July 2020: The CCC Technology Center updated their online support sites with the modern, cloud-based community platform, Vanilla Forums, which serves millions of end-users around the globe. This online guide provides CCC faculty and staff a quick start “how to” primer for using the new tool and connecting with CCCTC college support services.
Welcome
Part 1: Getting Started
Overview
This online guide provides CCC faculty and staff a quick start “how to” primer for sharing news and information, connecting with colleagues, and contacting CCCTC college support services.
Community-Based Support & Collaboration
CCCTechnology.info delivers a modern, cloud-based community user experience for California Community Colleges faculty and staff, providing easy access to product news, discussion channels, release announcements, and 24/7 online support for all CCCTC systemwide technology applications and services.
And as it does today, CCCTechnology.info remains your one-stop shop for fast and efficient online support from CCC Technology Center support engineers and qualified product experts. Look for more information about our exciting new redesign in coming days.
Getting There
The URL for the online community support site for California Colleges faculty and staff remains http://ccctechnology.info. All college staff users are welcome to peruse the discussions and announcements on the site at any time; however in order to take advantage of the features and functionality available to faculty and staff, including posting a question or comment, users are encouraged to register for an account by following the easy steps outlined in the following section, Registering & Signing In.
Registering & Signing In
Sign In with a Social Media Account
Setting Up Your Profile & Preferences
Editing Your Profile
Setting Your Notifications Preferences
Following Categories
Bookmarking Posts & Threads
Connecting Your Profile to Social Media
Part 2: Using the Support Site
Viewing Categories
Viewing a Post
Replying to a Post
Posting a Question, Comment, or Suggestion
Editing a Post