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College Submitter cannot set Active - Teachout Only Courses to Inactive:
Status
colourBlue
titleopen

Panel
panelIconIdatlassian-warning
panelIcon:warning:
bgColor#F4F5F7

Issue Summary: College Submitters cannot modify the course status when the starting status is Active - Teachout Only. The Deactivate button is disabled.

Workaround Available? Yes. College Submitters can contact cociappsupport@openccc.zendesk.com to have these courses moved to Inactive status until the bug is resolved.

Severity / Impact

Date Reported

Affects Versions

Date Resolved

Fix Versions

Last Updated

Status
colourRed
titleP1. High

Date Reported

11/29/23

Affects Versions

4.0

TBD

Date Resolved

Fix Versions

Last Updated

11/29/23 at 10:

00

30 AM

Severity / Impact:

  • Date Reported:

  • Affects Versions:

  • Date Resolved:

  • Fix Versions:

  • Last Updated:



  • Comments made on Working Copy not displaying when course is finalized and submitted :
    Status
    colourBlue
    titleopen

    Panel
    panelIconIdatlassian-warning
    panelIcon:warning:
    bgColor#F4F5F7

    Issue Summary: When a user is working with an Active course in Working Copy mode and adds a comment on the Contact page, that comment is saving and displaying only in the working copy. When the changes are finalized and the working copy is submitted, the copy is not being rendered on the Active version, nor is is displaying on the Course History page.

    Workaround Available? No.

    Severity / Impact

    Date Reported

    Affects Versions

    Date Resolved

    Fix Versions

    Last Updated

    Severity / Impact

    Status
    colourYellow
    titleP2. Resolve ASAP

    Status
    colourYellow
    titleP2. Resolve ASAP

    11/29/23

    4.0

    TBD

    11/29/23 at 10:30 AM

    Date Reported

    11/29/23

    Affects Versions

    4.0

    Date Resolved

    Fix Versions

    Last Updated

    11/29/23 at 10:30 AM



    Date fields dont support keyboard entry:
    Status
    colourBlue
    titleopen

    Panel
    panelIconIdatlassian-warning
    panelIcon:warning:
    bgColor#F4F5F7

    Issue Summary: All users must use the date picker for the required COR Effective Date and District Governing Board Approval Date fields, as well as the optional COR Effective End Date field. Keyboard entry of the date is not currently supported

    Workaround Available? No

    Severity / Impact

    Date Reported

    Affects Versions

    Date Resolved

    Fix Versions

    Last Updated

    Status
    titleP3.

    Date Reported

    11/29/23

    Affects Versions

    4.0

    TBD

    Date Resolved

    Fix Versions

    Last Updated

    11/29/23 at 10:

    15

    30 AM



    Auto-Approval workflow for Courses:
    Status
    colourBlue
    titleopen

    Panel
    panelIconIdatlassian-warning
    panelIcon:warning:
    bgColor#F4F5F7

    Issue Summary: Courses are going into Submitted status instead of Approved even when field validation is passed.

    Resolution and/or Workaround Available? Yes. CCCCO Admins will process course submissions in bulk 3x daily until resolved.

    Severity / Impact

    Date Reported

    Affects Versions

    Date Resolved

    Fix Versions

    Last Updated

    Status
    colourRed
    titlep1. High

    Date Reported

    11/27/23

    Affects Versions

    4.0

    Date Resolved

    Fix Versions

    4.0.1

    Last Updated

    11/29/23 at

    11

    10:

    15

    30 AM



    Changes to new or existing courses or programs:
    Status
    colourGreen
    titleCloseD

    Panel
    panelIconIdatlassian-warning
    panelIcon:warning:
    bgColor#F4F5F7

    Issue Summary: COCI was “rolled back” on Thursday, November 9th, 2023 at 8:00 PM. The rollback restored COCI to the look, feel, function and records stored in the database from 1:00 PM on Wednesday, November 8th, 2023. Users have since reported new records created and records modified between 1:00 PM on November 8th and 8:00 PM on November 9th are no longer displaying in COCI.

    Resolution Available? Yes; partial. The COCI Support Team can manually re-enter any courses or programs that were added or modified in the window noted above. Supporting documentation needs to be re-added by College Users. After auditing the snapshot available against what is currently in production, several college users have already re-added their courses or programs. If you would like us to complete the field responses for any remaining submissions, please contact us at cociappsupport@openccc.zendesk.com and we will complete the form entry for you.

    Severity / Impact

    Date Reported

    Affects Versions

    Date Resolved

    Fix Versions

    Last Updated

    Status
    colourRed
    titlep1. High

    Date Reported

    11/10/23

    Affects Versions

    3.9.2, 4.0

    Date Resolved

    11/29/23

    Fix Versions

    Last Updated

    11/29/23 at

    11

    10:

    15

    30 AM