COCI Known Issues for Version 4
- 1 Hours associated with CWE Courses migrated to Maximum Hours of Work field - open
- 2 CDCP Eligibility Criteria Displaying 2 additional Options - open
- 3 Auto-calculation not running for credit courses when CB10 is set to N - closed
- 4 Details added on Transfer & Articulation tab are not displaying in View mode - closed
- 5 College Submitter cannot set Active - Teachout Only Courses to Inactive - Closed
- 6 Comments made on Working Copy not displaying when course is finalized and submitted - Closed
- 7 Changes made on working copy not displaying on the course history - closed
- 8 Date fields don't support keyboard entry - closed
- 9 Auto-Approval workflow for Courses - closed
- 10 Changes to new or existing courses or programs - CloseD
Hours associated with CWE Courses migrated to Maximum Hours of Work field - open
Issue Summary: per the CCCCO, hours listed in Hours of Paid Work and Hours of Unpaid Work were combined into a single value and added to the Maximum Hours of Work field on the new course form. Users reported these two fields should not have been combined and instead Hours of Unpaid Work should be mapped to Minimum Hours of Work and Hours of Paid Work should me mapped to Maximum Hours of Work. Upon review, the CCCCO agrees with the feedback received from the field and has requested the combined value in Maximum Hours of Work to be removed and a revised mapping to be applied.
Version 3.9 Field | Version 4.0 Field and Mapping | Version 4.0.2 Field and Mapping |
|---|---|---|
Hours of Unpaid Work | Maximum Hours of Work | Minimum Hours of Work |
Hours of Paid Work | Maximum Hours of Work |
Resolution Available? Yes. Courses with CWE hours prior to 11/20/23 will have their CWE hours updated to remove the combined value in Maximum Hours of Work and the 4.0.2 mapping applied.
Severity / Impact | P1. High |
|---|---|
Date Reported | 12/7/23 |
Affects Versions | 4.0 |
Date Resolved | – |
Fix Versions | 4.0.2 |
Last Updated | 1/17/24 at 10:30 AM |
CDCP Eligibility Criteria Displaying 2 additional Options - open
Issue Summary: per the CCCCO, 2 additional dropdown options were added to the CDCP Eligibility Criteria field in 4.0 - Citizenship for Immigrants ( B ) and Health and Safety ( D ). Users reported these two options should not have been added and are not applicable for CDCP Eligibility. Upon review, the CCCCO has requested these two options be removed from the program form and from the program search criteria.
Workaround Available? Yes. Until these two options are removed, users should not select them when creating or editing programs/
Severity / Impact | P3. |
|---|---|
Date Reported | 12/7/23 |
Affects Versions | 4.0 |
Date Resolved | – |
Fix Versions | 4.0.2 |
Last Updated | 1/17/24 at 10:30 AM |
Auto-calculation not running for credit courses when CB10 is set to N - closed
Issue Summary: When inputting hours values for credit courses CB07 and CB06 are not auto-calculating.
Workaround Available? Yes. Users should input the unit values directly into CB07 and CB06.
Severity / Impact | P2. Resolve ASAP |
|---|---|
Date Reported | 11/30/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
Details added on Transfer & Articulation tab are not displaying in View mode - closed
Workaround Available? Yes. Users can either edit the course and navigate to the Transfer and Articulation tab, or they can go to the course history. Please Note: Changed made to courses that already have control numbers will not be reflected on the course history until the working copy is finalized and submitted.
Severity / Impact | P2. Resolve ASAP |
|---|---|
Date Reported | 11/30/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
College Submitter cannot set Active - Teachout Only Courses to Inactive - Closed
Workaround Available? Yes. College Submitters can contact cociappsupport@openccc.zendesk.com to have these courses moved to Inactive status until the bug is resolved.
Severity / Impact | P1. High |
|---|---|
Date Reported | 11/29/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
Comments made on Working Copy not displaying when course is finalized and submitted - Closed
Workaround Available? No.
Severity / Impact | P2. Resolve ASAP |
|---|---|
Date Reported | 11/29/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
Changes made on working copy not displaying on the course history - closed
Workaround Available? No. Please note: the edits made to courses are reflected as expected on the Active record when the working copy is finalized and submitted
Severity / Impact | P2. Resolve ASAP |
|---|---|
Date Reported | 11/29/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
Date fields don't support keyboard entry - closed
Workaround Available? Yes. After you click on the field, press the “esc” key on the keyboard. Doing so will override the calendar settings.
Severity / Impact | P3. |
|---|---|
Date Reported | 11/29/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
Auto-Approval workflow for Courses - closed
Resolution and/or Workaround Available? Yes. CCCCO Admins will process course submissions in bulk 3x daily until resolved.
Severity / Impact | p1. High |
|---|---|
Date Reported | 11/27/23 |
Affects Versions | 4.0 |
Date Resolved | 12/18/23 |
Fix Versions | 4.0.1 |
Last Updated | 1/17/24 at 10:30 AM |
Changes to new or existing courses or programs - CloseD
Resolution Available? Yes; partial. The COCI Support Team can manually re-enter any courses or programs that were added or modified in the window noted above. Supporting documentation needs to be re-added by College Users. After auditing the snapshot available against what is currently in production, several college users have already re-added their courses or programs. If you would like us to complete the field responses for any remaining submissions, please contact us at cociappsupport@openccc.zendesk.com and we will complete the form entry for you.
Severity / Impact | p1. High |
|---|---|
Date Reported | 11/10/23 |
Affects Versions | 3.9.2, 4.0 |
Date Resolved | 11/29/23 |
Fix Versions | – |
Last Updated | 11/29/23 at 10:30 AM |