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CCCApply Version 6.11.0

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This Guide does not cover the specifications for configuring and managing custom (optional) supplemental questions. Those details are covered in the Working withWorking with Supplemental Questions User Guide Supplemental Questions User Guide.

This Guide does not address application “front-end” specifications such as application questions and responses, format definitions, display conditions, algorithms, or data element specifications. These specs are addressed in the CCCApply data dictionaries, crosswalks, user guides, and other end-user documents located throughout the CCCApply Public Documentationsite.

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Note

Getting to the new CCCApply Administrator requires staff users to sign in to the CCC Administrator using their college-specific URL. Click here to find Administrator URLs or contact College Support Services at staffsupportccctc@openccc.zendesk.com

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System Administrator

(Applications->System Administrator)

The System Administrator module provides:  

  • SSO-based authentication to all CCC colleges through custom college-specific URLs configured to their college or district IdP

  • User management for all authorized CCC college staff and faculty users 

  • Access management to all integrated CCCTC administrator applications and services through a single point-of-entry

User Manager

(Applications->System Administrator->User Manager)

The User Manager module allows authorized users to view, add, edit, and delete* users within the scope of their own authorized user permissions. The User Manager section provides the ability for users with authorized role(s) to create new users and permissions for your college or district. 

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Launching the CCCApply Administrator

(Applications->CCCApply Administrator)

If your credentials include permission to configure the CCCApply Standard application, CCCApply International application, and/or CC Promise Grant (BOG Application) for your college or district, you can access those via the CCCApply Administrator.

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Use the following steps to access the CCCApply Administrator.

  1. Log into the CCC Administrator:

    • PILOT: http://<college OR district domain>.pilot.openccc.net/admin

    • PROD: http://<college OR district domain>.openccc.net/admin

Warning

User must be logged in to your college/district IdP to be authenticated by the CCC Administrator system.

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Use the following steps to edit your College & District Information data settings which is used in various ways for the CCCApply, International, and CC Promise Grant applications.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure college information from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Click the Colleges & Districts drop-down list and select either College Information or District Information to display the College Information or District Information screens.

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  4. Click Edit to display the Edit College Information dialog box (or the Edit District Information dialog box).

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  5. Make edits in the editable fields provided and click Save.  The updated information displays on the CCCApply, International, and CC Promise Grant (BOG) applications when the student completes the application.

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Note

IMPORTANT:  The updated information displays on the CCCApply, International, and CC Promise Grant (BOG) applications when the student completes the application.

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Field Label 

Required

Meaning / Usage

College Name

Yes

Not editable.  Name of the college. 

College MIS

Yes

Not editable.  Name of the college

Street Address 1

No

Recommended. College main street address. Editable field. 

Street Address 2

No

Recommended. College alternate street address. Editable field. 

City

Yes

Not editable.  City in which the main campus resides.

Postal Code

Yes

Not editable.  Postal code of the college main campus.

College URLs

No

Recommended.  College main website or admissions office URL.

Admissions Office Contact

No

Recommended.  Optional text input field.

If populated, this field is merged/used in several ways in the post-submission application process, including: 

  1. Appears to the applicant on the post-submission confirmation screen;

  2. This contact name (along with the Admissions Office Email) is merged into the "abandoned application email templates" which is sent to the applicant if an application is started but not submitted after 24 hours, and again after 7 days.

  3. This same contact name is merged into the Spam Filter Email Notifications which sends an email alert to the "Admissions Office Email" alerting the college contact that there is one or more fraudulent applications in their spam filter awaiting processing.

Admissions Office Email

No

Recommended.  Optional text input field.

If populated, this email address is used in multiple ways in the post-submission application process, including:

  1. Appears to the applicant on the post-submission confirmation screen;

  2. This is the email address used in the "abandoned application email templates" which are sent (along with the Admissions Office Contact) if an application is started but not submitted after 24 hours, and again after 7 days.

  3. This is the email address used in the Spam Filter Email Notifications which sends an email alert the "Admissions Office Contact" that there is one or more fraudulent applications in their college-specific spam filter awaiting processing.  See "Spam Filter User Interface".

Admissions Office Phone

No

Recommended. Optional text input field. If populated, this information appears to the applicant on the post-submission confirmation screen.

Admissions Out-Of-State Phone

No

Recommended. Optional text input field. If populated, this information appears to the applicant on the post-submission confirmation screen.

Admissions Office Fax

No

Recommended. Optional text input field. If populated, this information appears to the applicant on the post-submission confirmation screen.

Academic (BOG) Year 
(Required for colleges using the CC Promise Grant Application)

Yes 

Required. Toggle used to indicate the college's academic year setting for financial aid.

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Note

The “term start date” is used to determine the residency determination date (RDD) in the CCCApply Standard Application (only), which is the day before the first day of the term (Start Date), for each term configured by the college. The RDD is used extensively across the CCCApply application to identify data fields/questions that are used in the residency algorithm to determine the “preliminary residency status” for the student upon submission of their application. See the CCCApply Standard & Noncredit Application Specification and Data Dictionary, “Appendix A: Submission Calculation Logic & Residency Algorithm" for details.

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Adding a Term

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure terms from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Select either CCCApply or International from the Applications drop-down list.

  4. Click the Terms link to display the Terms Summary table.

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  5. Click Add Term to display the Add Term for <Your College> dialog box where you can define the term.

    Screenshot showing the Add Term dialog screen.Image Modified
  6. Enter or select values in the fields provided to define the term. Use the Terms Table below as a guide to configuring your values.

  7. Click Save to save the term, close the Add Term dialog box, and return focus to the Terms Summary table with your new term displayed.

Terms Table: Fields & Usage

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Use the following steps to edit a term.

  1. Select the Edit icon on the row for the term that you want to edit.

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This opens the Edit Term dialog box.

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Use the following steps to archive a Term.

  1. Select the Archive icon on the row for the term that you want to edit. This displays the Archive Term dialog box.

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  2. Click Confirm to archive the term. The Archive Term confirmation dialog box closes and focus returns to the Terms Summary table where the archived term no longer displays.

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Warning

Archiving a Term = Deleting a Term: Remember that archiving terms in CCCApply Administrator renders them inaccessible and should be thought of as the same as deleting them.

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Use the following steps to export all terms to a .csv file.

  1. Choose either CCCApply or International from the Applications drop-down list and then click Terms to display the Terms module.

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  2. Click Export Terms to display the Export Terms dialog box:

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  3. Click Confirm to immediately download an export of all of your terms to a .csv file on your computer’s default download location (i.e. the Downloads folder on a Mac).

Editing the Exported Terms CSV File

The export function produces a .csv file describing the terms, and the import function requires a .csv file in exactly the same format. Unless you have experience with text editors and CSV files, the best way to edit your .csv file may be with a spreadsheet application such as Microsoft Excel or OpenOffice Calc. However, these applications may have default date settings that may apply to dates you enter, so you may have to apply the correct date format (i.e. mm/dd/yyyy hh:mm a) to any new dates and/or times. Remember to save the file in CSV format when you are finished editing it.

  1. Open the downloaded terms .csv file on your computer using the application of your choice (MicroSoft Excel is recommended).

  2. Edit the terms data as needed. It is assumed your intention is to add new terms and/or edit the terms displayed in order to import them for new values for either your CCCApply or International application. Use the table below as a guide.

Note

Standard/Noncredit terms cannot be mixed with International Application terms in the same .csv file at this time.

Terms CSV File Element

Purpose

Header row (i.e. row 1 that reads left to right: code, description, start, etc.)

The header row is required in order for your .csv file to import correctly and the values to be stored properly by the CCCApply Administrator.

Date format

Must be in mm/dd/yyyy format. You may need to apply non-default formatting to date fields you enter in an Excel application to ensure it matches the required format. Simple text editors will likely not apply a default date format to the .csv file, but the display may not be as organized.

Time format

The time format must be in hh:mm a (or hh:mm p) format. I.e. 07:00 AM or 10:00 PM.

  1. Once you are done adding/editing terms, save the .csv file using your software’s Save As option.

  2. Edit the file name to be unique and confirm that the file extension displays as .csv.

  3. Your terms .csv file is now ready to be imported.

Importing Terms

You use a .csv file to import terms into the CCCApply Administrator. The easiest way to do this is usually to export the current terms and then edit the file since a header row and some configuration details are required.

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Use the following steps to import terms.

  1. Have ready an edited .csv file of terms for importing. See Editing the Exported Terms CSV File for details.

  2. From the Terms Summary table, click Import Terms to display…

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    ...the Import Terms dialog box:

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  3. Click Choose File to display your computer’s file navigator.

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  4. Navigate and select the terms .csv file you want to import. The file name for the file you selected displays next to the Choose File button.

  5. Click Import to import the terms .csv file, close the Import Terms dialog box, and display the Terms Summary table where all rows are replaced/updated and the terms list refreshes to match your imported values.

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Configuring Majors

The Majors module is where you can add, edit, archive (currently, “archive” functions as a delete in CCCApply Administrator), import, and export majors. The Majors module is available only for the CCCApply Standard, Noncredit, and International applications.

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  • CCCApply vs. International Majors: If you choose CCCApply from the Applications drop-down list and define a major, and then select International from the Applications drop-down list, the major you just defined for the CCCApply Standard application will not appear in the Majors table for the International application. If you want a given major to be available on both applications, you must create it separately for each application. Or, you may import the major (or list of majors) into both applications (i.e. you can create majors in one application, export those majors, and then import those majors into the other application).

  • CCCApply vs. Noncredit Majors: If you choose CCCApply from the Applications drop-down list and define a major, and you want that major to also display for the Noncredit application, you will want to select Both from the Application Type drop-down list in the Major dialog box when manually creating a major. Otherwise the major defaults to Standard application display. As with the International application, you can choose to import the major (or list of majors) into both applications.

To add a major manually:

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure majors from the Select a college drop-down list. If your college is not in a multi-college district, your college displays by default.

  3. Select either CCCApply or International from the Applications drop-down list.

4. Click the Majors link from the modules menu bar to display the Majors table.

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Use the following steps to edit a major:

  1. Select the Edit icon on the row for the major that you want to edit.  

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    This displays the Edit Major dialog box.

  2. Make your edits and click Save to close the Edit Major dialog box and return focus to the Majors table.

Archiving a Major

Archiving majors in CCCApply Administrator 2.0 renders them inaccessible and should be thought of as the same as deleting them. Archive functionality will be extended to be fully functional in a future release.

Use the following steps to archive a major:

  1. Select the Archive icon on the row for the major that you want to edit.  This displays the Archive Major confirmation dialog box:

  2. Click Confirm to archive the major. The Archive Major confirmation dialog box closes and focus returns to the Majors table where the archived major no longer displays.

Note

Note: Remember that archiving majors in CCCApply Administrator 2.0 renders them inaccessible and should be thought of as the same as deleting them.

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Use the following steps to export majors to a .csv file.

  1. Click the Export Majors button to display…

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    ..the Export Majors confirmation dialog box:

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  2. Click Confirm to immediately download an export of all of your majors to a .csv file on your computer’s default download location (i.e. the Downloads folder on a Mac).

Editing the Exported Majors CSV File

The export function produces a .csv file describing the majors, and the import function requires a .csv file in exactly the same format. Unless you have experience with text editors and CSV files, the best way to edit your .csv file may be with a spreadsheet application such as Microsoft Excel or OpenOffice Calc. However, these applications may have default date settings that may apply to dates you enter, so you may have to apply the correct date format (i.e. mm/dd/yyyy) to any new dates and/or times. Remember to save the file in CSV format when you are finished editing it.

  1. Open the downloaded majors .csv file on your computer using the application of your choice (Excel or another spreadsheet program is recommended).

  2. Edit the majors data as needed. It is assumed your intention is to add new majors and/or edit the majors displayed in order to import them for new values for your CCCApply application(s). Use the table below as a guide.

  3. Once you are done adding new majors and/or editing the majors, save the file using your software’s Save As option.

  4. Edit the file name to be unique and confirm that the file extension is .csv.

  5. Your majors .csv file is now ready to be imported.

CSV Column Heading

Required

Important Configuration Notes

Header Row

YES

IMPORTANT: The header row is required in order for your .csv file to import correctly and the values to be stored properly by the CCCApply Administrator.

Application

YES

  • The Application column identifies the CCCApply application that these majors pertain to;

  • The Application data is system-generated and should not be changed. 

  • When adding new Majors to your file, ensure the application is correct and in all caps.

  • Do not mix APPLY and INTERNATIONAL application majors in one .csv file at this time.

  • Do not remove or change this column.

Note

The Application column value must be in ALL CAPS and be either:

  • APPLY (for CCCApply application majors), OR,

  • INTERNATIONAL (for International application majors)

You cannot mix APPLY and INTERNATIONAL application majors in one .csv file at this time.

Major Code

YES

  • The “Code” column displays the required Major Code identifier that you have listed in your existing list of majors.

  • Adds a row to the Majors database table identifying a unique Major

  • Must be formatted based on layout in the Data Dictionary

Major Description

YES

  • The “Description” is required

  • Can be edited/modified by an authorized college/district user

  • Must be formatted based on layout in the Data Dictionary

  • Provides a text description of the active major to the end-user

  • *This is the text that appears to the end user in the "Intended Major or Program of Study" menu in CCCApply Standard and International applications

Category

NO

  • The “Category” column is optional.  See detailed notes about adding your custom categories to this column in the section above.

TOP Code

NO

  • The “Top Code” is an Optional field, but can be added by the college if desired.

  • Top Codes should be aligned to each individual Major

  • Does not appear to the end user

Program Control Number

NO

  • The “Program Control Number” is an optional field, but can be added by the college if desired.

  • Program Control Numbers should be aligned to each individual major

  • Does not appear to the end user

Award Type (AwardType)

YES

The Award Type (AwardType) field values are slightly different in the new Admin 2.0 system.  The following notes pertain to implementing this field in the new system:

  • When importing majors using the CSV file, you MUST include a value in the awardType column on your import file. If you do not have an aligned award type for one or more majors, please enter “None". 

  • The award type values must not contain any spaces and MUST be one of the following allowed values:

    • AA_degree

    • AS_degree

    • AA_T

    • AS_T

    • Certificate

    • Other

    • None

  • The “Award Type” is an optional field, but can be added by the college, if desired.

  • Each major must have a value assigned to Award Type

  • The award type DOES NOT DISPLAY to the end user

  • Having a value in the Award Type field is required in the new system. This is a bug that we will fix in a future version.

Warning

Though the Award Type value does not display to the end-user in the CCCApply applications, and has been an optional field in the legacy Admin 1.0 system, having a value in this field/column is REQUIRED in the Admin 2.0 system. All imported majors, and majors migrated from the legacy Admin 1.0 system, must include a value in this field. If you do not have award types aligned to your majors in Admin 1.0, please ensure "None" is populated in the field in Admin 2.0. 

Note

If you are working with your Admin 1.0 Export Majors file, you'll notice that the Award Types export a single character numerical value. This format also works as an accepted  The award type values must not contain any spaces and MUST be one of the following allowed values:

1 = AA_degree

2 = AS_degree

5 = AA_T

6 = AS_T

3 = Certificate

4 = Other

X = BA_degree

Y = BS_degree

0 = None

When importing majors using the CSV file, please include a value in the awardType column on your import file. If you do not have an aligned award type for one or more majors, please enter “None”

Application Type

NO

  • Enter "Standard" in your CSV file for the Standard application.

  • Enter "Noncredit" in your CSV file for the Noncredit application.

  • If you don't specify the awardType value then it will default to "Standard" for the CCCApply Standard application only.

  • You can leave this value blank when working in the Administrator 2.0 for the International application, when configuring majors for the International application only. REMINDER: You cannot combine the CCCStandard or Noncredit major codes in the same CSV with the International application major codes. 

CIP Code

NO

  • The “CIP Code” is an optional field, but can be added by the college, if desired.

  • Aligned to each individual major

  • Does not appear to the end user

Education Goals (eduGoals)  NOT APPLICABLE in this version

NO

Leave this column in place and leave it empty.

Warning

VERY IMPORTANT:  Though the “EduGoal” field and filter is not applicable in this release, the "eduGoal" column MUST NOT BE REMOVED from your Majors CSV file, and the entire column must be left BLANK in your CSV file.

NOTE: Until further notice, do not enter ANY data or values in the EduGoals column in your Majors CSV file. If any values accidentally get entered into the column, your students may not be able to select a Major in CCCApply.

Start Date

YES

  • The “Start” date is required.

  • The Start Date data in this column identifies the date when the Major starts appearing in the "Intended Major or Program of Study" menu in CCCApply applications.

  • The Start Date must be configured in the following format:  mm/dd/yyyy

  • Cannot be after the major’s End Date or the associated Term's Term End date, else error message will display;

  • Must be a valid calendar date (cannot be February 30, etc.)

Note

When importing majors using the CSV file, the date must be formatted as follows:  mm/dd/yyyy. This is important or the file will not import correctly.)

End Date

YES

  • The “End” column identifies the major’s End Date which is the date that the major stops appearing in the "Intended Major or Program of Study" menu in CCCApply applications;

  • The End Date is required, else error message.

  • The major must be setup with one of the following settings:  

    • Major has no end date, OR

    • Major has end date

  • The End Date must be configured in the following format:  mm/dd/yyyy

  • Can be added individually by clicking on "Add Major" or "Edit Major" by an authorized user

  • Must be a valid calendar date, i.e., cannot be February 30, etc. (else error message appears)

  • Cannot be before the Major Start Date, else error message else error message will display

  • Can be added by the Import Majors process via a properly formatted .csv file with all required Majors data fields

  • If user selects "Major has no end date" THEN  the Major will ALWAYS display in the "Intended Major or Program of Study" menu in CCCApply

  • If user selects, "Major has end date" - THEN a valid end date must be provided in the CSV file , else error message should display

Create Date

NO

Warning

VERY IMPORTANT: The “Create” column is a system-generated date field that MUST remain blank when completing your CSV import file.

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Use the following steps to import majors.

  1. Using the exact format that Have ready an edited .csv file of majors for importing. See /wiki/spaces/PD/pages/758546724 for details.

  2. Select either CCCApply or International from the Applications drop-down list.

  3. From the Majors module, click Import Majors to display… 

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    ...the Import Majors dialog box.

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  4. Click Choose File to display your computer’s file navigator.

  5. Navigate and select the majors .csv file you want to import. Ensure that, if you selected CCCApply or International in step 2 above, you select the correct application majors .csv file. After selecting your .csv file, the file name displays next to the Choose File button.

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  6. Click Import to import the majors .csv file. The Import Majors dialog box closes automatically, and the Majors table displays with all rows updated and and refreshed to display your edited and new major values.

How Your Majors & Programs Display in the CCCApply Applications

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To get started colleges should complete the The Major Category Implementation Worksheet, which provides a comprehensive step-by-step guide for setting up the Major Category field in CCCApply.

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Use the following steps to configure English Proficiency values for your college.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure majors English Proficiency from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Select International from the Applications drop-down list.

  4. Click the English Proficiency link to display the English Proficiency table.

  5. Enter help text in the English proficiency help text field to provide instructions to the student that will display in the CCCApply International application. The text instructions inform the students of:

    • what their specific English proficiency requirements are for your college (i.e., which tests are accepted and which tests will appear in the CCCApply International application’s Proficiency Test/Qualification  dropdown list)

    • which non-test requirements are accepted (i.e. native English speaker or previous attendance at an English language school, etc.)

6.  Select a check box for one or more English Proficiency Types.

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Use the following steps to create a new rule.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure rules from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Select either CCCApply or International from the Applications drop-down list.

  4. Click the Rules link to display the Rules table.

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  5. Click Add Rule to display the Add Rule dialog box for your college.

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  6. Enter a name for your rule in the Name field. The name must be unique among the other rules you have created.

  7. Select either Active or Inactive from the Status drop-down list.

    1. Active means that it should run every time a student submits an application.

    2. Inactive means that the rule should not run.

  8. Use the Executes Before drop-down menu to set the execution order for your rule relative to your other rules. If your new rule should execute after all other rules, select Executes Last.

  9. Begin writing your rule In the Rule field. It is at this point that a proficiency in writing computer software will be most helpful, as rules are written in a computer programming language similar to C or JavaScript.

Note

Note the key words of “mail,” “staffmail,” and “error” in the table below.

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In this example we’ll write our rule to check the "military_status" field for a submitted application, and send the email when the field contains the value "2". For the purposes of this example, the message ID for the email is "Welcome Military" (see Prerequisite, above).

  1. Enter (or copy/paste) the following rule text in the Rule field:

    if(military_status == "2")
    {
    mail("Welcome Military", "admissions@yourCollege.edu", "Welcome to College!")
    }

    Note that the keyword “mail” is followed by a parenthetical, comma-separated statement consisting of the Message ID in quotes, the “from” email value (for your college), and the email subject text.

Note

Note: You can either select the message ID from the Messages drop-down list to get it to display in the Rule field at the cursor, or - if you know the message ID - you can simply type it.

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In the example below, the rule would do nothing if "military_status" contained a value other than "2".

  1. Changing the "military_status" field to a value of "2" causes the preview to change, presenting the details of the action that will be taken.

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  2. Once you’re satisfied with your rule’s preview, click Save to save the rule, close the Add Rule dialog box, and display your saved rule in the Rules table.

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  3. After a caching delay of 30 minutes you can then submit a test application in your Pilot environment that meets the requirements for triggering the email in order to test it and see the result.

    For a student who indicates active military status in their CCCApply application, this rule will send him/her an email with the subject line of "Welcome to College!" and a "from" address of "admissions@alanhancock.edu". The body of the email will be the content of the "Welcome Military" message.

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Creating an Error Message Rule Example

Use the steps below to create a rule to display an error/warning message in the application reminding the student that they need to supply their SSN number in order to apply for financial aid.  

  1. Enter (or copy/paste) the following rule text in the Rule field:

    if(ssn == null)
    {
    error("Warning: You must provide your social security number to apply for financial aid. Please confirm this is your intent.")
    }

    Note that the keyword “error” is followed by a parenthetical statement consisting of the error message text you want to display based on the “if” condition.

  2. Click Check & Preview to validate the rule and to display any parameterized fields.Select the Null check box to display a preview of the error message:

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    Note that the Rule Preview shows (Nothing) since the conditions for the warning message to display are not yet met (i.e. snn == null).

  3. Select the Null check box to display a preview of the error message:

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  4. Once you’re satisfied with your rule’s preview, click Save to save the rule. The Add Rule dialog box automatically closes and your saved rule displays in the Rules table.

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  5. After a caching delay of 30 minutes you can then submit a test application in your Pilot environment that meets the requirements for triggering the error message in order to test it and see the result.

    For a student who has not provided their SSN number in their CCCApply application the following error message displays when they click Submit my Application:

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Editing a Rule

Use the following steps to edit a rule.

  1. Select the Edit icon on the row for the rule that you want to edit.  
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    This displays the Edit Rule dialog box.

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  2. Make your edits and click Save to save your changes. The Edit Rule dialog box automatically closes, and focus returns to the Rules table.

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Configuring Messages for Rules

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Use the following steps to create a message in the Messages module.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure messages from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Select either CCCApply, International, or CC Promise Grant from the Applications drop-down list, depending on which application you want to create messaging for.

  4. Click the Messages link to display the Messages Summary table.

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  5. Click Add Message to display the Add Message for <Your College> dialog box where you can define the message.
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  6. Enter a message name in the Message ID field. You will use this name to associate the message with its corresponding rule and it displays in the Add Rule dialog box and the Edit Rule dialog box in the Messages drop-down list.

    Note: The name must be unique among the other messages you’ve created. The maximum name length is 50 characters: letters, numbers, spaces, and any special symbols available on a typical computer keyboard are allowed.

  7. Write your message body in the large Message Content field. The controls for this field are similar to the controls for common word processors (text formatting, images, links, etc.).

  8. Use the scrollable Application Data Fields to select field names from the student application to include the student's responses in your email.

    When you place the cursor in the Message Content field and then click a field in the Application Data Fields list, the field name displays in the Message Content field (the email body) prefaced by a $ symbol and surrounded by curly braces ({}). This is a placeholder that indicates the position where the corresponding application input from the student will appear in the message.

Note

Note: If you prefer typing to clicking, you can type the placeholders manually. Use the same format, "${fieldname}", as shown in the sample message images below.


To create a sample message, follow these steps:

  1. In the Message ID field, type: Welcome Email

  2. In the Message Content field, type: Congratulations,

  3. Then, leaving a space after the comma, scroll (don’t click) through the field names in the Application Data Fields field group until you find firstname, and click it. Note that ${firstname} appears in the Message Content field where your cursor was located.  

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  4. In the Message Content field, type: ! You are now enrolled at

  5. Then, leaving a space after the “at” scroll (don’t click) through the field names in the Application Data Fields field group until you find college_name and click it. Note that ${college_name} appears in the Message Content field where your cursor was located.

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  6. In the Message Content field, type:  “for the” without the quotes.

  7. Then, leaving a space after the “ for the ” scroll (don’t click) through the field names in the Application Data Fields field group until you find term_description and click it. Note that ${term_description} appears in the Message Content field where your cursor was located.

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  8. In the Message Content field, type: term. Your completed message should now display as in the image below:

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    With this message in place, consider an example student named Ethel who has applied to Allan Hancock College for the Fall 2018 term. A rule that uses this message will email a student named Ethel with this body text: "Congratulations, Ethel! You are now enrolled at Allan Hancock College for the Fall 2018 Term."

  9. When you are satisfied with the contents of your email, click Save. The Messages Summary table redisplays, now including your new message.

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Editing A Message

Use the following steps to edit a pre-existing message in the Messages module.

  1. Select the Edit icon on the row for the message that you want to edit.  This displays the Edit Message dialog box:

  2. Make your edits and click Save to close the Edit Message dialog box and return focus to the Messages Summary table.

Note

Note: You can change the Message ID, but remember that you must also update your rules to use the new ID.

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Warning

Warning: Your import file must contain all of your supplemental questions, not only those you want to add. Do not import a file that contains only the questions you wish to add to an existing set of questions. This will cause all of the existing questions to be over-written. Instead, export your existing supplemental questions to a file, add your new questions to that file, and then import it.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to configure majors from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Select CCCApply from the Applications drop-down list.

  4. Click the Supplemental Questions link to display the Supplemental Questions Summary table.

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  5. Click Import XML to display the Import Supplemental Questions dialog box.

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  6. Click Choose File to navigate to your supplemental question XML file. The Import button becomes enabled once you have selected a file.

  7. Follow the onscreen instructions and click Import to import your supplemental questions.

    1. A success message displays for correctly-formatted and imported XML files.

    2. The Supplemental Questions Summary table will redisplayed, now including an entry for your newly-imported questions. A page ID will be assigned to your uploaded file. If you later export this set of questions, this page ID will be part of the output file name.

    3. If your XML file is not formatted correctly (invalid), then an error message displays notifying you. You must validate your supplemental questions XML file against the cccSuppQuesTypes.xsd file here.

Updating Status And Effective Date

Use the following steps to edit a supplemental question set in order to change its effective date and/or its status.

  1. Click the Edit icon on the row for the supplemental question set you want to edit.  

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    This displays the Edit Supplemental Question dialog box.

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  2. Edit the page status (active or not active) and/or the Effective Date value. The Effective Date field value must be a future date

  3. Click Save to save your changes. The Edit Supplemental Question dialog box automatically closes, and focus returns to the Supplemental Questions Summary table.

Downloading Your Supplemental Question XML Set

Use the following steps to export an XML supplemental question set. You may want to do this in order to edit the XML and then re-import it as a new/edited set of supplemental questions.

  1. Select the Download icon on the row the supplemental question set you want to download (only one page can be downloaded at a time).  

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    The Export Supplemental Question dialog box displays.

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  2. Click Confirm to export/download the XML supplemental question file to your computer’s default download location. The default name of the downloaded file incorporates the page ID and effective date, i.e. the supplemental question set with an ID of 502 and effective date of 5/9/18 has a file name of: supp-611-502-20180509.xml.

  3. Use a text editor or XML editor to edit the file as needed. You can then validate the file and import it and have a new, updated supplemental question set.

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Using the Utilities

The Utilities module contains:

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Prerequisite: Your college must be integrated with the CCC IdP Proxy In order to use the SPAM filter.

  1. Log into the CCC Administrator -> CCCApply Administrator.

  2. If you are a multi-college district, select the college for which you want to check SPAM from the Select a college drop-down list. If your college is not in a multi-college district your college displays by default.

  3. Select either CCCApply or International from the Applications drop-down list.

  4. Click the Utilities drop-down list and select Spam Filter to display the SPAM Filter Summary table.  

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    Any potentially fraudulent applications display with some details including a Confidence % value indicating the machine learning algorithm’s analysis of how likely the application is to be fraudulent.

    Note: If you have a specific application that you want to mark as spam or validate as not spam, you can enter the application ID in the Find an application search field to find it. You can look up and retrieve previously-downloaded applications and mark them as valid or fraudulent.

  5. Use the CCCApply Report Center to view any application in greater detail if you are unsure if it is valid or SPAM.

  6. Select the check box for the row of any application you want to mark as SPAM or valid to enable the Confirm Spam and Mark as Valid buttons.

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  7. Click the:

    1. Confirm Spam button to mark the application as SPAM. The machine learning algorithm will incorporate the application’s details to help it identify future fraudulent applications.

    2. Mark as Valid button to mark the application as legitimate so that it can be submitted and available for download using the Download Client.

SPAM Email Alerts

SPAM email alerts are automatically sent to the Admissions Office Email you entered in the College Information module. Two email alerts will be sent to your Admissions Office email:

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Use the following steps to reset many applications at once.

  1. Log in to the CCCApply Report Center and run the New Applicant report.

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  2. Export the report to a .csv file.

  3. Open the .csv file with a spreadsheet application.

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  4. Copy confirmation numbers from the spreadsheet and paste them into the Reset Downloads module input field. Multiple confirmation numbers can be separated by commas (i.e. 768756, 123456), spaces (i.e. 768756 123456), or by new line, i.e.: 
    768756 
    123456

Note

You can enter one confirmation number at a time, or you can modify the spreadsheet to bring them all together so you can copy/paste all of them at once. You will not need the Excel file after you have copied the confirmation numbers you want, so there is no need to be particularly careful with it.

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