product Manager, SuperGlue (jlinder@ccctechcenter.org)- presented some information about system integration for the Core Applications (student success products) as well as Canvas.  Delivery and provided some general information about what SuperGlue is and how it is being integrated into our vision of continuous improvement. 

SuperGlue is a real-time data delivery mechanism for tools and services (Multiple Measures is priority, working out MOU issues)Deliver real-time data - offered by the Tech Center.  It is an alternative to the CCCApply Download Client.  Method to deliver it delivers 

Currently SuperGlue is delivering CCCApply data directly to the college's SIS data, as well as the CC Promise Grant and the International App data set. 

Colleges like it because they get the full set directly into the SIS. 

Required to IT implement Interested in implementing Glue? = Reach out and collaborate with our Enabling Services division. They do the heavy-lifting.  Need guidance to implement and some access (firewall access, etc.) Try They will work with your college or district IT department and our goal to keep the level of effort down for the college.  

List of colleges working with MMPS/Glue - (we'll get you the full list in the minutes)
60 colleges - Miracosta, College of Redwoods, LACCD, 


CCCApply News

The following items were discussed during the meeting.  Links to additional information are also provided below.

Quarterly Milestones Recap (FY18/19)Q3
DescriptionMeeting Discussion / NotesAction Items Status
CCCApply Workshop 2019
  • Redesign Project Update
  • Update on Noncredit App Pilot Project
  • IMPORTANT

    The annual CCCApply Workshop has been postponed for 2019. 

    Unfortunately - the facility and host college that was originally confirmed for this year's workshop fell through (CCCApply Steering member retired unexpectedly) and on December 31, 2018, we found ourselves without a sponsor college.  This, as well as the changes happening at the CO relative to restructuring the Steering Committee, contributed to the delay in ascertaining an alternate host and facility.

    Discussions about alternatives are currently underway, including:  

    • Seek volunteers to host a Fall 2019 workshop 
    • Work with the Tech Center, Chancellor's Office, and User Groups to plan a "virtual" workshop/conference 
    • Worst case:  Take a year off and start planning the 2020 event.

    CCCApply product manager is working with the Core Applications director and other product teams to look for ways to collaborate on a combined event for Fall 2019 or Spring 2020. 


    Updates will be shared with this committee as they evolve.

    Status
    colourYellow
    titleongoing

    CCCApply Redesign Project



    Find more information about the CCCApply Redesign Project here:

    CCCApply Redesign Project Dashboard

    The CCCApply Redesign project is ongoing.  The Redesign Workgroup continues to meet monthly - at a minimum - to discuss the overarching goals for ensuring CCCApply can meet the requirements laid out in AB 3101 by July 31, 2019. 

    By the end of Q3 (FY18/19) CCCApply has made the following changes and enhancements to the Standard Application:  
    CCCApply Redesign Changes in FY18/19

    The Redesign Workgroup continues to meet regularly to discuss immediate, short-term changes to CCCApply to ensure we are meeting the objectives of AB 3101. 

    If you are interested in joining this Workgroup, we are looking for additional expertise in Admissions & Records and would welcome additional participation for the remainder of the Workgroup.  

    If you are interested in joining the Workgroup, please contact Patty Donohue, pdonohue@ccctechcenter.org  and I will add you to the recurring invite. 

    Status
    colourYellow
    titleongoing

    Noncredit Application Update



    More information about the status of the Noncredit Application development, as well as the activities of the Noncredit App Pilot Project are here: 

    The first version of the CCCApply Noncredit Application was released to the pilot environment on February 19, 2019 as part of the CCCApply Release 6.4.0 Pilot release. The current version is now in pilot for all colleges.

    On March 1, the "CCCApply Noncredit Pilot Project" commenced and 10 districts are now actively reviewing the first version, as well as performing user acceptance testing to ensure the application is viable from a technical perspective and ready for IT implementation by all colleges. 


    The Noncredit pilot colleges have met twice since the application was released to pilot in February.  During the first meeting, the pilot colleges identified three critical feature enhancements that would be considered "deal breakers" if not implemented.  These include:

    1. The ability for the Noncredit App to have different "Majors/Programs of Study" than the Standard Application

    2. The ability for the Noncredit App to have different Supplemental Questions than the Standard Application

    3. The ability for the Noncredit App to have a different Welcome/landing page than the Standard Application

    Currently, requirements for these three feature enhancements have been documented, groomed, and development has begun to ensure functionality is included in the production launch (tentatively scheduled for June 28, 2019).



    CCCApply Quarterly Milestones for FY18/19


    • Q3 CCCApply Release (6.4.0) Recap
    & Issues



    • Q4 CCCApply Release Plan




    Topics we didn't get to during the meeting:

    These items were originally on the agenda but were not discussed due to time constraints.

    DescriptionMeeting Discussion / NotesAction ItemsStatus
    CCCApply Roadmap 2019-2020


    CISOA 2019
    CISOA
    Recap
    - Why abandon CCCApply? 
    1. 2018-2019 CCCApply Roadmap 
    2. Why abandon CCCApply? 


    New Report Center Reports
    Spam/Fraud, Time-to-Completion /  Student Sentiment Reports
    DescriptionMeeting Discussion / NotesAction Items Status




    CCCApply Redesign Project - FY2019

    The Chancellor’s Office, the CCC Technology Center, and the Foundation for California Community Colleges, in collaboration with the community colleges and in partnership with ideas42, are redesigning the CCCApply experience with a student-centered approach in mind. 

    The CCCApply Redesign Workgroup is being led by CCCCO Vice Chancellor, Omid Pourzanjani.  More information about the redesign effort can be found on the CCC Digital Futures website:  https://digitalfutures.cccco.edu/


    Project Summary: CCCApply Redesign Project Dashboard  

    Objectives:

    1. Shorten the application by removing all questions that are not mandated to be included on the application
    2. Implement a residency-exempt application process for noncredit students
    Info
    titleCCCApply Redesign Project

    This article appears on the Digital Futures website:   CCCApply overhaul to be driven by student-centered design and behavioral sciences

    Redesign Changes

    Low-handing Fruit and other User Interface Changes

    Upcoming changes:  Removal of the Needs & Interests page


    Noncredit Application Project

    CCCApply Noncredit Application Dashboard

    Pilot Project Plan: CCCApply Noncredit Application


    Discussion

    Expand

    NEED: Current Status / Update on the Ideas42 Study on CCCApply

    1. Ongoing study and anticipated recommendations on the Ideas42 CCCApply study is still underway.
    2. The projected date for the Final Recommendation Report was October 2018.

    We hoped the behavioral study would provide feedback from students - like:

    • What other areas could benefit from skip logic?
    • What areas could benefit from new question text? 
    • What areas in particular are students needing support?
    • What areas in particular were creating barriers for students?
    • Where are the results from student focus groups? What were the questions asked?
    • Where are the results from staff & admin focus groups?  What questions were asked?
    • Was a comparative analysis done on other admissions, financial aid, on-boarding technology programs?  What questions were asked?  Where is the RFI / matrix breakdown comparison?



    FY18/19 Quarterly Milestones - Release Schedule

    Q1 - Annual Update Release - September 2018

    • CCCApply Redesign - Phase 1 - Release 1
    • Spam Filter Web Service
    • New CCC Administrator - Core Services - SSO Authentication
    • CCCApply Administrator 2.0 Upgrade
    • Meta Majors / Category Filter

    Q2 - Redesign Release - December 2018

    • CCCApply Redesign - Phase 1 - Release 2
    • Race & Ethnicity Expansion Project
    • UI Styles & Branding Update - Part 1: Align with MyPath Styles
    • 2019-2020 Promise Grant (BOG) Application 

    Q3 - Redesign Release - March 2019

    • CCCApply Redesign - Phase 1 - Release 3
    • Noncredit Application - Pilot Phase
    • Maintenance & Support (Bug Fixes)

    Q4 - Planned - Redesign Release - June 2019

    • CCCApply Redesign - Phase 1 - Release 4
      • Account Info/Mailing page update
      • Remove the Needs & Interests page; allow colleges to "opt-in" to keep/display questions upon request*
    • Noncredit Application Production Release
      • Pending:  Implement ability for different Majors/Programs of Study to display in the Noncredit App (vs. Standard App)
      • Pending:  Implement ability for different Supplemental Questions to display in the Noncredit App (vs. Standard App)
      • Pending:  Implement a unique Welcome/landing page for the Noncredit application
    • Legal Mandates - Change Requests
      • Foster Youth Question Updates 
      • Gender Field Update (Non-Binary)
      • Visa Types for Residency Updates (bug fix too)
      • Parent/Guardian Dependency Status Question Update
    • Super Glue for International Application
    • Technical Updates - Java 11 Upgrade (discuss Comm plan)

    CCCApply Roadmap

    Projects for FY19/20

    • CCCApply Redesign - Phase II
    • Mobile-friendly application
    • Spanish application
    • OpenCCC Account Redesign 
      • Edit Account redesign
      • Account fields review
      • SSN question redesign
    • Universal Form Engine
    • International Application Enhancements - Document Upload feature



    Legal Requirements Review


    Info

    See link: CCCApply Advisory: 2019 Legal Requirements Review


    Time Permitting

    • Dissecting AB 3101

      • Interpreting this bill

      • How the CCCApply Redesign project is addressing the bill

      • How the Noncredit Application is addressing the bill


    Change Requests Pending 


    DescriptionReview DateStatus

    2019 New Change Requests

    • Remove the Needs & Interests page (all questions/sections) per Chancellor's Office request to address AB 3101
    • Update Foster Youth Status question text and priority registration logic per SB 906
    • Update Parent/Guardian Information (Dependency Status) language (to remove Care & Control bug for foster youth minors)
    • Add new value to the Gender field responses: Non-binary
    • Add new/missing Visa types to the Citizenship Status question, Table F, and the residency logic (triggers display of the Residency page)


    2018 New Change Requests

    DEFERRED Changes Pending

    Pending Issues that Need Review

    • Concurrent enrollment issues: 

    • Can a high school student have a college degree while still in high school?

    • How often is a concurrent student a returning college student?

    Discuss issues with the Report Center 


    Archive & Parking Lot

    2018 Parking Lot Carry-Over


    Change Request Parking Lot 

    Expand
    • Continue working moving the Consent to Release mechanism to the beginning of the application.
    • Add a survey to the Abandonment email or somewhere - asking for feedback on why they abandoned the application. Great suggestion.
    • For research purposes, review *Google analytics data to determine if colleges are lingering on this page (Review Application) OR if we know if students are going back to fix or change anything? Look into it.



    Residency Review Sub-Committee - July 25, 2018 - Meeting Recording

    Expand


    Panel
    borderColor#93BB6F
    bgColor#F8F8F8
    borderWidth1
    titleBGColor#D3E3C4
    borderStylesolid
    titleLink to the Zoom Recording

    Topic: CCCApply Steering Committee Meeting - July 25 Residency Review Session
    Start Time: Jul 25, 2018 12:39

    Meeting Recording:
    https://cccconfer.zoom.us/recording/share/vLaKmAEhrSTobmuNOCNAMGzE14bIp-8aSN-_e5ZBpiCwIumekTziMw

    Note: This recording is over 2.5 hours.

    1. Review goals & objectives for this discussion
      1. Review the current CCCApply residency algorithm, questions, and integrity flags to ensure compliance with state & federal legislation
        1. SAAM
        2. Ed Code & Title V
        3. CCC Residency Questionnaire
        4. http://www.caccrao.org/wp-content/uploads/2016/01/AR_New-Directors_Manual_2016_Final.pdf
      2. Review language pertaining to CCCApply in new AB3101 to identify ways to support that effort. 



    2019 Quarterly Meeting Schedule

    NEW Schedule.  Reminders and invitations with call-in zoom info will be sent out in advance of each meeting.  Mark your calendars now!

    Date

    Time

    Description

    Location

    Tuesday, February 5

    1:30pm - 3:30pm

    CCCApply User Group Meeting - Q1 

    Online

    Thursday, March 281:00pm - 3:00pmCCCApply User Group Meeting - Q1Online

    Wednesday, May 1

    12:00pm - 2:00pm

    CCCApply User Group Meeting - Q2

    2019 CACCRAO Conference - (Last Day Luncheon) - Room TBD

    Q2 Meeting - NEED


    Tuesday, August 13

    1:30pm - 3:30pm

    CCCApply User Group Meeting - Q3

    Online

    Tuesday, November 12

    1:30pm - 3:30pm

    CCCApply User Group Meeting - Q4

    Online

    Anchor
    2018-meeting-schedule
    2018-meeting-schedule
     Archive: 2018 Meeting Schedule

    Expand


    DayDateDescriptionTypeTimesLocation
    TuesJanuary 302018 Appreciation Dinner In-Person - Dinner 7:00 pm - 10:00 pmMangia Mangia Restaurant, Albany, CA
    WedJanuary 31CCCApply Steering Committee Meeting - January 2018In-Person -  Meeting10:00 am - 3:30 pmContra Costa College - Room TBD
    WedMarch 28/wiki/spaces/PD/pages/228032712In-Person - Workshop9:00 am - 4:00 pmOrange Coast College - Meeting Rooms & Cafeteria
    TuesApril 3Unscheduled - Online call to discuss MIS Data ChangesOnline Meeting3:00 pm - 4:30 pmONLINE Unscheduled call to discuss MIS mandates
    TuesMay 2

    Post CACCRAO Conference - April 29 - May 2, 2018

    In-Person - Short Meeting12:00 pm - 2:00 pm

    Sacramento, CA - Holiday Inn Oldtown

    WedJune 13CCCApply Steering Committee MeetingOnline - Regular Meeting1:30 pm - 3:30 pmONLINE
    WedJuly 25CCCApply Steering Committee MeetingOnline Regular Meeting1:00pm - 3:00pmNote: This meeting was reschedule from In-Person at Norco College - Riverside CCD  to an Online meeting
    WedSeptember 26CCCApply Steering Committee MeetingOnline - Regular Meeting1:30 pm - 3:30 pmONLINE
    Thurs

    November 29

    CCCApply Steering Committee Meeting

    Online - Regular Meeting

    2:00 ppm - 4:00pm

    ONLINE

    Note: The original meeting date/time was rescheduled from November 14 due to conflicts by leadership.




    CCCApply User Group District Roster: Approval Poll Table

    Expand


    #

    District


    Vote
    1

    Cerritos CCD

    Southern
    2

    Chabot-Las Positas District

    Southern
    3

    Contra Costa CCD

    Bay Area
    4

    El Camino CCD 

    Southern
    5Kern CCDCentral
    6Los Angeles CCDSouthern
    7Los Rios CCDNorthern
    8Rancho Santiago CCDSouthern
    9Rio Hondo CCDSouthern
    10Riverside CCDSouthern
    11San Francisco CCDBay Area
    12San Joaquin-Delta CCDCentral
    13San Mateo CCDBay Area
    14Santa Rosa CCDNorthern
    15South Orange CCDSouthern
    16CCCTC
    17CCCCO



    2017 Steering Committee

    3 = Bay Area Region

    2 = Northern Region

    2 = Central Region

    8 = Southern Region