INTERNAL USE - The authoritative source for the official name & description of each CCCTC product & service.

Last Update: 02 February 2021

Introduction

The California Community Colleges Technology Center (CCCTC) provides multiple products and services to assist California’s community colleges by facilitating and coordinating the work of systemwide technology. For consistency and to add clarification to this work, this guide was created to serve as the authoritative source of truth for the official name and description of each CCCTC’s product and service, for internal use only.

The CCCTC Products & Services Definitions document is a living document representing the current-state of each product & service developed and delivered by the CCC Technology Center, unless otherwise noted. This document should be reviewed before each major product release to ensure it continues to reflect current and accurate information. Required updates should be referred to the document owner for inclusion and approved by the CCCTC Executive Director, Tim Calhoon.

Change Notification: CCCTC employees and contract staff will be notified by email of all confirmed changes upon approval by the CCCTC Executive Director.

Products & Services Definitions

The table below contains the following product information:

Official Product Name
CCCTC Product Owner / Manager
Brief Product Overview
Basic Prerequisites
Responsibilities for Sales/Adoption
Responsibilities for Implementation Configuration and Ongoing Success
Contract Requirements

Student Success Suite

The Student Success Suite is a collection of student-facing products developed by the CCC Technology Center, including OpenCCC (account creation) CCCApply (college applications), and CCC MyPath (student onboarding).

Product	Product Owner/Manager	Product Overview	Prerequisites	Adoption & Implementation	Contract Requirements
Career Coach	Mike Caruso / Jane Linder	Provides career assessment Recommends college programs for careers Provides salary and employment data	SSO Proxy CCC MyPath	Sales Info: Marketing / ES CRM Opportunity: ES CRM Implementation: EMSI via Enabling Services	N/A (via MyPath)
CCCApply Standard Application	Mike Caruso / Jane Linder	Online domestic application for admission to the California Community Colleges. Includes algorithm to determine residency status (for tuition purpose) Includes AB540 status algorithm	Terms & Majors setup in the Administrator College IDP SSO Proxy (Staff)	Adoption: ES CRM Opportunity: ES CRM Implementation: Enabling Services	Signed IPA Addendum B - Applies to the full Apply suite (Each product adopted separately)
CCCApply Noncredit Application	Mike Caruso / Jane Linder	This is a custom workflow (skip logic) within the Standard Application Unique URL, custom Majors & Supp Questions Does not include residency determination	College must be live on the CCCApply Standard Application Students use unique Noncredit App URL Configure Majors for Noncredit App in Administrator	Adoption: Marketing / ES CRM Opportunity: ES CRM Implementation: Enabling Services	none
CCCApply International Application	Mike Caruso / Jane Linder	Application for international students to apply for California Community Colleges	SSO Proxy IDP OpenCCC	Adoption: Marketing / ES CRM Opportunity: ES CRM Implementation: Enabling Services	Signed IPA Addendum E - Applies to the full Apply suite (Each product adopted separately)
CC Promise Grant Application (Formerly CCCApply BOG Fee Waiver)	Mike Caruso / Jane Linder	Digital version of the California College Promise Grant included as part of the The California College Promise Grant was formerly known as the BOG Fee Waiver For eligible California residents, the California College Promise Grant permits enrollment fees to be waived Assistance for the purchase of books and supplies must be applied for separately	SSO Proxy IDP OpenCCC	Adoption: Marketing / ES CRM Opportunity: ES CRM Implementation: Enabling Services	Signed IPA Addendum D - Applies to the full Apply suite (Each product adopted separately)
CCC MyPath	Mike Caruso / Jane Linder	Guided Pathways onboarding system Customizable by college Provides dynamic onboarding and guidance experience based on student-provided information Includes college-specific and Chancellor’s Office-provided information pages for various student services, such as Financial Aid and Online Orientation Easily request, collect, and retrieve electronic documents from incoming students Serves as hub for CCCApply Career Coach	SSO Proxy	Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Enabling Services	Signed MyPath IPA Addendum F Chief Student Services Officer approval (verbal is OK)
CCCApply Report Center	Mike Caruso / Jane Linder
Core Administrator Platform (CAP) System Administrator / User Management CCCApply Administrator CANVAS Administrator	Mike Caruso / Jane Linder	The Core Administrator Platform (CAP), as an independent product, is a shared, centralized admin configuration tool that facilitates authorization of college staff to access all CCC application admin tools. “Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights-controlled activities within an area of the system or software via the Core Administration Platform (CAP) All CCCTC applications that have an admin tool will be integrated with this single point of entry, global interface launch pad, whereby independent admin tools are launched from this central service and will be self-contained admin services. CAP will be the central launch pad for all of our CCCTC products. The goal is to streamline authentication and user accounts for our CCC end users.	Primary Product SSO Proxy Prereq; Dependent upon primary product need	Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Enabling Services	See Primary Product
OpenCCC	Mike Caruso / Jane Linder	OpenCCC is the student account system Provides administrative access for OpenCCC student applications Streamlines the admission application process	SSO Proxy (College will need idP, and be integrated with SSO Proxy)	Sign-up: N/A (component of CCCApply) Opport.: N/A (component of CCCApply) Implementation: Enabling Services (via CCCApply)	Signed IPA - Applies to the full Apply suite (Each product adopted separately)

Data & Infrastructure Suite

[ Add short sentence describing new Data & Infrastructure product suite.]

Product	Product Owner/Manager	Product Overview	Prerequisites	Adoption & Implementation	Contract Requirements
CCC Data Warehouse	Mark Cohen	Stores data gathered from CCCTC products & services CCCApply Suite OpenCCC MyPath Multiple Measures Coming soon: Canvas, COCI, C-ID Sourced through: SuperGlue, Kinesis and AWS Data Pipeline	SSO Proxy (need to track integration) Canvas API key SuperGlue	Sign-up: ES / InterVision Opport.: ES Team Implementation: ES ICE team supports direct access (OBDC/JDBC) connection setup and testing	[ waiting on Mark Cohen/John Sills to complete ] Old: Support for Canvas data requires the college President to sign the “Executive Authorization” Letter
Data Warehouse Report Server	Mark Cohen	NEED from Product Team	Authorized IRPE Users are vetted and must be approved by college or district Vice President or other authority User account setup and access requires end-user implementation of compliant authentication software to facilitate multi-factor authentication (MFA) login requirements.	Sign-up: ES CRM / IPM Opport.: ES Team Implementation: ES ICE team supports user account setup and basic training	No formal contract or MOU, but approval for access includes vetting and approval from college/district V. President
eTranscript California	Mark Cohen	Supports the requesting and delivery of electronic transcripts across all of California’s postsecondary systems	Edexchange (pesc.org) (Will require SuperGlue-FY18/19)	Sign-up: CCCTC Sales Team, or Topacio Vargas at XAP Opport.: CCCTC Sales Team Implementation: Enabling Services Project Management oversight of XAP and college tasks (for eTranscript 2.0 and beyond)	(Contract with XAP)
InCommon Federation	Amir Kahn	Provides a trust fabric for higher education, their vendors, and partners to facilitate single sign-on from local campus accounts. Chancellor’s Office and the CCCTC have put together an agreement for InCommon membership for all California community colleges to be paid centrally	SSO Proxy	Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Jeff Holden (shifting to Enabling Services in May 2018)	Signed IPA MOU for InCommon membership
Multiple Measures Placement Service	Mike Caruso / Jane Linder	Facilitates collection of High School transcript data and delivery of AB-705 compliant placement recommendation (Self Reported data from CCCApply, verified data from CCGI or CALPASS)	SuperGlue CCCApply College Adapter v2.5.5 or later CCCMyPath (future)	.csv file push to colleges: Dev Sign-up: CCCTC CRM Team Opport.: CCCTC CRM Team Implementation: Enabling Services	VP of Student Services with collaboration with VP of Instruction
SAML / IdP (Shibboleth, Ethos, Portal Guard)		Not a CCCTC product, but necessary to provide IdP (ID’s) within CCCTC Products Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider and a service provider. Allows sites to make informed authorization decisions for individual access of protected online resources in a privacy-preserving manner.	None	Sign-up: College Opport.: N/A (college is responsible) Implementation: College (Unicon for Shibboleth)	N/A
SSO Proxy (“Authentication”)	John Sills	California Community Colleges Single Sign-on Federation (SSO) “Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy Provides users single sign-on convenience and privacy protection Online Service Providers control access to their protected resources. All CCCTC Products that require Authentication must be configured and connected via SSO Proxy (ex: Canvas, Apply, Starfish, MyPath, Library, etc)	District level IdP for staff and student accounts (ie. Shibboleth)	Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure. Opport.: CRM Implementation: Enabling Services	Signed IPA 2018 Canvas IPA requires SSO Proxy 2019 LSP Library integration requires SSO Proxy
SuperGlue (formerly “Project Glue”)	John Sills	Provides a secure, robust framework for data exchange between CCCTC products and colleges Software component installed locally behind a college’s firewall to facilitate data exchange between CCCTC projects and college’s Student Information Systems (SIS) Enables disparate SISs to communicate in a standardized way through a cloud service Master Data Management (YOUnite) Provides a single point of reference for what systems are considered “systems of record” for specified data elements and data exchange interactions. Keeps college data synced with CCCTC centralized applications Facilitates data exchange between colleges and Chancellor’s Office	SSO Proxy supplied CCCID as required by product	Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure. Opport.: CCCTC Sales Team, CRM’s Add on Feature Sales: Sales/CRM’s/ES Implementation: Enabling Services	Signed IPA Addendum C
Unlimited SSL Certificates	Amir Kahn	Available for no charge as part of InCommon Membership	None	Sign-up: CCCTC Sales Team Opport.: CCCTC Sales Team Implementation: Jeff Holden (shifting to Enabling Services in May 2018)	Signed MOU for InCommon membership

NOTES:

“Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy solution
“Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights driven activities within an area of the system or software via the Core Administration Platform (CAP) once released in summer 2018.

Vendor / External Products & Services

[ Add short sentence describing vendor/external products & services.]

Product	Product Owner/Manager	Product Overview	Prerequisites	Adoption & Implementation	Contract Requirements
Canvas (CCMS - Common Course Management System)	Amy Beadle	Course Management System provides integration of OEI resources: OEI Course Design Rubric QUEST online learner readiness Professional development options Canvas courses and student enrollments can be automatically synced with college SIS via Project Glue Canvas-SIS Integration Configuration for student and staff authentication via SSO Proxy	SSO Proxy (ES to track feature-set integration) (SuperGlue compatible-Jul18)	Sign-up:Instructure Opport.: CRMs Implementation: Instructure, via Enabling Services	Signed IPA
CENIC (Corporation for Educational Network Initiatives in California)	Mike Tuccillo	Connecting the colleges to CalREN through a CENIC managed 10Gbps fiber optic network connection. Each college qualifies for a 10Gbps fiber primary router/circuit and 10Gbps fiber secondary router/circuit. Each approved college center qualifies for a 1Gbps fiber primary router/circuit and 1Gbps fiber secondary router/circuit, where available, in order to provide for network diversity targeting for maximum connectivity uptime. These upgrades are expected to be in place by 2020, and provide sufficient capacity for at least 10 years	None	Sign-up: Mike Tuccillo Opport.: N/A Implementation: Mike Tuccillo
CENIC Mini-Grant	Mike Tuccillo	$50,000 mini-grant to assist with CENIC circuit related expenses	a CCCCO provided CENIC 10 gigabit circuit	Sign-up: Mike Tuccillo Opport.: CRM’s Implementation: Business Office	College CTO must complete “Connectivity Grant” web form.
Chancellor’s Office Curriculum Inventory (COCI)	Rachel Stamm	Serves as the central database for all California Community Colleges course information Allows colleges to submit new (or notably changed) courses and programs for approval. Uses unique Course Control Numbers to identify and track course information	None	Sign-up: N/A Opport.: CCCTC Sales Team Implementation: N/A All colleges implemented; accounts added and managed by CCCTC Support.
CVC/OEI (formerly Course Exchange)	TBD	Allows student to access courses offered at other participating colleges Students enroll via a streamlined registration process	Project Glue SSO Proxy	Sign-up: Foothill-De Anza Opport.: CCCTC Sales Team Implementation: Enabling Services	Signed IPA Addendum G Course Exchange questionnaire
Course Identification System (C-ID)	Rachel Stamm	Enables “descriptor-based articulation” Each C-ID number identifies a specific lower-division, transferable course commonly articulated between the CCCs and UC and CSU All colleges implemented; accounts added and managed by CCCTC Support.	None	Sign-up: N/A Opport.: N/A Implementation: N/A
Library Services Platform (Ex Libris)	Amy Beadle	A single cloud-based library services platform [LSP] developed by Ex Libris for managing library operations. 110 California Community College libraries will participate via 85 college or district level deployed instances. Replaces various legacy Integrated Library Systems (ILS) currently in use.	SSO Proxy	Sign-up: Amy Beadle / ExLibris Opport.: none Implementation: ExLibris

Revision History

Document Owner: Director of Enabling Services, and Director of Communications and Marketing

Document Approval: CCCTC Executive Director, Tim Calhoon

Revision Date	Editor	Key Differences	Date of Executive Approval
4/10/18 - Draft	D Quintanilla	Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian	N/A
5/8/18 - Final Draft	A Newman / S Chagoya	Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically	N/A
6/6/2018 - Initial release	Tim Calhoon	Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership	6/6/2018
6/19/2018	A Newman	Added CENIC and CENIC Mini Grant information	6/20/2018
7/24/2018	A Newman	Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction.	7/25/2018
12/90/2018	A Newman	Added Multiple Measures Placement Service with Jennifer Coleman’s input	1/5/2019
4/18/2019	A Newman	Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen	4/18/2019
6/4/2019	A Newman	Added Library Services Platform information, and LSP additions to SSO Proxy section.	6/5/2019
8/15/2019	D Quintanilla	Added MDM information to the SuperGlue Product Overview section	8/16/2019 (JC for TC)
02/12/2020	A Newman	Updated a few Prod Mgr assignments per Bill Zlomke. Bill will be taking ownership of this document from today forward.
09/17/2020	P. Donohue	Updated document to reflect restructured product groups and update PMs and other details.	TBD

CCCTC Products & Services Definitions

Contents