Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 16 Next »

This page provides a step-by-step guide for creating a new account with OpenCCC 2.0.


Sections:


About Account Creation

What is an OpenCCC account and why do students need one?

OpenCCC is the California Community Colleges federated identity initiative, which includes a systemwide student account system that allows students to access web-based technology applications via one common, single sign-on account.

 Read more about the Student Account & the CCCID

Student Account System & The CCCID

When an account is created by a user, a unique identifier is created for that user called the CCCID (California Community Colleges ID) and the user's personal identification data is stored in an Identity Center. The CCCID is the master link between the Identity Center, admission applications, and other system wide technology services. 

CCCID & Student Data Passed to Colleges

When a user is authenticated to use a systemwide service or application such as CCCApply or MyPath, the CCCID is passed to that service to identify the unique individual. In this way services and applications can maintain personal accounts for the user anonymously, thus ensuring privacy for the user.

What information is needed to create a new account?

To create an account, students need an email address and mobile phone number or a unique email address to start the new account, whichever they prefer to validate their identity. Once the user can retrieve and validate their verification code, only a few other details are required to complete the account process, including:

  • Name & Address

  • Birthdate

  • Secure password

These are the only details required to create a new OpenCCC account. Additional information may be needed to submit an application for admission or a financial aid application. 

Where do users go to create an account?

Most students create their account the first time they apply to a California Community College using CCCApply, the systemwide application for admission to college. Alternately, students may encounter the OpenCCC account on their way to explore Career Coach,

How long does it take to create an account?

The simple, mobile-friendly account creation process is designed to be clean, clear, and convenient - allowing users to create & validate a new account and complete their profile in under 7 minutes.

More questions related to the new account system

I think I already have a CCCID. Do I need to create another new account in the new system?

How do I sign in with my existing (legacy) account?

What’s the difference between the legacy and the new OpenCCC?

Can legacy users still use their original Account?


Steps for Account Creation

A new account can be created in just three easy steps: 1) Choose your preferred method to receive a verification code and validate your identity; and 2) complete required fields and set up a secure Password. That’s it!

See the step-by-step guide for creating an Account below.

Step 1: Create & Verify Your Account

  1. Start on the Sign In page.*

  2. Select the Create An Account link below the Email or mobile phone input field. The Create Your Account page will display.

New OpenCCC Account Sign In page


3. Enter a unique Mobile Phone number in the input field then

4. Click the Text My Verification Code button to begin the process of validating your identity. If your mobile phone number is unique, a verification code will be sent to you in a text message.

Screenshot of the Create Your Account page with Mobile Phone input field.

If your mobile phone number is not unique or if your primary phone is a landline, you can try again or switch to the other method by selecting Use email instead link.
The page will refresh with the Email input field.

Option: If your primary phone is a landline phone or your mobile phone number is not unique to you, select the Use email instead link to use your email address for validating your identity.

Screenshot of the Create Your Account page with Email input field.

Above: Screenshot of the Create Your Account page with the Email input field.

5. Retrieve your Verification (Security) Code from your Mobile Phone or Email account.

For security purposes, two-factor validation is used to verify your identity. A time-sensitive, six-digit validation code will be sent to the user through their preferred method of contact. The code must be retrieved and used within 10 minutes of requesting your code. Below is an example of the verification code message received by email.

Screenshot of the validation code email sent to user during OpenCCC account creation.

Reminder: The verification security code is time-sensitive and must be retrieved and entered on the Verify Your Account page within 10 minutes of receipt.

6. Enter your six-digit code on the Verify Your Account page.

Didn’t receive your code? Click the Resend Code link to receive a new security code. If you want to switch to the other method of contact, click the Back to Sign In link to start over.

Success? If your security code is valid, the Create & Verify Account process is complete and the Create Profile section will display.

Step 2: Create Profile & Credentials

After your new account has been created and verified, it’s time to create your Profile and set up your secure password.

The Create Profile page has three sections with 3 simple tasks:

  • Enter your Contact Information

  • Enter your Personal Information

  • Set up a secure Password

Need Help? If you need assistance during the Create Profile process, click on the Help link in the footer to contact technical support.

Enter your Contact Information.

The Contact Information section includes the information that helps your college and other systemwide technology applications contact you and verify your identity.

  1. Enter a unique Email address and then Confirm Email Address.

  2. Enter a primary phone number and indicate what type of phone it is.

Primary Phone Number and Phone Type

Terms of Use Acknowledgment

Are you currently homeless? question

The Contact Information section of the Create Profile page in the OpenCCC account.

Enter Personal Information

Set Up a Secure Password

The final step in the Create Profile section is to set up a secure password, ensuring it meets the criteria requirements.

A secure password must:

  • be at least 8 characters in length

  • contain at least one uppercase letter

  • contain at least one lowercase letter

  • contain at least one number

  • contain at least one of the following special characters ( !, @, #, $, %, ^, &, or *)

Click the Submit button to finish the Account creation process.

 

Account Confirmation & Next Steps

Errors & Other Issues

Session Time-Out

Mobile Phone Number is Not Unique

Too Many Attempts to Validate Email or Mobile Phone

Resend Validation Code

Didn’t Receive Verification Code

Password Reset

Address Verification Message

Related How To Articles

  • No labels