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This page provides a step-by-step user guide for editing or updating your OpenCCC Account. |
OpenCCC 2.0 is currently available in the Pilot environment only. Last update: June 9April 4, 20212022
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About the Edit Account Process
The all new OpenCCC Account collects and stores student’s personal and contact information, as well as account sign in and authentication data. The information is captured credential data, with the ability to edit and update your account information is a critical function of the lifelong OpenCCC account system as the system is intended to be a because it ensures recovery is to ensure that students can sign in to access systemwide applications and services successfully, every time.
The fields that can be displayed and modified in the Edit Profile service include sign in fields populated during account creation, as well as user Profile fields that are passed to the college in the CCCApply admission application process.
The primary functions of the recovery service include:
Resolving Sign In issues
Recovering account access to verify credentials and personal information
Resetting & updating the account password
One consolidated service for editing and storing user account information.
Users can access the Edit Account service from their CCCApply My Applications page(s) or from the Settings menu in the header of any CCCApply or MyPath application.
All Account fields can be edited.
Editable Data Fields
The following fields are included in the Account system. Required fields are marked with an asterisk.
Email Address*
Phone Number & Type
Preferred Method of Contact*
Legal First and Middle Names
Legal Last Name*
Preferred Name
Permanent Address: City, State, and Zip Code*
No Permanent Address Homeless*
Birthdate*
Confirm Birthdate*
that information as needed throughout the student’s educational journey in the California Community Colleges. The information collected is necessary to support systemwide applications such as CCCApply, the CC Promise Grant application, and MyPath student onboarding system.
The components of the edit system include:
Edit Profile Information
Update Account Credentials
Display Profile Information
What is an OpenCCC account and why do students need one?
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Student Account System & The CCCID When an account is created by a user, a unique identifier is created for that user called the CCCID (California Community Colleges ID) and the user's personal identification data is stored in an Identity Center. The CCCID is the master link between the Identity Center, admission applications, and other system wide technology services. CCCID & Student Data Passed to Colleges When a user is authenticated to use a systemwide service or application such as CCCApply or MyPath, the CCCID is passed to that service to identify the unique individual. In this way, services and applications can maintain personal accounts for the user anonymously, thus ensuring privacy for the user. |
What are the differences between the old (legacy) and new versions of OpenCCC?
What do existing users need to know about the new OpenCCC?
Where can users go to update their account?
There are several ways to edit your OpenCCC account
From MyPath:
From CCCApply:
From OpenCCC:
What steps are required to edit your account?
See the complete instructions below. Before you can edit or update your contact or personal information in your OpenCCC account, you must sign in to your existing account. Once signed in, click on the
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Need help recovering your user credentials? |
How To Update Your OpenCCC Information
There are two ways to edit or update your OpenCCC Account:
Sign in to your OpenCCC account and
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Which account profile fields can be edited?
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*Required fields. |
Where can users go to edit/update their account?
Users can update their OpenCCC account information from the main menu bar in every Student Success Suite application, including OpenCCC, MyPath, and CCCApply (all applications).
How do users edit/update their account?
See below for step by step instructions.
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Steps for Editing Your Account
To edit your account:
Sign In: From the OpenCCC Sign In page, enter your verified account credential (email address or mobile number) and click the Next button. On the Password page, enter your password then click the Sign In button.
Click the Settingslink in the header menu of any Student Success Suite application page.
Click the “OpenCCC Account” link to display the Edit Account page.
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The Edit Account page displays.
Update Contact Method: Edit or update your Email address and mobile phone number as needed. Reminder: A unique email address is required.
Change Preferred Method of Contact: Confirm that your preferred method of contact button is set correctly. To change how you want to be contacted, click the Make Preferred button.
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A Note About Duplicate Mobile Phone Numbers: During account creation, editing your account, or any time the verification process is required, an error message will display if the system detects that a mobile number or email address has already been entered and verified by another user (duplicate). If you encounter an error message while validating a mobile phone number, please use your unique email address for validation instead, and ensure your “preferred method of contact” is set to Email Address until a unique number can be used. |
The system will allow a duplicate mobile phone number to be saved in your profile unless it is used for verification. At that time, the system will not allow the duplicate mobile number to be a preferred method of contact. If this happens, please verify your unique email address and use that credential when signing in.
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Many times duplicate mobile numbers happen when cellular phone carriers re-issue or recycle phone numbers to new customers. Unfortunately, even if a mobile phone number is new and unique to you now, it may have also been attributed to an existing user in our system in the past. |
Update Legal Name & Address: Edit or update your Legal Name and your Permanent Address as needed.
Update Birthdate: The system allows the user to update their date of birth in case it was entered incorrectly during account creation.
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Change Password: To change your password, click the Change Password link. The Change Password page displays.
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To change your password:
Follow the guidelines provided to ensure your new password meets the security requirements.
Enter your existing password in the Current Password field.
Enter a new password in the New Password field.
Confirm your new password in the Confirm New Password field.
Click the Update Password button to save new password.
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The scope of this guide is limited to the OpenCCC Edit Account flow. Additional user flows are provided on the How To Articles & FAQs page of the CCC Support Services site. |
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Common Reasons to Update Your Account
Changing or resetting your password
Changing your Preferred Method of Contact
Update or remove your contact information
Update or remove your Personal information
Removing your account from the CCC system
General Information
Account Profile Data Storage
Required information
System-generated Information
Account information that cannot be changed or removed
Frequently Asked Questions About Editing Your OpenCCC Account
Can you change your CCCID?
What if I have two CCCIDs? Which one should I use?
Can I change my Social Security number?
How do I change my email address?
How do I change my landline phone number?
I recently got married. How do I update my old name?
I am no longer homeless. How do I add my address to my account?
I recently became homeless. How do I remove my address in my account?
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Updating your mobile phone number
Updating your email address
Updating your homeless status
Updating your address
Contact Support
To get help editing your OpenCCC account, click the Help link in the footer of every Student Success Suite application page.
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Related articles
How to Sign In to Your OpenCCC Account with OpenCCC 2.0
How to Recover Your OpenCCC Account with OpenCCC 2.0