College Submitter cannot set Active - Teachout Only Courses to Inactive: OPEN
Issue Summary: College Submitters cannot modify the course status when the starting status is Active - Teachout Only. The Deactivate button is disabled.
Workaround Available? Yes. College Submitters can contact cociappsupport@openccc.zendesk.com to have these courses moved to Inactive status until the bug is resolved.
Severity / Impact
Date Reported
Affects Versions
Date Resolved
Fix Versions
Last Updated
P1. HIGH
11/29/23
4.0
TBD
11/29/23 at 10:00 AM
Severity / Impact:
Date Reported:
Affects Versions:
Date Resolved:
Fix Versions:
Last Updated:
Comments made on Working Copy not displaying when course is finalized and submitted : OPEN
Issue Summary: When a user is working with an Active course in Working Copy mode and adds a comment on the Contact page, that comment is saving and displaying only in the working copy. When the changes are finalized and the working copy is submitted, the copy is not being rendered on the Active version, nor is is displaying on the Course History page.
Workaround Available? No.
Severity / Impact
Date Reported
Affects Versions
Date Resolved
Fix Versions
Last Updated
P2. RESOLVE ASAP
11/29/23
4.0
TBD
11/29/23 at 10:30 AM
Date fields dont support keyboard entry: OPEN
Issue Summary: All users must use the date picker for the required COR Effective Date and District Governing Board Approval Date fields, as well as the optional COR Effective End Date field. Keyboard entry of the date is not currently supported
Workaround Available? No
Severity / Impact
Date Reported
Affects Versions
Date Resolved
Fix Versions
Last Updated
P3
11/29/23
4.0
TBD
11/29/23 at 10:15 AM
Auto-Approval workflow for Courses: OPEN
Issue Summary: Courses are going into Submitted status instead of Approved even when field validation is passed.
Resolution and/or Workaround Available? Yes. CCCCO Admins will process course submissions in bulk 3x daily until resolved.
Severity / Impact
Date Reported
Affects Versions
Date Resolved
Fix Versions
Last Updated
P1. HIGH
11/27/23
4.0
4.0.1
11/29/23 at 11:15 AM
Changes to new or existing courses or programs: CLOSED
Issue Summary: COCI was “rolled back” on Thursday, November 9th, 2023 at 8:00 PM. The rollback restored COCI to the look, feel, function and records stored in the database from 1:00 PM on Wednesday, November 8th, 2023. Users have since reported new records created and records modified between 1:00 PM on November 8th and 8:00 PM on November 9th are no longer displaying in COCI.
Resolution Available? Yes; partial. The COCI Support Team can manually re-enter any courses or programs that were added or modified in the window noted above. Supporting documentation needs to be re-added by College Users. After auditing the snapshot available against what is currently in production, several college users have already re-added their courses or programs. If you would like us to complete the field responses for any remaining submissions, please contact us at cociappsupport@openccc.zendesk.com and we will complete the form entry for you.