| Request No. | 2014-40 |
|---|---|
| Date of Request | December 31, 2014 |
| Requester | CCCApply Steering Committee |
| Status | Approved |
| Application(s) | All Applications |
| Section / Page | In-Progress Applications |
| Steering Approval | APPROVED March 2017 |
| Steering Hearing Date | June 16, 2016 |
| Change to Downloads | No |
| Change to Logic | No |
Problem / Issue
Colleges have requested access to the In-Progress application database for the purpose of identifying students who have started an application but never completed or submitted one. Outreach support for students who appear to have abandoned the application process is a high priority to colleges. In addition, they claim that the legacy Xap system allowed them tthis access and they are requesting CCCApply be modified to allow them access to these applicants for recruitment purposes. Bottom line: colleges want to support students and help them get through the admission application process.
Response from CCCApply
Due to state and federal privacy regulations, colleges are not able When a student starts an application with CCCApply, they are establishing a legal agreement / contract with the CCC Chancellor’s office. When they complete their application and submit, at this point - they are entering into an agreement to release their information to the college.
Proposed Solution
Requirements Summary
Ideas for language in the email...
Email subject line: Action Required: Submit Your CCCApply Application
(Patty rec'd an email from a website (Resume builder.com) where I had started a resume on their site, but never finished it. The email nudged me to return to the site and finish the resume. The body of the email included 4 bullet point reasons why it's a good idea to finish the resume, link to the resume, contact information for questions, etc.
For un-submitted applications we want to make sure we include <college_name> <app_id> personalized email <firstname>+<lastname> and snippet of information to contact the college if they have any questions about college-specific application or registration information.