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Contents
Introduction
The California Community Colleges Technology Center (CCCTC) provides multiple products and services to assist California’s community colleges by facilitating and coordinating the work of systemwide technology. For consistency and to add clarification to this work, this guide was created to serve as the authoritative source of truth for the official name and description of each CCCTC’s product and service, for internal use only.
The CCCTC Products & Services Definitions document is a living document representing the current-state of each product & service developed and delivered by the CCC Technology Center, unless otherwise noted. This document should be reviewed before each major product release to ensure it continues to reflect current and accurate information. Required updates should be referred to the document owner for inclusion and approved by the CCCTC Executive Director, Tim Calhoon.
Change Notification: CCCTC employees and contract staff will be notified by email of all confirmed changes upon approval by the CCCTC Executive Director.
Products & Services Definitions
The table below contains the following product information:
Official Product Name
CCCTC Product Owner / Manager
Brief Product Overview
Basic Prerequisites
Responsibilities for Sales/Adoption
Responsibilities for Implementation Configuration and Ongoing Success
Contract Requirements
Student Success Suite
The Student Success Suite is a collection of student-facing products developed by the CCC Technology Center, including OpenCCC (account creation) CCCApply (college applications), and CCC MyPath (student onboarding).
Product | Product Owner/Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
Career Coach | Mike Caruso / Jane Linder | Provides career assessment Recommends college programs for careers Provides salary and employment data
| SSO Proxy CCC MyPath
| | N/A (via MyPath) |
CCCApply Standard Application | Mike Caruso / Jane Linder | Online domestic application for admission to the California Community Colleges. Includes algorithm to determine residency status (for tuition purpose) Includes AB540 status algorithm
| Terms & Majors setup in the Administrator College IDP SSO Proxy (Staff)
| | |
CCCApply Noncredit Application | Mike Caruso / Jane Linder | This is a custom workflow (skip logic) within the Standard Application Unique URL, custom Majors & Supp Questions Does not include residency determination
| College must be live on the CCCApply Standard Application Students use unique Noncredit App URL Configure Majors for Noncredit App in Administrator
| |
|
CCCApply International Application | Mike Caruso / Jane Linder | | SSO Proxy IDP OpenCCC
| | |
CC Promise Grant Application (Formerly CCCApply BOG Fee Waiver) | Mike Caruso / Jane Linder | Digital version of the California College Promise Grant included as part of the The California College Promise Grant was formerly known as the BOG Fee Waiver For eligible California residents, the California College Promise Grant permits enrollment fees to be waived Assistance for the purchase of books and supplies must be applied for separately
| SSO Proxy IDP OpenCCC
| | |
CCC MyPath | Mike Caruso / Jane Linder | Guided Pathways onboarding system Customizable by college Provides dynamic onboarding and guidance experience based on student-provided information Includes college-specific and Chancellor’s Office-provided information pages for various student services, such as Financial Aid and Online Orientation Easily request, collect, and retrieve electronic documents from incoming students Serves as hub for
| SSO Proxy
| Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Enabling Services
| |
CCCApply Report Center | Mike Caruso / Jane Linder |
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Core Administrator Platform (CAP) | Mike Caruso / Jane Linder | The Core Administrator Platform (CAP), as an independent product, is a shared, centralized admin configuration tool that facilitates authorization of college staff to access all CCC application admin tools. “Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights-controlled activities within an area of the system or software via the Core Administration Platform (CAP) All CCCTC applications that have an admin tool will be integrated with this single point of entry, global interface launch pad, whereby independent admin tools are launched from this central service and will be self-contained admin services. CAP will be the central launch pad for all of our CCCTC products. The goal is to streamline authentication and user accounts for our CCC end users.
| | Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Enabling Services
| |
OpenCCC | Mike Caruso / Jane Linder | OpenCCC is the student account system Provides administrative access for OpenCCC student applications Streamlines the admission application process
| | Sign-up: N/A (component of CCCApply) Opport.: N/A (component of CCCApply) Implementation: Enabling Services (via CCCApply)
| |
Data & Infrastructure Suite
Product | Product Owner/Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
CCC Data Warehouse | Mark Cohen | | | | |
Data Warehouse Report Server | Mark Cohen | NEED from Product Team | Authorized IRPE Users are vetted and must be approved by college or district Vice President or other authority User account setup and access requires end-user implementation of compliant authentication software to facilitate multi-factor authentication (MFA) login requirements.
| | No formal contract or MOU, but approval for access includes vetting and approval from college/district V. President |
eTranscript California | Mark Cohen | | | Sign-up: CCCTC Sales Team, or Topacio Vargas at XAP Opport.: CCCTC Sales Team Implementation: Enabling Services Project Management oversight of XAP and college tasks (for eTranscript 2.0 and beyond)
| (Contract with XAP) |
InCommon Federation | Amir Kahn | Provides a trust fabric for higher education, their vendors, and partners to facilitate single sign-on from local campus accounts. Chancellor’s Office and the CCCTC have put together an agreement for InCommon membership for all California community colleges to be paid centrally
| | Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Jeff Holden (shifting to Enabling Services in May 2018)
| |
Multiple Measures Placement Service | Mike Caruso / Jane Linder | | | | |
SAML / IdP (Shibboleth, Ethos, Portal Guard)
| | Not a CCCTC product, but necessary to provide IdP (ID’s) within CCCTC Products Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider and a service provider. Allows sites to make informed authorization decisions for individual access of protected online resources in a privacy-preserving manner.
| | | N/A
|
SSO Proxy (“Authentication”) | John Sills | California Community Colleges Single Sign-on Federation (SSO) “Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy Provides users single sign-on convenience and privacy protection Online Service Providers control access to their protected resources. All CCCTC Products that require Authentication must be configured and connected via SSO Proxy (ex: Canvas, Apply, Starfish, MyPath, Library, etc)
| | Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure. Opport.: CRM Implementation: Enabling Services
| |
SuperGlue (formerly “Project Glue”)
| John Sills | Provides a secure, robust framework for data exchange between CCCTC products and colleges Software component installed locally behind a college’s firewall to facilitate data exchange between CCCTC projects and college’s Student Information Systems (SIS) Enables disparate SISs to communicate in a standardized way through a cloud service Master Data Management (YOUnite) Provides a single point of reference for what systems are considered “systems of record” for specified data elements and data exchange interactions. Keeps college data synced with CCCTC centralized applications Facilitates data exchange between colleges and Chancellor’s Office
| | Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure. Opport.: CCCTC Sales Team, CRM’s Add on Feature Sales: Sales/CRM’s/ES Implementation: Enabling Services
| |
Unlimited SSL Certificates | Amir Kahn | | | Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Jeff Holden (shifting to Enabling Services in May 2018)
| |
NOTES:
“Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy solution
“Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights driven activities within an area of the system or software via the Core Administration Platform (CAP) once released in summer 2018.
Vendor / External Products & Services
Product | Product Owner/Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
Canvas
(CCMS - Common Course Management System) | Amy Beadle | |
| | |
CENIC (Corporation for Educational Network Initiatives in California) | Mike Tuccillo | Connecting the colleges to CalREN through a CENIC managed 10Gbps fiber optic network connection. Each college qualifies for a 10Gbps fiber primary router/circuit and 10Gbps fiber secondary router/circuit. Each approved college center qualifies for a 1Gbps fiber primary router/circuit and 1Gbps fiber secondary router/circuit, where available, in order to provide for network diversity targeting for maximum connectivity uptime. These upgrades are expected to be in place by 2020, and provide sufficient capacity for at least 10 years
| | |
|
CENIC Mini-Grant | Mike Tuccillo | | a CCCCO provided CENIC 10 gigabit circuit
| | |
Chancellor’s Office Curriculum Inventory (COCI) | Rachel Stamm | | | |
|
CVC/OEI (formerly Course Exchange) | TBD | | Project Glue SSO Proxy
| Sign-up: Foothill-De Anza Opport.: CCCTC Sales Team Implementation: Enabling Services
| |
Course Identification System (C-ID) | Rachel Stamm | Enables “descriptor-based articulation” Each C-ID number identifies a specific lower-division, transferable course commonly articulated between the CCCs and UC and CSU All colleges implemented; accounts added and managed by CCCTC Support.
| | Sign-up: N/A Opport.: N/A Implementation: N/A
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Library Services Platform (Ex Libris) | Amy Beadle | A single cloud-based library services platform [LSP] developed by Ex Libris for managing library operations. 110 California Community College libraries will participate via 85 college or district level deployed instances. Replaces various legacy Integrated Library Systems (ILS) currently in use.
| | | |
Revision History
Document Owner: Director of Enabling Services, and Director of Communications and Marketing
Document Approval: CCCTC Executive Director, Tim Calhoon
Revision Date | Editor | Key Differences | Date of Executive Approval |
4/10/18 - Draft | D Quintanilla | Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian | N/A |
5/8/18 - Final Draft | A Newman / S Chagoya | Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically | N/A |
6/6/2018 - Initial release | Tim Calhoon | Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership | 6/6/2018 |
6/19/2018 | A Newman | Added CENIC and CENIC Mini Grant information | 6/20/2018 |
7/24/2018 | A Newman | Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction. | 7/25/2018 |
12/90/2018 | A Newman | Added Multiple Measures Placement Service with Jennifer Coleman’s input | 1/5/2019 |
4/18/2019 | A Newman | Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen | 4/18/2019 |
6/4/2019 | A Newman | Added Library Services Platform information, and LSP additions to SSO Proxy section. | 6/5/2019 |
8/15/2019 | D Quintanilla | Added MDM information to the SuperGlue Product Overview section | 8/16/2019 (JC for TC) |
02/12/2020 | A Newman | Updated a few Prod Mgr assignments per Bill Zlomke. Bill will be taking ownership of this document from today forward. | |
09/17/2020 | P. Donohue | Updated document to reflect restructured product groups and update PMs and other details. | TBD |