Issue Summary: Courses are going into Submitted status instead of Approved even when field validation is passed.
Resolution and/or Workaround Available? Yes. CCCCO Admins will process course submissions in bulk 3x daily until resolved.
Last Updated 11/27/23 at 11:12 AM
Severity / Impact
Date Reported
Affects Versions
Date Resolved
Fix Versions
HIGH
11/27/23
4.0
n/a
4.0.1
Changes to new or existing courses or programs: OPEN
Issue Summary: COCI was “rolled back” on Thursday, November 9th, 2023 at 8:00 PM. The rollback restored COCI to the look, feel, function and records stored in the database from 1:00 PM on Wednesday, November 8th, 2023. Users have since reported new records created and records modified between 1:00 PM on November 8th and 8:00 PM on November 9th are no longer displaying in COCI.
Resolution Available? Yes; partial. The COCI Support Team can manually re-enter any courses or programs that were added or modified in the window noted above. Supporting documentation needs to be re-added by College Users. After auditing the snapshot available against what is currently in production, several college users have already re-added their courses or programs. If you would like us to complete the field responses for any remaining submissions, please contact us at cociappsupport@openccc.zendesk.com and we will complete the form entry for you.